Adobe reader cannot open protected mode

I downloaded and installed Reader X,  and get the see the message adobe reader cannot open protected mode due to configuration errors.
The link provides no information as to what the problem is.
I have Windows XP SP3 (with all the updates) and using Avira AntiVir as the antivirus.
How do I get to the protected mode?

Hi,
The problem does not seem to be with Avira Antivirus Personal Edition.
Are there no unsupported configurations mentioned in the link
http://kb2.adobe.com/cps/860/cpsid_86063.html#main_Unsupported_configurations
on your system?
Also please let me know the following details:
1) Was ReaderX installed at the default path or the installer path changed manually?
2) Are the PDF files you are trying to open kept on any local disk or any kind of network share?
3) Please disable all the antispyware, antimalware and firewall installed in your system and then verify.
4) Please tell the kind of user(admin/standard/guest ) who is trying to open PDF files.
Thanks .

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