Adobe Reader 9.1 Won't Open Some Files

Updated to Adobe Reader 9.1 and some web-based files will not open. I receive a blank page with the message "The system cannot find the file specified." Is there a solution or setting for this?

http://bluesalamander.brinkster.net/headlight/05212009-elh.pdf
http://bluesalamander.brinkster.net/headlight/06042009-elh.pdf
Thanks!

Similar Messages

My adobe reader - version 11 won't open a PDF

My adobe reader - version 11 won't open a PDF - I have uninstalled, rebooted and reinstalled it - same problem.

What is your operating system?
Does the same thing still happen if you update to 11.0.4?

Adobe Bridge CS6 (Mac) won't open .arw files from my Sony RX100. How do I get and install the right version of Camera Raw?

Adobe Bridge CS6 (Mac) won't open .arw files from my Sony RX100. I was told to update Camera Raw to at least 7.2. I tried to download this but got a DNG Converter instead. Where is Camera Raw? (it does not show up in a search of my hard drive. There is a folder of camera profiles but no extension or plug-in with this name). How do I find out what version I have already? How do I get the correct version? . . . OR . . . is it the case that Bridge will never open Sony raw files directly and I will have to do a separate conversion process every time I want to use a raw file??. Can someone explain this?
Thanks.

A Good samaritan answered this for me on another forum
How to update Camera Raw

Even I have the latest version of Adober reader I still can not open pdf file on safari

Even I have the latest version of Adober reader I still can not open pdf file on safari.

Save the file locally, open the Reader application and try to open it from there. If it still doesn't work provide the full details of your OS, Reader version and the exact error message you're getting when you try to open the file.

Mac won't open some files MasterPlan.pdf' because it is either not a supported file type or because the file has been damaged (for example, it was sent as an email attachment and wasn't correctly decoded).

I had this problem of not being able to open some files a couple of years ago and eventually was able to fix it but i can't remember how. Any help would be grateful.

The following document should help: Error: Adobe Reader could not open '*.pdf' because it is either not a supported file type or because the file has been damaged (for example, it was sent as an email attachment and was not correctly decoded.)
Please update this thread if your issue is resolved.
Thanks,
Shashi

Adobe Reader 9 won't open some files -- jp2klib.dll

I've had this problem for some time, and I think I've at least narrowed it down a bit. The problem is that some (but not all) PDF files cannot be opened in Adobe Reader 9.x on some computers, though they open fine on others. When you click on a problem file, or try to open it from within AR 9, the file may begin to display, but very quickly you get Windows' message "Adobe Reader 9.2 has encountered a problem and needs to close." AR then crashes; or rather, Windows shuts it down. The crash report gives the following basic information:
AppName: acrord32.exe AppVer: 9.2.0.124 ModName: jp2klib.dll
ModVer: 2.0.0.4526 Offset: 00032c0d
I tried copying a different version of jp2klib.dll that was on my computer, but that did not help.
This problem only occurs on my desktop, not on the laptop, so it seems to be due to some interaction between jp2klib.dll and a specific driver or piece of hardware.
Does anyone know of a solution to this problem?

