Adobe Reader 9.3.3 Update Freezes on Processing

Freezes on 93.6% and does not proceed further.
This is just running it straight after downloading it from Adobe and also when I run the command switch "-nos_ne" to extract the contents for network customisation.

Try uninstalling, running the Microsoft Installer Cleanup tool then re-installing.

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Adobe Reader XI 11.0.07 freezes intermittently on Windows 8.1 when doing "Save As"

Adobe Reader XI 11.0.07 freezes intermittently on Windows 8.1 when doing "Save As". This occurs when opening a file from Outlook or from the web. I have IE 11 and Microsoft Office 365 installed on a Toshiba Satellite P50. Windows and Office have the latest updates. There are no error messages. I can clear Adobe Reader with Task Manager. Opening the PDF again has the same result in that it may hang or work correctly when doing a “Save As” again. This occurs intermittently when charging the laptop or when on battery.

Some things to try...
Using Windows Explorer navigate to C:\Program Files (x86)\Adobe\Reader 11.0\Reader, then double-click on Eula.exe and accept the license agreement
Can you open Adobe Reader by itself? If so, try disabling Protected Mode [Edit | Preferences | Security (Enhanced)].
If you cannot open Reader by itself, try to disable Protected Mode in the registry; download, unzip, then run the attached registry script
It could even be a malware issue; see http://helpx.adobe.com/acrobat/kb/reader-core-dll-error.html

Adobe Reader won't open Tried installing updated Adobe Reader and error came up in the process and told me to contact software manufacturer. Could I uninstall current Adobe Reader and then try installing the current AR? Any ideas?

My Adobe Reader wouldn't download tickets. Tried opening Adobe Reader application but it would not open. I saw my Adobe Reader needed to be updated, so I attempted to install new Adobe Reader. When it came to finalizing, it said there is an error and can't do. Any ideas? I have no functioning Adobe reader. Should I uninstall old Adobe Reader and then try installing the updated AR?

(Had to step away & do things) I can't even open up the Adobe Reader application to uninstall; get message it won't open. And now have more things needing to be downloaded to print. Any ideas on how to open the app, so I can uninstall. I have a MAC OS X 10.9.4 When the installation initially failed I received this message from Adobe, " Adobe Reader Installation Error Package name Adobe Reader xi (11.0.07) Installer: installing abase path/installer: The install failed (The install encountered an error that caused the installation to fail. Contact the software manufacturer for assistance.) It did not specify what the error was

Adobe Reader 11.0.03 update

Simple nuisance really - I had Adobe Reader 11.0.03 update installed when I first received the notification. It successfully installed, so I believe when I select the About menu item and it indicates such.
Why then, every week since then, I get an update notification for Adobe Reader 11.0.03. I installed it every time for the first couple weeks thinking it was a valid update and not paying attention to the release number. The release number has been 11.0.03 for quite a while and I now realize something is not right.
FWIW - Adobe Reader works fine on my machine.
Thanks in advance for any insight.
KR

If you're using Windows, 11.0.5 is the latest version (11.0.4 was a software update and 11.0.5 was a security fix)
You can download the FULL installer here: http://get.adobe.com/reader/enterprise/
FIRST, you'll want to download and run the Adobe Cleaner to remove the old version. http://labs.adobe.com/downloads/acrobatcleaner.html

Adobe Reader 11.0.09 update for Mac does not install.

I downloaded the Adobe Reader 11.0.09 update for my Mac but it failed to install. The following error message appeared-> "Install failed. The following install step failed: run preinstall script for payload. Contact the software manufacturer for assistance." Please help.

Hi mac guy,
Please check out the below forum post--
Acrobat X Pro Update 10.1.10 failed with Mac OS 10.9.3

Adobe Reader and Acrobat Pro updates for 11.0.10 being pushed out through SolarWinds Patch Manager are not being recognized as applicable.

I am trying to update our Adobe Reader and Acrobat Pro to 11.0.10 using the default MSP packages with SolarWinds Patch Manager. All of the systems keep reporting as 'NOT APPLICABLE'. All of the workstations have Reader11.0.09, with about 10% still on 11.0.08 (due to the fact that the reader 11.0.09 package only patched about 2/3 of the systems). All systems that have Acrobat Pro are 11.0.09.
In SolarWinds I am using the "Adobe Systems, Inc. Packages" node.
Adobe Systems Acrobat 11 Catalog
Adobe Systems Reader 11 Catalog
and the SW Patch Manager downloads the msp's straight from Adobe.
I have checked the msp's manually and they will update at least back to 11.0.07 in Reader, and 11.0.0 in Acrobat Pro. (I had an old stand alone system that still had Reader 11.0.07, and I did a new install of Pro and went straight to update 11.0.10)
The SolarWinds Tech said, "Okay. That content is produced by Adobe. Any questions concerning applicability logic or diagnosing why a package reports as NotApplicable when that's not expected would need to be directed to Adobe, as they are solely responsible for that content and its behavior".
I am new to SolarWinds Patch Manager, and any help or advice would be greatly appreciated.

