Adobe Reader 9.1 X Citrix

Hi Everybody
In this moth i did upgraded the aplication "Adobe Reader 8.0" to "Adobe Reader 9.1", and when I try open some files,is the message "Internal Error".
These files which I can 't open are editables.When I disable SpeedScreen Latency Tools, the files can open.
Any Idea ?

David - Do I need to grant modify rights at the "Documents and Settings" level? Users already have full rights to their own profiles. I am not too sure I can in all good conscience give all users modify rights to all profiles. Just begs for someone poking around to do something dangerous.
There has got to be a better way.
Karon Walkner
Systems Administrator
[email protected]
Work: (325) 481-8896

Similar Messages

Adobe Reader as a Published Citrix Application

When publishing Adobe Reader 8 or 9 on my Citrix Metaframe 4.0 servers - the menu resolution when running that published app is very low. I have tried changed the colour settings as suggested in previous posts from 256, 16 bit and 24 bit - with no success. I have also changed the Adobe Preferences for Smooth Text to none...again, no change.
Has anyone successfully published Adobe reader 8 and above and been able to resolve the menu resolution? It currently appears with what appears to be crosshatches on the entire menu.
Any help is appreciated!!!

You were right, it was a Microsoft problem.
I got it...I am now able to save a Word 2010 document as a pdf file. Here is what I did/found:
In Word, go to File, Options, Display and make sure that "Print drawing created in word" is CHECKED.
Mine was unchecked and when I checked it everything came back and is working as it did before. The only thing I can think of is that a Microsoft Update may have changed this selection...I know I DID NOT make any changes in the options.
One other thing I noticed in my saved documents folders was that a lot of my files showed up as PDF's and would still not open until I selected one and told it to default to open as a word document and then they all changed back and I was able to open them in word again.
I hope this helps others out there.

Adobe Reader XI - Force menu to display when viewing PDF

Hello,
We run adobe reader XI in a citrix xenapp deployment. With older versions of adobe, users would open a PDF and the top menu bar would be displayed which would allow them to print fairly easily.
With the newer XI version, that menu does not show up unless you press F8. So users are forced to either press F8 to bring up the menu, or right click within the document and select print that way.
Is there a preferences setting, or a registry key change that could be made to force this menu to come up every time? I took a look around and didn't notice anything that stood out.
Thanks for any assistance.

We ended up finding a registry key which forces this menu to come up each time:
[HKEY_CURRENT_USER\Software\Adobe\Acrobat Reader\11.0\AVGeneral]
“bBrowserDisplayInReadMode”=dword:00000000

Adobe Reader DC Disable_Repair Registry key not working.

Hello friendly helpy folks.
I am installing Adobe Reader DC in a Citrix and RDS environment. I have successfully installed it as a MSI with the transform generated by the Customisation Wizard. However the "Repair Installation" function still needs to be hidden. Searching the interweb gave me this link Installer settings which says that the registry key Disable_Repair should hide it in all versions later than 10.x, however it doesn't. I also tried the HideMenuItems.js to no avail.
Has anyone had any luck with either of these methods? Or can anyone point to me to a solution?
Thanks in advance.
Joe.

I referenced the ETk to get everything turned off except does anyone have any idea how to disable the "store and share files in the document cloud" piece in the tools pane?

Issues with Adobe reader x not working as regular users on a citrix server

Have 1 citrix server. Adobe reader x installed. Some users are able to open adobe reader, When I add the users who can not open adobe reader to administrators group. they still can not open adobe. While in their session if i do a run as . I run it as the domain admin, then adobe reader opens up.
This makes no sense, any help would be appreciated.

You should ask in the Reader forum. Normally, the product would be installed on the local machine. If you were talking about Acrobat, then the server use is a violation of the EULA, but it is probably just a networking issue with Reader.

