Adobe Reader crashes when using search feature in OSX

Every time I try to use the search feature of Adobe Reader in OSX, it stops responding and crashes.  Please help.

Known bug. Use the Advanced Search instead.

Similar Messages

  • Adobe Reader crashes when printing

    Dear sir,
    Our CEO has an issue with Adobe Reader crashing when he tries to print. His Operating System is Windows Vista x64.
    This issue does not happen always, but still enough to be inconvenient.
    The error message from the application log of Windows is shown below:
    Log Name:      Application
    Source:        Application Error
    Date:          09/09/10 1:27:23 PM
    Event ID:      1000
    Task Category: (100)
    Level:         Error
    Keywords:      Classic
    User:          N/A
    Computer:      BELT656019.logistics.corp
    Description:
    Faulting application AcroRd32.exe, version 9.3.3.177, time stamp 0x4c1d77af, faulting module Updater.api_unloaded, version 0.0.0.0, time stamp 0x4c1d65ab, exception code 0xc0000005, fault offset 0x6663da0f, process id 0xe94, application start time 0x01cb5011edb21b53.
    Event Xml:
    <Event xmlns="<http://schemas.microsoft.com/win/2004/08/events/event>">
      <System>
        <Provider Name="Application Error" />
        <EventID Qualifiers="0">1000</EventID>
        <Level>2</Level>
        <Task>100</Task>
        <Keywords>0x80000000000000</Keywords>
        <TimeCreated SystemTime="2010-09-09T11:27:23.000Z" />
        <EventRecordID>62291</EventRecordID>
        <Channel>Application</Channel>
        <Computer>BELT656019.logistics.corp</Computer>
        <Security />
      </System>
      <EventData>
        <Data>AcroRd32.exe</Data>
        <Data>9.3.3.177</Data>
        <Data>4c1d77af</Data>
        <Data>Updater.api_unloaded</Data>
        <Data>0.0.0.0</Data>
        <Data>4c1d65ab</Data>
        <Data>c0000005</Data>
        <Data>6663da0f</Data>
        <Data>e94</Data>
        <Data>01cb5011edb21b53</Data>
      </EventData>
    </Event>
    Have you got any idea what the issue/solution may be?
    Thank you in advance.
    Best regards,
    Karel Dries

    sorry will not be able to attach the pdf file - The file isn't damaged as it will print from other printers as  they all use the same print drivers as they print through a print server.
    I have also attached to the printer off-line and used new printer drivers from HP and it still fails 20 page pdf and stops at page 9 saying cannot extract correct font.
    the file was created in Quark express ver 8.
    It is happening to a handfull of people

  • Adobe Reader Crashes when adding Signature or initials-Update

    Tried both Reader X and XI.  Using Windows 8.  Was working previously, just started for no reason.  No problem on other computer with Windows 7.
    Update:  Problem solved - did the Windows update from 8 to 8.1 and Adobe Reader works perfect.  Not sure if this may help someone else.

    I have adobe reader 11.0.09 installed on Windows 2008 R2 configured as Terminal server with Citrix XenApp 6.5 installed. The Server is hosting on average 14 - 15 simultaneous sessions. Adobe reader is installed on the server. The server is provisioned via Citrix Provisioning server 6.x
    The problem:
    The User with regular credentials opens two PDF files with writable fields at the same time. The user accesses the environment via remote access with Citrix receiver installed on his / her local desktop. The user fills up the text field on the first form and copies the text from the fields of first form to the appropriate fields of the second form. After few minutes adobe reader crashes.
    After I was investigating the issue, I found that at certain point the application crashes and throws a record into the ProcMon list
    More details from ProcMon
    After the crash of the application, the highlighted section in the snapshot above disappears and the application at this time is dead.
    This issue happens only when the PDF forms are opened with Adobe reader on Windows 2008R2. I have tested Adobe Reader 11.0.7 and 11.0.8 all of them are crashing the same way.
    Help is more than welcome.
    Thank You

