Adobe Reader 11 is Crashing
Hello:
When I open a PDF and try to use the Ctrl F (Find feature), the colorful spin wheel pops up and it spins for a while. When it finishes I get an error box that’s titled ‘Adobe Reader Quit Unexpectantly’. The following is all of the information in that box. I work off of a MACBOOK Pro, version 10.9.2. I have the latest version of Adobe Reader downloaded. Please help, as I need to use the Adobe Reader for my class. I have an assignment due by 11:59pm Monday 3/10.
Error Message Below:
Problem Details and System Configuration
Process: AdobeReader [1423]
Path: /Applications/Adobe Reader.app/Contents/MacOS/AdobeReader
Identifier: com.adobe.Reader
Version: 11.0.06 (11.0.06)
Code Type: X86 (Native)
Parent Process: launchd [157]
Responsible: AdobeReader [1423]
User ID: 501
Date/Time: 2014-03-09 23:34:16.983 -0400
OS Version: Mac OS X 10.9.2 (13C64)
Report Version: 11
Anonymous UUID: 8617A4DB-F5EF-60C5-CADF-243F00035FD6
Sleep/Wake UUID: 72F58578-8A21-4473-8D1D-0802EE6BEAE8
Crashed Thread: 0 Dispatch queue: com.apple.main-thread
Exception Type: EXC_BAD_ACCESS (SIGSEGV)
Exception Codes: KERN_PROTECTION_FAILURE at 0x00000000bf7d602c
VM Regions Near 0xbf7d602c:
__LINKEDIT 00000000bab23000-00000000bab25000 [ 8K] r--/rwx SM=COW /System/Library/CoreServices/Encodings/libKoreanConverter.dylib
--> Stack 00000000bbfd7000-00000000bf7d7000 [ 56.0M] ---/rwx SM=NUL
Stack 00000000bf7d7000-00000000bffd7000 [ 8192K] rw-/rwx SM=COW
Thread 0 Crashed:: Dispatch queue: com.apple.main-thread
0 com.apple.ColorSync 0x96b63cd2 ConversionManager::ApplySequenceToBitmap(CMMConvNode*, CMMEncoDec&, CMMRuntimeInfo*, unsigned long, CMMProgressNotifier*) + 12
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2 com.apple.ColorSync 0x96b4d176 DoApplyTransform + 690
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4 com.apple.ColorSync 0x96b8bfb8 ColorSyncCMMApplyTransform + 118
5 com.apple.ColorSync 0x96b3a1ad ColorSyncTransformConvert + 200
6 libCGCMS.A.dylib 0x9492ac04 ConvertImageGeneric + 690
7 libCGCMS.A.dylib 0x9492a944 CMSColorWorldConvertData + 33
8 libCGCMS.A.dylib 0x9492aef5 CMSTransformConvertData + 47
9 com.apple.CoreGraphics 0x9b6b9c91 CGCMSTransformConvertData + 56
10 com.apple.CoreGraphics 0x9b6b9c36 CGColorTransformConvertData + 201
11 libRIP.A.dylib 0x91c8acb5 ripc_AcquireFunction + 2033
12 libRIP.A.dylib 0x91c89fa8 ripc_DrawShading + 9462
13 com.apple.CoreGraphics 0x9b6bc711 CGContextDrawShading + 66
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2 libsystem_pthread.dylib 0x936edbd9 pthread_cond_wait$UNIX2003 + 71
3 com.apple.CoreServices.CarbonCore 0x913f1682 TSWaitOnCondition + 128
4 com.apple.CoreServices.CarbonCore 0x913f18a6 TSWaitOnConditionTimedRelative + 186
5 com.apple.CoreServices.CarbonCore 0x913bdcf2 MPWaitOnQueue + 199
6 com.adobe.ACE 0x019f94dc 0x19f7000 + 9436
7 com.adobe.ACE 0x019f9441 0x19f7000 + 9281
8 com.apple.CoreServices.CarbonCore 0x913be2ce PrivateMPEntryPoint + 68
9 libsystem_pthread.dylib 0x936e95fb _pthread_body + 144
10 libsystem_pthread.dylib 0x936e9485 _pthread_start + 130
11 libsystem_pthread.dylib 0x936eecf2 thread_start + 34
Thread 4:
0 libsystem_kernel.dylib 0x906ef7ca __psynch_cvwait + 10
1 libsystem_pthread.dylib 0x936ebd1d _pthread_cond_wait + 728
2 libsystem_pthread.dylib 0x936edbd9 pthread_cond_wait$UNIX2003 + 71
3 com.adobe.AGM 0x01b61f67 0x1b56000 + 48999
4 com.adobe.AGM 0x01b61ea6 0x1b56000 + 48806
5 com.adobe.AGM 0x01b61e44 0x1b56000 + 48708
6 com.adobe.AGM 0x01b61ae4 0x1b56000 + 47844
7 libsystem_pthread.dylib 0x936e95fb _pthread_body + 144
8 libsystem_pthread.dylib 0x936e9485 _pthread_start + 130
9 libsystem_pthread.dylib 0x936eecf2 thread_start + 34
Thread 5:
0 libsystem_kernel.dylib 0x906eaf7a mach_msg_trap + 10
1 libsystem_kernel.dylib 0x906ea16c mach_msg + 68
2 com.apple.CoreFoundation 0x996f0d29 __CFRunLoopServiceMachPort + 169
3 com.apple.CoreFoundation 0x996f0301 __CFRunLoopRun + 1393
4 com.apple.CoreFoundation 0x996efb1a CFRunLoopRunSpecific + 394
5 com.apple.CoreFoundation 0x996ef97b CFRunLoopRunInMode + 123
6 com.apple.AppKit 0x9602cb68 _NSEventThread + 283
7 libsystem_pthread.dylib 0x936e95fb _pthread_body + 144
8 libsystem_pthread.dylib 0x936e9485 _pthread_start + 130
9 libsystem_pthread.dylib 0x936eecf2 thread_start + 34
Thread 6:
0 libsystem_kernel.dylib 0x906f0976 kevent + 10
1 com.adobe.Acrobat.framework 0x00f6d771 0x33000 + 15968113
2 com.adobe.Acrobat.framework 0x00ede593 0x33000 + 15381907
3 com.adobe.Acrobat.framework 0x00edb04b 0x33000 + 15368267
4 libsystem_pthread.dylib 0x936e95fb _pthread_body + 144
5 libsystem_pthread.dylib 0x936e9485 _pthread_start + 130
6 libsystem_pthread.dylib 0x936eecf2 thread_start + 34
Thread 7:
0 libsystem_kernel.dylib 0x906eaf7a mach_msg_trap + 10
1 libsystem_kernel.dylib 0x906ea16c mach_msg + 68
2 com.apple.CoreFoundation 0x996f0d29 __CFRunLoopServiceMachPort + 169
3 com.apple.CoreFoundation 0x996f0301 __CFRunLoopRun + 1393
4 com.apple.CoreFoundation 0x996efb1a CFRunLoopRunSpecific + 394
5 com.apple.CoreFoundation 0x996ef97b CFRunLoopRunInMode + 123
6 com.adobe.AcrobatPlugin.EFS 0x055e6876 0x55cf000 + 96374
7 com.apple.Foundation 0x94b26f0e -[NSThread main] + 45
8 com.apple.Foundation 0x94b26e66 __NSThread__main__ + 1426
9 libsystem_pthread.dylib 0x936e95fb _pthread_body + 144
10 libsystem_pthread.dylib 0x936e9485 _pthread_start + 130
11 libsystem_pthread.dylib 0x936eecf2 thread_start + 34
Thread 8:: com.apple.NSURLConnectionLoader
0 libsystem_kernel.dylib 0x906eaf7a mach_msg_trap + 10
1 libsystem_kernel.dylib 0x906ea16c mach_msg + 68
2 com.apple.CoreFoundation 0x996f0d29 __CFRunLoopServiceMachPort + 169
3 com.apple.CoreFoundation 0x996f0301 __CFRunLoopRun + 1393
4 com.apple.CoreFoundation 0x996efb1a CFRunLoopRunSpecific + 394
5 com.apple.CoreFoundation 0x996ef97b CFRunLoopRunInMode + 123
6 com.apple.Foundation 0x94b27095 +[NSURLConnection(Loader) _resourceLoadLoop:] + 381
7 com.apple.Foundation 0x94b26f0e -[NSThread main] + 45
8 com.apple.Foundation 0x94b26e66 __NSThread__main__ + 1426
9 libsystem_pthread.dylib 0x936e95fb _pthread_body + 144
10 libsystem_pthread.dylib 0x936e9485 _pthread_start + 130
11 libsystem_pthread.dylib 0x936eecf2 thread_start + 34
Thread 9:: com.apple.CFSocket.private
0 libsystem_kernel.dylib 0x906eface __select + 10
1 com.apple.CoreFoundation 0x99740b86 __CFSocket
Still getting crashes, although not with search anymore once the patch is applied in Deepak's supplied link. Here is crash with patch applied:
Process: AdobeAcrobat [16887]
Path: /Applications/Adobe Acrobat XI Pro/Adobe Acrobat Pro.app/Contents/MacOS/AdobeAcrobat
