Adobe reader crashed after I root my device?
Hi! I have rooted my Pioneer P3 smartphone using this procedure playfuldroid.com/how-to-root-gionee-pioneer-p3-tutorial/ but it doesn't seems like I have missed out any step or brick my device as everything else is running smooth. However after my device is rooted, my adobe reader seems to crash when I open it. Should I reinstall my adobe or should I unroot my device?
I do not believe that rooting your device is the direct cause of the crash in Adobe Reader. You certainly do not need to unroot your device just to run Adobe Reader.
Please uninstall and reinstall Adobe Reader to see if it stops crashing.
How to uninstall and reinstall Adobe Reader for Android
What is the Android OS version on your rooted device?
Where is the PDF document (that you are trying to open) located? Is it on your internal storage or an SD card?
Similar Messages
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Adobe Reader crashes after a few seconds
Hello everbody,
I am using Adobe Reader 11.0.3. Unfortunately, it crashes always about ten seconds after starting the program.
Also deinstallations and new installations were not successfully.
Please can anybody help me?
Thank you very much.http://forums.adobe.com/thread/1266749?tstart=0
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Adobe Reader crashing on MacOS X 10.8.3 (Intel)
Adobe Reader crashes after a few seconds when I open a PDF file. I've tried a number of files and also removed and re-installed the App. Is this a known issue?
Edit: Still getting the same error. Reader crashes a few seconds - a minute after opening a PDF. Error message:
Process: AdobeReader [2595]
Path: /Applications/Adobe Reader.app/Contents/MacOS/AdobeReader
Identifier: com.adobe.Reader
Version: 11.0.0 (11.0.0)
Code Type: X86 (Native)
Parent Process: launchd [236]
User ID: 501
Date/Time: 2013-05-03 11:16:09.245 +0200
OS Version: Mac OS X 10.8.3 (12D78)
Report Version: 10
Interval Since Last Report: 28913 sec
Crashes Since Last Report: 1
Per-App Interval Since Last Report: 39 sec
Per-App Crashes Since Last Report: 1
Anonymous UUID: <cut>
Crashed Thread: 0 Dispatch queue: com.apple.main-thread
Exception Type: EXC_BAD_ACCESS (SIGBUS)
Exception Codes: KERN_PROTECTION_FAILURE at 0x000000000000000e
VM Regions Near 0xe:
--> __PAGEZERO 0000000000000000-0000000000001000 [ 4K] ---/--- SM=NUL /Applications/Adobe Reader.app/Contents/MacOS/AdobeReader
VM_ALLOCATE 0000000000001000-0000000000052000 [ 324K] ---/--- SM=NUL
Thread 0 Crashed:: Dispatch queue: com.apple.main-thread
0 com.apple.CoreFoundation 0x921673fa __removeHandler2 + 218
1 com.apple.CoreFoundation 0x92062053 CFRunLoopRunSpecific + 419
2 com.apple.CoreFoundation 0x92061e9b CFRunLoopRunInMode + 123
3 com.apple.HIToolbox 0x91af0f5a RunCurrentEventLoopInMode + 242
4 com.apple.HIToolbox 0x91af0bf5 ReceiveNextEventCommon + 162
5 com.apple.HIToolbox 0x91af0b44 BlockUntilNextEventMatchingListInMode + 88
6 com.apple.AppKit 0x90fff9aa _DPSNextEvent + 724
7 com.apple.AppKit 0x90fff1dc -[NSApplication nextEventMatchingMask:untilDate:inMode:dequeue:] + 119
8 com.apple.AppKit 0x90ff563c -[NSApplication run] + 855
9 com.adobe.Acrobat.framework 0x000671ba 0x5a000 + 53690
10 com.adobe.Acrobat.framework 0x00065c53 RunAcrobat + 307
11 com.adobe.Reader 0x00052ed5 main + 91
12 com.adobe.Reader 0x00052e71 start + 53
Thread 1:: Dispatch queue: com.apple.libdispatch-manager
0 libsystem_kernel.dylib 0x92dd69ae kevent + 10
1 libdispatch.dylib 0x964a0c71 _dispatch_mgr_invoke + 993
2 libdispatch.dylib 0x964a07a9 _dispatch_mgr_thread + 53
Nachricht geändert durch Cliff_ArnoldTry downloading the offline installer from http://get.adobe.com/reader/enterprise/
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Adobe Reader crash on MSO.dll after MS April updates
Hi!
