Adobe reader 9.3.1 and HP all in one 6310xi printing problem

Since I upgraded from adobe reader v8 to 9.3 I cannot print color or b/w documents on my hp all in one printer. I contacted HP support and they recommended that I install printer driver for a 990 printer and that my problem will be solved.
well I cannot print any adobe documents at all in either mode. I can print office documents fine.
do I need to download another adobe driver or add on ?
please help..
George

Hi,
Could you please elaborate more on your problem? What error message do you get when you try to print from Adobe Reader?
Is this problem specific to a printer or is it that you are not able to print on any printer using Reader?
Is it document specific?
Thanks,
-Shilpi

Similar Messages

  • Still using XP Pro, can I "print to file" (option) an online bank form, import to Adobe Reader XI, sign it and email it as attachment, without printing first?

    I am told by my bank's customer service rep, who believes that "print to PDF" is available in Windows 7, there should be a way to import a form or document to Adobe Reader XI, sign it and save the result in order to email as attachment.  I am trying to avoid using a fax machine or a scanner, not yet set up.  In addition, Windows 7 is in process of being loaded on another laptop, but not yet complete.

    "print to PDF" from what?  If the form is already a fillable PDF, then just fill it, save it, and send it via email (or share via Files at https://cloud.acrobat.com/).

  • HP C7280 all-in-one duplex printing problem - Long and short sided binding!

    I use a HP 7280 all-in-one printer and have the duplexer attached. Up to installing snow leopard I have been able to print two sided documents from ipages no problems. But now every time I try to print a two sided document in flips the second side vertically (basically meaning it is binding is always long edge). When I change the setting from long edge binding to short side it makes no difference at all!!! I know this used to work, but it appears snow leopard changed that!! Any suggestion to fix the problem, thanks

    One of the common issues with automatic duplexing, is the requirement of increased margins due to the way that the process works. It is not a defect, it is simply the way that the process needs to ensure print quality when auto duplexing. In contrast, manual duplexing does not have the same needs, as it draws directly from the tray. From testing of other brands, I can say that I have seen the margin issue occur with other manufacturers as well. Seems to be a necessary evil when auto duplexing.
    007OHMSS
    I was a support engineer for HP.
    If the advice resolved the situation, please mark it as a solution. Thank you.

  • Photosmart all i one 7520 Printing problems the wrong scale the printout

    I will print covers for DVD cases. Have done it before from two different programs to my previous photosmart printer without problems. Now since I change the Photosmart All in One 7520 will be reduced format in both height and width. A degradation of the picture takes place.

    Hello there @AgnetaL 
    Welcome to the HP Forums!
    I understand you are facing some issues when printing DVD cases from your Photosmart 7520.
    I would recommend checking the printers specifications, as this unit may support different sizes, paper types, etc than the previous printer did.
    Here is the link for you to get to the: Printer Specifications for the HP Photosmart 7520 e-All-in-One Printer Series
    If there is still an issue, let me know which programs you have tried printing from, which paper size and type you are using, and which troubleshooting steps you have tried already.
    Have a great Monday!
    R a i n b o w 7000I work on behalf of HP
    Click the “Kudos Thumbs Up" at the bottom of this post to say
    “Thanks” for helping!
    Click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution!

  • HP Photosmart C410a All-in-One: Duplex Printing Problem

    I just purchased an HP Photosmart Premium Fax C410a ePrinter.  My operating system is Windows 7.
     All went well until I tried duplex printing of a document.  It printed alright, but extra margin space (a good 1/2 inch) was inserted like a border at the top and bottom (but not the sides) of both front and back of each page.  This squeezing of the text causes the font size to be reduced and leaves undesirable white space.  This happens with both manual and automatic duplex printing. 
    I spent hours chatting and talking with HP support technicians while they tried many things to solve the problem, all to no avail.  They suggested I return the printer and get another one, which I did, but the second one has the same problem.
    Has anybody out there run into this problem with the C410?  I would appreciate any help I could get, including from someone at HP. I strongly suspect this is a defect in the software. 

    One of the common issues with automatic duplexing, is the requirement of increased margins due to the way that the process works. It is not a defect, it is simply the way that the process needs to ensure print quality when auto duplexing. In contrast, manual duplexing does not have the same needs, as it draws directly from the tray. From testing of other brands, I can say that I have seen the margin issue occur with other manufacturers as well. Seems to be a necessary evil when auto duplexing.
    007OHMSS
    I was a support engineer for HP.
    If the advice resolved the situation, please mark it as a solution. Thank you.

  • Can i fix this adobe reader keeps crashing over and over

    im on facebook and it frezzes up then says adobe has crashed

    Check for updates to your plug-ins:
    <br /><br />
    https://www.mozilla.org/en-US/plugincheck/
    Please see the help article [[Using the Adobe Reader plugin with Firefox]], and if it doesn't resolve you problem report back here with the steps you took.