Identifier: com.adobe.Acrobat.Pro
Version: 11.0.06 (11.0.06)
Code Type: X86 (Native)
Parent Process: launchd [274]
Responsible: AdobeAcrobat [16887]
User ID: 501
Date/Time: 2014-04-13 14:08:30.581 -0700
OS Version: Mac OS X 10.9.2 (13C64)
Report Version: 11
Anonymous UUID: 7B757609-35C3-B7BB-84EC-1AC63CF2BA4E
Sleep/Wake UUID: 28C4DDE1-3628-4A6A-81C2-5F3D49360181
Crashed Thread: 0 Dispatch queue: com.apple.main-thread
Exception Type: EXC_BAD_ACCESS (SIGSEGV)
Exception Codes: KERN_INVALID_ADDRESS at 0x00000000ffffff00
VM Regions Near 0xffffff00:
--> shared memory 00000000ffff7000-00000000ffff8000 [ 4K] r-x/r-x SM=SHM
Thread 0 Crashed:: Dispatch queue: com.apple.main-thread
0 ??? 0xffffff00 0 + 4294967040
1 com.adobe.Acrobat.framework 0x0025bdaa RunAcrobat + 1365470
2 com.adobe.Acrobat.framework 0x006043b2 AcroSecurityBailOutImpl + 1480508
3 com.adobe.Acrobat.framework 0x00604362 AcroSecurityBailOutImpl + 1480428
4 com.adobe.AcrobatPlugin.TouchUp 0x20f1168f 0x20d65000 + 1754767
5 com.adobe.AcrobatPlugin.TouchUp 0x20fa8a91 0x20d65000 + 2374289
6 com.adobe.AcrobatPlugin.TouchUp 0x20fa9424 0x20d65000 + 2376740
7 com.adobe.AcrobatPlugin.TouchUp 0x20e47865 0x20d65000 + 927845
8 com.adobe.Acrobat.framework 0x002b55f9 RunAcrobat + 1732141
9 com.adobe.Acrobat.framework 0x002b5211 RunAcrobat + 1731141
10 com.adobe.Acrobat.framework 0x00451c24 AcroBundleThreadQuitProc + 3523
11 com.apple.Foundation 0x92b7c27c __NSFireDelayedPerform + 422
12 com.apple.CoreFoundation 0x9aa8df46 __CFRUNLOOP_IS_CALLING_OUT_TO_A_TIMER_CALLBACK_FUNCTION__ + 22
13 com.apple.CoreFoundation 0x9aa8d903 __CFRunLoopDoTimer + 1395
14 com.apple.CoreFoundation 0x9ab0806d __CFRunLoopDoTimers + 349
15 com.apple.CoreFoundation 0x9aa45483 __CFRunLoopRun + 1779
16 com.apple.CoreFoundation 0x9aa44b1a CFRunLoopRunSpecific + 394
17 com.apple.CoreFoundation 0x9aa4497b CFRunLoopRunInMode + 123
18 com.apple.HIToolbox 0x9354eb7d RunCurrentEventLoopInMode + 259
19 com.apple.HIToolbox 0x9354e797 ReceiveNextEventCommon + 163
20 com.apple.HIToolbox 0x9354e6dd _BlockUntilNextEventMatchingListInModeWithFilter + 92
21 com.apple.AppKit 0x97ad4389 _DPSNextEvent + 1602
22 com.apple.AppKit 0x97ad38b0 -[NSApplication nextEventMatchingMask:untilDate:inMode:dequeue:] + 119
23 com.apple.AppKit 0x97ac619c -[NSApplication run] + 727
24 com.adobe.Acrobat.framework 0x00110182 RunAcrobat + 6582
25 com.adobe.Acrobat.framework 0x0010e8ff RunAcrobat + 307
26 com.adobe.Acrobat.Pro 0x00100ed5 main + 91
27 com.adobe.Acrobat.Pro 0x00100e71 start + 53
Thread 1:: Dispatch queue: NSOperationQueue 0x7a6b71e0
0 libsystem_kernel.dylib 0x99ebdb76 __semwait_signal + 10
1 libsystem_c.dylib 0x94bfafb7 nanosleep$UNIX2003 + 219
2 com.apple.Foundation 0x92bac621 +[NSThread sleepForTimeInterval:] + 170
3 com.adobe.Acrobat.framework 0x00f084a1 AcroSecurityBailOutImpl + 10934315
4 com.apple.Foundation 0x92b1a34c -[__NSOperationInternal _start:] + 702
5 com.apple.Foundation 0x92b1a081 -[NSOperation start] + 71
6 com.apple.Foundation 0x92b19fa8 __NSOQSchedule_f + 50
7 libdispatch.dylib 0x92ec1e11 _dispatch_async_redirect_invoke + 158
8 libdispatch.dylib 0x92ebd396 _dispatch_client_callout + 50
9 libdispatch.dylib 0x92ebf457 _dispatch_root_queue_drain + 257
10 libdispatch.dylib 0x92ec0722 _dispatch_worker_thread2 + 39
11 libsystem_pthread.dylib 0x9953adab _pthread_wqthread + 336
12 libsystem_pthread.dylib 0x9953ecce start_wqthread + 30
Thread 2:: Dispatch queue: com.apple.libdispatch-manager
0 libsystem_kernel.dylib 0x99ebe992 kevent64 + 10
1 libdispatch.dylib 0x92ebf8ad _dispatch_mgr_invoke + 238
2 libdispatch.dylib 0x92ebf546 _dispatch_mgr_thread + 52
Thread 3:
0 libsystem_kernel.dylib 0x99ebd7ca __psynch_cvwait + 10
1 libsystem_pthread.dylib 0x9953bd1d _pthread_cond_wait + 728
2 libsystem_pthread.dylib 0x9953dbd9 pthread_cond_wait$UNIX2003 + 71
3 com.apple.CoreServices.CarbonCore 0x98942682 TSWaitOnCondition + 128
4 com.apple.CoreServices.CarbonCore 0x989428a6 TSWaitOnConditionTimedRelative + 186
5 com.apple.CoreServices.CarbonCore 0x9890ecf2 MPWaitOnQueue + 199
6 com.adobe.ACE 0x0224b4dc 0x2249000 + 9436
7 com.adobe.ACE 0x0224b441 0x2249000 + 9281
8 com.apple.CoreServices.CarbonCore 0x9890f2ce PrivateMPEntryPoint + 68
9 libsystem_pthread.dylib 0x995395fb _pthread_body + 144
10 libsystem_pthread.dylib 0x99539485 _pthread_start + 130
11 libsystem_pthread.dylib 0x9953ecf2 thread_start + 34
Thread 4:
0 libsystem_kernel.dylib 0x99ebd7ca __psynch_cvwait + 10
1 libsystem_pthread.dylib 0x9953bd1d _pthread_cond_wait + 728
2 libsystem_pthread.dylib 0x9953dbd9 pthread_cond_wait$UNIX2003 + 71
3 com.apple.CoreServices.CarbonCore 0x98942682 TSWaitOnCondition + 128
4 com.apple.CoreServices.CarbonCore 0x989428a6 TSWaitOnConditionTimedRelative + 186
5 com.apple.CoreServices.CarbonCore 0x9890ecf2 MPWaitOnQueue + 199
6 com.adobe.ACE 0x0224b4dc 0x2249000 + 9436
7 com.adobe.ACE 0x0224b441 0x2249000 + 9281
8 com.apple.CoreServices.CarbonCore 0x9890f2ce PrivateMPEntryPoint + 68
9 libsystem_pthread.dylib 0x995395fb _pthread_body + 144
10 libsystem_pthread.dylib 0x99539485 _pthread_start + 130
11 libsystem_pthread.dylib 0x9953ecf2 thread_start + 34
Thread 5:
0 libsystem_kernel.dylib 0x99ebd7ca __psynch_cvwait + 10
1 libsystem_pthread.dylib 0x9953bd1d _pthread_cond_wait + 728
2 libsystem_pthread.dylib 0x9953dbd9 pthread_cond_wait$UNIX2003 + 71
3 com.apple.CoreServices.CarbonCore 0x98942682 TSWaitOnCondition + 128
4 com.apple.CoreServices.CarbonCore 0x989428a6 TSWaitOnConditionTimedRelative + 186
5 com.apple.CoreServices.CarbonCore 0x9890ecf2 MPWaitOnQueue + 199
6 com.adobe.ACE 0x0224b4dc 0x2249000 + 9436
7 com.adobe.ACE 0x0224b441 0x2249000 + 9281
8 com.apple.CoreServices.CarbonCore 0x9890f2ce PrivateMPEntryPoint + 68
9 libsystem_pthread.dylib 0x995395fb _pthread_body + 144
10 libsystem_pthread.dylib 0x99539485 _pthread_start + 130
11 libsystem_pthread.dylib 0x9953ecf2 thread_start + 34
Thread 6:
0 libsystem_kernel.dylib 0x99ebd7ca __psynch_cvwait + 10
1 libsystem_pthread.dylib 0x9953bd1d _pthread_cond_wait + 728
2 libsystem_pthread.dylib 0x9953dbd9 pthread_cond_wait$UNIX2003 + 71
3 com.apple.CoreServices.CarbonCore 0x98942682 TSWaitOnCondition + 128
4 com.apple.CoreServices.CarbonCore 0x989428a6 TSWaitOnConditionTimedRelative + 186
5 com.apple.CoreServices.CarbonCore 0x9890ecf2 MPWaitOnQueue + 199
6 com.adobe.ACE 0x0224b4dc 0x2249000 + 9436
7 com.adobe.ACE 0x0224b441 0x2249000 + 9281
8 com.apple.CoreServices.CarbonCore 0x9890f2ce PrivateMPEntryPoint + 68
9 libsystem_pthread.dylib 0x995395fb _pthread_body + 144
10 libsystem_pthread.dylib 0x99539485 _pthread_start + 130
