Adobe Reader 8.1.2 Quits On Admin Account OK on Guest Account
I have a new Aluminum Imac that when opening Adobe reader 8.1.2 on the admin account quits unexpectently. When I log into the guest account it opens no problem. Where do I go from here to troubleshoot this?
Just so other people that might have this problem will know I got it fixed. I found that Adobe worked in the guest account. I made another Admin account and tried it there and it quit on that account also. With a suggestion by someone on the Adobe forums that it was a permission issue I tried fixing permissions with the OSX install disk because I had already repaired permissions several times while booted normally. There was only one permission fixed called private/var/log. After that I tried it again and again it quit. So then I clicked on the Adobe icon and went to get info. At the bottom of that window is permissions for different users. I changed them all to Read from Read/Write. I then trashed everything Adobe I could find in the user accounts and the Macintosh HD folder other than the Adobe icon. I then rebooted and it then worked. I do not know if everything was necessary but it did the job.
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Adobe Reader 8.1.2 Quits on Admin Account OK on Guest Account Leopard
I have a new Aluminum Imac that when opening Adobe reader 8.1.2 on the admin account it quits unexpectedly. When I log into the guest account it opens no problem. I have tried removing some adobe.plist files and at least got to an opening screen before it quit. Where do I go from here to troubleshoot this?
I got it. What I did is click on the Reader icon and did get info on both admin user accounts. At the bottom is permission the read write for different users. I put them all at read figuring with Adobe Reader I can't change anything anyway. I then went to Macintosh HD library/preferences and trashed anything adobe the same for both admin user libraries and anything else I could find. I then rebooted and it now works. Not sure if everything I did is necessary but the important thing is it works.
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trying to open a file in the browser and Adobe reader/acrobat says to quit and try again (1:9)
Do this over and over and even reinstalled several times to no avail. Mac running the latest Mt. Lion
HELPclick file > place formats to import graphic files.
http://helpx.adobe.com/indesign/kb/supported-file-formats-indesign-cs5.html -
Adobe Reader 9.3.2 Quits - Opening Show Stamps Palette
Dear All,
We have updated all our adobe reader 9.3.2 in our domain systems. When opening Tools-> Comment & Markup->Stamps->Show Stamps Palette, the Adobe Reader quits automatically. Some time it works and some time it is not working.
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Adobe reader for MAC is locked up. It thinks it is trying to print but nothing is happening. There is no force quit option as with other MAC programs. I cannot restart the computer because Adobe won't quit. I tried moving it to trash and it won't. I tried installing again but installation wants me to quit the currently installed program. I have tried to turn off the computer, but adobe is still locked when I turn it back on. Any ideas how to get around this problem?
Try a DVD Movie, YouTube Video, an Application or Game with sound?
Go to System Preferences > Sound Effects and try selecting some different "alert sounds?
If it is only while using iTunes, check your iTunes volume slider?
If it is system wide, run the Extended Apple Hardware Test to see if it finds a problem with your sound card?
Intel-based Macs: Using Apple Hardware Test
Dennis -
Adobe CC Apps wont launch on my Admin account but will on a guest account on my Macbook Pro
Hi,
My company owns an Adobe CC lisence. I've downloaded Prem Pro, AE, Photoshop and Bridge on to my brand new retine Macbook Pro running Mavericks, and none of the apps will launch properly on my main administrator account.
Prem Pro just crashes at the splash screen, Photoshop loads to a new project screen then crashes, AE says its can't load because of an error, each them a different reason.
However, I can get them to work when switching user accounts to a guest account. Both the Macbook and Adobe CC subscriptions are new, so I can't understand why it's working on one account and not another?
It's useless to me that it doesn't work on my admin account, as the laptop is both my work and personal computer, so everything is on the main admin account, a guest account is literally just for a guest to login.
Any help?
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PhilPhil please see Troubleshoot unexpected behavior | User account-specific | Adobe software | Mac OS - http://helpx.adobe.com/x-productkb/global/troubleshoot-unexpected-behavior-user-account.ht ml for information on how to resolve the errors you are receiving under your current User account.
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Adobe 9 opens PDF online only in admin account
Okay, this is very strange and I've tried the last two days to figure this out:) Probably something very easy that I overlooked. This is what happens...
It is not ALL PDF docs that don't display. Most do. But there's a military web site to view fitness reports that only downloads and displays PDF docs in admin mode. When I click on the PDF document in user account it opens a new page and appears to be downloading the PDF to be displayed. But then, the browser only displays a blank white page and says "Done" in the bottom status bar of the browser. Now when I'm in admin account... It opens up no questions asked.
This is what I have done so far. I have tried unchecking the "Display PDF in browser", uninstalled 9.0 and reinstalled, uninstalled acrobat(have not reinstalled), uninstalled 9.0 and installed 8.1.3, deleted the 2 registry folders that adobe recommends and repaired it...