Adobe Reader users are occasionaly presented with Standard when published via Citrix XenApp 5.0

We are publishing Adobe Standard to 4 users over 6 servers and have both Acrobat Standard and Reader installed on each Citrix server. During installation of Standard, Reader was selected as the default application.
Regardless of this configuration, infrequently the Citrix servers will present Acrobat Standard to users that are not listed as users of the application. So far, we have not noticed any patterns of behavior and have noted the following:
Although, all servers (1-6) have incorrectly presented Reader users with the Standard application at least once, only a few of the servers (1, 4, & 5) frequently violate the configuration settings;
Reader users and Standard users can coexist on the Citrix server and be presented the appropriate application (i.e. 5 reader users can be presented Reader and 5 Standard users can be presented Standard at the same time).
Citrix servers can present Acrobat Standard to Reader users even if there are no users of Standard accessing the server.
Users are starting to experience two types of failures:a. Acrobat fatally crashes with the following event:
Faulting application Acrobat.exe, version 9.2.0.124, time stamp 0x4ac7308f, faulting module unknown, version 0.0.0.0, time stamp 0x00000000, exception code 0xc0000005, fault offset 0x0c094e16, process id 0x2aa8, application start time 0x01caf2b4e54acde3.
b. Adobe Reader will simply stop responding and error out when being accessed
Please submit any suggestions you might have for configuring these two applications to nicely coexist on a Citrix server.

Adobe Reader was installed and running on all Citrix servers since their inception over a year ago.
Recently, we installed Adobe Standard on each server and during installation Adobe Standard asked whether Reader or Standard should be used as the default program. Adobe reader was selected and 80-85% of the time, the Citrix servers observe this rule.
On other occasions, when users with access to Reader open a PDF, Citrix will present Adobe Standard instead of the default program. At first, I thought it might be caused by a user with Standard already open but further testing proved Adobe Standard can be presented to a user of Reader even if there is no open session of Standard.

Change default language in Citrix Farm for Adobe Reader

I have a Citrix farm and wish to change the default language of Citrix Adobe Reader XI for ALL USERS. Is this something thats possible? If so, how do I go about doing it?

Well, what if you just remove the default language EN from the email sending step. If a user triggers the workflow, which will then in turn send the email, the workflow is started in the corresponding language. If you don't have a default language set up, the email sending step might use the language in which the workflow was started (Which in your case might be correct). I am not sure this, but you might try it.
In general I think the best approach is the one that I explained in my previous answer already. You need find out the email receivers language, and use (=make the binding from the workflow container to the email sending step language parameter) that language in the email sending step. The only "difficult" part is to how to get the receiver user's language in to the WF container. Basically the idea would be that you create for example a new step in your workflow. In this step you will what is the language of the email receiver user, and return it to the workflow container. Then just bind it to the email sending step.
Regards,
Karri

Adobe Reader X (10.1.1) Visual C++ Runtime error - Citrix XenApp 4.5

Error:
Microsoft Visual C++ Runtime Library
Runtime Error!
Program: C:\Program Files\Adobe\Reader 10.0\Reader\AcroRd32.exe
I work for a large government agency, and we are experiencing the above error, but we have the added complexity of Citrix (XenApp 4.5). Most of our servers run Server 2003 SP2 Enterprise.
When you log into the server's console, a PDF from a network location launches fine, however a Softgrid package which contains a link the PDF produces the error (unless you have elevated domain privileges - and then it works fine).
Using Citrix to launch the PDF via the Softgrid package or the network drive sometimes works, but randomly produces the error. Our security team will now allow us to disable Protected Mode (from our last test, disabling Protected Mode resolved the issue).
A Procmon log of a failure to launch shows AcroRd32.exe producing an Insufficient Resources error to an IPC share on all our DFS Namspace servers. After that Reader seems to terminate.

Hi,
Can you please let me know the following information:
1) Is the issue exist for previous versions of Reader as well (like Reader X, Reader 9)
2) Does your organization also use XenApp 5 or XenApp6? If yes, can you please try to reproduce the issue for the clients of those servers.
3) Please try out the following :
-- Launch Reader10.1, Goto Edit->Preferences -> General . Un-select the option 'Enable Protected Mode at startup' and close Reader.
-- Open the PDF file which was throwing Visual Runtime error and see if the error still persists.
-- After the observation please launch Reader again and goto Edit->Preferences -> General and now select 'Enable Protected Mode at Startup' and close Reader.
(Reader should always be kept at Protected Mode as it is much more secured)
Thanks,
Shakti

Adobe Reader XI (11.0.10) op Citrix start 1e keer wel en daarna niet meer op / on Citrix it starts 1st time, 2nd time it crashes