There isn't any video acceleration. This is a pretty old computer. I've got a Samsung 912N flat-screen monitor, an HP DeskJet 6940 printer, an Epson Perfection 3170 scanner, an RCA cable modem, and a U.S. Robotics MAXg wireless router attached to it, as well as an ancient Compaq mouse and a Fellowes Glidepoint touchpad.
Here's the system information generated by Adobe Reader's Help - Online Support -Generate System Report:
System Parameters:
Available Physical Memory: 159908 KB
Available Virtual Memory: 2007740 KB
BIOS Version: COMPAQ - 10216
Default Browser:
Default Mail: Microsoft Outlook
    mapi32.dll
    Version: 1.0.2536.0 (XPClient.010817-1148)
Graphics Card: NVIDIA Vanta LT
    Version: 6.14.10.4523
    Check: Not Supported
Installed Acrobat:
Installed Acrobat: C:\Program Files\Adobe\Reader 9.0\Reader\AcroRd32.exe
    Version: 9.2.0.124
    Creation Date: 2009/10/03
    Creation Time: 4:07:50 AM
Locale: English (United States)
Monitor:
    Name: NVIDIA Vanta LT
    Resolution: 1024 x 768 x 60
    Bits per pixel: 32
OS Manufacturer: Microsoft Corporation
OS Name: Microsoft Windows XP Home
OS Version: 5.1.2600 Service Pack 3
Page File Space: 1208244 KB
Processor: x86 Family 6 Model 4 Stepping 2 AuthenticAMD ~901 Mhz
System Name: MAIN-STUDY
Temporary Directory: C:\WINDOWS\Temp\
Time Zone: Eastern Standard Time
Total Physical Memory: 654896 KB
Total Virtual Memory: 2097024 KB
User Name: Dave & Sharon
Windows Directory: C:\WINDOWS
Installed Plug-ins:
C:\Program Files\Adobe\Reader 9.0\Reader\plug_ins\Annots.api
    Version: 9.2.0.124
    Creation Date: 2009/10/03
    Creation Time: 2:39:28 AM
C:\Program Files\Adobe\Reader 9.0\Reader\plug_ins\EScript.api
    Version: 9.2.0.124
    Creation Date: 2009/10/03
    Creation Time: 2:46:46 AM
C:\Program Files\Adobe\Reader 9.0\Reader\plug_ins\Updater.api
    Version: 9.2.0.124
    Creation Date: 2009/10/03
    Creation Time: 2:45:18 AM

Adobe Reader 9.x crashes when opening some pdf files that work fine with Adobe Reader 8.x

Adobe Reader 9 crashes when opening approximately 10% to 20% of the pdfs in my collection. The remaining 80% to 90% work without problems. The pdfs are launched by double-clicking the pdf file from Windows Explorer. The crashes occur with both v9.0 and v9.1. The pdfs that crash in v9.x work fine in older versions of Adobe Reader, such as v8.1.3. Furthermore, this behavior also occurs on all 3 virtual machine hosted on the same physical machine, with default Adobe Reader settings, for both v9.0 and v9.1. The virtual machines have little running in memory except standard Windows executables - i.e. they are fairly pristine. The operating systems for the virtual machines are XP SP3, XP SP2, and Windows Server 2003.
Error message info in all cases:
app=acrord32.exe
app version=9.1.0.163
module=jp2klib.dll
module version=2.0.0.2579
offset=0003277d
Operating system for real computer: XP SP3
CPU: 1333 MHz Athlon single core
RAM: 1 GB
To sum up, this problem happens on both a real computer running XP SP3, and also on all 3 virtual machines hosted on the same physical computer. I tried changing the Reader setting to not use hardware rendering, to no avail. I also tried various Data Execution Prevention settings in Windows, to no avail. All operating systems, the real and virtual ones, do not have problems with other programs that I use. I also tried a second machine with Adobe Reader v9.1 and the same exact problem pdfs, and had no issues. Thus, the problem happens on only one of the computers, but on the real and 3 virtual operating systems on that machine. There were no errors reported during any of the Reader installations. The virtual machines had no prior versions of Reader prior to Reader installation.