11 libsystem_pthread.dylib 0x9953ecf2 thread_start + 34
Thread 7:
0 libsystem_kernel.dylib 0x99ebd7ca __psynch_cvwait + 10
1 libsystem_pthread.dylib 0x9953bd1d _pthread_cond_wait + 728
2 libsystem_pthread.dylib 0x9953dbd9 pthread_cond_wait$UNIX2003 + 71
3 com.apple.CoreServices.CarbonCore 0x98942682 TSWaitOnCondition + 128
4 com.apple.CoreServices.CarbonCore 0x989428a6 TSWaitOnConditionTimedRelative + 186
5 com.apple.CoreServices.CarbonCore 0x9890ecf2 MPWaitOnQueue + 199
6 com.adobe.ACE 0x0224b4dc 0x2249000 + 9436
7 com.adobe.ACE 0x0224b441 0x2249000 + 9281
8 com.apple.CoreServices.CarbonCore 0x9890f2ce PrivateMPEntryPoint + 68
9 libsystem_pthread.dylib 0x995395fb _pthread_body + 144
10 libsystem_pthread.dylib 0x99539485 _pthread_start + 130
11 libsystem_pthread.dylib 0x9953ecf2 thread_start + 34
Thread 8:
0 libsystem_kernel.dylib 0x99ebd7ca __psynch_cvwait + 10
1 libsystem_pthread.dylib 0x9953bd1d _pthread_cond_wait + 728
2 libsystem_pthread.dylib 0x9953dbd9 pthread_cond_wait$UNIX2003 + 71
3 com.apple.CoreServices.CarbonCore 0x98942682 TSWaitOnCondition + 128
4 com.apple.CoreServices.CarbonCore 0x989428a6 TSWaitOnConditionTimedRelative + 186
5 com.apple.CoreServices.CarbonCore 0x9890ecf2 MPWaitOnQueue + 199
6 com.adobe.ACE 0x0224b4dc 0x2249000 + 9436
7 com.adobe.ACE 0x0224b441 0x2249000 + 9281
8 com.apple.CoreServices.CarbonCore 0x9890f2ce PrivateMPEntryPoint + 68
9 libsystem_pthread.dylib 0x995395fb _pthread_body + 144
10 libsystem_pthread.dylib 0x99539485 _pthread_start + 130
11 libsystem_pthread.dylib 0x9953ecf2 thread_start + 34
Thread 9:
0 libsystem_kernel.dylib 0x99ebd7ca __psynch_cvwait + 10
1 libsystem_pthread.dylib 0x9953bd1d _pthread_cond_wait + 728
2 libsystem_pthread.dylib 0x9953dbd9 pthread_cond_wait$UNIX2003 + 71
3 com.apple.CoreServices.CarbonCore 0x98942682 TSWaitOnCondition + 128
4 com.apple.CoreServices.CarbonCore 0x989428a6 TSWaitOnConditionTimedRelative + 186
5 com.apple.CoreServices.CarbonCore 0x9890ecf2 MPWaitOnQueue + 199
6 com.adobe.ACE 0x0224b4dc 0x2249000 + 9436
7 com.adobe.ACE 0x0224b441 0x2249000 + 9281
8 com.apple.CoreServices.CarbonCore 0x9890f2ce PrivateMPEntryPoint + 68
9 libsystem_pthread.dylib 0x995395fb _pthread_body + 144
10 libsystem_pthread.dylib 0x99539485 _pthread_start + 130
11 libsystem_pthread.dylib 0x9953ecf2 thread_start + 34
Thread 10:
0 libsystem_kernel.dylib 0x99ebd7ca __psynch_cvwait + 10
1 libsystem_pthread.dylib 0x9953bd1d _pthread_cond_wait + 728
2 libsystem_pthread.dylib 0x9953dbd9 pthread_cond_wait$UNIX2003 + 71
3 com.adobe.AGM 0x023b3f67 0x23a8000 + 48999
4 com.adobe.AGM 0x023b3ea6 0x23a8000 + 48806
5 com.adobe.AGM 0x023b3e44 0x23a8000 + 48708
6 com.adobe.AGM 0x023b3ae4 0x23a8000 + 47844
7 libsystem_pthread.dylib 0x995395fb _pthread_body + 144
8 libsystem_pthread.dylib 0x99539485 _pthread_start + 130
9 libsystem_pthread.dylib 0x9953ecf2 thread_start + 34
Thread 11:
0 libsystem_kernel.dylib 0x99ebd7ca __psynch_cvwait + 10
1 libsystem_pthread.dylib 0x9953bd1d _pthread_cond_wait + 728
2 libsystem_pthread.dylib 0x9953dbd9 pthread_cond_wait$UNIX2003 + 71
3 com.adobe.AGM 0x023b3f67 0x23a8000 + 48999
4 com.adobe.AGM 0x023b3ea6 0x23a8000 + 48806
5 com.adobe.AGM 0x023b3e44 0x23a8000 + 48708
6 com.adobe.AGM 0x023b3ae4 0x23a8000 + 47844
7 libsystem_pthread.dylib 0x995395fb _pthread_body + 144
8 libsystem_pthread.dylib 0x99539485 _pthread_start + 130
9 libsystem_pthread.dylib 0x9953ecf2 thread_start + 34
Thread 12:
0 libsystem_kernel.dylib 0x99ebd7ca __psynch_cvwait + 10
1 libsystem_pthread.dylib 0x9953bd1d _pthread_cond_wait + 728
2 libsystem_pthread.dylib 0x9953dbd9 pthread_cond_wait$UNIX2003 + 71
3 com.adobe.AGM 0x023b3f67 0x23a8000 + 48999
4 com.adobe.AGM 0x023b3ea6 0x23a8000 + 48806
5 com.adobe.AGM 0x023b3e44 0x23a8000 + 48708
6 com.adobe.AGM 0x023b3ae4 0x23a8000 + 47844
7 libsystem_pthread.dylib 0x995395fb _pthread_body + 144
8 libsystem_pthread.dylib 0x99539485 _pthread_start + 130
9 libsystem_pthread.dylib 0x9953ecf2 thread_start + 34
Thread 13:
0 libsystem_kernel.dylib 0x99eb8f7a mach_msg_trap + 10
1 libsystem_kernel.dylib 0x99eb816c mach_msg + 68
2 com.apple.CoreFoundation 0x9aa45d29 __CFRunLoopServiceMachPort + 169
3 com.apple.CoreFoundation 0x9aa45301 __CFRunLoopRun + 1393
4 com.apple.CoreFoundation 0x9aa44b1a CFRunLoopRunSpecific + 394
5 com.apple.CoreFoundation 0x9aa4497b CFRunLoopRunInMode + 123
6 com.apple.AppKit 0x97c7db68 _NSEventThread + 283
7 libsystem_pthread.dylib 0x995395fb _pthread_body + 144
8 libsystem_pthread.dylib 0x99539485 _pthread_start + 130
9 libsystem_pthread.dylib 0x9953ecf2 thread_start + 34
Thread 14:
0 libsystem_kernel.dylib 0x99ebe976 kevent + 10
1 com.adobe.Acrobat.framework 0x0151bcb1 AcroSecurityBailOutImpl + 17305659
2 com.adobe.Acrobat.framework 0x0147ad4f AcroSecurityBailOutImpl + 16646361
3 com.adobe.Acrobat.framework 0x014777c5 AcroSecurityBailOutImpl + 16632655
4 libsystem_pthread.dylib 0x995395fb _pthread_body + 144
5 libsystem_pthread.dylib 0x99539485 _pthread_start + 130
6 libsystem_pthread.dylib 0x9953ecf2 thread_start + 34
Thread 15:
0 libsystem_kernel.dylib 0x99ebe046 __workq_kernreturn + 10
1 libsystem_pthread.dylib 0x9953adcf _pthread_wqthread + 372
2 libsystem_pthread.dylib 0x9953ecce start_wqthread + 30
Thread 16:
0 libsystem_kernel.dylib 0x99ebe046 __workq_kernreturn + 10
1 libsystem_pthread.dylib 0x9953adcf _pthread_wqthread + 372
2 libsystem_pthread.dylib 0x9953ecce start_wqthread + 30
Thread 17:
0 libsystem_kernel.dylib 0x99ebe046 __workq_kernreturn + 10
1 libsystem_pthread.dylib 0x9953adcf _pthread_wqthread + 372
2 libsystem_pthread.dylib 0x9953ecce start_wqthread + 30
Thread 18:
0 libsystem_kernel.dylib 0x99ebe046 __workq_kernreturn + 10
1 libsystem_pthread.dylib 0x9953adcf _pthread_wqthread + 372
2 libsystem_pthread.dylib 0x9953ecce start_wqthread + 30
Thread 19:
0 libsystem_kernel.dylib 0x99ebe046 __workq_kernreturn + 10
1 libsystem_pthread.dylib 0x9953adcf _pthread_wqthread + 372
2 libsystem_pthread.dylib 0x9953ecce start_wqthread + 30
Thread 20:
0 libsystem_kernel.dylib 0x99ebe046 __workq_kernreturn + 10
1 libsystem_pthread.dylib 0x9953adcf _pthread_wqthread + 372
2 libsystem_pthread.dylib 0x9953ecce start_wqthread + 30
Thread 21:
0 libsystem_kernel.dylib 0x99ebe046 __workq_kernreturn + 10
1 libsystem_pthread.dylib 0x9953adcf _pthread_wqthread + 372
2 libsystem_pthread.dylib 0x9953ecce start_wqthread + 30
Thread 0 crashed with X86 Thread State (32-bit):
eax: 0x14151617 ebx: 0xffffff00 ecx: 0xa09b6e88 edx: 0x00604320
edi: 0x35283428 esi: 0xa09b6e88 ebp: 0xbfefcf68 esp: 0xbfefcf4c