I believe that's all I've done so far. Is there an access problem? Maybe plugins? But I'm almost positive user account has the adobe plugin because it can open other PDF docs from the web with no problem...
I'd appreciate any advice. I havn't read many problems like this one out there. Someone posted this very problem on experts exchange but no one answered. Said he fixed it by rolling back to 8.0 and that didn't work for me:(I've been having the same problem with pdfs I create from either InDesign CS4 or Word docs through Word 2007 (both 97-2003 and 2007 docs), which are then accessed through links on our webpages. The IE browser window comes up blank displaying Done accompanied by a blank error dialogue box with a question mark and an OK button.
We're still diagnosing the why and hows, and whether outsiders accessing these links have the same problem, but I've found if you click the OK and refresh the browser a couple of times, and give it some time to load, the pdf shows eventually. Once it's cached it shows every time (at least for me).
Firefox doesn't seem to have the same problems so using that will help most people.
I'll write again when and if I have further info on this. -
Reader X will not open (non-admin account)
I installed Adobe Reader X on an admin account for the computer. On the non-administrator accounts, Adobe Reader X will not open. There are no error messages or anything - it just will not open in non-admin accounts. Is there a setting I've overlooked to allow other users to access it?
How do you open the Reader on the non-admin account - directly (from the Start menu or desktop shortcut), or by double-clicking a PDF file?
After you do that, can you check with the Task Manager's Processes tab if AcroRd32.exe is running? -
Mail Unexpectedly Quits on admin account but not others
This is a Mail quit with a twist...
I have already done the following:
repaired permissions
deleted plist files
installed the updates for the OS and for mail.
checked for plugins and don't have any
deleted cache files
tried another copy of mail.app from my laptop
repaired permissions again
checked hardware
checked disc
installed the update again
There are no to-do's.
I removed any fonts with warnings.
Seems no matter what I do, mail will crash a few seconds after it is opened when in the main admin account on this iMac. Other mail programs work (like Thunderbird). Internet works fine too. When in another user account, I can open and view mail and it works fine.
Crash log says the following:
Process: Mail [3051]
Path: /Applications/Mail.app/Contents/MacOS/Mail
Identifier: com.apple.mail
Version: 3.5 (930.3)
Build Info: Mail-9300300~1
Code Type: X86 (Native)
Parent Process: launchd [92]
Date/Time: 2009-01-12 18:42:06.223 -0500
OS Version: Mac OS X 10.5.6 (9G55)
Report Version: 6
Exception Type: EXCBADACCESS (SIGSEGV)
Exception Codes: KERNINVALIDADDRESS at 0x00000000cf5f8b80
Crashed Thread: 7
Application Specific Information:
-[MailApp doBackgroundFetch:]
-[RSSLibraryStore addEntries:fromFeed:]
-[POPAccount fetchSynchronouslyIsAuto:]
-[MailAddressManager loadAddressBookSynchronously]
Thread 0:
0 com.apple.CoreFoundation 0x900744d6 __CFAllocatorSystemDeallocate + 6
1 com.apple.CoreFoundation 0x901287f0 _parseComponents + 1632
2 com.apple.CoreFoundation 0x9012d10e _retainedComponentString + 782
3 com.apple.CoreFoundation 0x9012e1c6 CFURLCopyScheme + 214
4 com.apple.CoreFoundation 0x90132500 CFURLCreateDataAndPropertiesFromResource + 32
5 com.apple.CoreFoundation 0x9008e127 _CFBundleCopyInfoDictionaryInDirectoryWithVersion + 1271
6 com.apple.CoreFoundation 0x9007e325 CFBundleGetInfoDictionary + 85
7 com.apple.CoreFoundation 0x9008279d _CFBundleCreate + 637
8 com.apple.Foundation 0x91ed4586 -[NSBundle _cfBundle] + 134
9 com.apple.Foundation 0x91ed863a -[NSBundle pathForResource:ofType:] + 42
10 ...apple.AddressBook.framework 0x9295bc1a -[ABAddressBook localizedDefaults] + 178