  • Adobe reader crashes when 2 fillable PDF's are open

    We are having trouble with Adobe reader on all levels. versions 9 10 and 11 are having this problem. When we have 2 fillable PDF's open and we Tab in one or copy and paste from one to another the program crashes with no warnings. It will close both files down like we had pressed the Close buttons. Acrord32.exe crashes each time is what i have noticed. I have not messed with Registry yet because I didn't think it would be needed at this moment since it is multiple computers. This is what I have done to try and fix this error and other pertinent information:
    -Changed 3D settings
    -Changed Security Settings
    -upgraded from 9 to 10, 9 to 11, 11 to 10, 11 to 9, and it has been set back to 11 now
    -uninstalled, reinstalled
    -Broke some files and repaired the program
    -tested on multiple computers with same results
    -All systems are XP. on 7 it seems to be stable
    -tested multiple forms with same results
    If you need more information please let me know. Thank you for any help you can give me.
    Thanks again,

    I have adobe reader 11.0.09 installed on Windows 2008 R2 configured as Terminal server with Citrix XenApp 6.5 installed. The Server is hosting on average 14 - 15 simultaneous sessions. Adobe reader is installed on the server. The server is provisioned via Citrix Provisioning server 6.x
    The problem:
    The User with regular credentials opens two PDF files with writable fields at the same time. The user accesses the environment via remote access with Citrix receiver installed on his / her local desktop. The user fills up the text field on the first form and copies the text from the fields of first form to the appropriate fields of the second form. After few minutes adobe reader crashes.
    After I was investigating the issue, I found that at certain point the application crashes and throws a record into the ProcMon list
    More details from ProcMon
    After the crash of the application, the highlighted section in the snapshot above disappears and the application at this time is dead.
    This issue happens only when the PDF forms are opened with Adobe reader on Windows 2008R2. I have tested Adobe Reader 11.0.7 and 11.0.8 all of them are crashing the same way.
    Help is more than welcome.
    Thank You

  • Adobe reader crashes when I print a pdf

    When I try and print a PDF document, Adobe Reader crashes.  The rainbow pinwheel of death comes up.  The Force Quit dialogue box says that Adobe reader is not responsive.  What do I do? 

    Thanks.  Lots of us on Macs never install Adobe stuff.  With Preview you can do a lot of things (like instant alpha, and dragging pages from one pdf to another).  Are you also aware that in the Print menu there is a direct Print to PDF option?
    Have fun.
    Graham

  • Updated Adobe AIR and now Adobe reader crashes when trying to open PDFs created by Livescribe

    Adobe AIR auto-updated earlier this afternoon, and now every time I try to open a PDF created by Livescribe, Adobe Reader crashes.
    Adobe Reader XI ver. 11.0.0.379
    Adobe AIR ver. 3.5.0.1060
    Windows 7 Pro, SP1
    I have tried uninstalling/reinstalling both AIR and Reader, to no avail. I can provide install log for AIR if needed (just need to know how to upload it, or if you'd rather me paste the text).
    Thanks for any help,
    -Rick

    Hi Rick,
    I'm surprised that the AIR update would cause Reader to crash.  I received an update to Reader recently (yesterday I think), could this have also occurred on your system?  Regardless, we should be able to drop back to an earlier version of AIR to try it out.  Just uninstall and then grab AIR 3.4 located here:
    http://download.macromedia.com/air/win/download/3.4/AdobeAIRInstaller.exe
    Please let me know if this helps.
    Thanks,
    Chris

  • Reader 9.3.2 crashes when using search & closing bookmarks pane

    I have some PDFs that were created with the Bookmarks pane left open -- i.e. the Bookmarks pane is open every time I open the file. That means the actual page display is too small to read.  I can close the Bookmarks pane and all is OK.
    However, I use the search-index feature a lot -- I have a .idx file indexing a bunch of PDFs, and I search through the PDFs with that index.
    If I search for something, then select a search link, the file opens with Bookmarks pane open.  If I close the Bookmarks pane after having searched for something, *kaboom*.  Reader crashes.
    BTW it also crashes if I resize the window -- so I can't even increase the page size without closing the Bookmarks pane.
    I'm going to see if a co-worker can use her copy of Acrobat Pro to edit the files, close the Bookmarks pane, and re-save the files.  But in the meantime this is a very annoying bug.
    Running on Vista Home Premium SP2 32bit.