ss: 0x00000023 efl: 0x00010286 eip: 0xffffff00 cs: 0x0000001b
ds: 0x00000023 es: 0x00000023 fs: 0x00000000 gs: 0x0000000f
cr2: 0xffffff00
Logical CPU: 4
Error Code: 0x00000014
Trap Number: 14
Binary Images:
0x100000 - 0x100fff +com.adobe.Acrobat.Pro (11.0.06 - 11.0.06) <9B19B497-B399-3889-9550-EE2FAAD48322> /Applications/Adobe Acrobat XI Pro/Adobe Acrobat Pro.app/Contents/MacOS/AdobeAcrobat
0x107000 - 0x20b0ffb +com.adobe.Acrobat.framework (11.0.06 - 11.0.06) <B6F456CF-7352-3ECC-9107-AFEC36CE9AFD> /Applications/Adobe Acrobat XI Pro/Adobe Acrobat Pro.app/Contents/Frameworks/Acrobat.framework/Versions/A/Acrobat
0x2249000 - 0x239bfe7 +com.adobe.ACE (AdobeACE 2.20.02.1 - 2.20.02.1) <711209D4-FBA8-37AE-9B21-E7F7EAE52A36> /Applications/Adobe Acrobat XI Pro/Adobe Acrobat Pro.app/Contents/Frameworks/AdobeACE.framework/Versions/A/AdobeACE
0x23a8000 - 0x297dff7 +com.adobe.AGM (AdobeAGM 4.28.134.1 - 4.28.134.1) <4EE50823-6517-3CEE-8154-05D8AE487BE8> /Applications/Adobe Acrobat XI Pro/Adobe Acrobat Pro.app/Contents/Frameworks/AdobeAGM.framework/Versions/A/AdobeAGM
0x29e9000 - 0x2a07ff3 +com.adobe.BIB (AdobeBIB 1.2.03.1 - 1.2.03.1) <21A36908-3031-35AF-A74B-ECC65BEAEC9F> /Applications/Adobe Acrobat XI Pro/Adobe Acrobat Pro.app/Contents/Frameworks/AdobeBIB.framework/Versions/A/AdobeBIB
0x2a0e000 - 0x2d0bffb +com.adobe.CoolType (AdobeCoolType 5.11.135.1 - 5.11.135.1) <36BDB79D-825C-3144-88D5-D9A26F756621> /Applications/Adobe Acrobat XI Pro/Adobe Acrobat Pro.app/Contents/Frameworks/AdobeCoolType.framework/Versions/A/AdobeCoolType
0x2d3c000 - 0x2d54ff7 com.apple.ScriptingBridge (1.3.1 - 63) <6A12D8A2-A60D-3304-B3A8-DFE3901CC94A> /System/Library/Frameworks/ScriptingBridge.framework/Versions/A/ScriptingBridge
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0x96617000 - 0x9661affa libCGXType.A.dylib (599.20.11) <8824B66A-D235-3163-808D-8B98F69304CD> /System/Library/Frameworks/CoreGraphics.framework/Versions/A/Resources/libCGXType.A.dylib
0x9661b000 - 0x96650ffd libssl.0.9.8.dylib (50) <F3BEA2DF-DB84-37F0-B4C7-97C0A4DF19C9> /usr/lib/libssl.0.9.8.dylib
0x96651000 - 0x96682ffa libsystem_m.dylib (3047.16) <28E614E8-7802-3E84-960A-AD4721EF10F7> /usr/lib/system/libsystem_m.dylib
0x96683000 - 0x96746ff1 com.apple.CoreText (352.0 - 367.19) <14FD889D-4D6D-3D53-B28E-2E23975B3C9D> /System/Library/Frameworks/CoreText.framework/Versions/A/CoreText
0x96747000 - 0x967d0fff com.apple.CoreSymbolication (3.0 - 141) <178DDF5C-B6DA-39BD-84F5-FD3FA7E93BF8> /System/Library/PrivateFrameworks/CoreSymbolication.framework/Versions/A/CoreSymbolicatio n
0x967d1000 - 0x967edfff libCRFSuite.dylib (34) <FFF76EBA-DF35-3A5F-857F-3F4B1C9F4C77> /usr/lib/libCRFSuite.dylib
0x967ee000 - 0x968d9ff4 com.apple.DiskImagesFramework (10.9 - 371.1) <FC13BD5A-0FB7-35D5-A8DF-0510CFA996FE> /System/Library/PrivateFrameworks/DiskImages.framework/Versions/A/DiskImages
0x968da000 - 0x9694fff1 com.apple.ApplicationServices.ATS (360 -
Similar Messages
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Windows 7 Home Premium
Firefox 3
IE 7
Whenever I try to read a pdf using Adobe reader in a browser, it crashes and I get booted from the browser. If I try to read the pdf outside of the browser using Reader, the same plugin error window pops up and the Reader crashes.
I'm not entirely computer-savvy, so I don't know how to do a crash report, but if someone can tell me how, I will gladly provide one.
I saw on another forum to do something with the dll's, but I'm unsure of the procedure by which to do this.
The only way I've been able to read pdf's has been through "google documents" when I receive them via email.
Could someone please help? I need to view/print documents for a legal battle regarding my child and I'm not able to do this currently.
Thank you!First - what version of Adobe Reader do you have?
And now it gets a little bit complicated. Adobe Reader can be a plugin to Internet Explorer, and it crashes when you try to open an online PDF document. That is not unknown; it happens sometimes.
But when you open the standalone Adobe Reader, it also crashes with a plugin error. This time it must be a plugin to Adobe Reader, not Internet Explorer.
Furthermore you write "the same plugin error window pops up" - so I can only assume that it is a Reader plugin that crashes, not the IE plugin.
What I would try in your situation:
open Control Panel | Add/Remove Programs, and uninstall Adobe Reader;
open Windows Explorer and navigate to C:\Program Files\Adobe\Reader 9.0\Reader and delete all plugin... folders;
reinstall Adobe Reader from http://ardownload.adobe.com/pub/adobe/reader/win/9.x/9.3.3/enu/AdbeRdr933_en_US.exe
The path in the second line above could also be ...\Reader 8.0\... depending on your Reader version. -
Adobe Reader 7.1 crashes on Mac OSX with Read Out Loud
I installed a Cepstral voice as the default on my Mac OSX 10.3.9. When I try to use the Adobe Reader "Read Out Loud" function, Adobe Reader 7.1 crashes. It didn't do this before installing the new voice. How can I fix this? THanks, Pam
Remove the voice.
Mike -
Hi Guys/Ladies
I have Adobe X running on all my machines. But this morning a lot of user are experiencing the problem I have. It keeps crashing and then i have to open it again. I have re-installed it but still. I open a document if I select print it crashes.
All the machines are Windows 7 Pro.
Please can someone help. Bit frustrating
Thanks
ClaudeThree things to try...
Using Windows Explorer navigate to C:\Program Files (x86)\Adobe\Reader 11.0\Reader, then double-click on Eula.exe and accept the license agreement
Can you open Adobe Reader by itself? If so, try disabling Protected Mode [Edit | Preferences | Security (Enhanced)].
It could even be a malware issue; see http://helpx.adobe.com/acrobat/kb/reader-core-dll-error.html -
Adobe Reader 9.x crashes when opening some pdf files that work fine with Adobe Reader 8.x
Adobe Reader 9 crashes when opening approximately 10% to 20% of the pdfs in my collection. The remaining 80% to 90% work without problems. The pdfs are launched by double-clicking the pdf file from Windows Explorer. The crashes occur with both v9.0 and v9.1. The pdfs that crash in v9.x work fine in older versions of Adobe Reader, such as v8.1.3. Furthermore, this behavior also occurs on all 3 virtual machine hosted on the same physical machine, with default Adobe Reader settings, for both v9.0 and v9.1. The virtual machines have little running in memory except standard Windows executables - i.e. they are fairly pristine. The operating systems for the virtual machines are XP SP3, XP SP2, and Windows Server 2003.