I did further testing of 10 single page pdf files which I created from a single book. All 5 pdf files with images crashed in Reader v9.1. 0 of the 5 pdf files without images crashed in Reader v9.1. Reader v8.1.4 crashes on none of the 10 pdfs. Note that the crash always occurs in jp2klib.dll, which according to the file property description is 'JPEG2000 Core Library', which deals with images. So it seems the issue is in Adobe's jp2klib.dll, in combination with the hardware/software that I have. I used Microsoft's DirectX Diagnostic Tool to test DirectX, including visual tests of DirectDraw and Direct3D - everything worked as expected with no issues detected. Some information about my hardware: Display drivers=Nvidia v84.21 Video card=GeForce FX 5200 with 128 MB RAM CPU=AMD Athlon (single core) System RAM=1024 MB in 3 DIMMs Further information about my hardware: (from the program System Information for Windows) Motherboard: Manufacturer=ASUSTeK Computer INC. Model=<A7V133> Version=REV 1.xx Chipset Vendor=VIA Technologies Inc Chipset Model=VT8363/5 KT133/KM133 System Controller South Bridge=82C686B PCI to ISA Bridge CPU=AMD Athlon Cpu Socket=Slot A / Socket A [SOCKET A] System Slots=5 PCI, 1 AGP OnBoard devices=<unknown> (Disabled) Promise PDC20265 Memory Summary: Location=System board or motherboard Maximum Capacity=1536 MBytes Memory Slots=3 Error Correction=None Use=System memory CPU Info: Number of CPU(s)=One Physical Processor / One Core / One Logical Processor Vendor=AuthenticAMD CPU Full Name=AMD Athlon CPU Name=AMD Athlon(tm) Processor CPU Code Name=Thunderbird Technology=0.18µ Platform Name=Slot A / Socket A Type=Original OEM processor FSB Mode=DDR Type ID=0 CPU Clock=1323.68 L2 Cache Speed=1323.68 MHz L2 Cache Speed=Full CPU Family / Model / Stepping=6 / 4 / 4 L1 I-Cache=64 KB L1 D-Cache=64 KB L2 Cache=256 KB RDMSR=00000000 00000000 00000000 00000000 MMX=Yes MMX+=Yes SSE=No SSE2=No SSE3=No SSE4A=No 3DNow!=Yes 3DNow!+=Yes DualCore=No HyperThreading=No AMD64=No NX=No VT=No PowerNow!=No LongHaul=No LongRun=No Architecture=x86 Video: AdapterCompatibility=NVIDIA AdapterDACType=Integrated RAMDAC AdapterRAM=128 MBytes Availability=3 Caption=NVIDIA GeForce FX 5200 ConfigManagerErrorCode=0 ConfigManagerUserConfig=false CurrentBitsPerPixel=32 CurrentHorizontalResolution=1280 CurrentNumberOfColors=4294967296 CurrentNumberOfColumns=0 CurrentNumberOfRows=0 CurrentRefreshRate=60 CurrentScanMode=4 CurrentVerticalResolution=1024 Description=NVIDIA GeForce FX 5200 DeviceID=VideoController1 DeviceSpecificPens=-1 DriverDate=20060309212900.000000-000 DriverVersion=6.14.10.8421 InfFilename=oem6.inf InfSection=nv4_NV3x InstalledDisplayDrivers=nv4_disp.dll MaxRefreshRate=75 MinRefreshRate=60 Monochrome=false Name=NVIDIA GeForce FX 5200 NumberOfColorPlanes=1 PNPDeviceID=PCI\VEN_10DEDEV_0322SUBSYS_91101462REV_A1\49AEDED500008 Status=OK VideoArchitecture=5 VideoMemoryType=2 VideoModeDescription=1280 x 1024 x 4294967296 colors VideoProcessor=GeForce FX 5200 BitsPerPel=32 DeviceName=NVIDIA GeForce FX 5200 DisplayFlags=0 DisplayFrequency=60 LogPixels=96 PelsHeight=1024 PelsWidth=1280 SettingID=NVIDIA GeForce FX 5200 SpecificationVersion=1025 BitsPerPixel=32 ColorPlanes=1 DeviceEntriesInAColorTable=-1 HorizontalResolution=1280 RefreshRate=60 VerticalResolution=1024 VideoMode=1280 by 1024 pixels, True Color, 60 Hertz Video Bios Version=Version 4.34.20.22.00 Video Bios Date=04/28/03 Name=GeForce FX 5200 Chip Type=GeForce FX 5200 DAC Type=Integrated RAMDAC Memory=128 MBytes BIOS: BIOS Version=ASUS - 30303031, Award Medallion BIOS v6.0, Award Plug and Play BIOS Extension v1.0A, Award Modular BIOS v6.0 BIOS Date=04/23/02 BIOS Web Page=http://www.award.com BIOS Vendor=Award Software, Inc. Version=ASUS A7V-133 ACPI BIOS Revision 1009 Release=04/23/2002 BIOS Size=256 KB Memory: Location=System board or motherboard Maximum Capacity=1536 MBytes Memory Slots=3 Error Correction=None Use=System memory Maximum Memory Module Size=1024 MBytes Device Set=DIMM 1 Device Locator=DIMM 1 Capacity=256 MBytes Memory Type=Synchronous DRAM Data Width=64 bits Form Factor=DIMM Total Width=72 bits Device Locator=DIMM 2 Capacity=256 MBytes Memory Type=Synchronous DRAM Data Width=64 bits Form Factor=DIMM Total Width=72 bits Device Locator=DIMM 3 Capacity=512 MBytes Memory Type=Synchronous DRAM Data Width=64 bits Form Factor=DIMM Total Width=72 bits

