Adobe Reader 9.1 Printing Problem for Encrypted Documents

Hi All.
Have a client who is on a early 2008 MBP 15" running OSX 10.5.7, using a AEBSn set at 802.11n with a HP LaserJet 4000 Series printer connected to the AEBSn and working great.
The client received an encrypted PDF document that seems to break the printing system when you try to print.
I installed Reader 9.1, ran Disk Util, reset PRAM (for good measure) and restarted.
Everything prints fine, except this document. The stall happens when it goes to the printer -- printer blinks as if its receiving the document but times out. Cancel the print job and try something else, no problems.
I'm stumped.

Guess no one can answer this.

Similar Messages

  • Is there a way to add Adobe Reader directly to my website for legal documents?

    Is there a way to add Adobe Reader directly to my website for legal documents? It is on Wordpress. [link removed by moderator]

    Technically, you CAN embed a pdf so that it opens within the page. Use <embed src="http://yoursite.com/the.pdf" width="500" height="375">
    But you'll want to test it with all browsers (assuming this is something you are trying to accomplish).

  • Mac/Adobe Reader 9.1 printing problem

    I am having trouble doing duplex printing with 2 pages printed on each side of the page using Adobe Reader 9.0 or 9.1 on an Intel Mac using OS X 10.5.6.  The printing simply stalls.  I have reverted back to Adobe Reader 8.1.3, and the same kind of printing works fine.  Of course, I keep getting pop-up notices that a new version of Adobe Reader is available.  Adobe Reader 9.0 or 9.1 work fine if I just print one page at a time.
    Thanks for any help.
    Jon

    Whoops.  I forgot to add that the printer I am using is an HP LaserJet P2015d.
    Jon

  • Adobe Reader 9 pdf printing turns text into symbols

    I am trying to print a pdf file, when it starts printing all of the text turns into random symbols, I am trying to print a rebate and this is really frustrating. I saved the online pdf to my HardDrive, then I try to print it after opening with Adobe Reader 9. I have tried printing it as an image, and still the same occurs, my printer is fine, it prints word documents and notepad perfectly, I have all the latest updates, so I do not know why this is happening.

    I do realize that not all printers are affected. However, the problem is clearly with Adobe Reader 9. The reason I say this is that the problem does NOT exist with Adobe Reader 8. The problem ONLY occurs with Adobe Reader 9. Furthermore, I am not sure what specific resolution to this printer you are referring to, but there hasn't been a solution presented thus far that is an actual fix for the problem. Originally, I identified that if I selected "Print to Image" the entire multi-page PDF would print as expected. Although, this solution causes the multi-page PDF to print very slowly (for the reasons noted by Mike). Another reader reported that if you install FoxIT PDF Reader, multi-page PDFs print just fine. I have verified that installing FoxIT Reader DOES INDEED allow me to print multi-page PDFs to our FS-C5015N. Again, if it was purely a driver issue, why would a multi-page PDF opened with FoxIT Reader print as expected while the same PDF opened with Adobe Reader 9, not print as expected? There also were a couple other posts about using the generic Kyocera KX driver. This is not an option for us. Finally, there was a post about changing the Post Script driver setings. We do not use the Post Script driver. And just as a side note, we have tried using the Post Script driver to see if this will resolve the multi-page PDF issue, and it does not. With that said, I implore Adobe to once again acknowledge this problem and provide users with a fix. This is a very frustrating problem.

  • Reader 9 PDF printing problems

    I have a Kyocera FS-C5015N. When I print any multi-page PDFs to the FS-C5015N, only the first page comes out or nothing at all. I have tracked the problem down to Adobe Reader 9. I say this because I can successfully print multi-page PDFs using version 8.2. But I cannot with v9. I have downloaded the latest drivers from Kyocera's website. Same problem. I can successfully print with Word, Excel, etc. just not Adobe Reader v9. Any ideas on what I can do to resolve this issue? Thanks.