    Open Reader, go to Edit-->Preferences-->Documents and select "Restore last view settings when reopening documents".
    So now when you reopen a pdf file whose bookmarks bar you have closed earlier after checking this option, you will see that the bookmark bar will be closed.

  • Adobe Reader Crashes when I attempt to print a PDF

    Hi,
    I am running 11.0.02 Adobe Reader on my Macbook Pro (10.6.8 Snow Leopard). Each time I download a pdf via Safari (5.1.8) and try to print, Adobe Reader locks up and crashes.
    When we logged in on a guest account on my Mackbook Pro, the problem disappeared. Printing Worked.
    Logged back in as me, then deleted a number of p.list files in my library preferences, even tried deleting and resintalling Adobe Reader. Still the same problem. Try to print a pdf document in Safari, Adobe Reader locks up and crashes. Save the same file to the desktop and open it directly in Adobe Reader, try to print, Adobe Reader locks up and crashes.
    Any thoughts on how to fix this?
    David

    Hello Pat,
    You are absolutely the BEST.
    I followed your two recommendations and now the program is working perfectly. Yes, my Reader XI was version 11.0.10 when I was having the problems.
    I never would have figured out the solution to the problem without your help.  I was very pleased with your follow through. 
    I really appreciate your help.  THANK YOU! – THANK YOU!
    Adobe is a great program – I have used it for years and this is the first time I have had any problem.  
    Kind regards,
    Hartley

  • Adobe reader crashes when opening, both local and from Firefox

    Running Windows XP, Firefox 3.6.    Adobe 9.3 crashes Firefox when I attempt to view a downloaded pdf.  When I start adobe reader from Windows "Start" it begins to start with Adobe ID screen, then stops with no other effect or error message.
    Reader 9.3 worked successfully for months.  Problem started after computer maintenance and cleaning up of excess files and services running in the background.  I have not experienced problems with any other programs.
    When the problem arose I uninstalled with Windows Add/Remove Program.  Rebooted then reinstalled 9.3.  Same problem.
    I used Windows Installer Cleanup Utility to clean up adobe.  Notice that many files and folders still exist in /Program Files/Adobe/Reader 9.0 , so I renamed folder to "OLD Reader 9.0"
    Reinstalled 9.3 ....still did not work.  Uninstalled, rebooted, then installed Reader 8.2.  Still not working.
    Somewhere in the process I also uninstalled Adobe Air and Acrobat.com.
    What would cause Adobe Reader to not fully start, and to crash Firefox when it does try to start as a plug-in?  How can I manually uninstall ALL of Adobe Reader?
    Thanks for any input,
    Mark

    Ok, I just went to start up Reader 8.0, it failed with no event on screen.  Event viewer gave me no report under Application.  Under System I found a slewof these...
    Thoughts??  Thank you,
    Mark
    Event Type:    Error
    Event Source:    Disk
    Event Category:    None
    Event ID:    7
    Date:        3/17/2010
    Time:        10:39:54 AM
    User:        N/A
    Computer:    MARKCOMPUTER
    Description:
    The device, \Device\Harddisk0\D, has a bad block.
    For more information, see Help and Support Center at http://go.microsoft.com/fwlink/events.asp.
    Data:
    0000: 03 00 68 00 01 00 b6 00   ..h...¶.
    0008: 00 00 00 00 07 00 04 c0   .......À
    0010: 00 01 00 00 9c 00 00 c0   ....&#156;..À
    0018: 00 00 00 00 00 00 00 00   ........
    0020: 00 be fc 09 00 00 00 00   .¾ü.....
    0028: 1d 02 30 00 00 00 00 00   ..0.....
    0030: ff ff ff ff 01 00 00 00   ÿÿÿÿ....
    0038: 40 00 00 84 02 00 00 00   @..&#132;....
    0040: 00 20 0a 12 40 03 20 40   . [email protected] @
    0048: 00 00 00 00 0a 00 00 00   ........
    0050: 00 00 00 00 70 06 87 83   ....p.&#135;&#131;
    0058: 00 00 00 00 c8 eb 6c 83   ....Èël&#131;
    0060: 02 00 00 00 5f fe 04 00   ...._þ..
    0068: 28 00 00 04 fe 5f 00 00   (...þ_..
    0070: 08 00 00 00 00 00 00 00   ........
    0078: f0 00 03 00 00 00 00 0b   ð.......
    0080: 00 00 00 00 00 00 00 00   ........
    0088: 00 00 00 00 00 00 00 00   ........