11 ...apple.AddressBook.framework 0x9295b18e -[ABAddressBook nts_InitDefaultContactManager] + 64
12 ...apple.AddressBook.framework 0x9295b093 +[ABAddressBook nts_SharedAddressBook] + 77
13 ...apple.AddressBook.framework 0x9295afd9 +[ABAddressBook nts_CreateSharedAddressBook] + 65
14 ...apple.AddressBook.framework 0x9295ae34 +[ABAddressBook sharedAddressBook] + 123
15 ...apple.AddressBook.framework 0x92964faa -[ABSearchElementMatch initWithProperty:label:key:value:searchPeople:searchSubscribed:comparison:] + 319
16 ...apple.AddressBook.framework 0x92964e63 -[ABSearchElementMatch initWithProperty:label:key:value:searchPeople:comparison:] + 85
17 ...apple.AddressBook.framework 0x92964a58 +[ABPerson searchElementForProperty:label:key:value:comparison:] + 124
18 com.apple.mail 0x00037dcc 0x1000 + 224716
19 com.apple.mail 0x0003679f 0x1000 + 219039
20 com.apple.Foundation 0x91f0522e __NSFireDelayedPerform + 382
21 com.apple.CoreFoundation 0x900dcb25 CFRunLoopRunSpecific + 4469
22 com.apple.CoreFoundation 0x900dccd8 CFRunLoopRunInMode + 88
23 com.apple.HIToolbox 0x901da2c0 RunCurrentEventLoopInMode + 283
24 com.apple.HIToolbox 0x901da0d9 ReceiveNextEventCommon + 374
25 com.apple.HIToolbox 0x901d9f4d BlockUntilNextEventMatchingListInMode + 106
26 com.apple.AppKit 0x93004d7d _DPSNextEvent + 657
27 com.apple.AppKit 0x93004630 -[NSApplication nextEventMatchingMask:untilDate:inMode:dequeue:] + 128
28 com.apple.AppKit 0x92ffd66b -[NSApplication run] + 795
29 com.apple.AppKit 0x92fca8a4 NSApplicationMain + 574
30 com.apple.mail 0x000fb6f2 0x1000 + 1025778
Thread 1:
0 libSystem.B.dylib 0x927541c6 machmsgtrap + 10
1 libSystem.B.dylib 0x9275b9bc mach_msg + 72
2 com.apple.CoreFoundation 0x900dc0ae CFRunLoopRunSpecific + 1790
3 com.apple.CoreFoundation 0x900dccd8 CFRunLoopRunInMode + 88
4 com.apple.Foundation 0x91f04d75 -[NSRunLoop(NSRunLoop) runMode:beforeDate:] + 213
5 com.apple.Foundation 0x91f10e94 -[NSRunLoop(NSRunLoop) run] + 84
6 com.apple.MessageFramework 0x003d6f65 -[RSSInterchange _runManager] + 2140
7 com.apple.Foundation 0x91ed07ed -[NSThread main] + 45
8 com.apple.Foundation 0x91ed0394 _NSThread__main_ + 308
9 libSystem.B.dylib 0x92785095 pthreadstart + 321
10 libSystem.B.dylib 0x92784f52 thread_start + 34
Thread 2:
0 libSystem.B.dylib 0x9275b3ae _semwaitsignal + 10
1 libSystem.B.dylib 0x92785d0d pthreadcondwait$UNIX2003 + 73
2 com.apple.QuartzCore 0x96ea2ab9 fefragmentthread + 54
3 libSystem.B.dylib 0x92785095 pthreadstart + 321
4 libSystem.B.dylib 0x92784f52 thread_start + 34
Thread 3:
0 libSystem.B.dylib 0x9275420e semaphorewait_signaltrap + 10
1 libSystem.B.dylib 0x9275bce5 pthreadmutexlock + 569
2 ...apple.AddressBook.framework 0x9295adf1 +[ABAddressBook sharedAddressBook] + 56
3 com.apple.MessageFramework 0x003114d3 -[MailAddressManager loadAddressBookSynchronously] + 37
4 com.apple.CoreFoundation 0x9015ba3d _invoking__ + 29
5 com.apple.CoreFoundation 0x9015b428 -[NSInvocation invoke] + 136
6 com.apple.MessageFramework 0x003d940c -[MonitoredInvocation invoke] + 409
7 com.apple.MessageFramework 0x003d8fee -[InvocationQueue _drainQueue] + 772
8 com.apple.Foundation 0x91ed07ed -[NSThread main] + 45
9 com.apple.Foundation 0x91ed0394 _NSThread__main_ + 308
10 libSystem.B.dylib 0x92785095 pthreadstart + 321
11 libSystem.B.dylib 0x92784f52 thread_start + 34
Thread 4:
0 libSystem.B.dylib 0x9275b3ae _semwaitsignal + 10
1 libSystem.B.dylib 0x92785d0d pthreadcondwait$UNIX2003 + 73
2 com.apple.Foundation 0x91f182d2 -[NSCondition wait] + 210
3 com.apple.Foundation 0x91ed0c6a -[NSObject(NSThreadPerformAdditions) performSelector:onThread:withObject:waitUntilDone:modes:] + 938
4 com.apple.Foundation 0x91f24288 -[NSObject(NSThreadPerformAdditions) performSelectorOnMainThread:withObject:waitUntilDone:] + 184
5 com.apple.MessageFramework 0x00311688 -[NSObject(MainThreadMessaging) performSelectorInMainThread:] + 57