We hebben de Adobe Reader XI (11.0.10) succesvol uitgerold naar Windows 7 werkplekken. Echter bij uitrol naar Citrix op Windows 2008 R2 start de eerste keer Adobe Reader XI (11.0.10) wel op maar daarna geeft het starten van Adobe Reader XI (11.0.10) een foutmelding en sluit af. Heeft iemand anders dit probleem en nog beter heeft iemand een oplossing?
We have distributed Adobe Reader XI (11.0.10) succesfully on our Windows 7 clients. When distributing to Citrix on Windows 2008 R2 there is no problem after starting it the 1st time but 2nd time it crashes. Does anyone have that same issue or better has anyone the solution for this problem?
Alvast bedankt voor de reactie / Thanks in advance
Patrick Cornelissen
Error in eventviewer:
Naam van toepassing met fout: AcroRd32.exe, versie: 11.0.10.32, tijdstempel: 0x547e9779
Naam van module met fout: AcroRd32.dll, versie: 11.0.10.32, tijdstempel: 0x547e9765
Uitzonderingscode: 0xc0000005
Foutoffset: 0x00b3a3d9
Id van proces met fout: 0x14b8
Starttijd van toepassing met fout: 0x01d05d62ce41f9e2
Pad naar toepassing met fout: C:\Program Files (x86)\Adobe\Reader 11.0\Reader\AcroRd32.exe
Pad naar module met fout: C:\Program Files (x86)\Adobe\Reader 11.0\Reader\AcroRd32.dll
Rapport-id: 0d4a0857-c956-11e4-95f6-005056ab1243

Adobe Reader 10.1.1.33 is crashing on Citrix/desktop since yesterday.

Adobe 10.1.1.33 is crashing on Citrix/desktop.
Getting error on all XenApp 6.5 Citrix on Windows 2008 server and Windows 7 desktops.
Faulting application name: AcroRd32.exe, version: 10.1.1.33, time stamp: 0x4e64e4e2
Faulting module name: AcroRd32.dll, version: 10.1.1.33, time stamp: 0x4e64f98b
Exception code: 0xc0000005
Fault offset: 0x0085b8f5
Faulting process id: 0x21cac
Faulting application start time: 0x01cea2d047ae0682
Faulting application path: C:\Program Files (x86)\Adobe\Reader 10.0\Reader\AcroRd32.exe
Faulting module path: C:\Program Files (x86)\Adobe\Reader 10.0\Reader\AcroRd32.dll
Report Id: 900649b0-0ec3-11e3-9420-001018e5d2f4
Any help appriciated.
Thanks

http://forums.adobe.com/thread/1283576 - This resolved the above issue

Adobe Reader 10 Crashes Intermittantly on Citrix XenApp 6.5

Hello All
We have a problem with Adobe Reader 10.1.3 and 10.1.4 crashing completely intermittantly.
When we install onto the Citrix server direct, we can run the application first time without error at all. However, when we then close and try to re-open we get a number of possibilities that follow:
1) the application on second run will display Adobe Reader cannot load Core DLL. This CAN display constantly after this.
2) It will display the above second time round, then run third time, then repeat itself (Work, wont work, Work, Wont work, work). This cycle can be anything from once, twice or four times.
The other error we get is Adobe has stopped responding, however, this error when it occurs happens constantly.
If we run a repair on the app, it will work perfect first time again, then second time onwards will resort to any of the above.
We have tried to monitor Registry keys, files/folders to see what, if any, are changed when the application is closed to see if that was the problem. We have also looked at NTFS permissions on the folder to see if that was an area but we cannot seem to resolve it.
We have also tried to install v11 of reader and although this seems to be more stable, we still get random occurences of the above.
Are there any files/registry keys etc that we should be looking at or any other area of configuration that anyone can recommend.
Regards
Darren

Adobe has done a lot of rework in Acrobat/Reader 11 to be more Citrix friendly.
Highly recommend everyone move to 11 if possible. Having worked with Enterprise customers, they are seeing huge improvements.
If you do see random crashes, please do take care in isolation on Citrix especially if you are attempting to get a crash log.
1.) Isolate the user who crashed (which farm and which server)
2.) Generate the crash log at the server (if you dont have this ability, ask the system admin).
3.) Capture resource consumption via Task Manager screen shots so we can take a look.
Thanks
David