    I do realize that not all printers are affected. However, the problem is clearly with Adobe Reader 9. The reason I say this is that the problem does NOT exist with Adobe Reader 8. The problem ONLY occurs with Adobe Reader 9. Furthermore, I am not sure what specific resolution to this printer you are referring to, but there hasn't been a solution presented thus far that is an actual fix for the problem. Originally, I identified that if I selected "Print to Image" the entire multi-page PDF would print as expected. Although, this solution causes the multi-page PDF to print very slowly (for the reasons noted by Mike). Another reader reported that if you install FoxIT PDF Reader, multi-page PDFs print just fine. I have verified that installing FoxIT Reader DOES INDEED allow me to print multi-page PDFs to our FS-C5015N. Again, if it was purely a driver issue, why would a multi-page PDF opened with FoxIT Reader print as expected while the same PDF opened with Adobe Reader 9, not print as expected? There also were a couple other posts about using the generic Kyocera KX driver. This is not an option for us. Finally, there was a post about changing the Post Script driver setings. We do not use the Post Script driver. And just as a side note, we have tried using the Post Script driver to see if this will resolve the multi-page PDF issue, and it does not. With that said, I implore Adobe to once again acknowledge this problem and provide users with a fix. This is a very frustrating problem.

  • Why should Adobe Reader fail to print because of settings in the Edit/Preferences?

    AdobeReaderDocumentCouldNotPrint.txt
    Glyn Price Tue 17 March 2015
    Why should Adobe Reader fail to print because of settings
    in the Edit/Preference?
    Adobe Reader XI Version 11.0.10
    MS Window 7
    File > Print > Print
    I got the error message:
    The document could not be printed
    I googled this error message and used the following
    solution that worked i.e. it then printed successfully.
    Edit >  Preferences
    Category: Security(Enhancement)   'Enable Protected  Mode at Startup'
    It was checked, changed it to unchecked.
    Category: Documents    'View documents in PDF/Mode'
    It was set to 'Only for PDF/A'
    Set it to 'Never'
    Exited Adobe Reader and restart it. Then it printed.
    I had a look on another computer system (Adobe Reader XI Version 11.0.10
    and MS Window 7) and on this different computer I could print
    without doing the above two changes.
    I'm a bit puzzled. Why preferences on one system were not
    needed on a different system?

    Here is an elaborate method of troubleshooting this problem. There may be a simpler method if anybody wants to suggest one.
    There is a general technique that is helpful in this situation. I can't give you complete instructions here, and I haven't tested this with regard to bluetooth devices, but here's the gist of it.
    Create a second log-on account for your music projects. Configure it so that when you log in to the new music account, the drivers needed for the Bluetooth devices don't load. You do this in System Preferences: Accounts.
    When it's time to do music, log out of your usual account and onto the new one.
    When you install drivers for any peripheral, you have the option of installing them "for all users" or only for the user account that is active during the installation.
    This governs whether the drivers go in root/library or root/Users/your name/library.
    If drivers are in root/library, they will load whenever the Mac is booted up and will run for all users.
    But if drivers are loaded in root/Users/your name/library, they will only load if you log in as "your name". If you have a second account called root/Users/music account/, and you log in under that, the drivers in "your name" will not load. Get it?
    To get this working right you need to be knowledgeable about moving or deleting files in the /library/ directory and subdirectories, and you need to be careful because you can unwittingly cause some damage if you are not careful.
    There is also the root/System/library directory, and in general you should never mess around with anything in there or you might hose your system.
    In summary, I would start by using the installer programs for your BlueTooth devices and DE-installing all drivers. Reboot. Log back in as your usual user account. Then RE-install each driver and see if the installer program gives you the OPTION to installl for all users or just for this user. Choose the latter. Then log on to your new Music account and see if the problems go away.

  • Adobe Reader 9 and printing labels with USPS.

    I have read some of the other posts about Adobe Reader 9 and printing labels with USPS. I am running Snow Leopard on my IMac with Adobe reader 9.1.3 and have had no problems only when using Mozilla Firefox 3.5.3 for the Mac. There is, however, an extra step, if I recall (some window asking me to make a selection, which came up after I clicked on the "print and bill" button). But everything worked just fine.