Error message info in all cases:
app=acrord32.exe
app version=9.1.0.163
module=jp2klib.dll
module version=2.0.0.2579
offset=0003277d
Operating system for real computer: XP SP3
CPU: 1333 MHz Athlon single core
RAM: 1 GB
To sum up, this problem happens on both a real computer running XP SP3, and also on all 3 virtual machines hosted on the same physical computer. I tried changing the Reader setting to not use hardware rendering, to no avail. I also tried various Data Execution Prevention settings in Windows, to no avail. All operating systems, the real and virtual ones, do not have problems with other programs that I use. I also tried a second machine with Adobe Reader v9.1 and the same exact problem pdfs, and had no issues. Thus, the problem happens on only one of the computers, but on the real and 3 virtual operating systems on that machine. There were no errors reported during any of the Reader installations. The virtual machines had no prior versions of Reader prior to Reader installation.I did further testing of 10 single page pdf files which I created from a single book. All 5 pdf files with images crashed in Reader v9.1. 0 of the 5 pdf files without images crashed in Reader v9.1. Reader v8.1.4 crashes on none of the 10 pdfs. Note that the crash always occurs in jp2klib.dll, which according to the file property description is 'JPEG2000 Core Library', which deals with images. So it seems the issue is in Adobe's jp2klib.dll, in combination with the hardware/software that I have. I used Microsoft's DirectX Diagnostic Tool to test DirectX, including visual tests of DirectDraw and Direct3D - everything worked as expected with no issues detected.<br /><br />Some information about my hardware:<br />Display drivers=Nvidia v84.21<br />Video card=GeForce FX 5200 with 128 MB RAM<br />CPU=AMD Athlon (single core)<br />System RAM=1024 MB in 3 DIMMs<br /><br />Further information about my hardware: (from the program System Information for Windows)<br /><br />Motherboard:<br />Manufacturer=ASUSTeK Computer INC.<br />Model=<A7V133><br />Version=REV 1.xx<br />Chipset Vendor=VIA Technologies Inc<br />Chipset Model=VT8363/5 KT133/KM133 System Controller<br />South Bridge=82C686B PCI to ISA Bridge<br />CPU=AMD Athlon<br />Cpu Socket=Slot A / Socket A [SOCKET A]<br />System Slots=5 PCI, 1 AGP<br />OnBoard devices=<unknown> (Disabled) Promise PDC20265<br /> <br />Memory Summary:<br />Location=System board or motherboard<br />Maximum Capacity=1536 MBytes<br />Memory Slots=3<br />Error Correction=None<br />Use=System memory<br /><br />CPU Info:<br />Number of CPU(s)=One Physical Processor / One Core / One Logical Processor<br />Vendor=AuthenticAMD<br />CPU Full Name=AMD Athlon<br />CPU Name=AMD Athlon(tm) Processor<br />CPU Code Name=Thunderbird<br />Technology=0.18µ<br />Platform Name=Slot A / Socket A<br />Type=Original OEM processor<br />FSB Mode=DDR<br />Type ID=0<br />CPU Clock=1323.68<br />L2 Cache Speed=1323.68 MHz<br />L2 Cache Speed=Full<br />CPU Family / Model / Stepping=6 / 4 / 4<br />L1 I-Cache=64 KB<br />L1 D-Cache=64 KB<br />L2 Cache=256 KB<br />RDMSR=00000000 00000000 00000000 00000000<br />MMX=Yes<br />MMX+=Yes<br />SSE=No<br />SSE2=No<br />SSE3=No<br />SSE4A=No<br />3DNow!=Yes<br />3DNow!+=Yes<br />DualCore=No<br />HyperThreading=No<br />AMD64=No<br />NX=No<br />VT=No<br />PowerNow!=No<br />LongHaul=No<br />LongRun=No<br />Architecture=x86<br /><br />Video:<br />AdapterCompatibility=NVIDIA<br />AdapterDACType=Integrated RAMDAC<br />AdapterRAM=128 MBytes<br />Availability=3<br />Caption=NVIDIA GeForce FX 5200<br />ConfigManagerErrorCode=0<br />ConfigManagerUserConfig=false<br />CurrentBitsPerPixel=32<br />CurrentHorizontalResolution=1280<br />CurrentNumberOfColors=4294967296<br />CurrentNumberOfColumns=0<br />CurrentNumberOfRows=0<br />CurrentRefreshRate=60<br />CurrentScanMode=4<br />CurrentVerticalResolution=1024<br />Description=NVIDIA GeForce FX 5200<br />DeviceID=VideoController1<br />DeviceSpecificPens=-1<br />DriverDate=20060309212900.000000-000<br />DriverVersion=6.14.10.8421<br />InfFilename=oem6.inf<br />InfSection=nv4_NV3x<br />InstalledDisplayDrivers=nv4_disp.dll<br />MaxRefreshRate=75<br />MinRefreshRate=60<br />Monochrome=false<br />Name=NVIDIA GeForce FX 5200<br />NumberOfColorPlanes=1<br />PNPDeviceID=PCI\VEN_10DEDEV_0322SUBSYS_91101462REV_A1\49AEDED500008<br />Status=OK<br />VideoArchitecture=5<br />VideoMemoryType=2<br />VideoModeDescription=1280 x 1024 x 4294967296 colors<br />VideoProcessor=GeForce FX 5200<br />BitsPerPel=32<br />DeviceName=NVIDIA GeForce FX 5200<br />DisplayFlags=0<br />DisplayFrequency=60<br />LogPixels=96<br />PelsHeight=1024<br />PelsWidth=1280<br />SettingID=NVIDIA GeForce FX 5200<br />SpecificationVersion=1025<br />BitsPerPixel=32<br />ColorPlanes=1<br />DeviceEntriesInAColorTable=-1<br />HorizontalResolution=1280<br />RefreshRate=60<br />VerticalResolution=1024<br />VideoMode=1280 by 1024 pixels, True Color, 60 Hertz<br />Video Bios Version=Version 4.34.20.22.00 <br />Video Bios Date=04/28/03<br />Name=GeForce FX 5200<br />Chip Type=GeForce FX 5200<br />DAC Type=Integrated RAMDAC<br />Memory=128 MBytes<br /><br />BIOS:<br />BIOS Version=ASUS - 30303031, Award Medallion BIOS v6.0, Award Plug and Play BIOS Extension v1.0A, Award Modular BIOS v6.0<br />BIOS Date=04/23/02<br />BIOS Web Page=http://www.award.com<br />BIOS Vendor=Award Software, Inc.<br />Version=ASUS A7V-133 ACPI BIOS Revision 1009<br />Release=04/23/2002<br />BIOS Size=256 KB<br /><br />Memory:<br />Location=System board or motherboard<br />Maximum Capacity=1536 MBytes<br />Memory Slots=3<br />Error Correction=None<br />Use=System memory<br />Maximum Memory Module Size=1024 MBytes<br />Device Set=DIMM 1<br />Device Locator=DIMM 1<br />Capacity=256 MBytes<br />Memory Type=Synchronous DRAM<br />Data Width=64 bits<br />Form Factor=DIMM<br />Total Width=72 bits<br />Device Locator=DIMM 2<br />Capacity=256 MBytes<br />Memory Type=Synchronous DRAM<br />Data Width=64 bits<br />Form Factor=DIMM<br />Total Width=72 bits<br />Device Locator=DIMM 3<br />Capacity=512 MBytes<br />Memory Type=Synchronous DRAM<br />Data Width=64 bits<br />Form Factor=DIMM<br />Total Width=72 bits
-
Adobe Reader X Intermittent Crashes
We are experiencing an issue with Adobe Reader X this issue has been occurring through version 10.x-10.x.x it will randomly crash when any user including an administrator is opening a pdf file from any location be it local or network. Adobe is installed in "sandbox" mode, the error given is: Adobe Reader has encountered a problem and needs to close. Adobe Reader will open by executing AcroRd32 alone, however when we attempt to use File -> Open to open a file or through the command line switch it instantly crashes. Prior to terminating the crash error the task manager does show two instances of Acrord32.exe running. These do terminate after closing the error windows. I have included the appcompat.txt that was generated upon the crash.
LOG:
<?xml version="1.0" encoding="UTF-16"?>
<DATABASE>
<EXE NAME="AcroRd32.exe" FILTER="GRABMI_FILTER_PRIVACY">
