Adobe Reader 11.2.1 still crashing

We are still having crash issues with Adobe 11.2.1. We are using Android 4.3 operating system. We have been using the same fillable forms since before the last two Adobe Reader updates in April 2014.
These forms were not causing the program to crash before the updates. We have uninstalled and reinstalled Adobe Reader multiple times. The forms crash when advancing from fillable box to fillable box, when switching from signature/freehand to fillable box, etc.
We have tried several different forms with the same result. Is there anything else we should try to get Reader working properly?

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Adobe Reader 11.2.1 still crashing
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Adobe Reader X 10.1.2 crashing

We have just updated from Reader X 10.0.1 to 10.1.2 to resolve a crashing issue, and everything appeared to be fine, for a day. Now, only 1 of 3 Citrix servers has Adobe Reader X working correctly.
Citrix servers are Win2k3 R2 Enterprise 64 bit, updated to Jan 23 with all MS Updates, however we take Citrix out of the equation by logging onto the server itself and running the reader and it still crashes, seems mostly when selecting Edit->Preferences, (Protected mode is off), other times it crashes attempting to open a file. Any suggestions or advice would be greatly appreciated.
Event Viewer entry:
Event Type: Information
Event Source: Application Error
Event Category: (100)
Event ID: 1004
Date: 25/01/2012
Time: 3:10:25 PM
User: N/A
Computer: %COMPUTERNAME%
Description:
Reporting queued error: faulting application AcroRd32.exe, version 10.1.2.45, faulting module unknown, version 0.0.0.0, fault address 0x000528ef.
For more information, see Help and Support Center at http://go.microsoft.com/fwlink/events.asp.
Data:
0000: 41 70 70 6c 69 63 61 74   Applicat
0008: 69 6f 6e 20 46 61 69 6c   ion Fail
0010: 75 72 65 20 20 41 63 72   ure Acr
0018: 6f 52 64 33 32 2e 65 78   oRd32.ex
0020: 65 20 31 30 2e 31 2e 32   e 10.1.2
0028: 2e 34 35 20 69 6e 20 75   .45 in u
0030: 6e 6b 6e 6f 77 6e 20 30   nknown 0
0038: 2e 30 2e 30 2e 30 20 61   .0.0.0 a
0040: 74 20 6f 66 66 73 65 74   t offset
0048: 20 30 30 30 35 32 38 65    000528e
0050: 66                        f

We currently have Acrobat reader 9.5 installed not 10
I spoke with my IT security team and they do not want me to remove
security patches. So I'm going to upgrade from 9.5 to version 10 (Server
2003 x64 R2 SP2) and then apply a hotfix they told me about for version 10
that addresses this issue.
Can you send me a pointer for the acrobat reader 10 for Server 2003 x64
complete package as my servers are behind several firewalls. And the link
for the hotfix?
Thank you
Mike
Michael P. Pickard
Enterprise Technologist
USIS Infrastructure Architecture
Thin Client Computing
John Hancock 200 Berkeley Street Boston, MA 02116
Desk: 617-663-2848 Mobile: 617-763-9190
Email: [email protected]
From:   Ankit_Jain <[email protected]>
To:     JHMPPICK <[email protected]>
Date:   02/29/2012 01:50 AM
Subject:        Adobe Reader X 10.1.2 crashing
Re: Adobe Reader X 10.1.2 crashing
created by Ankit_Jain in Adobe Reader - View the full discussion
Could you please check and see if you have the MS patch KB2624667
installed on your Citrix servers? (You can check the same via the Control
Panel > Add/Remove Programs and selecting the checkbox to "Show All
Udpates"
If so, try uninstalling the same and see if it fixes the problem.
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Adobe Reader 11.0.3 keeps crashing while I'm editing documents

Adobe Reader 11.0.3 keeps crashing while I'm editing documents

Pat,I downloaded 11.0.07 but it is still crashing. Any other suggestions?
Joe
From: Pat Willener <[email protected]>
To: jose free <[email protected]>
Sent: Monday, October 6, 2014 7:43 PM
Subject: Adobe Reader 11.0.3 keeps crashing while I'm editing documents
Adobe Reader 11.0.3 keeps crashing while I'm editing documents
created by Pat Willener in Adobe Reader - View the full discussionAdobe Reader cannot edit documents. If it crashes when doing something else (e.g. filling forms, commenting, ...), update to 11.0.09 and try again. Please note that the Adobe Forums do not accept email attachments. If you want to embed a screen image in your message please visit the thread in the forum to embed the image at https://forums.adobe.com/message/6797701#6797701 Replies to this message go to everyone subscribed to this thread, not directly to the person who posted the message. To post a reply, either reply to this email or visit the message page: To unsubscribe from this thread, please visit the message page at . In the Actions box on the right, click the Stop Email Notifications link. Start a new discussion in Adobe Reader by email or at Adobe Community For more information about maintaining your forum email notifications please go to http://forums.adobe.com/thread/416458?tstart=0.