6 com.apple.CoreFoundation 0x9015ba3d _invoking__ + 29
7 com.apple.CoreFoundation 0x9015b428 -[NSInvocation invoke] + 136
8 com.apple.MessageFramework 0x003da2ce +[WorkerThread _execute:] + 144
9 com.apple.Foundation 0x91ed07ed -[NSThread main] + 45
10 com.apple.Foundation 0x91ed0394 _NSThread__main_ + 308
11 libSystem.B.dylib 0x92785095 pthreadstart + 321
12 libSystem.B.dylib 0x92784f52 thread_start + 34
Thread 5:
0 libSystem.B.dylib 0x9275f792 close$UNIX2003 + 10
1 com.apple.security 0x92de8bad Security::AtomicBufferedFile::close() + 25
2 com.apple.security 0x92de244a Security::DbVersion::DbVersion(Security::AppleDatabase const&, Security::RefPointer<Security::AtomicBufferedFile> const&) + 150
3 com.apple.security 0x92de4475 Security::DbModifier::getDbVersion(bool) + 429
4 com.apple.security 0x92de55c2 Security::DbModifier::openDatabase() + 40
5 com.apple.security 0x92df7f0a Security::Database::_dbOpen(Security::DatabaseSession&, unsigned int, Security::AccessCredentials const*, void const*) + 206
6 com.apple.security 0x92df7736 Security::DatabaseManager::dbOpen(Security::DatabaseSession&, Security::DbName const&, unsigned int, Security::AccessCredentials const*, void const*) + 64
7 com.apple.security 0x92df9320 Security::DatabaseSession::DbOpen(char const*, cssmnetaddress const*, unsigned int, Security::AccessCredentials const*, void const*, long&) + 96
8 com.apple.security 0x92d8ea95 Security::MDSSession::DbFilesInfo::objDbHand() + 133
9 com.apple.security 0x92d8fbc9 Security::MDSSession::DbFilesInfo::removeOutdatedPlugins() + 281
10 com.apple.security 0x92d903d7 Security::MDSSession::updateDataBases() + 1241
11 com.apple.security 0x92d905e4 Security::MDSSession::DbOpen(char const*, cssmnetaddress const*, unsigned int, Security::AccessCredentials const*, void const*, long&) + 108
12 com.apple.security 0x92d8a464 mds_DbOpen(long, char const*, cssmnetaddress const*, unsigned int, cssmaccesscredentials const*, void const*, long*) + 144
13 com.apple.security 0x92e0c472 Security::MDSClient::Directory::cdsa() const + 128
14 com.apple.security 0x92e0c556 Security::MDSClient::Directory::dlGetFirst(cssm_query const&, cssmdb_record_attributedata&, cssm_data*, cssmdb_uniquerecord*&) + 22
15 com.apple.security 0x92e0d789 Security::CssmClient::Table<Security::MDSClient::Common>::startQuery(Security:: CssmQuery const&, bool) + 183
16 com.apple.security 0x92e0d897 Security::CssmClient::Table<Security::MDSClient::Common>::find(Security::CssmCl ient::Query const&) + 111
17 com.apple.security 0x92d2dfe4 Security::KeychainCore::DynamicDLDBList::_load() + 264
18 com.apple.security 0x92d2e6f6 Security::KeychainCore::DynamicDLDBList::searchList() + 86
19 com.apple.security 0x92d619fd Security::KeychainCore::StorageManager::getSearchList(std::vector<Security::Key chainCore::Keychain, std::allocator<Security::KeychainCore::Keychain> >&) + 129
20 com.apple.security 0x92d61d03 Security::KeychainCore::StorageManager::optionalSearchList(void const*, std::vector<Security::KeychainCore::Keychain, std::allocator<Security::KeychainCore::Keychain> >&) + 33
21 com.apple.security 0x92d501af SecKeychainFindInternetPassword + 161
22 com.apple.MessageFramework 0x0031a7cc +[MessageKeychainManager _passwordForHost:username:port:protocol:itemRef:] + 215
23 com.apple.MessageFramework 0x0031a541 +[MessageKeychainManager passwordForHost:username:port:protocol:] + 139
24 com.apple.MessageFramework 0x0031a435 -[Account passwordFromKeychain] + 166
25 com.apple.MessageFramework 0x0031a23d -[Account passwordFromStoredUserInfo] + 74
26 com.apple.MessageFramework 0x00319e89 -[Account password] + 93
27 com.apple.MessageFramework 0x003a4b6e -[Account _connectAndAuthenticate:] + 63
28 com.apple.MessageFramework 0x00429e7b -[Account authenticatedConnection] + 108
29 com.apple.MessageFramework 0x0040c7ea -[POP3FetchStore fetchSynchronously] + 661