Adobe Reader XI has stopped working Citrix XenApp 6.5

In our XenApp 6.5 farm we upgraded to Adobe Reader 11.0.3 from Adobe Reader 9.5 to make use of a new feature. Since then Adobe Reader XI has been unstable and crashing from time to time.
The Windows Event Log for the crash looks like this:
Log Name:      Application
Source:        Application Error
Date:          7/30/2013 11:42:39 AM
Event ID:      1000
Task Category: (100)
Level:         Error
Keywords:      Classic
User:          N/A
Computer:      xa06.domain.com
Description:
Faulting application name: AcroRd32.exe, version: 11.0.3.37, time stamp: 0x518e18e3
Faulting module name: unknown, version: 0.0.0.0, time stamp: 0x00000000
Exception code: 0xc0000005
Fault offset: 0xbf53ac20
Faulting process id: 0x51e0
Faulting application start time: 0x01ce8d3a4c7c605d
Faulting application path: C:\Program Files (x86)\Adobe\Reader 11.0\Reader\AcroRd32.exe
Faulting module path: unknown
Report Id: a9ade3f8-f92e-11e2-803e-005056ae0028
Event Xml:
<Event xmlns="http://schemas.microsoft.com/win/2004/08/events/event">
<System>
    <Provider Name="Application Error" />
    <EventID Qualifiers="0">1000</EventID>
    <Level>2</Level>
    <Task>100</Task>
    <Keywords>0x80000000000000</Keywords>
    <TimeCreated SystemTime="2013-07-30T15:42:39.000000000Z" />
    <EventRecordID>67455</EventRecordID>
    <Channel>Application</Channel>
    <Computer>xa06.domain.com</Computer>
    <Security />
</System>
<EventData>
    <Data>AcroRd32.exe</Data>
    <Data>11.0.3.37</Data>
    <Data>518e18e3</Data>
    <Data>unknown</Data>
    <Data>0.0.0.0</Data>
    <Data>00000000</Data>
    <Data>c0000005</Data>
    <Data>bf53ac20</Data>
    <Data>51e0</Data>
    <Data>01ce8d3a4c7c605d</Data>
    <Data>C:\Program Files (x86)\Adobe\Reader 11.0\Reader\AcroRd32.exe</Data>
    <Data>unknown</Data>
    <Data>a9ade3f8-f92e-11e2-803e-005056ae0028</Data>
</EventData>
</Event>
What can we do to stop this from happening as we do not want to go back to Reader 9.5.
Thanks,
Matt

After a good bit more searching on the internet, I found the suggestion
regarding the Protected Mode. I also discovered that I couldn't get to
the point of making that change without crashing Reader. So, more
searching occurred with the result that I found a script that I could
execute to make the change in the Registry. That seems to have resolved
the issue.
I have to ask, though, what gives with the download having the Protected
Mode set on if that tends to cause it to crash?

