Adobe reader 9 - email (submit)  pdf issue

I created a form that allows us to fill out time off requests and click submit button which attaches the pdf to an email which is sent to our secretary. She enters in the time off request and then clicks the same button to mail it back to a supervisor. However when she does it she gets asked to choose to use a desktop email client or...(some other choice I can't remember). She daily has to rechoose the option and now that she's accidentally chosen the wrong option she gets the "send pdf data as" box which only allows her to save the PDF.
I'm finding nothing in any google searches on why this is happening or how to rectify the situation. This started happening after upgrading her to reader v.9 (no, downgrading is not an option)

I created a short PDF form to allow people joining our non-profit to submit us their name, address , Email address before flipping over to the PayPal site to make payment. The SUBMIT function works as intended (Email message w/pdf attached to my address is brought up) on a PC running only Acrobat PRO. With another PC running only Reader 9 I receive a message that "this operation not permitted". I have tried changing the preference setting to FDF (form data only) but have not found a way to do this yet. My solution has to work for the general public using only recent Readers on their computers.

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