It sounds like you are attempting to use the SCUP catalogs outside of the MS solution. I can almost guarantee you that Adobe didn't test it if it's not referenced in the ETK: 11 SCCM-SCUP — Enterprise Administration Guide
That being said there "should" be logging available in any deployment solution. Since I am not familiar with Solar-Winds particular solution I can't say if it logs errors and how verbose those logs might be. If you have logs then post the output and the forum members "might" be able to assist you.

Installing Adobe Reader 9.3.4 Update in Windows XP SP3

I WAS UNABLE TO COMPLETE THE ABOVE SUBJECT. I RECEIVED THE FOLLOWING NOTICE: UPDATE FAILED. THE INSTALLATION SOURCE FOR THE PRODUCT IS NOT AVAILABLE. VERIFY THAT THE SOURCE EXISTS AND THAT YOU CAN ACCESS IT. ERROR: 1612.
WHAT IS THE INSTALLATION SOURCE? THE ERROR CODE 1612 REFERS TO A ROBOPDF 3 WHICH SEEMS TO BE NO LONGER OBTAINABLE.
CAN ANYONE PLEASE ADVISE ME OR HELP ME WITH THIS UNEXPECTED PROBLEM? THANK YOU.

Just adding to what ʇɐb ɹəuəllıʍ has said above,after cleaning the corrupt installation :
•download the 9.3.3 installer http://ardownload.adobe.com/pub/adobe/reader/win/9.x/9.3.3/enu/AdbeRdr933_en_US.exe and run it;
•download the 9.3.4 update http://ardownload.adobe.com/pub/adobe/reader/win/9.x/9.3.4/misc/AdbeRdrUpd934_all_incr.msp and run it.

Adobe Reader 11.0.2 Installation freezes at package scripts

I have been having issues updating my adobe reader from 10.1.4 to 11.0.2
Each time automatic update tried to dowload it an error would say
the "app has been altered from the original installation", or something of that sort.
so I deleted Adobe Reader 10.1.4 hoping it would enable me to download and install
a fresh copy of 11.0.2
I have 2 users on my MacBook Pro using Lion 10.7.5
and have tried installing with both users logged in, one user logged in, then with only
the other user logged in. I have tried deleting the dmg file and redownloading using
a different browser (Firefox and Safari were the two used)
I deleted the dmg file from one user and tried installing it with the other, all with the
same end result:
Installation gets to a "less than a minute remaining" at the
installation of package scripts, and it locks up. The computer fan kicks into high gear
and the "minute remaining" starts to climb. I let it get to 1 hour and 25 minutes remaining
on one attempt, and force quit. I have had to force quit every time I attempt to install.
Any help in this matter would be greatly appreciated.
Thanks,
Chad

I have since downloaded 10.1.4 again, it works, but I still gett an issue with updating as I did before.
Another thing I thought strange was that it was updating to 10.1.6
How do I fix this?

The "Adobe Reader 11.0.08 security update - All languages" is not working with "Adobe Reader 11.0 - Multilingual (MUI) installer" using msiexec when creating an msi package. is there going to be a release of Adobe Reader 11.0.08 update - Multilingual (MUI

Is it possible to create an msi package if the product you are upgrading is Multilingual (MUI) and the update(msp) you are applying is not Multilingual (MUI) but "All languages"?

Please download the latest Adobe Reader patch from the below mentioned location, it will work with MUI installer.
ftp://ftp.adobe.com/pub/adobe/reader/
~Deepak

Adobe Reader not working after update to version XI

I have had Adbobe Reader installed on my PC for ages and have been using this to view my PDF files without any issues. However, Adobe Reader updated automatically to version XI a few days ago. Since then, I have been completely unable to open Adobe Reader at all. The screen does not load up fully with only the top menu bar visible and the remainder a blank grey screen with all menu options inactive or greyed out, and sometimes crashes and closes automatically after a few seconds. I am unable to view any PDF file, even those which I previous viewed with no issues. I have tried running the Adober Cleaner tool but this has not helped. I have tried uninstalling and reinstalling Adobe Reader numerous times with no success. I have also tried reinstalling previous versions of Adober Reader but have idential issues with these too. I have tried checking system compatability using the troubleshooter tool but this appears to be fine, and have also tried disactivating my AntiVirus/firewall software (Norton 360). I am running a Windows 7 operating system in English (UK). Any help gratefully received as Adobe will not offer telephone assistance as this is freeware! Thanks in advance.