I am having issues with printing using Adobe Reader

I am currently using adobe reader and have not been able to print with my HP DeskJet 3050, I have both reinstalled my drivers and Reader, yet they both will not work. Every time I click print it brings up the printing options screen, from there I have tried the following: I have tried printing the document as an image, changing the language to see if the printer itself could not handle the printing language and I have also tried to save the document as a preprint and printing it from there yet it is still not working. Here are all of the notes from Reader showing the build and features:
System Parameters:
Account Detail:
   User Rights: Admin
   User Account Control: Default
   Process Integrity: Undefined
   Profile Type: None
Acrobat Detail:
   Sandboxing: On
   Captive Reader: No
   Multi-Reader on Desktop Support: Off
Available Physical Memory: 1808376 KB
Available Virtual Memory: 3937960 KB
BIOS Version: ACRSYS - 6040000
Default Browser: C:\Program Files (x86)\Internet Explorer\iexplore.exe
    Version: 9.00.8112.16421 (WIN7_IE9_RTM.110308-0330)
    Creation Date: 2013/02/13
    Creation Time: 10:31:26 PM
Default Mail:
Display Detail:
   Screen Width: 1366
   Screen Height: 768
   Number of Monitors: 1
   Number of Mouse Buttons: 5
   Has Mouse Wheel: Yes
   Has Pen Windows: No
   Double Byte Character Set: No
   Has Input Method Editor: Yes
   Inside Screen Reader: No
Graphics Card:
    Version: 0.0.0.0
    Check: Not Supported
Installed Acrobat:
Installed Acrobat: C:\Program Files (x86)\Adobe\Reader 11.0\Reader\AcroRd32.exe
    Version: 11.0.02.0
    Creation Date: 2013/02/15
    Creation Time: 5:04:53 PM
Locale: English (United States)
Monitor:
    Name: ATI Mobility Radeon HD 4200 Series
    Resolution: 1366 x 768 x 60
    Bits per pixel: 32
OS Manufacturer: Microsoft Corporation
OS Name: Microsoft Windows Vista
OS Version: 6.1.7601 Service Pack 1
Page File Space: 4194303 KB
Processor: AMD64 Family 16 Model 6 Stepping 2 AuthenticAMD ~1995 Mhz
Session Detail:
   Boot Type: Normal
   Is Shutting Down: No
   Network: Available
   Inside Citrix: No
   Inside VMWare: No
   Remote Session: No
   Remote Control: No
System Name: USER-PC
Temporary Directory: C:\Users\User\AppData\Local\Temp\acrord32_sbx\
Time Zone: Eastern Standard Time
Total Physical Memory: 2881904 KB
Total Virtual Memory: 4194176 KB
User Name: User
Windows Detail:
   Tablet PC: No
   Starter Edition: No
   Media Center Edition: Yes
   Slow Machine: No
Windows Directory: C:\Windows
Installed plug-ins:
C:\Program Files (x86)\Adobe\Reader 11.0\Reader\plug_ins\Accessibility.api
    Version: 11.0.01.36
    Creation Date: 2012/12/18
    Creation Time: 2:08:34 PM
C:\Program Files (x86)\Adobe\Reader 11.0\Reader\plug_ins\AcroForm.api
    Version: 11.0.02.0
    Creation Date: 2013/02/15
    Creation Time: 5:04:56 PM
C:\Program Files (x86)\Adobe\Reader 11.0\Reader\plug_ins\Annots.api
    Version: 11.0.01.36
    Creation Date: 2012/12/18
    Creation Time: 2:08:30 PM
C:\Program Files (x86)\Adobe\Reader 11.0\Reader\plug_ins\DigSig.api
    Version: 11.0.01.36
    Creation Date: 2012/12/18
    Creation Time: 2:08:32 PM
C:\Program Files (x86)\Adobe\Reader 11.0\Reader\plug_ins\EScript.api
    Version: 11.0.01.36
    Creation Date: 2012/12/18
    Creation Time: 2:08:30 PM
C:\Program Files (x86)\Adobe\Reader 11.0\Reader\plug_ins\IA32.api
    Version: 11.0.01.36
    Creation Date: 2012/12/18
    Creation Time: 2:08:32 PM
C:\Program Files (x86)\Adobe\Reader 11.0\Reader\plug_ins\PPKLite.api
    Version: 11.0.01.36
    Creation Date: 2012/12/18
    Creation Time: 2:08:34 PM
C:\Program Files (x86)\Adobe\Reader 11.0\Reader\plug_ins\Updater.api
    Version: 11.0.01.36
    Creation Date: 2012/12/18
    Creation Time: 2:08:34 PM
C:\Program Files (x86)\Adobe\Reader 11.0\Reader\plug_ins\weblink.api
    Version: 11.0.01.36
    Creation Date: 2012/12/18
    Creation Time: 2:08:30 PM

Adobe will not send data to que up with the printer, when checking the print que, even if I set the printer to offline it will not que up.

Adobe Reader 11.0.06 "There was an error opening this document. Access Denied"

Windows 7 64-bit
If I go into My Windows 7 Documents Library folder (which is redirected by Group Policy to a network share), I get "There was an error opening this document. Access Denied". If I then map a drive to the share, I can open the PDF without the error message.
I've read a workaround for some time now for older versions has been to uncheck Enable Protected Mode at startup under Security (Enhanced) in Preferences. I find this does work but this is probably not the best way to handle this situation.
I've also read one person removed the desktop.ini on the desktop to resolve.
Is there any official response from Adobe on this issue that I can be pointed too? Are others still having this issue?
We plan to update several thousand clients and I'd like resolve this issue before we do.