    Hi,
    Thank you for the quick response. I've done that but the problem persists.
    A bit about my computer it's Vista, but the folders are a little weird. Default install directory and common files folders are on a different drive. In addition appdata are also on a different drive. However this should not affect sinve I've already re-installed Adobe Reader multiple times and it used to work just fine.
    But perhaps the problem is indeed path related. Anybody with more ideas to share?
    Thank you in advance.
    Update: When I reinstall Adobe Reader and open the file, the first time I try to install Japanese font it does not end with "registering product" but with something like "removing backup files" (see attachment). If I try to install Japanese font again and again, I will get the "registering product" at the final glimpse of the installation pop-up.

  • Adobe Reader has encountered a problem and needs to close.

    When reading PDF attachments, I get the following:  Adobe Reader has encountered a problem and needs to close. I have tried to remove Adobe Reader via Control Panel, Add or Remove Programs but that won't work.  I get this:  This patch package could not be opened.  Verify that the patch package exists and that you can access it, or contact the application vendor to verify that this is a valid Windows Installer patch package. I don't know how to do what is being asked.  I have tried to download Adobe Reader again but get this when I do:  Note:  this application already installed.
    I have Adobe Reader X (10.0.1) with an update installed on 2/19/2011.  I have Windows XP SP3.
    Anyone who can help me get Adobe Reader working correctly again or uninstalling it so I can reinstall.
    Thanks for any help.

    Thanks for the input.  Did you remove Adobe Reader 10 first before you downloaded the older version?  If you removed it, how did you do that?  The add/remove programs in control panel won't let me remove it -- it says a patch package can't be opened.
    Date: Mon, 9 May 2011 00:12:41 -0600
    From: [email redacted by moderator]
    To: [email redacted by moderator]
    Subject: Adobe Reader Adobe Reader has encountered a problem and needs to close.
    hi
    i had also the same problem with that version.
    so i download older version and this solved the problem.
    >

  • Getting "adobe Reader has encountered a problem and needs to close

    On Windows XP service pack 3. Adobe Reader X
    Get "Adobe Reader has encountered a problem and needs to close." . I have uninstalled adibe and reinstalled it and problem came back within 2 weeks after working for a short time.

    Try the following:
    Uninstall Adobe Reader X
    Reboot your computer
    Delete directory C:\Program Files\Adobe\Reader 10.0
    Download the EXE or the MSI installer from ftp://ftp.adobe.com/pub/adobe/reader/win/10.x/10.1.0/ and execute e.g. either of the following files:
    AdbeRdr1010_en_US.exe
    AdbeRdr1010_en_US.msi
    Good luck!

  • How do I add adobe reader to my printer so I can print a pdf?

    How do I add adobe reader to my printer so I can print a pdf?

    Are you trying to print to a PDF from Adobe Reader?
    If so, you need Acrobat for that. Reader doesn't not install a PDF printer.

  • Installed Adobe Reader X Cannot print. All Fixes futile!

    Have OS Windows XP Installed Adobe Reader X and cannot print. Documents open properly and can be manipulated according to their limitations except I cannot print. Printer is HP Officejet 4500 Wireless. Have converted back to hard connection for this process. Connection not an issue. Everything else except the pdfs will print normally. Printing a pdf elicits no response from the printer. Does not show in queue. Hard attached another older HP printer. It does respond by pulling blank paper thru machine. Have full warranty on HP printer and have been thru detailed process with them. Does not appear to be a printer issue. Any suggestions greatly appreciated!

    Tried all the same fixes. Still does not work. Connected to old printer. 
    Printer responded, but did not print.
    In a message dated 9/22/2011 2:01:48 P.M. Eastern Daylight Time, 
    [email protected] writes:
    Re:  Installed Adobe Reader X Cannot print. All Fixes futile!
    created by kidolph (http://forums.adobe.com/people/kidolph)  in Adobe 
    Reader - View the full  discussion
    (http://forums.adobe.com/message/3932194#3932194)

  • I created a brochure in pages and exported it to a pdf format. The pdf looks and opens perfectly using preview but when opened in adobe reader (which my printer uses), fonts look odd, transparencies don't display...etc. Tells me error exists on page?

    I created a brochure in pages and exported it to a pdf format. The pdf looks and opens perfectly using preview but when opened in adobe reader (which my printer uses), fonts look odd, transparencies don't display...etc. Tells me error exists on page?