  • I HATE my new MACBOOK PRO, it will not let me open any PDF files and I downloaded the ADOBE READER three freaking times and it keeps saying that all the files are corrupt. I would rather have my 2008 Dell at this point. what is wrong with this thing

    I HATE my new MACBOOK PRO, it will not let me open any PDF files and I downloaded the ADOBE READER three freaking times and it keeps saying that all the files are corrupt or damaged. I would rather have my 2008 Dell at this point. what is wrong with this thing

    Perhaps the PDF files are corrupted.
    Hit the command key and spacebar, a blue Spotlight in the upper right hand corner appears, now type Preview and press return on the Preview program.
    Now you can try opening the PDF's from the file menu and see what's going on.
    If they are corrupted, perhaps they are trojans from your Windows PC or gotten from a bad location online.
    Download the free ClamXav and run a scan on the possibly infected folder.

  • I just installed Adobe Reader on my Macbook Air (followed all steps given) and still cannot read my .pdf files. Disappointed!

    I just installed Adobe Reader on my Macbook Air (followed all steps given) and .pdf files still cannot be displayed after I double click on them.

    If by that you mean Preview is still opening the files Control Click and HOLD on a .pdf file you'll see Open With (at the bottom) Other Dialogue box. - mouse over to it and before you choose Acrobat click Always Open With in the checkbox.

  • Adobe Reader 8.1.2 and MAC OS X 10.4.11

    Hi,
    Just installed Adobe Reader 8.1.2 and when I try to open a .pdf, the file opens for around 5seconds and then disappears and Reader closes without any apparent error message.
    In all my years of using free Acrobat (now reader? - why the change in name?) I've never had an issue as just a "dumb" user... I'd sure like to get back to that situation ;-)
    Here is what gets written into the console window if that helps:
    ===== samedi 29 mars 2008 10 h 01 Europe/Paris =====
    terminate called after throwing an instance of 'std::runtime_error'
    what(): Unable to determine registration filepath!
    Any and all suggestions gratefully received.
    PaulR

    >In all my years of using free Acrobat (now reader? - why the change in name?
    The name was Adobe Acrobat Reader until version 5.0. As of 6.0 (2003)
    they changed it to Adobe Reader.
    >
    > what(): Unable to determine registration filepath!
    Could be this issue:
    http://kb.adobe.com/selfservice/viewContent.do?externalId=333592
    Aandi Inston

  • Adobe Reader 11.0.03 and Windows 8

    Hello,
    I am getting the error "cannot find or create the font 'Arial'. Some Characters may not display or print correctly" in Adobe Reader 11.0.03. If I click thru the error, the pdf is fine and perfectly readable and doesn't appear again. Also, my co-workers can download/open the same pdf's from the same source and get no errors at all. If I forward the pdf that I received the error with, the person who received the pdf in question doesn't get the error. It is random, it doesn't happen with all pdf's, but enough to cause concern. I have uninstalled/re-installed Adobe Reader 11.0.03, and done a repair. The font in question is installed. I even downloaded/installed the Arial font from an installation CD of Windows 8 in case mine were corrupted somehow.  Some backround information:
    Windows 8 on a tablet PC running a Corporate image
    Adobe Reader 11.0.03
    This image is the standard for my company and is the exact same on every tablet that is deployed within the company. Yet, to my knowledge, I am the only one receiving this error. I do not want to have this tablet re-imaged and don't believe it should be necessary.
    Any and all help and/or suggestions would be greatly appreciated.
    If I have forgotten to include any needed information to help your diagnosis/resolution, please let me know and I will post it as soon as I can.
    Thanks in advance for your help.

    http://helpx.adobe.com/acrobat/kb/reader-acrobat-flash-player-download.html

  • Adobe Reader 11.0.03 and Flash Player 11.8.800.94 Not Working on Windows 8

    On a computer running Windows 8 Enterprise, Adobe Reader 11.0.03, and Flash Player 11.8.800.94, I am unable to open a flash-enabled PDF.  Reader gives me the error "To view the Flash technology content in this PDF file, please install this version of Flash Player that supports Adobe Reader and Acrobat."  Adobe's Flash verification page shows me that Flash Player is working, and I can open other basic PDFs in Reader.  I have another machine with an identical setup, except that it has Acrobat 11.0.03 instead of Reader, and the PDF opens just fine on that machine.  Why won't Reader open the Flash-enabled PDF?

    http://helpx.adobe.com/acrobat/kb/reader-acrobat-flash-player-download.html

  • I cannot open a PDF in either Chrome or Firefox. I have uninstalled and reinstalled Adobe Reader XI.0.09 and restarted my computer.   This is the error I receive:Please wait...    If this message is not eventually replaced by the proper contents of the do

    I cannot open a PDF in either Chrome or Firefox. I have uninstalled and reinstalled Adobe Reader XI.0.09 and restarted my computer.   This is the error I receive:   Please wait...    If this message is not eventually replaced by the proper contents of the document, your PDF  viewer may not be able to display this type of document.    You can upgrade to the latest version of Adobe Reader for Windows®, Mac, or Linux® by  visiting http://www.adobe.com/go/reader_download.    For more assistance with Adobe Reader visit http://www.adobe.com/go/acrreader.    Windows is either a registered trademark or a trademark of Microsoft Corporation in the United States and/or other countries. Mac is a trademark  of Apple Inc., registered in the United States and other countries. Linux is the registered trademark of Linus Torvalds in the U.S. and other  countries.