<MATCHING_FILE NAME="A3DUtils.dll" SIZE="205720" CHECKSUM="0xB7AE4C5B" BIN_FILE_VERSION="10.1.1.33" BIN_PRODUCT_VERSION="10.1.1.33" PRODUCT_VERSION="10.1.1.33" FILE_DESCRIPTION="3D Utilities Library 10.1" COMPANY_NAME="Adobe Systems Incorporated" PRODUCT_NAME="3D Utilities Library" FILE_VERSION="10.1.1.33" ORIGINAL_FILENAME="A3DUtils.dll" INTERNAL_NAME="A3DUtils" LEGAL_COPYRIGHT="Copyright 1984-2011 Adobe Systems Incorporated and its licensors. All rights reserved." VERFILEDATEHI="0x0" VERFILEDATELO="0x0" VERFILEOS="0x4" VERFILETYPE="0x2" MODULE_TYPE="WIN32" PE_CHECKSUM="0x3B578" LINKER_VERSION="0x0" UPTO_BIN_FILE_VERSION="10.1.1.33" UPTO_BIN_PRODUCT_VERSION="10.1.1.33" LINK_DATE="09/05/2011 14:04:13" UPTO_LINK_DATE="09/05/2011 14:04:13" VER_LANGUAGE="English (United States) [0x409]" />
<MATCHING_FILE NAME="ACE.dll" SIZE="818568" CHECKSUM="0x3DD4ED43" BIN_FILE_VERSION="2.17.17.1" BIN_PRODUCT_VERSION="2.17.0.1" PRODUCT_VERSION="67.462713" FILE_DESCRIPTION="Adobe Color Engine" COMPANY_NAME="Adobe Systems Incorporated" PRODUCT_NAME="ACE 2011/05/02-20:38:31" FILE_VERSION="2.17.17.1" ORIGINAL_FILENAME="ACE.dll" INTERNAL_NAME="ACE" LEGAL_COPYRIGHT="© 1999-2010 Adobe Systems Incorporated" VERFILEDATEHI="0x0" VERFILEDATELO="0x0" VERFILEOS="0x4" VERFILETYPE="0x2" MODULE_TYPE="WIN32" PE_CHECKSUM="0xCCA81" LINKER_VERSION="0x0" UPTO_BIN_FILE_VERSION="2.17.17.1" UPTO_BIN_PRODUCT_VERSION="2.17.0.1" LINK_DATE="06/06/2011 19:30:10" UPTO_LINK_DATE="06/06/2011 19:30:10" VER_LANGUAGE="English (United States) [0x800]" />
<MATCHING_FILE NAME="AcroBroker.exe" SIZE="296344" CHECKSUM="0x9F6F082D" BIN_FILE_VERSION="10.1.1.33" BIN_PRODUCT_VERSION="10.1.1.33" PRODUCT_VERSION="10.1.1.33" FILE_DESCRIPTION="Adobe PDF Broker Process for Internet Explorer" COMPANY_NAME="Adobe Systems Incorporated" PRODUCT_NAME="Adobe PDF Broker Process for Internet Explorer" FILE_VERSION="10.1.1.33" ORIGINAL_FILENAME="AcroBroker.exe" INTERNAL_NAME="AcroBroker.exe" LEGAL_COPYRIGHT="Copyright 1984-2011 Adobe Systems Incorporated and its licensors. All rights reserved." VERFILEDATEHI="0x0" VERFILEDATELO="0x0" VERFILEOS="0x4" VERFILETYPE="0x1" MODULE_TYPE="WIN32" PE_CHECKSUM="0x51F31" LINKER_VERSION="0x0" UPTO_BIN_FILE_VERSION="10.1.1.33" UPTO_BIN_PRODUCT_VERSION="10.1.1.33" LINK_DATE="09/05/2011 14:25:53" UPTO_LINK_DATE="09/05/2011 14:25:53" VER_LANGUAGE="English (United States) [0x409]" />
<MATCHING_FILE NAME="Acrofx32.dll" SIZE="63384" CHECKSUM="0xD98ECCEC" BIN_FILE_VERSION="10.1.1.33" BIN_PRODUCT_VERSION="10.1.1.33" PRODUCT_VERSION="10.1.1.33" FILE_DESCRIPTION="Lotus Notes Field Exchange Module for Adobe Acrobat" COMPANY_NAME="Adobe Systems Incorporated" PRODUCT_NAME="Adobe Acrobat" FILE_VERSION="10.1.1.33" ORIGINAL_FILENAME="Acrofx32.dll" LEGAL_COPYRIGHT="Copyright 1984-2011 Adobe Systems Incorporated and its licensors. All rights reserved." VERFILEDATEHI="0x0" VERFILEDATELO="0x0" VERFILEOS="0x4" VERFILETYPE="0x2" MODULE_TYPE="WIN32" PE_CHECKSUM="0xFC1A" LINKER_VERSION="0x0" UPTO_BIN_FILE_VERSION="10.1.1.33" UPTO_BIN_PRODUCT_VERSION="10.1.1.33" LINK_DATE="09/05/2011 15:03:26" UPTO_LINK_DATE="09/05/2011 15:03:26" VER_LANGUAGE="English (United States) [0x409]" />
<MATCHING_FILE NAME="AcroRd32.dll" SIZE="24824728" CHECKSUM="0xCFFA42DD" BIN_FILE_VERSION="10.1.1.33" BIN_PRODUCT_VERSION="10.1.1.33" PRODUCT_VERSION="10.1.1.33" FILE_DESCRIPTION="Adobe Reader " COMPANY_NAME="Adobe Systems Incorporated" PRODUCT_NAME="Adobe Reader" FILE_VERSION="10.1.1.33" ORIGINAL_FILENAME="AcroRd32.dll" LEGAL_COPYRIGHT="Copyright 1984-2011 Adobe Systems Incorporated and its licensors. All rights reserved." VERFILEDATEHI="0x0" VERFILEDATELO="0x0" VERFILEOS="0x50004" VERFILETYPE="0x2" MODULE_TYPE="WIN32" PE_CHECKSUM="0x17B6BF8" LINKER_VERSION="0x0" UPTO_BIN_FILE_VERSION="10.1.1.33" UPTO_BIN_PRODUCT_VERSION="10.1.1.33" LINK_DATE="09/05/2011 16:32:11" UPTO_LINK_DATE="09/05/2011 16:32:11" VER_LANGUAGE="English (United States) [0x409]" />
<MATCHING_FILE NAME="AcroRd32.exe" SIZE="1489304" CHECKSUM="0x2FF33117" BIN_FILE_VERSION="10.1.1.33" BIN_PRODUCT_VERSION="10.1.1.33" PRODUCT_VERSION="10.1.1.33" FILE_DESCRIPTION="Adobe Reader " COMPANY_NAME="Adobe Systems Incorporated" PRODUCT_NAME="Adobe Reader" FILE_VERSION="10.1.1.33" ORIGINAL_FILENAME="AcroRd32.exe" LEGAL_COPYRIGHT="Copyright 1984-2011 Adobe Systems Incorporated and its licensors. All rights reserved." VERFILEDATEHI="0x0" VERFILEDATELO="0x0" VERFILEOS="0x50004" VERFILETYPE="0x1" MODULE_TYPE="WIN32" PE_CHECKSUM="0x178D7E" LINKER_VERSION="0x0" UPTO_BIN_FILE_VERSION="10.1.1.33" UPTO_BIN_PRODUCT_VERSION="10.1.1.33" LINK_DATE="09/05/2011 15:04:02" UPTO_LINK_DATE="09/05/2011 15:04:02" VER_LANGUAGE="English (United States) [0x409]" />
<MATCHING_FILE NAME="AcroRd32Info.exe" SIZE="17824" CHECKSUM="0x613E1E48" BIN_FILE_VERSION="10.1.1.33" BIN_PRODUCT_VERSION="10.1.1.33" PRODUCT_VERSION="10.1.1.33" FILE_DESCRIPTION="Adobe Reader " COMPANY_NAME="Adobe Systems Incorporated" PRODUCT_NAME="Adobe Reader" FILE_VERSION="10.1.1.33" ORIGINAL_FILENAME="AcroRd32Info.exe" LEGAL_COPYRIGHT="Copyright 1984-2011 Adobe Systems Incorporated and its licensors. All rights reserved." VERFILEDATEHI="0x0" VERFILEDATELO="0x0" VERFILEOS="0x50004" VERFILETYPE="0x1" MODULE_TYPE="WIN32" PE_CHECKSUM="0xB81A" LINKER_VERSION="0x0" UPTO_BIN_FILE_VERSION="10.1.1.33" UPTO_BIN_PRODUCT_VERSION="10.1.1.33" LINK_DATE="09/05/2011 15:14:42" UPTO_LINK_DATE="09/05/2011 15:14:42" VER_LANGUAGE="English (United States) [0x409]" />
<MATCHING_FILE NAME="AcroRdIF.dll" SIZE="102808" CHECKSUM="0xACA1A89E" BIN_FILE_VERSION="10.1.1.33" BIN_PRODUCT_VERSION="10.1.1.33" PRODUCT_VERSION="10.1.1.33" FILE_DESCRIPTION="PDF IFilter" COMPANY_NAME="Adobe Systems, Inc." PRODUCT_NAME="Adobe PDF IFilter" FILE_VERSION="10.1.1.33" ORIGINAL_FILENAME="AcroRdIF.dll" INTERNAL_NAME="PDFFilter" LEGAL_COPYRIGHT="Copyright 1984-2011 Adobe Systems Incorporated and its licensors. All rights reserved." VERFILEDATEHI="0x0" VERFILEDATELO="0x0" VERFILEOS="0x40004" VERFILETYPE="0x2" MODULE_TYPE="WIN32" PE_CHECKSUM="0x25026" LINKER_VERSION="0x0" UPTO_BIN_FILE_VERSION="10.1.1.33" UPTO_BIN_PRODUCT_VERSION="10.1.1.33" LINK_DATE="09/05/2011 15:13:34" UPTO_LINK_DATE="09/05/2011 15:13:34" VER_LANGUAGE="English (United States) [0x409]" />
<MATCHING_FILE NAME="AcroTextExtractor.exe" SIZE="49064" CHECKSUM="0x63E2B042" BIN_FILE_VERSION="10.1.1.33" BIN_PRODUCT_VERSION="10.1.1.33" PRODUCT_VERSION="10.1.1.33" FILE_DESCRIPTION="AcroTextExtractor" COMPANY_NAME="Adobe Systems Incorporated" PRODUCT_NAME="Adobe Acrobat text extractor for non-PDF files" FILE_VERSION="10.1.1.33" ORIGINAL_FILENAME="AcroTextExtractor.exe" LEGAL_COPYRIGHT="Copyright 1984-2011 Adobe Systems Incorporated and its licensors. All rights reserved." VERFILEDATEHI="0x0" VERFILEDATELO="0x0" VERFILEOS="0x4" VERFILETYPE="0x1" MODULE_TYPE="WIN32" PE_CHECKSUM="0x1947B" LINKER_VERSION="0x0" UPTO_BIN_FILE_VERSION="10.1.1.33" UPTO_BIN_PRODUCT_VERSION="10.1.1.33" LINK_DATE="09/05/2011 15:16:44" UPTO_LINK_DATE="09/05/2011 15:16:44" VER_LANGUAGE="English (United States) [0x409]" />