    Does this essentially mean there is no way to fix this problem on my end? It's a pity because the design and branding of my brochure will suffer if I remove transparencies and use different fonts. It also concerns me moving forward because it means the quality of print on my pieces will be significantly lower because most commercial printers use Adobe products.

  • Adobe Reader 10 & 11 Printer Issues

    Printing double sided and with staples doesn't work with adobe reader.
    I print 2 copies double sided with staples, without collationIt prints 2 copies, but staples pages 1 together, 2 together, 3 together. It won't stable pages 1,2,3 together as one document
    I print 2 copies double sided with staples with collationIt prints 2 copies in the right order, but it only uses 1 staple to staple all of the documents together.
    I can print double sided with staples on word and it comes out correct. So this issue is isolated with only Adobe Reader.
    One fix I see people doing, is reverting back to adobe reader 9. But adobe no longer has adobe reader 9 available for download.
    Did anyone find a fix to this? I see a lot of unanswered forum questions about this. I even called adobe about this issue, but they refused to answer the question.

    Hi Jonthegiant,
    Issue mentioned in steps 2 is know issue.
    I would suggest you may send the other scenarios using this link: https://www.adobe.com/cfusion/mmform/index.cfm?name=wishform&loc=en
    Regards,
    Ajlan Huda.

  • Adobe Reader does not print more than 5 pages Toshiba E-Studio 232 in Windows 7

    Adobe Reader does not print more than 5 pages Toshiba E-Studio 232 in Windows 7.
    I contacted Microsoft representatives said the problem is the Acrobat Reader once all other applications print without problems.
    Please help me!

    We have the same problem with our TOSHIBA e-STUDIO6540C. We've tried different versions of adobe reader, even acrobat and many times it will only print some pages of any given document. Did you find a solution? To me it sounds like a toshiba issue but just wondering.

  • Adobe Reader  won't print

    I have been trying to print an information download from Apple's help web site with Adobe Reader 9 which I downloaded after Adobe Reader 7.0.7 would not print and I assumed it to be out of date. When the download of the Mac manual or information piece is completed a screen appears which asks me to select the Adobe product to open the download. When I select Adobe Reader, the application's image is muted and cannot be highlighted. I get the same results for Reader 7 and 9.
    What could be wrong?

    There was a recent security based update for Adobe Reader
    and also their Flash player; not knowing what link you used
    to get a version of the Reader for your OS, you may not have
    gotten the most recent one. And you may have to look for a
    suitable updated link to get the latest installer version.
    The recent version I ended up having installed, is 9.3.1.
    By default, my system is set to look for Preview; but I
    do have some documents set to use Adobe Reader.
    The home page for Reader downloads:
    http://get.adobe.com/reader/
    One may dare venture to hope the main download page now
    has the corrected most recent update with security fix built-in.
    You may have to remove & re-install the most recent version.
    Not sure what the printing issue may be, though.
    Good luck & happy computing!

Maybe you are looking for

  • Creating a fixed menu while the rest of the site scrolls

    I want to create a 2 column page where the left column is a menu and doesn't scroll, while the right side holds text/pictures and does scroll (no scroll bar needed, though).  An example can be seen here: http://hack.acmwsu.com/ Any ideas of how I can

  • How to view what session is causing heavy load

    Hi, currently I was tasked to view what is wrong with the production server, there's some processing that is causing heavy usage. May I know how should I go about investigating this? thanks more precisely which machine, which sid, what query is causi

  • Does class used by BlazeDS have limite ?

    I created a java class like this, and i wrote an AS class to match it , When i call a java  function and  return a object with type is Quest_Collect. sometimes I will get an error , if i setted sections_collect is null ,everything is ok if i added an

  • Exporting by Firewire - no audio - HELP!

    I am trying to export a FCP project to mini dv tape and I get no audio; only picture. Tried w/multiple decks and all export settings are on default. Thanks

  • Help needed to install Flash Player : 'Non-Current Release' problem!

    I been encountering problems while trying to install Flash Player on my laptop running Windows 7. Originally Flash Player does not work as I understand it is not supported on 64-bit Internet Explorer. After installing 32-bit IE, the following issue o