Adobe Reader 11.0.1.36 crashes when printing

When attempting to print on an HP LaserJet printer, Adobe Reader 11.0.1.36 crashes with the folling error:
Problem signature:
Problem Event Name:                        APPCRASH
Application Name:                             AcroRd32.exe
Application Version:                           11.0.1.36
Application Timestamp:                     50d0b932
Fault Module Name:                          StackHash_21b4
Fault Module Version:                        6.1.7601.17725
Fault Module Timestamp:                  4ec49b60
Exception Code:                                  c0000374
Exception Offset:                                000c380b
OS Version:                                          6.1.7601.2.1.0.256.48
Locale ID:                                             2057
Additional Information 1:                  21b4
Additional Information 2:                  21b47e7cb79c7a333094519068d13981
Additional Information 3:                  7a3b
Additional Information 4:                  7a3b65e38c6ef11c42496196fbe749bf
I see that this problem occured with earlier versions and was later fixed. Is a fix available for this version?
thanks

Thanks for the link, but installing the flash player and the newer version of the Reader [11.0.02] doesn't help. So I had to reinstall the X version to make things work. I want to make a bug report but the form isn't working either!

I've deleted Adobe Reader 11 and rebooted and reinstalled Adobe Reader 11 and I still get the error message that 'Adobe Reader is blocked because it is out of date'. Using Windows XP with the latest updates (SP3).

I've deleted Adobe Reader 11 and rebooted and reinstalled Adobe Reader 11 and I still get the error message that 'Adobe Reader is blocked because it is out of date'. Using Windows XP with the latest updates (SP3).

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Google Chrome is a problem:
if you use Chrome's own PDF viewer, the results are unpredictable.
if you use the Adobe Reader plugin with Chrome, it may reject (block) it if it is not the latest version. Reader 11.0.08 is the latest version for Windows XP, but Chrome may insist on the current version 11.0.10.
My suggestion; use a different browser!

I have downloaded adobe reader 20 times and still can't view any of my statements on my credit cards

i have downloaded adobe reader 20 times and still cant view any of my statements??????????

You write "downloaded", but did you also install it?
Also, are these online docs? If so, what browser do you use?

I need to get the latest version of Adobe Reader. Is this still free? How can I receive automatic upgrades?

I need to get the latest version of Adobe Reader. Is this still free? How can I receive automatic upgrades?

Of course the free Reader is still available: http://get.adobe.com/reader/
To get automatic updates set the Updater in the Reader Preferences.

After updating my ios 6 to ios 7 also when i open apps like whatsapp r wechat or adobe reader its screen is still vibrating being blurred and fluctuate... i cdnt undrstand why its so and hw to resolv ths.?????

after updating my ios 6 to ios 7 also when i open apps like whatsapp r wechat or adobe reader its screen is still vibrating being blurred and fluctuate... i cdnt undrstand why its so and hw to resolv ths.????? pls help me

shillshocked wrote:Since version 1.12, LightDM now relies on systemd-logind for seat
management. It means LightDM van load seats automatically as they are added
from logind.
Ha! I searched something like that during my investigations, I was wondering if it wasn't about the recent logind changes, but I gave up due to the lack of documentation

I have downloaded adobe reader and my file still wont open

I have downloaded adobe reader and my file still wont open

Have you accepted the license agreement for Reader?
If not, go to C/Program Files (or Program Files (x86))/Adobe/Reader 11.0/Reader
Double click the "eula.exe" file (it may just say "eula")
Accept the license agreement.
Open Reader and you should be able to open PDFs.
If it's another issue, please let us know.

Adobe Reader 9.4,10,11 crash when opening certain pdfs. Faulting module ntdll.dll

We've started having issues with a certain type of pdf file crashing reader anytime it's opened. It will open fine about 1/10 of the time, the rest of the time it either straight crashes or we get a message that a drawing error occured and the pdf isn't rendered properly. I've tested with Reader 9.4, 10.1.2, 10.1.4, and the latest 11 release. I've tested under WinXP x86 and Win7 x64 with the same results. It does apparently open fine under Windows Server 2008 R2 but the issue is occuring on our desktops and opening from the server was only a test.
I'm unable to share the pdf for others to research since it contains Protected Health Information. The pdf however does have a header with the patient info and then a graph similar to a EKG strip, the header always renders fine but when we get the error that a drawing error occured it's the graph thats corrupt. Sumatra/Foxit/Evince can open the document just fine. I've tried disabling every feature and plugin in Adobe Reader with no luck. I've tried to run the pdf through some tests and I did find there are 2 errors, both are "[error] Object shall end with 'endobj' statement" but I'm unable to find anything that can autocorrect the issue.
We have thousands of those pdf's, they were ran through a Print 2 PDF converter (Win2PDF 7.0.46 - 2.6.7.1465.3 http://www.win2pdf.com) using pdf version 1.4. Anyone have any ideas on what else to try? I'm at a loss and I'd rather not have to install an alternate PDF reader on 6k workstations (although with all the headaches Adobe Reader has caused me that would be a welcome change).
Jason

I've tried Acrobat and it won't open the file either, same app crash in ntdll.dll. But I know what you're saying but I don't have the source documents to run through conversion with another application.
I'm not sure how the process was performed but we had a vendor come in and convert all of our old clinical EMR data into PDF's and then index into OnBase. We are working with the vendor for a solution but so far they haven't found nothing. I recommended to them to update their Win2PDF program but I don't think thats an option on the thousand, if not millions of documents already converted.
Why is every other PDF reader able to open the file except Adobe Reader?