We tried 11.0.05, 11.0.06 and 11.0.07 with the same result on different computers with different local Admin accounts.
When we re-install 10.1.0 the issue is gone and Protected Mode is enabled.
We then returned to 11.0.06 or 11.0.07
I'm logged in with a local Admin account.
I turned on Protected Mode Logging and captured what happens when I attempt to double click a pdf file in my Documents Library with 11.0.06 installed. Access Denied.
I then doubled clicked the file from a drive mapped to the same share and the file opened.
[06:11/16:02:40] Adobe Reader Protected Mode Logging Initiated
[06:11/16:02:41] NtCreateKey: STATUS_ACCESS_DENIED
[06:11/16:02:41] real path: \REGISTRY\MACHINE\Software\Adobe
[06:11/16:02:41] Consider modifying policy using this policy rule: REG_ALLOW_ANY
[06:11/16:02:41] NtCreateKey: STATUS_ACCESS_DENIED
[06:11/16:02:41] real path: \REGISTRY\MACHINE\SOFTWARE\Wow6432Node\Adobe
[06:11/16:02:41] Consider modifying policy using this policy rule: REG_ALLOW_ANY
[06:11/16:02:41] NtCreateFile: STATUS_ACCESS_DENIED
[06:11/16:02:41] real path: \??\Volume{a758d00a-e81c-11e2-b856-806e6f6e6963}\$Extend\$Reparse:$R:$INDEX_ALLOCATION
[06:11/16:02:41] Consider modifying policy using these policy rules: FILES_ALLOW_ANY or FILES_ALLOW_DIR_ANY
[06:11/16:02:41] NtCreateFile: STATUS_ACCESS_DENIED
[06:11/16:02:41] real path: \??\UNC\nawrcs-bbc1fs\mousers\u212940\Documents\Citrix Adding a Printer.pdf
[06:11/16:02:41] Consider modifying policy using these policy rules: FILES_ALLOW_ANY or FILES_ALLOW_DIR_ANY
[06:11/16:02:41] NtCreateFile: STATUS_ACCESS_DENIED
[06:11/16:02:41] real path: \??\UNC\nawrcs-bbc1fs\mousers\u212940\Documents\Citrix Adding a Printer.pdf
[06:11/16:02:41] Consider modifying policy using these policy rules: FILES_ALLOW_ANY or FILES_ALLOW_DIR_ANY
[06:11/16:02:46] NtCreateKey: STATUS_ACCESS_DENIED
[06:11/16:02:46] real path: \REGISTRY\USER\S-1-5-21-1691402968-2266345157-3523873211-67461\Software\Adobe\Adobe Acrobat
[06:11/16:02:46] Consider modifying policy using this policy rule: REG_ALLOW_ANY
[06:11/16:02:46] NtCreateKey: STATUS_ACCESS_DENIED
[06:11/16:02:46] real path: \REGISTRY\USER\S-1-5-21-1691402968-2266345157-3523873211-67461\Software\Adobe\Adobe Acrobat
[06:11/16:02:46] Consider modifying policy using this policy rule: REG_ALLOW_ANY
[06:11/16:02:46] NtCreateKey: STATUS_ACCESS_DENIED
[06:11/16:02:46] real path: \REGISTRY\USER\S-1-5-21-1691402968-2266345157-3523873211-67461\Software\Adobe\Adobe Acrobat
[06:11/16:02:46] Consider modifying policy using this policy rule: REG_ALLOW_ANY
[06:11/16:02:46] NtCreateKey: STATUS_ACCESS_DENIED
[06:11/16:02:46] real path: \REGISTRY\USER\S-1-5-21-1691402968-2266345157-3523873211-67461\Software\Adobe\Adobe Acrobat
[06:11/16:02:46] Consider modifying policy using this policy rule: REG_ALLOW_ANY
[06:11/16:02:46] NtCreateKey: STATUS_ACCESS_DENIED
[06:11/16:02:46] real path: \REGISTRY\USER\S-1-5-21-1691402968-2266345157-3523873211-67461\Software\Adobe\Adobe Acrobat
[06:11/16:02:46] Consider modifying policy using this policy rule: REG_ALLOW_ANY
[06:11/16:02:46] NtCreateKey: STATUS_ACCESS_DENIED
[06:11/16:02:46] real path: \REGISTRY\USER\S-1-5-21-1691402968-2266345157-3523873211-67461\Software\Adobe\Adobe Acrobat
[06:11/16:02:46] Consider modifying policy using this policy rule: REG_ALLOW_ANY
[06:11/16:02:46] NtCreateKey: STATUS_ACCESS_DENIED
[06:11/16:02:46] real path: \REGISTRY\USER\S-1-5-21-1691402968-2266345157-3523873211-67461\Software\Adobe\Adobe Acrobat
[06:11/16:02:46] Consider modifying policy using this policy rule: REG_ALLOW_ANY
[06:11/16:02:46] NtCreateKey: STATUS_ACCESS_DENIED
[06:11/16:02:46] real path: \REGISTRY\USER\S-1-5-21-1691402968-2266345157-3523873211-67461\Software\Adobe\Adobe Acrobat
[06:11/16:02:46] Consider modifying policy using this policy rule: REG_ALLOW_ANY
[06:11/16:02:47] NtCreateFile: STATUS_ACCESS_DENIED
[06:11/16:02:47] real path: \??\C:\Users\c702939\AppData\Local\Microsoft\Windows\Caches\cversions.1.db
[06:11/16:02:47] Consider modifying policy using these policy rules: FILES_ALLOW_ANY or FILES_ALLOW_DIR_ANY
[06:11/16:02:47] NtCreateFile: STATUS_ACCESS_DENIED
[06:11/16:02:47] real path: \??\C:\Users\c702939\AppData\Local\Microsoft\Windows\Caches\cversions.1.db
[06:11/16:02:47] Consider modifying policy using these policy rules: FILES_ALLOW_ANY or FILES_ALLOW_DIR_ANY
[06:11/16:02:47] NtCreateKey: STATUS_ACCESS_DENIED
[06:11/16:02:47] real path: \REGISTRY\USER\S-1-5-21-1691402968-2266345157-3523873211-67461\Software\Adobe\Adobe Acrobat
[06:11/16:02:47] Consider modifying policy using this policy rule: REG_ALLOW_ANY
[06:11/16:02:47] NtCreateKey: STATUS_ACCESS_DENIED
[06:11/16:02:47] real path: \REGISTRY\USER\S-1-5-21-1691402968-2266345157-3523873211-67461\Software\Adobe\Adobe Acrobat
[06:11/16:02:47] Consider modifying policy using this policy rule: REG_ALLOW_ANY
[06:11/16:02:47] NtCreateKey: STATUS_ACCESS_DENIED
[06:11/16:02:47] real path: \REGISTRY\USER\S-1-5-21-1691402968-2266345157-3523873211-67461\Software\Adobe\Adobe Acrobat
[06:11/16:02:47] Consider modifying policy using this policy rule: REG_ALLOW_ANY
[06:11/16:02:47] NtCreateKey: STATUS_ACCESS_DENIED
[06:11/16:02:47] real path: \REGISTRY\USER\S-1-5-21-1691402968-2266345157-3523873211-67461\Software\Adobe\Adobe Acrobat
[06:11/16:02:47] Consider modifying policy using this policy rule: REG_ALLOW_ANY
[06:11/16:02:47] NtCreateFile: STATUS_ACCESS_DENIED
[06:11/16:02:47] real path: \??\C:\Users\c702939\Desktop\desktop.ini
[06:11/16:02:47] Consider modifying policy using these policy rules: FILES_ALLOW_ANY or FILES_ALLOW_DIR_ANY
[06:11/16:02:48] NtCreateFile: STATUS_ACCESS_DENIED
[06:11/16:02:48] real path: \??\C:\Users\c702939\Desktop\desktop.ini
[06:11/16:02:48] Consider modifying policy using these policy rules: FILES_ALLOW_ANY or FILES_ALLOW_DIR_ANY

