Adobe Reader 11 w/Windows 7 not responding

Why does Adobe Reader 11 fail to respond sometimes?  Re-installing allows it to function several times then we get a "not responding" message.  A plank screen is displayed and the number of pages but NO text!  Using repair produces the same results.  Upon 1st use of the repaired/reinstalled reader 11 we also get the adobe message "Cannot find or create the font "Times New Roman".  Some characters may ot display or print correctly".  The text is mostly displayed at this point.  The second attempt to display the same PDF or another displays completely w/out any error message at all.  At some point during the testing process Adobe Reader 11 stops working!  Restarts don't help.  Shutdowns don't help.  Seems only a re-install or repair allows us to correctly view our PDF document a number of times before we have to repeat the process.  Is help available?

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