Adobe Reader 8.1 locks up when closing a pdf

Hello All,
Have an odd problem.  If I open a pdf file ( with Adobe Reader 8.1) and close it, after about 30 seconds no other pdfs will open until I restart my browser.  As long as I keep the 1st pdf open, I can open as many additional ones as I want.
With the initial pdf open I get the following when I do a ps -ef | grep read
14924 14873  2 09:09 ?        00:00:01 /opt/Adobe/Reader8/Reader/intellinux/bin/acroread --display :0.0 -progressPipe 3 -exitPipe 4
After closing out the pdf, 30 seconds later the same ps command yields this & thats where it stays until the browser restarts
14924 14873  1 09:09 ?        00:00:02 [acroread] <defunct>
running a top -n1 shows the single zombie process and as soon as the firefox browser is shut down, everything returns to normal.  Don't see any memory issues either.
I believe my issue is the same as listed in the bug from open suse :
https://bugzilla.novell.com/show_bug.cgi?id=363381
How ever I cannot upgrade all of the clients to Suse 11.  Is there anything else i can do here to address my issue??
Running
Novell Linux Desktop 9 (i586)
VERSION = 9
RELEASE = 9
firefox-3.0.17
Adobe ver="8.1.7"

Someone may give you and answer here, but you might have more luck in the Reader forum - this is not that forum. It really sounds like a Windows issue as you suggest, but I will let others address this.

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