Adobe Reader 11.0.6.70 Crashing Consistently

We have a call center with 825 users. During the workflow of the call, the users are filling out a PDF form created by one of our technical writers. Certain answers will cause the CSR to open a second form and fill in questions on that from answers obtained on the first (2 copies of adobe reader open at the same time both with forms).
We have found that if they hit "Enter" on one of the forms rather than TAB to go from one field to another by accident. Adobe Reader then crashes and the CSR loses all of the data in the forms. This is VERY frustrating for the CSR and the client who is on the phone. I have captured the following events from Event Viewer following crashes. I would appreciate any assistance you can provide.
Faulting application name: AcroRd32.exe, version: 11.0.6.70, time stamp: 0x52b528e2
Faulting module name: unknown, version: 0.0.0.0, time stamp: 0x00000000
Exception code: 0xc0000005
Fault offset: 0x0000004b
Faulting process id: 0x1164
Faulting application start time: 0x01cf3e097cd2d8cc
Faulting application path: C:\Program Files (x86)\Adobe\Reader 11.0\Reader\AcroRd32.exe
Faulting module path: unknown
Report Id: 44366cbc-a9fd-11e3-8981-c81f6617c7f4
Faulting application name: AcroRd32.exe, version: 11.0.6.70, time stamp: 0x52b528e2
Faulting module name: unknown, version: 0.0.0.0, time stamp: 0x00000000
Exception code: 0xc0000005
Fault offset: 0x65730073
Faulting process id: 0x10c0
Faulting application start time: 0x01cf3e0a1e35d96c
Faulting application path: C:\Program Files (x86)\Adobe\Reader 11.0\Reader\AcroRd32.exe
Faulting module path: unknown
Report Id: 7c13927c-a9fd-11e3-8981-c81f6617c7f4
Faulting application name: AcroRd32.exe, version: 11.0.6.70, time stamp: 0x52b528e2
Faulting module name: unknown, version: 0.0.0.0, time stamp: 0x00000000
Exception code: 0xc0000005
Fault offset: 0x65730073
Faulting process id: 0x5ec
Faulting application start time: 0x01cf3e0a4e97417c
Faulting application path: C:\Program Files (x86)\Adobe\Reader 11.0\Reader\AcroRd32.exe
Faulting module path: unknown
Report Id: eb72296c-a9fd-11e3-8981-c81f6617c7f4

We have exactly the same situation here - forms running in earlier releases crashing now.
Any solution available?

I've installed Adobe Reader twice and it still will not read a PDF file. What's up?

I've installed Adober Reader twice now and it still will not read a PDF. What's up?

I have the same problem. Adobe Reader worked fine until the last few days. I run Windows 7 and all I get is a small black cross in the top left corner of the screen. I can open downloaded pdf files, but not anything new from the internet.
I uninstalled and reinstalled the program and have run every type of scan I know of without any change.
This seems to be a common and recent problem, so I would like to know what's being done about it.

Adober Reader 9.0: annots.api Crashes

I tried deploying Adobe Reader 9.0 to several campus computer labs I manage. I am using roaming user profiles, but I don't have AppData redirected - it stays on the local hard drive.
I discovered that while Reader 9 works OK for Administrators, it crashes at startup for people with just regular "User"-level privileges. This problem goes away if I remove the annots.api plugin file. Has anybody else seen this issue? I've gone back to Reader 8.1.2 in the meantime.
Thanks for your help.

Hi luca,
I have problem whit ALD
I have version 7.1
after I made the upgrade to adobe Acrobat to 9 version LiveCycle dump increasingly.
message error:
Runtime Errors         MESSAGE_TYPE_X
Date and Time          15.05.2009 10:32:57
What happened?
    The current application program detected a situation which really
    should not occur. Therefore, a termination with a short dump was
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Adobe Reader 9.3.0.148 crash on launch PDF from explorer

The following crash occurs when launching a .PDF file from Windows Explorer:
acrord32.exe
acrord32.dll v9.3.0.148 offset 001937FA
Uninstalling and re-installing Adobe Reader doesn't help.
This is a Windows XP system.
Viewing a PDF via Internet Explorer (add-in) does work.
Any ideas on how to get this solved?
Thanks,
Wouter

Try uninstalling, running the Microsoft Installer Cleanup tool then re-installing.

Adobe Reader x 10.0.1 Crashes IE on window 7

I have recently upgraded to Adobe Reader X (10.0.1). Ever since every now and then while trying to open a PDF via IE (7), IE crashes. It was working fine with the previous Adobe version. My current OS is windows 7.
Any help / comments will be greatly appreciated

Considerimg http://ardownload.adobe.com/pub/adobe/reader/win/10.x/10.0.1/en_US/AdbeRdr1001_en_US.exe
is the latest version, I assume you did not read the original post.
An "upgrade" would be to go back to the earlier version that does not crash so much.

Adobe Reader 11.2.1 still crashing

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