Adobe Reader Crashes in uxtheme.dll

We are facing an intermittent crash in Adobe Reader (both 8 and 9). This happens when the user is working with an Adobe Livecycle Designer Form. As enclosed the crash happens in uxtheme.dll which is a windows themes component. Since it is intermittent and not happening for all users, we are unsure as to where the problem maybe. After the crash the user is able to re-open the same PDF and do the same thing they were doing earlier.
Grateful for any answers.

Hi Paul,
This crash is happening on several machines with multiples versions of Adobe Reader 8, 8.1 and 9.1. However the crash only seems to be happening when using Livecycle designer forms. I did post this on the Adobe Reader forums as well. Grateful for any help...
kalyanbk

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Adobe Reader crash on MSO.dll after MS April updates

Hi!
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Faulting application name: AcroRd32.exe, version: 11.0.10.32, time stamp: 0x547e9779
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Adobe reader crashes when 2 fillable PDF's are open

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-tested multiple forms with same results
If you need more information please let me know. Thank you for any help you can give me.
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More details from ProcMon
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Thank You

Updated Adobe AIR and now Adobe reader crashes when trying to open PDFs created by Livescribe

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Source:        Application Error
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1   com.apple.CoreFoundation                0x92062053 CFRunLoopRunSpecific + 419
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4   com.apple.HIToolbox                     0x91af0bf5 ReceiveNextEventCommon + 162
5   com.apple.HIToolbox                     0x91af0b44 BlockUntilNextEventMatchingListInMode + 88
6   com.apple.AppKit                        0x90fff9aa _DPSNextEvent + 724
7   com.apple.AppKit                        0x90fff1dc -[NSApplication nextEventMatchingMask:untilDate:inMode:dequeue:] + 119
8   com.apple.AppKit                        0x90ff563c -[NSApplication run] + 855
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Nachricht geändert durch Cliff_Arnold

Try downloading the offline installer from http://get.adobe.com/reader/enterprise/

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Thanks. Lots of us on Macs never install Adobe stuff. With Preview you can do a lot of things (like instant alpha, and dragging pages from one pdf to another). Are you also aware that in the Print menu there is a direct Print to PDF option?
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Thanks. Here are the details:
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http://docdroid.net/huxj
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Adobe Reader Crashes when adding Signature or initials-Update

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I have adobe reader 11.0.09 installed on Windows 2008 R2 configured as Terminal server with Citrix XenApp 6.5 installed. The Server is hosting on average 14 - 15 simultaneous sessions. Adobe reader is installed on the server. The server is provisioned via Citrix Provisioning server 6.x
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After I was investigating the issue, I found that at certain point the application crashes and throws a record into the ProcMon list
More details from ProcMon
After the crash of the application, the highlighted section in the snapshot above disappears and the application at this time is dead.
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Additional Information 3:    0a9e
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Try disabling Protected Mode in Adobe Reader [Edit | Preferences | Security (Enhanced)].
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Issue Definition: Adobe reader is crashing when trying to print on windows server 2003.
we have created ticket with Micorsoft & they recommended the below
send the dump files to The Vendor "Adobe" should look into it and provide with patch or upgraded version for resolution of the plug-in.
I am sending you the dump analysis . If you have any question or want to discuss this case please email me (address removed by host)
The plug-in “ADMPlugin.apl” is making a COM call that has been addressed in the patch.
=====================================================
00 002deb54 0484995e 04897478 00000000 00000015 0x528ef
01 002dec2c 7d947fbd 7dbf8018 000e02d8 00000018 ADMPlugin!PluginMainHandler+0x24bf1
02 002dec80 7d947fbd 00000001 00000000 002ded2c user32!DefWindowProcW+0x86 (FPO: [Non-Fpo]) (CONV: stdcall)
03 002decf0 7d94759c 7d94757c 00000018 7dbf7b49 user32!DefWindowProcW+0x86 (FPO: [Non-Fpo]) (CONV: stdcall)
04 002ded58 7d94aee9 00308ddc 7dbf7b49 000e02d8 user32!UserCallWinProcCheckWow+0x145 (FPO: [SEH]) (CONV: stdcall)
05 002ded90 7d94af0f 7dbf7b49 000e02d8 003a0043 user32!CallWindowProcAorW+0xaa (FPO: [Non-Fpo]) (CONV: stdcall)
06 002dedb0 00730074 00610020 0064006e 00530020 user32!CallWindowProcW+0x1b (FPO: [Non-Fpo]) (CONV: stdcall)
07 002dee24 04837188 7d9472d8 000e02d8 00000018 0x730074
08 00000000 00000000 00000000 00000000 00000000 ADMPlugin!PluginMainHandler+0x1241b
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start    end        module name
047b0000 0490c000   ADMPlugin # (export symbols)       ADMPlugin.apl
    Loaded symbol image file: ADMPlugin.apl
    Image path: C:\Program Files (x86)\Adobe\Reader 10.0\Reader\SPPlugins\ADMPlugin.apl
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    ImageSize:        0015C000
    File version:     10.1.3.23
    Product version: 10.1.3.23
    File flags:       3 (Mask 3F) Debug Pre-release
    File OS:          4 Unknown Win32
    File type:        2.0 Dll
    File date:        00000000.00000000
    Translations:     0409.04e4
    CompanyName:      Adobe Systems Incorporated
    ProductName:      Adobe Dialog Manager
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    FileVersion:      10.1.3.23
    FileDescription: Adobe Dialog Manager
    LegalCopyright:   Adobe Systems Incorporated © 2003-2012
0:000> vertarget
Windows Server 2003 Version 3790 (Service Pack 2) MP (8 procs) Free x86 compatible
Product: Server, suite: TerminalServer
kernel32.dll version: 5.2.3790.4480 (srv03_sp2_gdr.090321-1244)
Machine Name:
Debug session time: Mon Jul 16 05:04:33.000 2012 (UTC + 2:00)
System Uptime: 3 days 14:54:00.288
Process Uptime: 0 days 0:00:02.000
Kernel time: 0 days 0:00:00.000
User time: 0 days 0:00:00.000
0:000> r @eip
eip=000528ef
0:000> ub 000528ef L30
                     ^ Unable to find valid previous instruction for 'ub 000528ef l30'
0:000> u 000528ef
000528ef ??              ???
                ^ Memory access error in 'u 000528ef'

@ServiceExcellence,
Good to know — you've posted to a user-2-user forum hosted by Adobe.
This forum is *not* Adobe's formal support vehicle.
For that go to:
http://www.adobe.com/support/programs/
Browse from there. You'll be able to open a support ticket (it isn't free).
Be well...

Adobe Reader Crashes in uxtheme.dll

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