30 com.apple.MessageFramework 0x0043f6e6 -[POPAccount fetchSynchronously] + 337
31 com.apple.CoreFoundation 0x9015ba3d _invoking__ + 29
32 com.apple.CoreFoundation 0x9015b428 -[NSInvocation invoke] + 136
33 com.apple.MessageFramework 0x003d940c -[MonitoredInvocation invoke] + 409
34 com.apple.MessageFramework 0x003d8fee -[InvocationQueue _drainQueue] + 772
35 com.apple.Foundation 0x91ed07ed -[NSThread main] + 45
36 com.apple.Foundation 0x91ed0394 _NSThread__main_ + 308
37 libSystem.B.dylib 0x92785095 pthreadstart + 321
38 libSystem.B.dylib 0x92784f52 thread_start + 34
Thread 6:
0 libSystem.B.dylib 0x92754226 semaphoretimedwait_signaltrap + 10
1 libSystem.B.dylib 0x927861ef pthread_condwait + 1244
2 libSystem.B.dylib 0x92787a73 pthreadcond_timedwait_relativenp + 47
3 com.apple.Foundation 0x91f1675c -[NSCondition waitUntilDate:] + 236
4 com.apple.Foundation 0x91f16570 -[NSConditionLock lockWhenCondition:beforeDate:] + 144
5 com.apple.MessageFramework 0x003d8e27 -[InvocationQueue _drainQueue] + 317
6 com.apple.Foundation 0x91ed07ed -[NSThread main] + 45
7 com.apple.Foundation 0x91ed0394 _NSThread__main_ + 308
8 libSystem.B.dylib 0x92785095 pthreadstart + 321
9 libSystem.B.dylib 0x92784f52 thread_start + 34
Thread 7 Crashed:
0 ...ple.CoreServices.CarbonCore 0x95e210fb GetVariableUnitClientBytesLength(VariableUnit const*) + 1
1 com.apple.LaunchServices 0x94f9e646 CSStringCopyCFString + 94
2 com.apple.LaunchServices 0x94fbc2f1 CSStringBindingCopyCFStrings + 139
3 com.apple.LaunchServices 0x94fbc059 _LSCopySchemesAndHandlerURLs + 149
4 com.apple.MessageFramework 0x00337a31 +[URLifier _urlMatchesForString:startIndex:matches:] + 2784
5 com.apple.MessageFramework 0x00336aad +[URLifier urlMatchesForString:] + 363
6 com.apple.MessageFramework 0x003a056f -[FormatFlowedWriter _outputQuotedParagraph] + 335
7 com.apple.MessageFramework 0x003a03a6 -[FormatFlowedWriter outputString] + 746
8 com.apple.MessageFramework 0x0039fffc -[NSAttributedString(FormatFlowedSupport) getFormatFlowedString:insertedTrailingSpaces:encoding:] + 88
9 com.apple.MessageFramework 0x0039fe17 _createFormatFlowedPart + 181
10 com.apple.MessageFramework 0x00388867 -[MessageWriter createMessageWithHtmlString:plainTextAlternative:otherHtmlStringsAndAttachments :headers:] + 1963
11 com.apple.MessageFramework 0x0049f30f +[RSSLibraryStore _messageForEntry:feed:store:isUpdated:] + 4181
12 com.apple.MessageFramework 0x0049df21 -[RSSLibraryStore addEntries:fromFeed:] + 669
13 com.apple.CoreFoundation 0x9015ba3d _invoking__ + 29
14 com.apple.CoreFoundation 0x9015b428 -[NSInvocation invoke] + 136
15 com.apple.MessageFramework 0x003d940c -[MonitoredInvocation invoke] + 409
16 com.apple.MessageFramework 0x003d8fee -[InvocationQueue _drainQueue] + 772
17 com.apple.Foundation 0x91ed07ed -[NSThread main] + 45
18 com.apple.Foundation 0x91ed0394 _NSThread__main_ + 308
19 libSystem.B.dylib 0x92785095 pthreadstart + 321
20 libSystem.B.dylib 0x92784f52 thread_start + 34
Thread 7 crashed with X86 Thread State (32-bit):
eax: 0xcf5f8b80 ebx: 0x95e220d1 ecx: 0x00000000 edx: 0x0088c418
edi: 0x84fbbbbb esi: 0x13a39000 ebp: 0xb03b5358 esp: 0xb03b5318
ss: 0x0000001f efl: 0x00010282 eip: 0x95e210fb cs: 0x00000017
ds: 0x0000001f es: 0x0000001f fs: 0x0000001f gs: 0x00000037
cr2: 0xcf5f8b80
Binary Images:
0x1000 - 0x271ff3 com.apple.mail 3.5 (930.3) <918d5fc75d11e2bad29cc7192e8459d2> /Applications/Mail.app/Contents/MacOS/Mail
0x2e0000 - 0x537ffb com.apple.MessageFramework 3.5 (930.3) <548c39b875ebdc054eed49e9dd5238f3> /System/Library/Frameworks/Message.framework/Versions/B/Message
0x68d000 - 0x68ffff com.apple.ExceptionHandling 1.5 (10) /System/Library/Frameworks/ExceptionHandling.framework/Versions/A/ExceptionHand ling
0x696000 - 0x6bafe7 com.apple.speech.LatentSemanticMappingFramework 2.6.4 (2.6.4) <1591e65449707141112554274c637e5a> /System/Library/Frameworks/LatentSemanticMapping.framework/Versions/A/LatentSem anticMapping