Open PDF Attachment with Adobe Reader put GW to background

Hello all,
We have problems with opening pdf attachments from GroupWise client 12.02 with Adobe Reader 11.0.06. The attachment opens fine, but when opening the attachment, the mail and GroupWise client immediately are placed to the background in Windows. So when closing Adobe Reader, the user won't come back in the mail but in another application that was open and the user have to click on groupwise in the taskbar to go back to the mail.
There is no problem with opening other attachments from other applications (like Word or Excel) or when opening the pdf with Adobe Standard. It happens with every user.
They are working in a Citrix Xenapp 6.5 environment on Windows 2008R2 (it also happens if working in a RDS session)
Any thoughts?
Regards,
Jaap

In article <[email protected]>, Jhpoot wrote:
> They are working in a Citrix Xenapp 6.5 environment on Windows 2008R2
> (it also happens if working in a RDS session)
>
Are you trying to say that all of the apps mentioned are running as
XENapps? If not please specify which are local vs remote.
What is the client OS being run as that may also factor in.
Worth trying another PDF reader such as FoxIT reader to better see
which side is driving that behaviour.
Andy of
KonecnyConsulting.ca in Toronto
Knowledge Partner
http://forums.novell.com/member.php/75037-konecnya
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Adobe Reader 9.1 X Citrix

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