Adobe Reader cannot open certain pdf files
I have downloaded the adobe reader but it still cannot open some pdf files although it can open a general pdf file. I need help to be able to open a specific pdf file.
Hi Jocelyn,
Would it be possible to share the pdf file with me so that I can have a look.
Regards,
Rave
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I DL ver 9,10,11 of Free Adobe Reader - cannot open any PDF file.
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Repeated Error Message with Adobe Reader after opening up PDF files
After experiencing this problem, not being that computer savvy I figured I'd remove the existing Adobe Reader from my computer and download a new version in the hopes of eliminating the problem. When I do so, I get message "The patch package could not be opened. verify that the patch package exists and that you can access it, or contact the application vendor to verify that this is a valid Windows Installer Patch Package."
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In that case, you might try this forum: http://forums.adobe.com/community/acrobat/acrobat_windows This one covers a different Adobe product.
What it sounds like is that one of the helper programs that reader uses, called plug-ins, isn't working. If you've recently added a plug-in, you might try removing it. Otherwise, I would be inclined to uninstall reader and reinstall the latest version. -
Adobe Reader Cannot Open Ebook
Suddenly adobe reader cannot open my pdf ebook due to the
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I cannot open a pdf file with aol e-mail. I went to preferences in Adobe Reader but did not know what to enter for Incoming IMAP and outgoing SMTP. I can open pdf files from windows explorer as I have associated .pdf files with adobe reader. My operating system is windows 7.
When I try to open the pdf file within aol e-mail I get a message: 'Your security settings do not allow this file to be downloaded'. I have not changed my security settings (Tools, Internet Options, security).Or http://helpx.adobe.com/acrobat/kb/pdf-browser-plugin-configuration.html
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Why Adobe Reader XI cannot open a pdf file that can be opened with Reader 9?
Why Adobe Reader XI cannot open a pdf file within a browser that can be opened with Reader 9?
Hi Steve,
Sorry, I cannot post a URL to the file because it is for intenal use only.
I noticed that the pdf file can be opened outside of IE browser if I disable the Adobe Reader add-on (active-X) in IE browser. If I enable the Reader add-on, the Reader cannot complete the file download. The progress bar goes in a half way, and stays there.
Just FYI, the pdf file was created by Distiller 7. Do you think it is the issue of Reader add-on? Thanks. -
Cannot open Adobe Reader XI or any PDF file
When I try to open Adobe Reader XI or any PDF file, it says that it "cannot open in Protected Mode due to an incompatibility with your system configuration. Would you like to open Adobe Reader with Protected Mode disabled?" When I choose open with Protected Mode disabled, it then displays "Acrobat failed to load its Core DLL.” Please help. Thank you. All PDF’s and adobe reader use to work on my computer. Thank you. When I try troubleshooting the problem, “incompatible application” is listed under the troubleshooting report.
Hi
Please follow this KB doc: http://helpx.adobe.com/acrobat/kb/reader-core-dll-error.html
Thanks -
I need your help I downloaded adobe reader Xl and I still cannot open my pdf files. Please help as soon as possible I need it for work
When I try to open the file it just states that adobe is not responding. the file open up to the top of the page of the document but I cannot scroll down to read the document. Please I hope you can help me I followed the instructions.
[private data removed] -
Adobe freezes opening certain PDF Files
Hi!
We have a problem with the new Version Adobe Reader 9. When you open certain pdf files by double clicking them in Windows Explorer, Adobe Reader 9 Window opens and then freezes at 100% CPU load.
Other pdf files are OK.
Open Adobe Reader first and then choose File - Open works too.
Common thing of both pdf files is that they were created out of Winword printing it against a pdf printer called "pdf x-change".
Open the file with Version 8 or Foxit Reader works.
Any hints?
Greets
mosuramaSorry, no solution - i can not force everybody in the world to use adobe acrobat. Another customer had exactly the same problem with another pdf that was created by someone else
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I cannot open some pdf files online with Reader XI (like sample forms in Help section or IRS.gov or credit card statements). I have uninstalled Reader XI, cleaned and reinstalled. I have no problem right-clicking and downloading and then viewing the files. No problem viewing acrobat files. I'm runnnig Windows 7, IE9. I can acces them through Chrome.
RESOLVED
I found two suspect programs that were installed within the last 48-hrs that may have caused the problem
1) - Libre Office - latest update. This is a fork of Open Office. (unlikely)
2) - ManyCam video manipulation software (likely)
Following info here, I opted to try to open an Adobe PDF file that was on my hard drive. When I did, it refused and IE10 gave me an ActiveX error (AHA!!). When I checked the installation of ManyCam, it had installed a version of DirectX that may have over-written the resident versions or disabled them somehow.
I uninstalled ManyCam but left Libre Office's update in place, then I ran a system restore from a point 24-hrs before the installations.
This resolved the problem 100%.
So, the suggestion here is that there may be one or more program in the wild that is interupting the ActiveX or DirectX systems. They may be running or installing an older version. In this case it appears the handlers were broken.
Once the system restore had completed I was able to open Adobe PDF files within my IE10 browser from the Internet as well as open PDF files from my hard drive.
Note that this same issue also clearned up a problem I was having with the Comodo Dragon web browser, which is a fork of the Chrome project. Once I eliminated the suspect program and ran the system restore all was well. In the instance of the Comodo browser it was unable to open or reach anything - dead white screen below the menu bar.
So my suggestion would be to take an inventory of recent program installations, remove/uninstall them, run system restore from a date before the suspect programs were added, and see what happens. In my case that fixed the problem. -
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1. I assume you have some PDF documents you have been keeping a long time. Look at their modification date. Is it what you'd expect (years ago) or is it all the same, recent?
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I cannot open any pdf files with this reader, please advise.
What is your operating system? What is your browser? What is your Reader version? What exactly means "cannot"?
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