    Or http://helpx.adobe.com/acrobat/kb/pdf-browser-plugin-configuration.html

  • Adobe Reader 9.3.4 and Pro Extended

    I tried to upgrade to the 9.3.4 version of reader and it wouldn't let me for some reason. Something about a missing .msi file in one of the directories. So I used revo uninstaller to remove it and try to reinstall it. I redownloaded the program and the ran the Adobe Reader 9.3.4 Update - setup. It processes to 100 % and then closes. And nothing. so I don't know whats going on. I also downloaded the trial of Adobe Pro Extended and everything went fine up to the install screen. I click the install button and nothing happens, so no clue whats going on with that either. Any ideas?

    I tried the first link to install reader and it simply runs to 100% and then closes.
    Date: Tue, 5 Oct 2010 08:43:37 -0600
    From: [email protected]
    To: [email protected]
    Subject: Adobe Reader 9.3.4 and Pro Extended
    Can you try installing the same from the following locations:
    ftp://ftp.adobe.com/pub/adobe/reader/win/9.x/9.3.4/enu/AdbeRdr934_en_US.exe
    http://www.adobe.com/cfusion/tdrc/index.cfm?product=acrobat_pro_extended
    P.S. The error message that you received while updating Adobe Reader was  probably due to the fact that you may have deleted the cached setup  files on your system. Hence, it was prompting you to provide the  required installer file (.MSI file)
    >

  • Printing problem Adobe Reader 9.3.0 and Windows 7 64bit

    Good morning:
    I cannot print a PDF to my Toshiba E-Studio165 copier (print through router).  The data is sent to my E-Studio and the data light blinks and the copier starts but nothing prints.
    I can print the same PDF to an old Brother HL-5140 that is connected via USB.
    At first I thought there might be a document converter problem but as I can print to 1 printer but not the other that might not be the situation.
    Any suggestions would be appreciated.
    David

    Many thanks for your helpful advices!
    Now I know, that after 9.3.0 first must be installed 9.3.1 and second 9.3.2. I see, this was the error and not the en_US/german problem.
    I have prepared 3 screenshots of my Windows 7, to show you, that I have 3 Adobe Readers in my Adobe folder under C:\Program Files (x86).
    Please see snap0003.jpg with the three Adobe Readers. In snap0004.jpg can you see my Add or Remove Programs: Adobe Reader is not existing.
    In snap0005.jpg is a screenshot from Secunia PSI. I had the Adobe Reader 9.3.0 and they offer me the update to 9.3.2! That brings me an update error.
    But my problem is, how can I uninstall 2 of 3 Adobe Readers. What can you say me to this problem?

  • I have downloaded Adobe Reader on my tablet and I have Adobe Reader XI on my laptop, how do I get it where I am able to merge the two?

    I have Adobe Reader  on my tablet and Adobe Reader XI on my laptop, how can I merge the two?

    You'll need to explain better what you're trying to do.
    I can't conceive what it would mean to merge applications on two different operating systems.

Maybe you are looking for

  • A problem with Win 7 Pro, Outlook Web Access based on Exchange Server 2003, and two different domains

    Dear Microsoft Support, As mentioned in the title, I have two domains. One is Domain A at HQ. The other one is Domain A at branch office. A laptop having Win 7 Pro OS is a client of Domain A. The Domain A has Exchange Server 2003. Users of Domain B g

  • 24" iMac won't boot!

    My 24" iMac is around four years old, and running Leopard v.10.5. It froze up yesterday while playing tunes in iTunes. I had to do a hard restart (with the on/off button on the backside). And now, it will not boot. I get the "tone", then the Apple ic

  • CS5.5 to CS6

    I saw that I can upgrade from CS5.5 Web & Design to CS6 Web & Design, but how do I actually do that?

  • How do you turn off shading in 3D mode?

    I want to wrap a logo around a baseball. All I need is the logo to be rendered in 3D, and I will use the Multiply blending mode to use the shading that's already on the baseball. How do I turn off all shading effects in the 3D interface so no additio

  • I can't charge my iphone using the usb wire

    nor can i sync upto itunes??? Is there any drivers that i can download so i can do this??