After installing the latest Office 2013 patches in April, Adobe Reader crashes when using the mail function.
I have Adobe Reader 11.0.10 installed and Office 2013 Sp1 32-Bit. This is a RDS server.
Error:
Faulting application name: AcroRd32.exe, version: 11.0.10.32, time stamp: 0x547e9779
Faulting module name: mso.dll, version: 15.0.4711.1000, time stamp: 0x550916e4
Exception code: 0xc0000005
Fault offset: 0x0144ce27
Faulting process id: 0x5330
Faulting application start time: 0x01d07cd625f42b2a
Faulting application path: C:\Program Files (x86)\Adobe\Reader 11.0\Reader\AcroRd32.exe
Faulting module path: C:\Program Files (x86)\Common Files\Microsoft Shared\Office15\mso.dll
Report Id: 68118363-e8c9-11e4-9a57-00505683650c
Anyone else got this error?
/DanielPDN
Happy to look at the dmps if you can get to them.
Please follow our instructions for finding and uploading the files we need to help you fix your computer. They can be found here
If you have any questions about the procedure please ask
Wanikiya and Dyami--Team Zigzag -
Adobe reader crashes when 2 fillable PDF's are open
We are having trouble with Adobe reader on all levels. versions 9 10 and 11 are having this problem. When we have 2 fillable PDF's open and we Tab in one or copy and paste from one to another the program crashes with no warnings. It will close both files down like we had pressed the Close buttons. Acrord32.exe crashes each time is what i have noticed. I have not messed with Registry yet because I didn't think it would be needed at this moment since it is multiple computers. This is what I have done to try and fix this error and other pertinent information:
-Changed 3D settings
-Changed Security Settings
-upgraded from 9 to 10, 9 to 11, 11 to 10, 11 to 9, and it has been set back to 11 now
-uninstalled, reinstalled
-Broke some files and repaired the program
-tested on multiple computers with same results
-All systems are XP. on 7 it seems to be stable
-tested multiple forms with same results
If you need more information please let me know. Thank you for any help you can give me.
Thanks again,I have adobe reader 11.0.09 installed on Windows 2008 R2 configured as Terminal server with Citrix XenApp 6.5 installed. The Server is hosting on average 14 - 15 simultaneous sessions. Adobe reader is installed on the server. The server is provisioned via Citrix Provisioning server 6.x
The problem:
The User with regular credentials opens two PDF files with writable fields at the same time. The user accesses the environment via remote access with Citrix receiver installed on his / her local desktop. The user fills up the text field on the first form and copies the text from the fields of first form to the appropriate fields of the second form. After few minutes adobe reader crashes.
After I was investigating the issue, I found that at certain point the application crashes and throws a record into the ProcMon list
More details from ProcMon
After the crash of the application, the highlighted section in the snapshot above disappears and the application at this time is dead.
This issue happens only when the PDF forms are opened with Adobe reader on Windows 2008R2. I have tested Adobe Reader 11.0.7 and 11.0.8 all of them are crashing the same way.
Help is more than welcome.
Thank You -
In the last few days Adobe Reader crashes upon opening a document, either through a browser such as Firefox or double-clicking on a saved PDF.
I tried repairing the app from the control panel, then uninstalling and installing the latest version. No change.
Here is the crash report:
Problem signature:
Problem Event Name: APPCRASH
Application Name: AcroRd32.exe
Application Version: 11.0.3.37
Application Timestamp: 518e18e3
Fault Module Name: BtMmHook.dll
Fault Module Version: 6.3.0.8800
Fault Module Timestamp: 4e56aced
Exception Code: 40000015
Exception Offset: 00011958
OS Version: 6.1.7601.2.1.0.256.48
Locale ID: 1033
Additional Information 1: 5ee0
Additional Information 2: 5ee002e811f4b021292b217569d44ee8
Additional Information 3: cdc2
Additional Information 4: cdc2cb0a274231381209c24cc9cbe114
Read our privacy statement online:
http://go.microsoft.com/fwlink/?linkid=104288&clcid=0x0409
If the online privacy statement is not available, please read our privacy statement offline:
C:\Windows\system32\en-US\erofflps.txt
Running Win7 Pro 64-bit, SP1, Dell Latitude E6520, 8Gb
Suggestions? Thanks.I did another experiment and was able to launch Reader standalone. However, as soon as a document is opened, it crashes. Kinda useless.
