Adobe Reader bypasses "secure print" settings when printing from IE add-on

We have the IE add-on for Adobe Reader enabled (Internet Explorer 9), and we've found that for some people this is causing PDFs to get printed without the "secure print" option, even though the print dialog shows it. Our printer settings all have the setting enabled for "secure print", which requires you to enter a PIN on the printer before the print job will be released. When printing PDFs from Adobe Reader (currently 11.0.3, but I couldn't see anything in the release notes for .4, .5. or .6 that are relevant) outside of IE, secure print works fine, but when it's opened within the Adobe Reader plugin for IE, the secure print setting is enabled but the print job gets sent to the printer without the PIN requirement... somehow.
I'm completely stumped by it, and didn't even believe it until I saw it myself.
Does anyone know what might be working differently when a PDF is printed from the add-on than when it's printed by a 'full' instance of Adobe Reader?
On an affected PC, if you disable the add-on, the PDF opens in that full instance and works normally, so it's very definitely related (somehow) to the add-on specifically.

Hey,
I have been advised against monitor calibration, and I'm assuming if all of my other products have come back correct in terms of colour I see on screen that it should be ok?
the person that told me about the Adobe workspace has the same printer, but she works in Photoshop, and had someone set it up for her. She tried to help over phone, but is difficult as we have different versions of Adobe software, and it was a while since she had it done.
My workspace is currently in RGB, so would you suggest working in CMYK?
If I have my workspace set to Adobe RGB (1998) should I then be changing my printer profile to the same one?
I've attached the colour setting screen shot, I've not done anything to change this.
I think I need the setting on bottom image set to 'colour sync' is that right?
I'm also not sure about the relative colourimetric option. When at art college, I was always told to print in perceptual, but not sure which is best option here.

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