0x1396c000 - 0x13971ff3 libCGXCoreImage.A.dylib ??? (???) <375e0cdb64b043378dbf637992bbfeb0> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ CoreGraphics.framework/Versions/A/Resources/libCGXCoreImage.A.dylib
0x13af9000 - 0x13ccbfe7 com.apple.RawCamera.bundle 2.0.10 (2.0.10) <fea6d22f985aec2f376d937291b54ecc> /System/Library/CoreServices/RawCamera.bundle/Contents/MacOS/RawCamera
0x8fe00000 - 0x8fe2db43 dyld 97.1 (???) <100d362e03410f181a34e04e94189ae5> /usr/lib/dyld
0x90003000 - 0x90021ff3 com.apple.DirectoryService.Framework 3.5.5 (3.5.5) <f8931f64103c8a86b82e9714352f4323> /System/Library/Frameworks/DirectoryService.framework/Versions/A/DirectoryServi ce
0x90022000 - 0x90051fe3 com.apple.AE 402.2 (402.2) <e01596187e91af5d48653920017b8c8e> /System/Library/Frameworks/CoreServices.framework/Versions/A/Frameworks/AE.fram ework/Versions/A/AE
0x90052000 - 0x90068fe7 com.apple.CoreVideo 1.5.0 (1.5.0) <7e010557527a0e6d49147c297d16850a> /System/Library/Frameworks/CoreVideo.framework/Versions/A/CoreVideo
0x90069000 - 0x9019cfff com.apple.CoreFoundation 6.5.5 (476.17) <4a70c8dbb582118e31412c53dc1f407f> /System/Library/Frameworks/CoreFoundation.framework/Versions/A/CoreFoundation
0x9019d000 - 0x901a9ff9 com.apple.helpdata 1.0.1 (14.2) /System/Library/PrivateFrameworks/HelpData.framework/Versions/A/HelpData
0x901aa000 - 0x904b2fff com.apple.HIToolbox 1.5.4 (???) <3747086ba21ee419708a5cab946c8ba6> /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/HIToolbox.fra mework/Versions/A/HIToolbox
0x904b3000 - 0x904bffff libbz2.1.0.dylib ??? (???) <9ea4fe135c9e52bd0590eec12c738e82> /usr/lib/libbz2.1.0.dylib
0x904c0000 - 0x9058bfff com.apple.ColorSync 4.5.1 (4.5.1) /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ ColorSync.framework/Versions/A/ColorSync
0x9058c000 - 0x9058cffc com.apple.audio.units.AudioUnit 1.5 (1.5) /System/Library/Frameworks/AudioUnit.framework/Versions/A/AudioUnit
0x9058d000 - 0x905a5fff com.apple.openscripting 1.2.8 (???) <572c7452d7e740e8948a5ad07a99602b> /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/OpenScripting .framework/Versions/A/OpenScripting
0x905a6000 - 0x905abffc com.apple.KerberosHelper 1.1 (1.0) <d789cb3b793a05879bde688c19f60afe> /System/Library/PrivateFrameworks/KerberosHelper.framework/Versions/A/KerberosH elper
0x905ac000 - 0x905d6fff com.apple.CoreMediaPrivate 1.4 (1.4) <59630ee9096ecf2ca1e518da2f46c68d> /System/Library/PrivateFrameworks/CoreMediaPrivate.framework/Versions/A/CoreMed iaPrivate
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0x96785000 - 0x967f2ffb com.apple.WhitePagesFramework 1.2 (122.0) /System/Library/PrivateFrameworks/WhitePages.framework/Versions/A/WhitePages
0x967f3000 - 0x967f5fff com.apple.securityhi 3.0 (30817) <2b2854123fed609d1820d2779e2e0963> /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/SecurityHI.fr amework/Versions/A/SecurityHI
0x967f6000 - 0x96880fef com.apple.DesktopServices 1.4.7 (1.4.7) <7898a0f2a46fc7d8887b041bc23e3811> /System/Library/PrivateFrameworks/DesktopServicesPriv.framework/Versions/A/Desk topServicesPriv
0x96881000 - 0x96962fff com.apple.syncservices 3.1 (389.12) <e0c2241379300f52b12b479e53797016> /System/Library/Frameworks/SyncServices.framework/Versions/A/SyncServices
0x96963000 - 0x9699dfe7 com.apple.coreui 1.2 (62) /System/Library/PrivateFrameworks/CoreUI.framework/Versions/A/CoreUI
0x9699e000 - 0x969efff7 com.apple.HIServices 1.7.0 (???) <01b690d1f376e400ac873105533e39eb> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ HIServices.framework/Versions/A/HIServices
0x96ac4000 - 0x96adafff com.apple.DictionaryServices 1.0.0 (1.0.0) <ad0aa0252e3323d182e17f50defe56fc> /System/Library/Frameworks/CoreServices.framework/Versions/A/Frameworks/Diction aryServices.framework/Versions/A/DictionaryServices
0x96adb000 - 0x96b55ff8 com.apple.print.framework.PrintCore 5.5.3 (245.3) <222dade7b33b99708b8c09d1303f93fc> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ PrintCore.framework/Versions/A/PrintCore