After seeing another post about a crash, I turned off Protected mode. Reader works again, although I'd consider this a workaround, not a fix. -
Adobe Muse crashed after preview
After update, Muse crashed with this site when I try to see preview without any messages.
It happen if I try to previewing new version file.
When I open old version of the file and dont save it - the preview was OK, but when I save the file with new version - it crash (
When I try to preview my site from «Preview in browser» - it worked OK.Because nobody did not answer me, I will answer my own:
When Adobe Muse crashed after preview (in my case) - it crashed because of using Yandex.Metrika (web analytics and reporting engine).
I dont know the reason of this - why new version of Adobe Muse dont like Yandex.Metrika ( -
Reader crashes after about 5 seconds. Vista.
Reader crashes after about 5 seconds. Vista operating system. latest version of Reader for Vista.
I solved the problem by uninstalling all of the Adobe stuffr I had, then installing the lower version. Beware of "X" on standalone PC's. I believe that X thought I used a server.
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Adobe Reader Crashes when adding Signature or initials-Update
Tried both Reader X and XI. Using Windows 8. Was working previously, just started for no reason. No problem on other computer with Windows 7.
Update: Problem solved - did the Windows update from 8 to 8.1 and Adobe Reader works perfect. Not sure if this may help someone else.I have adobe reader 11.0.09 installed on Windows 2008 R2 configured as Terminal server with Citrix XenApp 6.5 installed. The Server is hosting on average 14 - 15 simultaneous sessions. Adobe reader is installed on the server. The server is provisioned via Citrix Provisioning server 6.x
The problem:
The User with regular credentials opens two PDF files with writable fields at the same time. The user accesses the environment via remote access with Citrix receiver installed on his / her local desktop. The user fills up the text field on the first form and copies the text from the fields of first form to the appropriate fields of the second form. After few minutes adobe reader crashes.
After I was investigating the issue, I found that at certain point the application crashes and throws a record into the ProcMon list
More details from ProcMon
After the crash of the application, the highlighted section in the snapshot above disappears and the application at this time is dead.
This issue happens only when the PDF forms are opened with Adobe reader on Windows 2008R2. I have tested Adobe Reader 11.0.7 and 11.0.8 all of them are crashing the same way.
Help is more than welcome.
Thank You -
How do I get Adobe reader to be recognized on my Devices and Printers?
How do I get Adobe reader to be recognized on my Devices and Printers?
CutePDFWriter is a third-party application, which Adobe doesn't provide support for. But, I did find the following on their website:
"Requires PS2PDF converter such as Ghostscript (recommended).
You can get the free GPL Ghostscript 8.15."
Here's a link to their website:
CutePDF :: Product :: CutePDF Writer
So, it looks like it creates a PostScript file for you, but then you need additional software to convert the PostScript file to PDF.
Best,
Sara -
Updated Adobe AIR and now Adobe reader crashes when trying to open PDFs created by Livescribe
Adobe AIR auto-updated earlier this afternoon, and now every time I try to open a PDF created by Livescribe, Adobe Reader crashes.
Adobe Reader XI ver. 11.0.0.379
Adobe AIR ver. 3.5.0.1060
Windows 7 Pro, SP1
I have tried uninstalling/reinstalling both AIR and Reader, to no avail. I can provide install log for AIR if needed (just need to know how to upload it, or if you'd rather me paste the text).
Thanks for any help,
-RickHi Rick,
I'm surprised that the AIR update would cause Reader to crash. I received an update to Reader recently (yesterday I think), could this have also occurred on your system? Regardless, we should be able to drop back to an earlier version of AIR to try it out. Just uninstall and then grab AIR 3.4 located here:
http://download.macromedia.com/air/win/download/3.4/AdobeAIRInstaller.exe
Please let me know if this helps.
Thanks,
Chris -
Adobe Reader crashes on importing form XML data larger than 500KB
I'm trying to import XML data into a PDF form using Adobe Reader. When the file size of the XML is smaller than 500 kilobytes, the PDF form loads the data fine. However, any larger than this leads to Adobe Reader crashing without a warning or error message.
