Adobe Reader 9 not opening some PDF's

I think I'm having issues with Reader 9.  I create reports in MS Access and OutputTo PDF.  One of the reports
is fairly complex and actually prints out sideways.  When I email these reports to customers, some can open them, some cannot.
  If a customer can't open the report from the email, first step is to Save As and save the report to their desktop and open it from there.  Works for some of the clients.  Some can't even open it then.  It appears that the newer version of Adobe reader might be the culprit, but not totally sure yet.  (i.e. users of Adobe Reader 8 don't seem to have this issue.)
Has anyone else run into this issue or have any suggestions?
Thanks.

I was all excited, thinking version 9.3 might be the answer.  (9.1 and 9.2 were the ones that weren't working)  However, after testing on a different computer, I can say that this is not the case.  I think the key difference between what I uploaded here (which you could open) and the problem customers is having is opening an email attachment.  I can save the file from the email to the desktop and open it fine.  However, when trying to open the attachment directly from the email, it locks up Adobe.

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