You may have given up by now.. I just hope this advice helps some other user..
Have encountered this isssue several times..
several points I will note: of the machines I have worked on to date: only 1 did not have malware, all thus far have been 64bit Win7 and it seems after update to Reader 11.03..
but each so far I have:
- Checked for and removed any malware and or strange BHO's and Toolbars
- cleared all temp files including temporary internet
- removed Adobe reader and ANY OTHER PDF READER and reinstalled Adobe reader
- Checked that PDF's are associating with Adobe reader (sounds silly )
- Started the PC in Safe Mode - check reader works
                                             - Disabled Protected Mode in preferences: then disabled antivirus, along with most startup services and applications
                                             - restarted in normal mode - Check PDF opens normally: 100% of time for me it worked
                                             - re-enabled the anti-virus - restarted PC and rechecked
                                             - re-enable services and applications by group - restart and retest
So far that is all that I have needed to do.
All the best
Message was edited by: Glenn Hurse - missed the Disable Protected mode step.. lazy typist

Adobe Reader keeps on crashing and freezing my computer

I have Adobe reader 9.4, the latest version, on my computer but even after numerous reinstalls the software continues to cause problems by freezing my computer. I've thought about other problems like viruses or bugs that could be and explanation but I have run scans on my computer which have come up with nothing. My computer does not have that much software running on it and I have checked for issues with those programs but have come up with nothing and still believe Adobe Reader Is the cause.Any advice? Thank You!

Uninstall Reader 9.4 and try the latest Adobe Reader X (10.0).
If you still have problems, please state your operating system and version.

Adobe Reader XI 11.0.03 Freezes After 3 Seconds!

I can't seem to open any PDF files, either in Firefox or from the program itself. I've already tried the recommended solution below and it didn't help at all. So how do I fix this?
Three things to try...
Using Windows Explorer navigate to C:\Program Files (x86)\Adobe\Reader 11.0\Reader, then double-click on Eula.exe and accept the license agreement
Can you open Adobe Reader by itself? If so, try disabling Protected Mode [Edit | Preferences | Security (Enhanced)].
It could even be a malware issue; see http://helpx.adobe.com/acrobat/kb/reader-core-dll-error.html

Reader and Acrobat Pro freeze on my system for nearly 30 seconds after opening a PDF in either one. I chalk it up to the fact that it's a six year old PC with a 32 bit processor and only 2GB of RAM running Windows 7. After the freeze, I can view or edit PDFs just fine.
Does it eventually unfreeze or does it just "lock up" and stay that way?

Adobe reader 9.1.2. update failure

I need Help.
After updating my adobe reader to 9.1.2. on a brand new Windows Vista machine, the pc keeps asking if I want to restart my computer. Well, i have done it for serverall times and still it keeps asking if i want to restart the computer or not.
Deleting 9.1.2. doesn't help. The computer says that it is busy with adabo reader and therefore can't be deleted. Installing a new version doesn't help either. Adobe manager says that it's already busy with installing another version af adobe reader.
Does someone knows what to do? Restarting the PC isn't the answer.
Jacky

The Microsoft Installer Cleanup tool is your friend. Use it to remove all vestiges of Reader from the Windows Registry.

Cannot download adobe reader xi and the update of flash player , my computer has the x adobe reader

cannot download xi adobe reader and the updated flash player , my computer has the x adobe reader - please help

Hi ritacohen123,
Please let me know what error you get while downloading and you are using which browser?
You can try downloading Reader 11 setup from : ftp://ftp.adobe.com/pub/adobe/reader/win/11.x/11.0.02/en_US/
and you can find the offline flash player installer from : http://helpx.adobe.com/flash-player/kb/installation-problems-flash-player-windows.html#mai n-pars_header

Adobe Reader 9.3 PDF's freeze/hang with IE 8 Browser and Vista: Solution Provided

I have been using Internet Explorer 8 well for some time but I am now having repeated difficulty with Adobe Reader 9.3 because PDF's continually freeze or hang up while I am in the browser -- forcing me to close the browser completely.
Incidentally, Resetting IE 8 to its Default settings did not help to prevent the browser from still freezing while trying to read PDF's.
The only way I solved this problem is to uninstall Adobe Reader 9.3 completely, Restart the computer, and then install Adobe Reader 8.2.0 . Now, I have absolutely no difficulty with PDF's freezing or hanging up.
Adobe has simply to debug Reader 9.3 in order to make it more compatible with IE 8 and Vista.....

What I would try if I were in your situation
uninstall your current Adobe Reader;
reboot Windows to make sure that all components are removed;
download this installer http://ardownload.adobe.com/pub/adobe/reader/win/9.x/9.3/enu/AdbeRdr930_en_US.msi (save to disk);
close all browser windows, then run the downloaded installer.
If the problem reoccurs, and if no-one else in this forum has any better advice, then maybe you should try an alternate PDF reader such as Foxit Reader. (But make sure that you don't install the bundled toolbar!)

Adobe Reader 9.3.3 Update Freezes on Processing

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