0x96b56000 - 0x96b81fe7 libauto.dylib ??? (???) <42d8422dc23a18071869fdf7b5d8fab5> /usr/lib/libauto.dylib
0x96b82000 - 0x96bb8fef libtidy.A.dylib ??? (???) <468dcda829b0307ea64cb1967605af0c> /usr/lib/libtidy.A.dylib
0x96bb9000 - 0x96bd4ffb libPng.dylib ??? (???) <4780e979d35aa5ec2cea22678836cea5> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ ImageIO.framework/Versions/A/Resources/libPng.dylib
0x96bd5000 - 0x96c31ff7 com.apple.htmlrendering 68 (1.1.3) <fe87a9dede38db00e6c8949942c6bd4f> /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/HTMLRendering .framework/Versions/A/HTMLRendering
0x96c32000 - 0x96ceffff com.apple.WebKit 5525.18.1 (5525.18.1) <1840d06d9111a595a5d71f489da73299> /System/Library/Frameworks/WebKit.framework/Versions/A/WebKit
0x96cf0000 - 0x96d62fff com.apple.iLifeMediaBrowser 1.0.11 (212.1.1) /System/Library/PrivateFrameworks/iLifeMediaBrowser.framework/Versions/A/iLifeM ediaBrowser
0x96d63000 - 0x96d63ffe com.apple.quartzframework 1.5 (1.5) <4b8f505e32e4f2d67967a276401f9aaf> /System/Library/Frameworks/Quartz.framework/Versions/A/Quartz
0x96d64000 - 0x96dadfef com.apple.Metadata 10.5.2 (398.25) <e0572f20350523116f23000676122a8d> /System/Library/Frameworks/CoreServices.framework/Versions/A/Frameworks/Metadat a.framework/Versions/A/Metadata
0x96dae000 - 0x9714bfef com.apple.QuartzCore 1.5.7 (1.5.7) <2fed2dd7565c84a0f0c608d41d4d172c> /System/Library/Frameworks/QuartzCore.framework/Versions/A/QuartzCore
0xfffe8000 - 0xfffebfff libobjc.A.dylib ??? (???) /usr/lib/libobjc.A.dylib
0xffff0000 - 0xffff1780 libSystem.B.dylib ??? (???) /usr/lib/libSystem.B.dylib
It always has a crash log with a crashed thread that says the same basic things
I've got so much stuff in this one user account that I'd really like to avoid having to transfer everything to another user account unless there's an uncomplicated way of doing it. I've already started stuffing my pics and songs into my shared folder for dragging around later.
Any help to fix the problem in my admin account's instance of Mail would be greatly appreciated,
Thanks!
Eric
Message was edited by: Eric SNIt looks to me as though your Launch Services database may be corrupted and need to be reset, which you can do by downloading Onyx for your system and running the Maintenance > Reset section, making sure to check the box to reset the LaunchServices database. You should, of course, quit all running applications while you're doing this.
But I'm puzzled as to why you are running Mail in the Admin account; you should never be running anything in that account unless you're performing a system administration task. You risk security and hosing your entire system by being in there; everything else on your Mac depends on that account working normally. If you need to use Mail, you need to create a separate user account just for you.
Mulder -
Adobe Reader will not run with limited user account.
I am trying to upgrade our Citrix Server Farm, from Reader 8.0 to 9.1, and am running into some issues. First I uninstalled Adobe Reader 8.0 and then installed 9.1 from Adobe's site. Aftter the install completed I was able to run 9.1 without any problems. However today, when some limited users started working, they started getting runtime errors. This only happens with non-administrator user accounts.
the error messages are attached.
After clicking OK, Adobe Reader terminates.
Any insight would be greatly appreciated.I do believe that I solved my own problem... almost.
http://kb2.adobe.com/cps/404/kb404597.html
"The affected user has a redirected Application Data folder and as a result the network path containing the Application Data uses a UNC path that begins with \\. This UNC path causes Acrobat 9.0 or Adobe Reader 9.0 to incorrectly parse the Application Data path and give the error message."