<MATCHING_FILE NAME="AdobeCollabSync.exe" SIZE="1240992" CHECKSUM="0x88308BC8" BIN_FILE_VERSION="10.1.1.33" BIN_PRODUCT_VERSION="10.1.1.33" PRODUCT_VERSION="10.1.1.33" FILE_DESCRIPTION="Adobe Collaboration Synchronizer 10.1" COMPANY_NAME="Adobe Systems Incorporated" PRODUCT_NAME="Adobe Collaboration Synchronizer" FILE_VERSION="10.1.1.33" ORIGINAL_FILENAME="AdobeCollabSync.exe" LEGAL_COPYRIGHT="Copyright 1984-2011 Adobe Systems Incorporated and its licensors. All rights reserved." VERFILEDATEHI="0x0" VERFILEDATELO="0x0" VERFILEOS="0x50004" VERFILETYPE="0x1" MODULE_TYPE="WIN32" PE_CHECKSUM="0x13AAB9" LINKER_VERSION="0x0" UPTO_BIN_FILE_VERSION="10.1.1.33" UPTO_BIN_PRODUCT_VERSION="10.1.1.33" LINK_DATE="09/05/2011 15:07:37" UPTO_LINK_DATE="09/05/2011 15:07:37" />
<MATCHING_FILE NAME="AdobeLinguistic.dll" SIZE="757664" CHECKSUM="0x64491DB" BIN_FILE_VERSION="5.1.0.13503" BIN_PRODUCT_VERSION="5.1.32.1" PRODUCT_VERSION="5.1.0" FILE_DESCRIPTION="Linguistic Library" COMPANY_NAME="Adobe Systems Incorporated" PRODUCT_NAME="Adobe Linguisitc Library" FILE_VERSION="5.1.0.13503" ORIGINAL_FILENAME="AdobeLinguistic.dll" INTERNAL_NAME="Lilo" LEGAL_COPYRIGHT="Copyright 1999-2010 Adobe Systems Incorporated. All Rights Reserved." VERFILEDATEHI="0x0" VERFILEDATELO="0x0" VERFILEOS="0x4" VERFILETYPE="0x2" MODULE_TYPE="WIN32" PE_CHECKSUM="0xC13FD" LINKER_VERSION="0x0" UPTO_BIN_FILE_VERSION="5.1.0.13503" UPTO_BIN_PRODUCT_VERSION="5.1.32.1" LINK_DATE="09/21/2010 04:35:59" UPTO_LINK_DATE="09/21/2010 04:35:59" VER_LANGUAGE="English (United States) [0x409]" />
<MATCHING_FILE NAME="adoberfp.dll" SIZE="239512" CHECKSUM="0x9D70F78D" BIN_FILE_VERSION="10.1.0.0" BIN_PRODUCT_VERSION="10.1.0.0" PRODUCT_VERSION="10,1,0,0" FILE_DESCRIPTION="Adobe Reader File Preview" COMPANY_NAME="Adobe Systems, Inc." PRODUCT_NAME="Adobe Reader File Preview" FILE_VERSION="10,1,0,0" ORIGINAL_FILENAME="adoberfp.dll" INTERNAL_NAME="adoberfp.dll" LEGAL_COPYRIGHT="Copyright 2010 Adobe Systems Incorporated and its licensors. All rights reserved." VERFILEDATEHI="0x0" VERFILEDATELO="0x0" VERFILEOS="0x4" VERFILETYPE="0x2" MODULE_TYPE="WIN32" PE_CHECKSUM="0x40980" LINKER_VERSION="0x0" UPTO_BIN_FILE_VERSION="10.1.0.0" UPTO_BIN_PRODUCT_VERSION="10.1.0.0" LINK_DATE="06/06/2011 18:03:56" UPTO_LINK_DATE="06/06/2011 18:03:56" VER_LANGUAGE="English (United States) [0x409]" />
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<MATCHING_FILE NAME="sqlite.dll" SIZE="249232" CHECKSUM="0xE6745458" BIN_FILE_VERSION="10.1.1.33" BIN_PRODUCT_VERSION="10.1.1.33" PRODUCT_VERSION="10.1.1.33" FILE_DESCRIPTION="sqlite Dynamic Link Library" PRODUCT_NAME="sqlite Dynamic Link Library" FILE_VERSION="10.1.1.33" ORIGINAL_FILENAME="sqlite.dll" INTERNAL_NAME="sqlite" LEGAL_COPYRIGHT="Copyright (C) 2008" VERFILEDATEHI="0x0" VERFILEDATELO="0x0" VERFILEOS="0x4" VERFILETYPE="0x2" MODULE_TYPE="WIN32" PE_CHECKSUM="0x3D620" LINKER_VERSION="0x0" UPTO_BIN_FILE_VERSION="10.1.1.33" UPTO_BIN_PRODUCT_VERSION="10.1.1.33" LINK_DATE="09/05/2011 14:05:23" UPTO_LINK_DATE="09/05/2011 14:05:23" VER_LANGUAGE="English (United States) [0x409]" />
<MATCHING_FILE NAME="ViewerPS.dll" SIZE="17304" CHECKSUM="0x3E1B4AA7" BIN_FILE_VERSION="10.1.1.33" BIN_PRODUCT_VERSION="10.1.1.33" PRODUCT_VERSION="10.1.1.33" FILE_DESCRIPTION="Acrobat Viewer ProxyStub Library" PRODUCT_NAME="Acrobat Viewer ProxyStub Library" FILE_VERSION="10.1.1.33" ORIGINAL_FILENAME="ViewerPS.dll" INTERNAL_NAME="ViewerPS" LEGAL_COPYRIGHT="Copyright 2007-2011 Adobe Systems Incorporated and its licensors. All rights reserved." VERFILEDATEHI="0x0" VERFILEDATELO="0x0" VERFILEOS="0x4" VERFILETYPE="0x2" MODULE_TYPE="WIN32" PE_CHECKSUM="0xEBAE" LINKER_VERSION="0x0" UPTO_BIN_FILE_VERSION="10.1.1.33" UPTO_BIN_PRODUCT_VERSION="10.1.1.33" LINK_DATE="09/05/2011 14:33:57" UPTO_LINK_DATE="09/05/2011 14:33:57" VER_LANGUAGE="English (United States) [0x409]" />
<MATCHING_FILE NAME="AIR\nppdf32.dll" SIZE="183696" CHECKSUM="0xF5CE5ECE" BIN_FILE_VERSION="10.1.1.33" BIN_PRODUCT_VERSION="10.1.1.33" PRODUCT_VERSION="10.1.1.33" FILE_DESCRIPTION="Adobe PDF Plug-In For Firefox and Netscape 10.1.1" COMPANY_NAME="Adobe Systems Inc." PRODUCT_NAME="Adobe Acrobat" FILE_VERSION="10.1.1.33" ORIGINAL_FILENAME="NPPDF32.DLL" LEGAL_COPYRIGHT="Copyright 2000-2011 Adobe Systems Incorporated and its licensors. All rights reserved." VERFILEDATEHI="0x0" VERFILEDATELO="0x0" VERFILEOS="0x10001" VERFILETYPE="0x2" MODULE_TYPE="WIN32" PE_CHECKSUM="0x2E8AE" LINKER_VERSION="0x0" UPTO_BIN_FILE_VERSION="10.1.1.33" UPTO_BIN_PRODUCT_VERSION="10.1.1.33" LINK_DATE="09/05/2011 15:09:12" UPTO_LINK_DATE="09/05/2011 15:09:12" VER_LANGUAGE="English (United States) [0x409]" />
<MATCHING_FILE NAME="Browser\nppdf32.dll" SIZE="183696" CHECKSUM="0xF5CE5ECE" BIN_FILE_VERSION="10.1.1.33" BIN_PRODUCT_VERSION="10.1.1.33" PRODUCT_VERSION="10.1.1.33" FILE_DESCRIPTION="Adobe PDF Plug-In For Firefox and Netscape 10.1.1" COMPANY_NAME="Adobe Systems Inc." PRODUCT_NAME="Adobe Acrobat" FILE_VERSION="10.1.1.33" ORIGINAL_FILENAME="NPPDF32.DLL" LEGAL_COPYRIGHT="Copyright 2000-2011 Adobe Systems Incorporated and its licensors. All rights reserved." VERFILEDATEHI="0x0" VERFILEDATELO="0x0" VERFILEOS="0x10001" VERFILETYPE="0x2" MODULE_TYPE="WIN32" PE_CHECKSUM="0x2E8AE" LINKER_VERSION="0x0" UPTO_BIN_FILE_VERSION="10.1.1.33" UPTO_BIN_PRODUCT_VERSION="10.1.1.33" LINK_DATE="09/05/2011 15:09:12" UPTO_LINK_DATE="09/05/2011 15:09:12" VER_LANGUAGE="English (United States) [0x409]" />
</EXE>
<EXE NAME="AcroRd32.dll" FILTER="GRABMI_FILTER_THISFILEONLY">
<MATCHING_FILE NAME="AcroRd32.dll" SIZE="24824728" CHECKSUM="0xCFFA42DD" BIN_FILE_VERSION="10.1.1.33" BIN_PRODUCT_VERSION="10.1.1.33" PRODUCT_VERSION="10.1.1.33" FILE_DESCRIPTION="Adobe Reader " COMPANY_NAME="Adobe Systems Incorporated" PRODUCT_NAME="Adobe Reader" FILE_VERSION="10.1.1.33" ORIGINAL_FILENAME="AcroRd32.dll" LEGAL_COPYRIGHT="Copyright 1984-2011 Adobe Systems Incorporated and its licensors. All rights reserved." VERFILEDATEHI="0x0" VERFILEDATELO="0x0" VERFILEOS="0x50004" VERFILETYPE="0x2" MODULE_TYPE="WIN32" PE_CHECKSUM="0x17B6BF8" LINKER_VERSION="0x0" UPTO_BIN_FILE_VERSION="10.1.1.33" UPTO_BIN_PRODUCT_VERSION="10.1.1.33" LINK_DATE="09/05/2011 16:32:11" UPTO_LINK_DATE="09/05/2011 16:32:11" VER_LANGUAGE="English (United States) [0x409]" />
</EXE>
<EXE NAME="kernel32.dll" FILTER="GRABMI_FILTER_THISFILEONLY">
<MATCHING_FILE NAME="kernel32.dll" SIZE="989696" CHECKSUM="0x2D998938" BIN_FILE_VERSION="5.1.2600.5781" BIN_PRODUCT_VERSION="5.1.2600.5781" PRODUCT_VERSION="5.1.2600.5781" FILE_DESCRIPTION="Windows NT BASE API Client DLL" COMPANY_NAME="Microsoft Corporation" PRODUCT_NAME="Microsoft® Windows® Operating System" FILE_VERSION="5.1.2600.5781 (xpsp_sp3_gdr.090321-1317)" ORIGINAL_FILENAME="kernel32" INTERNAL_NAME="kernel32" LEGAL_COPYRIGHT="© Microsoft Corporation. All rights reserved." VERFILEDATEHI="0x0" VERFILEDATELO="0x0" VERFILEOS="0x40004" VERFILETYPE="0x2" MODULE_TYPE="WIN32" PE_CHECKSUM="0xFE572" LINKER_VERSION="0x50001" UPTO_BIN_FILE_VERSION="5.1.2600.5781" UPTO_BIN_PRODUCT_VERSION="5.1.2600.5781" LINK_DATE="03/21/2009 14:06:58" UPTO_LINK_DATE="03/21/2009 14:06:58" VER_LANGUAGE="English (United States) [0x409]" />
</EXE>
</DATABASE>Hi,
Could you let me know:
1. If Reader crashes if you simply launch the application without opening any PDF.
2. If the issue happens with every PDF that you open or only a specific few.
3. If you have tried repairing the application via Add/Remove Programs in the Control Panel. If not, can you please do the same.
