ADOBE READER 11.0 UNINSTALL IS NOT POSSIBLE

Adobe reader 11.0 was installed on my windows 8 pc.
After a while it didn't work anymore
so i want to remove the version and download this programm again.
After downloading it said " is already installed.failure 150120"
So there is no possiblity to reinstall?
Or uninstall and download again?

NEL2013 wrote:
With the Cleaner tool the program is not removed and so reinstalling is not possible while there is a version running.
You may need to run the cleaner tool multiple times.
What do you mean "is not removed"; do you get any error messages?
What do you mean "reinstalling is not possible"; do you get any error messages?

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