I've tried this with Aodbe Reader versions 7.0.5, v9 and even the latest Adobe Reader X: same result. So the latest version does not have any patches for this issue so far.
To be more specific, the form is an IPC-1752-2 v1.0 Material Composition Declaration form. The XML data is generated by a software. Some of the XML files worked fine but others caused Reader to crash. Experimenting with a repeating data node, I tried different file sizes and came to the conclusion that Reader crashes past around 500KB.
Any patches or quick workarounds will be greatly appreciated!
Thanks,Firstly I woudl not use the submit by email button (it is too restrictive). You could create or build an email submit button. Just drop a regular button on the form (change the caption to something more meaningful). Now make it a submit button. A submit tab becaomes active. Click on that. In the Submit to URL field enter in the command:
mailto:[email protected], youremail [email protected]?subject="This is a subject"&cc="ccaddress if req"&body="This is the body if required"
You can control all parts of the message this way. Do a google search for mailto to see all of the different options.
Now you need to set what you are going to send. In the Submit As dropdown, choose PDF. Now a PDF will be sent. To be able to allow all users to send PDF you will have to Reader Extend the form. You can do this in Acrobat. Once all of this is done, open the form in Acrobat and under the Advanced menu choose Extend Features in Adobe Reader. Now follow the wizard and save your form. Distribute the saved form.
Paul -
Adobe Reader crashes when printing
Dear sir,
Our CEO has an issue with Adobe Reader crashing when he tries to print. His Operating System is Windows Vista x64.
This issue does not happen always, but still enough to be inconvenient.
The error message from the application log of Windows is shown below:
Log Name: Application
Source: Application Error
Date: 09/09/10 1:27:23 PM
Event ID: 1000
Task Category: (100)
Level: Error
Keywords: Classic
User: N/A
Computer: BELT656019.logistics.corp
Description:
Faulting application AcroRd32.exe, version 9.3.3.177, time stamp 0x4c1d77af, faulting module Updater.api_unloaded, version 0.0.0.0, time stamp 0x4c1d65ab, exception code 0xc0000005, fault offset 0x6663da0f, process id 0xe94, application start time 0x01cb5011edb21b53.
Event Xml:
<Event xmlns="<http://schemas.microsoft.com/win/2004/08/events/event>">
<System>
<Provider Name="Application Error" />
<EventID Qualifiers="0">1000</EventID>
<Level>2</Level>
<Task>100</Task>
<Keywords>0x80000000000000</Keywords>
<TimeCreated SystemTime="2010-09-09T11:27:23.000Z" />
<EventRecordID>62291</EventRecordID>
<Channel>Application</Channel>
<Computer>BELT656019.logistics.corp</Computer>
<Security />
</System>
<EventData>
<Data>AcroRd32.exe</Data>
<Data>9.3.3.177</Data>
<Data>4c1d77af</Data>
<Data>Updater.api_unloaded</Data>
<Data>0.0.0.0</Data>
<Data>4c1d65ab</Data>
<Data>c0000005</Data>
<Data>6663da0f</Data>
<Data>e94</Data>
<Data>01cb5011edb21b53</Data>
</EventData>
</Event>
Have you got any idea what the issue/solution may be?
Thank you in advance.
Best regards,
Karel Driessorry will not be able to attach the pdf file - The file isn't damaged as it will print from other printers as they all use the same print drivers as they print through a print server.
I have also attached to the printer off-line and used new printer drivers from HP and it still fails 20 page pdf and stops at page 9 saying cannot extract correct font.
the file was created in Quark express ver 8.
It is happening to a handfull of people -
Adobe Reader hangs after opening a PDF file for a minuet
Adobe Reader hangs after opening a PDF file for a minuet
Pat. Thanks for your promote reply. I have resolved the issue.
Closing the tools pane at the right side:
open Adobe Reader without opening a PDF file
collapse 'Tools' pane
then open some PDF
It shouldn't hang anymore -
Adobe reader crashes when I print a pdf
When I try and print a PDF document, Adobe Reader crashes. The rainbow pinwheel of death comes up. The Force Quit dialogue box says that Adobe reader is not responsive. What do I do?
Thanks. Lots of us on Macs never install Adobe stuff. With Preview you can do a lot of things (like instant alpha, and dragging pages from one pdf to another). Are you also aware that in the Print menu there is a direct Print to PDF option?
Have fun.
Graham
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