Thanks
Ankit -
Adobe Reader 9.3 crashes when submitting email form
Hello,
Adobe Reader 9.3 (running on a Windows 2008 R2 Terminal Server) crashes every time it tries to submit an email. I believe it's crashing when trying to communicate with Outlook (olmapi32.dll?)--exactly after choosing "Desktop Email Application" and hitting "OK" . At times, it is successful at sending the data to outlook, but reader still crashes. Most of the time though, it just crashes.
It doesn't crash when choosing "internet email", when I chose this it successfully saves the file... we want to make sure that this functionality is working properly.
Actual error: "Adobe Reader 9.3 has stopped working"
Problem signature:
Problem Event Name: BEX
Application Name: AcroRd32.exe
Application Version: 9.3.2.163
Application Timestamp: 4bb82a58
Fault Module Name: olmapi32.dll
Fault Module Version: 12.0.6514.5000
Fault Module Timestamp: 4a89d653
Exception Offset: 00001f1e
Exception Code: c0000005
Exception Data: 00000008
OS Version: 6.1.7600.2.0.0.16.7
Locale ID: 1033
Additional Information 1: 0a9e
Additional Information 2: 0a9e372d3b4ad19135b953a78882e789
Additional Information 3: 0a9e
Additional Information 4: 0a9e372d3b4ad19135b953a78882e789This our failure when it craches....:
Problem signature:
Problem Event Name: BEX
Application Name: AcroRd32.exe
Application Version: 9.3.2.163
Application Timestamp: 4bb82a58
Fault Module Name: dhcpcsvc.DLL
Fault Module Version: 6.1.7600.16385
Fault Module Timestamp: 4a5bd9b5
Exception Offset: 0000129b
Exception Code: c0000005
Exception Data: 00000008
OS Version: 6.1.7600.2.0.0.16.7
Locale ID: 1030
Additional Information 1: 0a9e
Additional Information 2: 0a9e372d3b4ad19135b953a78882e789
Additional Information 3: 0a9e
Additional Information 4: 0a9e372d3b4ad19135b953a78882e789
Read our privacy statement online:
http://go.microsoft.com/fwlink/?linkid=104288&clcid=0x0409
If the online privacy statement is not available, please read our privacy statement offline:
C:\Windows\system32\en-US\erofflps.txt -
Adobe Reader 9.2 crashing in Leopard
I'm not really sure where to go with this one - if this is just the totally wrong section (or even wrong Discussion Group) please indicate where to go.
Recently with the free Adobe Reader version 9.2 for Mac when I close (not quit) a document I'm reading (pdf file) there is a blank, black page that remains and a spinning ball or the clock goes wild - then eventually the program crashes. Cmd-W will often cause this too.
I removed Adobe Reader and reloaded a new version that I downloaded fresh from the Adobe site. Same problem.
Thanks for any comments here. MacBook intel core duo - May 2006 - 10.5.8 with 2 gb RAM
SteveAdobe forums: http://forums.adobe.com/community/adobereaderforums
-
Adobe Reader 9.1 Crashes when opening 2 pdfs
When I open 1 pdf file with the reader, it is fine and works normally. However as soon as I attempt to open another one, it crashes.
I am using windows vista 32 bitI get the same issue if I double click on one PDF file on my drive and then double click on a second PDF file also on my drive, the second one does not open and eventually I get an error message saying that Adobe reader has encountered a problem and will close.
If I use File=> Open then I can open as many PDF files as I wish with no problems -
My installation of Adobe Reader XI keep crashing on my MacBook Pro
Hello,
I have a MacBook Pro running Lion 10.7.5 & Adobe Reader XI
95% of the time when I run Adobe reader it crashes. Every now and again i works fine.
I've tried this with all external devices disconnected. I've also re-fitted the origina 4GB that came with the machine & of course restarted the machine several times. So far as I can tell have no other issues with thr laptop or any of the applications installed
Has anyone else got this problem or can help me with it?
ThanksThere are a lot of spammers who send fake update notifications to get you to install malware along with Adobe Reader (or instead). Perhaps, just perhaps, you got one of those.
If the notification was in email it was certainly a scam. -
Adobe Reader 9.1 crashes browser when clicking PDF links
Steps to recreate issue:
1. With Adobe Reader 9 loaded on your Windows PC...
2. With ANY browser, go to any url where you can download PDF forms (ex. www.dlis.dla.mil/PDFs/DD2875.pdf OR http://www.irs.gov/app/picklist/list/formsInstructions.html and click on any .pdf form)
Results: The browser (whether IE 6, 7, 8 or Firefox, Netscape, etc) will crash. The support window takes you to a place that informs you it is an Adobe problem.
Expected results: The PDF should be opened and displayed as usual.
Mitigation: It only occurs with Adobe Reader 9. When I uninstalled Adobe Reader 9, and reinstalled 8.1.3 there was no issue.
Can I get a witness?
How about a fix for this?
[I also work at government sites where they have lots of .pdfs accessible online. They cannot open any of them because of this issue with Adobe Reader 9; the browser just crashes and that is the end of that.]You could try some of these: http://forums.adobe.com/thread/391737
However, sometimes replacing \windows\system32\ace.dll with the adobe one in \program files\adobe ...... reader\ace.dll has been said to work. Really ugly fix - hopefully someone at Adobe corrects this issue in the future. -
My Adobe Reader 10.1 has worked well until it was updated to 11.0. Now Adobe crashes 5 seconds after opening?
Three things to try...
Using Windows Explorer navigate to C:\Program Files (x86)\Adobe\Reader 11.0\Reader, then double-click on Eula.exe and accept the license agreement
Can you open Adobe Reader by itself? If so, try disabling Protected Mode [Edit | Preferences | Security (Enhanced)].
It could even be a malware issue; see http://helpx.adobe.com/acrobat/kb/reader-core-dll-error.html -
Since the replacement of Adobe Reader 8 by Reader 9 the Adobe PDF plugin crashes the browser (Firefox 3 and Internet Explorer 7) after loading the PDF an a new TAB. When I disable the plugin in Firefox, Firefox does not crash any more but the PDFs open in Adobe Reader outside the browser.
Windows XP SP3, Adobe Reader German version.
Any ideas ?
RegardsThis is an update to my original message. Our Ahlta msi installer installs the older dll files into system32. When we removed the older dll versions from system32, on the next reboot the Ahlta msi checked for the older dll files- it didn't find them there of course, and prompted with a Ahlta reinstallation. So, instead what we're doing is leaving the older dll files in system32 folder for the Ahlta program, and instead have copied the newer adobe 5 dll files mentioned above to the C:\Program Files\Internet Explorer folder. If the registry value (SafeDllSearchMode) is set to 1, then programs will search their current folder before looking into system32.
HKLM\System\CurrentControlSet\Control\Session Manager\SafeDllSearchMode
If the above is set to 0, you can change it to one with reg.exe, or instead just create a .local file. For example an empty local file:
C:\Program Files\Internet Explorer\iexplore.exe.local
If C:\Program Files\Internet Explorer\iexplore.exe finds the .local file, it will check its own directory before checking system32, regardless of the SafeDllSearchMode value.
http://msdn.microsoft.com/en-us/library/ms682586(VS.85).aspx
Example:
xcopy C:\Program Files\Adobe\Reader 9.0\Reader\ACE.dll C:\Program Files\Internet Explorer\
xcopy C:\Program Files\Adobe\Reader 9.0\Reader\ACE.dll C:\Program Files\Mozilla Firefox\
Do that with each dll, also I made a blank .local file for for iexplore.exe and filefox.exe then copy them over:
xcopy iexplore.exe.local C:\Program Files\Internet Explorer\
xcopy firefox.exe.local C:\Program Files\Mozilla Firefox\
good luck. -
Adobe Reader Add-in Crashing IE 9 CRM Dynamics 2013
All,
So basically we are upgrading to CRM 2013 for Microsoft Dynamics. Some users who have IE 9, company default, when they try to get to the CRM dynamics server in IE 9, it crashes. Microsoft determined that the Adobe Reader Add - In was causing it to crash. If one either resets the browser back to default, or disable the Adobe Reader addin, it works.
Any suggestions things to look at? Fix?
Thanks
GordonAre you running the 64-bit edition of Internet Explorer? The add-on is 32-bit and can only run on 32-bit editors.
-
Adobe Reader 7.1 crashes on Mac when selecting "Read Out Loud"
I installed a Cepstral voice (5.1) on my Mac OSX 10.3.9 as the default voice to use with Adobe Reader 7.1. Now, when I select "Read Out Loud" from the View menu to activate the text-to-speech, Adobe Reader crashes. How can I fix this? Thanks!
Remove the voice.
Mike
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