The article tells me to upgrade to Adobe Reader 9.1... WTF!!! 9.1 is when this problem started, 8.0 worked great! I would stay with 8.0 if I could, but some of our programs require 9.1. -
Adobe Premiere Elements gives error for non admin account
Hi
When a New Video project is created within the applciation it gives an error of Premiere Elements has encountered an error [..\..Src\Core\Preferences.cpp-338] (seems to occur during the importquicktime section). Follwed by a Runtime Error "this application has requested the Runtime to terminate it in an unusual way. Please contact the application's support team for more information.
This works fine for local admin account but we work within a school were the the end users are not local admins and also have a redirected app data folder. I've ran Process Monitor and there were several access denied reg keys that have now all been allowed but the issue still remains.
Thanks
Jayk0I think you will have to contact Adobe, not other users in a user to user account
My understanding is that ALL versions of Premiere... Elements and Pro... must use an Admin account to run properly
Adobe contact information - http://helpx.adobe.com/contact.html
Help for Download & Install & Setup & Activation
http://forums.adobe.com/community/download_install_setup
Next link has a "Chat Now" button near the bottom
http://helpx.adobe.com/x-productkb/policy-pricing/activation-deactivation-products.html -
"Unexpectedly quits" on ADMIN account, works on other USER account!
Installed CS3 on Mac OS 10.4.11 (tiger). "Unexpectedly quits" on administrator account after bouncing in dock, but all CS3 programs work on my other user account.
After uninstalling CS3, emptying the cache, and confirming there was no CS3, or previous versions on my hard drive, I still can't get it to work. However I was able to get the other user account to run the programs after I installed it a second time. Also, installed all updates on computer and updates to CS3.
Any ideas?
Thank you!It could be a preference file problem (try to download Preferential
Treatments) to look for a corrupt preference file or it could be a font
on the local user account.
Mike -
Adobe reader quits unexpectedly on yosemite ,even after reinstallation
I am using a 13 inch Mac book pro running yosemite.
Adobe reader 11.0.10 quits unexpectedly.
Tried deleting and reinstalling, no use.
Any way out.
Hoping for a reply.
Dr.Anand[Moved to the Adobe Reader (desktop) forum]
-
Problems installing Adobe Air & Adobe Reader X
Have downloaded and tried to install both apps to no avail, i keep getting error messages on both installs.
I have tried installing the windows install cleanup tool and cant find any adobe programs listed....
Adobe Reader X tries to install in ADMIN mode then near end i get the following message: Error 1402: could not open key: UNKNOWN\components\C37BC6 and a lot more numbers n letters, contact support
AIR 2.6 says : Sorry an error has occured
An error occured while installing Adobe AIR. Installation may not be allowed by your administartor. Please contact them.
I have only 1 account on my PC running w7 and im not sure what to do next to get them to install
Please haelp anyone
Thanks Ste[2011-05-17:19:33:54] Runtime Installer begin with version 2.6.0.19140 on Windows Vista x86
[2011-05-17:19:33:54] Commandline is:
[2011-05-17:19:33:54] No installed runtime detected
[2011-05-17:19:33:57] Relaunching with elevation
[2011-05-17:19:33:57] Launching subprocess with commandline c:\users\stephen\appdata\local\temp\air7d5a.tmp\adobe air installer.exe -ei
[2011-05-17:19:33:58] Runtime Installer begin with version 2.6.0.19140 on Windows Vista x86
[2011-05-17:19:33:58] Commandline is: -stdio \\.\pipe\AIR_4680_0 -ei
[2011-05-17:19:33:58] No installed runtime detected
[2011-05-17:19:33:58] Starting silent runtime install. Installing runtime version 2.6.0.19140
[2011-05-17:19:33:58] Installing msi at c:\users\stephen\appdata\local\temp\air7d5a.tmp\setup.msi with guid {AFF7E080-1974-45BF-9310-10DE1A1F5ED0}
[2011-05-17:19:33:59] Error occurred during msi install operation; beginning rollback: [ErrorEvent type="error" bubbles=false cancelable=false eventPhase=2 text="1603" errorID=0]
[2011-05-17:19:33:59] Rolling back install of c:\users\stephen\appdata\local\temp\air7d5a.tmp\setup.msi
[2011-05-17:19:33:59] Rollback complete
[2011-05-17:19:33:59] Exiting due to error: [ErrorEvent type="error" bubbles=false cancelable=false eventPhase=2 text="1603" errorID=0]
[2011-05-17:19:33:59] Runtime Installer end with exit code 7
[2011-05-17:19:34:00] Runtime Installer end with exit code 7 -
Applying Reader 11.0.5 update to admin install
The 11.0.5 patch for adobe reader won't install on my admin install. I've been able to update 11.0.xx up to 11.0.4 by applying a the patch from a command line.
The answer is that I somehow got into the Acrobat updates rather than the Reader updates. The Acrobat update was not able to update the Reader install - duh! on me.
It will work with my script to install updates to the Reader MSI file. All is well in the world when you pay attention!
Solved.
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