Adobe Reader 9.0 Won't Open

Running windows vista home premium 64 bit I was attemping to open a pdf file from a web page that I created approx 1 month ago. I didn't see that and update had been completed, however I was running reader 9.0. I for what ever reason was not able to open any pdf file's off the web site like that I did before. I spent hours looking for the answer. Using microsofts windows cleaner, updating the registery, uninstalling all the adobe products except for my CS4 design products. Still was unable to use reader 9.0. After reading some of the forums I just downloaded reader 8.1.3 and it works fine. I had tried using reader 8.0 on avant microsoft web browsers and neither of them worked. 8.1.3 works fine. Just uninstall everything and download 8.1.3 until adobe can fix the issue. I had also called tech support and they referred me to the site after being on hold for 45 minutes, I could barely understand the guy... Hope this helps this is were I downloaded 8.1.3.
http://www.brothersoft.com/adobe-reader-download-245743.html
works perfect!

http://forums.adobe.com/community/adobe_reader_forums
This forum is about the Cloud as a delivery process, not about using individual programs
If you start at the Forums Index http://forums.adobe.com/index.jspa
You will be able to select a forum for the specific Adobe product(s) you use
Click the "down arrow" symbol on the right (where it says ALL FORUMS) to open the drop down list and scroll

Adobe Reader 11 (XI) won't open file via command line

Hello,
I have posted this question to probably inapropriate topic earlier today, so I am repeating it again.
I installed newest Adobe Reader XI today and when I tried to open certain pdf file via command line, it reported a syntax error. Now, this syntax worked so far on versions 9 and 10 (I checked today with them and it is working), so my question is - where can I find new syntax, if there is any? Googling didn't help. Or what else could wrong?
In previous versions I was able to open pdf file (on page 5) like this (all was taken from Help file "Open parameters")
"CompletePathToAdobeReader"/A"page=5""CompletePathToPDF",
ie
"C:\Program Files (x86)\Adobe\Reader 11.0\Reader\AcroRd32.exe"/A"page=5""d:\V2\DataSheet.pdf"
but now - not that it doesn't open specific page, but it doesn't want to open file at all.
edit:
Operating systems running: Windows 7, Windows XP
Thank you.
Message was edited by: v604

Yes, it reported correctly becuase there is a syntax error in your command. Try spaces between the /A switch and open parameter. Try this:
"C:\Program Files (x86)\Adobe\Reader 11.0\Reader\AcroRd32.exe" /A "page=5" "d:\V2\DataSheet.pdf"
Hope this helps.
-Sumit

Adobe reader 9.3 won't open pdf's

Using XP Pro SP3
This just started a few days ago, but everytime I try to open a .pdf or adobe reader itself, I get the following message:
"Adobe Reader 9.3 has encountered a problem and needs to close. We are sorry for the inconvenience."
If I were to log off the user account and log in as admintrator adobe opens just fine. All users have the read and execute permission. The computer this is installed on is for the print center of my school, so we can't leave it open in administrator the whole time. I've uninstalled and reinstalled reader, but this has not helped. Are there any ideas to address this?

I am having the exact same problem. I have a Toshiba computer, Windows XP Professional 2002, service pack 3.
Everything about Adobe used to work - and after an update, nothing worked anymore, except: I can open a PDF through a window, but if it's attached to an email, or if the PDF is on the desktop, I get the exact same error message.
I've tried:
1. Un-installing and re-installing
2. Going into Control Panel and "fixing" the program in change/remove programs.
If I double click, or try to load Adobe Reader, I get the same message. I find this very frustrating!
Any further information would be much appreciated

Adobe Reader 9.2 Won't Open

After updating to 9.2, I am unable to open Adobe Reader. When I either click on a pdf file or the AR icon, the hour glass will appear for maybe 2 seconds and then...nothing. I uninstalled AR and downloaded 9.2 twice with the same result. I disabled Norton Internet Security to no effect. I am now back to using AR 8.1.4 which works perfectly.

I had Adobe Reader 9.0 installed and working perfectly, I upgraded to version 9.2 and it will not open.
I've tried 4 times now:
1 By updating from within the aplication itself
2 By downloading version 9.2 and letting it uninstall the old version itself before it installs the new one
3 By uninstalling the old version from add/remove programs before installing version 9.2
4 By using Revo Uninstaller to remove the program and all the remaining files, folders and registry entries before installing version 9.2
The outcome is always the same, it just does not open. I have gone back to version 9.0 which works fine.
Event viewer says: The server {string of letters and numbers} did not register with DCOM within the required timeout.
I've also followed Microsoft's instructions for creating a registry key to specifically deal with this kind of problem but it still does not work.

Adobe reader 9.3 won't open pdfs on 10.6 snow leopard

I just got a new mini with snow leopard. Every time I try to open a pdf, it gives me the message that adobe reader is not supported on this type of mac. Now what?
I can open a pdf by dragging it to preview and opening it there, but you shouldn't need the extra step.
Thanks,
Joan

Adobe Reader 9.3 is the most recent version and it is supported by your machine and its OS.
Highlight a PDF file and press command-I. Look for 'Open with:' in the Info window for the selected document and choose Adobe Reader from the list. If Adobe Reader doesn't appear in the list, scroll down to 'Other...' at the bottom of the list and select it. If you like, choose to open all documents of this type with Adobe Reader.

Invoke Adobe reader in BB10, how to open encrypted files without prompting for password.

Hello All,
I am developing a BB10 application that invokes Adobe Reader as a card for viewing my encrypted pdf books, all books have the same password and I don't want to expose the password to the users to prevent copying copyrighted books. Is it possible to pass the password as parameter when invoking Adobe reader ? if not, is there a trick that can be used to prevent the user from using the options "Share" and "Save As" in card-invoked Adobe reader ?
Thanks to all.
Mohanad

PS Touch can't open PSDs locally. They have to be imported via Creative Cloud (and even then, they are flattened when imported).
I imagine this was a "quality of life" decision since PS Touch can only support up to 16 layers in a particular project. That and maybe the fact that Photoshop (and Photoshop Elements) can use layer masks, which PS Touch doesn't presently have.

InDesign CS5.5 v.7.5 won't open some files because it needs plug in updates, but it won't let me upgrade

I have InDesign CS5.5, v.7.5. I'm trying to open a rather large file with lots of images, but it says "Please upgrade plugins/latest version", but when I tried to update it with download 7.5.1 through Adobe Patch Installer, it keeps saying "update is not applicable." Or it will almost install and then give me an error code.
InDesign will let me open certain files, but not the one I really need. It was working properly a few days ago.
This InDesign subscription I got was in Feb 2012 though my school. Help!

If you are using CS5.5 it isn't part of a subscription to creative cloud (hard to tell if that's what you mean), so you may have a newer version of InDesign installed as well (they are not mutually exclusive). That said, the last patch for CS5.5 was 7.5.3, but it doesn't really matter in this case. That warning indicates the files were saved in a newer version of InDesign and cannot be opened in CS5.5.

Since upgrading to 3.6.15 and Adobe Reader X I can't open PDF files

If I try and open a PDF file get message saying problem with Adobe reader, if it is running exit and try again. However it is not running. I then get a blank screen. If I close FF next time I try to open it a message says FF is already running and I have to reboot to clear the problem. This happens on both my desktop running XP and my laptop running Vista but only since I upgraded to 3.6.15. I upgraded Adobe to Ver X a week ago and it worked fine until the latest FF update.
The problem doesn't happen in IE.

The same as all other Mac apps. Which is to say:
Open Finder.
Look in the left column for Applications.
Click to open.
Find Adobe Reader. Open a folder if needed.
Double click to launch Adobe Reader.

Adobe Reader 9.1 Won't Open Some Files

Similar Messages

Maybe you are looking for