  • Why does adobe reader crash when I activate "read out loud"

    OS: Vista 64 bit
    Reader versions: X and 9.4
    When I attemp to activate the "read out loud" feature or set/change reading preferences, the program crashes and force closes.  I did not notice a problem until updating to the new X (10.0.1).  However, I never used the feature much.
    I uninstalled X and downgraded to 9.4 only to find the same problem.  I have a laptop with Vista 32 bit and version 9.4 and the "read out loud" feature works on it.
    Any assistance would be greatly appreciated.
    -Wade

    I am having the exact same problem except I do use the read out loud all the time?

  • Adobe Reader crashes when opening any PDF

    Hello!
    I have the latest Adobe Reader installed on my parent's laptop. When we try to open ANY PDFs in it, the program crashes and displays the "Adobe Reader has stopped working...." message. I have tried uninstalling and reinstalling the program multiple times and still can't fix the issue. My dad needs it to fill out tax forms when the time comes.
    Specs:
    PROCESSOR*Intel® Core™ i7-4700MQ ProcessorOPERATING SYSTEM*Windows 7 Professional (available through downgrade rights from Windows 8.1 Pro)GRAPHICS ENGINE*NVIDIA® GeForce® GT 740M graphics with Optimus TechnologyGRAPHICS MEMORY*2GB DDR3 discrete graphics memory
    M
    EMORY*
    16GB DDR3 memory
    HARD DRIVE*
    1.0TB (5400 RPM, Serial ATA)
    OPTICAL DRIVE*
    DVD-SuperMulti drive (+/-R double layer)
    Audio and Video
    DISPLAY SIZE
    15.6" widescreen
    DISPLAY TYPE*
    HD TruBrite® LED Backlit display
    DISPLAY RESOLUTION
    1366x768 (HD), 16:9 aspect ratio, Supports 720p content
    AUDIO
    DTS Studio Sound™, Headphone jack (stereo), Microphone jack (mono), harman/kardon® stereo speakers
    Communication
    WEBCAM
    HD Webcam and Microphone
    WIRELESS LAN*
    Wi-Fi® Wireless networking (802.11b/g/n)
    BLUETOOTH
    No Bluetooth (No Antenna)
    LAN
    10/100/1000 Ethernet LAN
    The issue is only happening on their computer. I have the same computer model, but 2 lower and I have no problems doing anything in AR. What could be the problem and how can I help my parents fix it? Any help would be greatly appreciated. Thank you!!

    Hi raptorsama,
    Is there any specific error that comes?
    You might need to navigate to ''C:\Program Files (x86)\Adobe\Reader 11.0\Reader'', then double-click on Eula.exe and accept the license agreement.
    If this does not work, then follow these standard steps as given below:
    > Enable the hidden Admin Account on Windows 7 (Ref: http://www.howtogeek.com/howto/windows-vista/enable-the-hidden-administrator-account-on-wi ndows-vista/ )
    > Disable all Non-Microsoft Startup Services
    (Ref : http://helpx.adobe.com/x-productkb/global/disable-startup-items-services-windows.html )
    > Disable all the Antivirus softwares like CA, Norton,Mc Afee etc. temporarily from the computer.
    > Reboot and try installing in the new enabled Admin user account and check
    You can also go for a repair option by selecting 'Repair Adobe Reader Installation' option under the Help menu.
    Regards,
    Anubha

  • Adobe reader crashes when I try and start up

    As in title, just tried to open various pdf docs but the program crashes after a few secs, I have win 8.1 running latest reader which I have just removed and reinstalled.

    Some things to try...
    Using Windows Explorer navigate to C:\Program Files (x86)\Adobe\Reader 11.0\Reader, then double-click on Eula.exe and accept the license agreement
    Can you open Adobe Reader by itself?  If so, try disabling Protected Mode [Edit | Preferences | Security (Enhanced)].
    If you cannot open Reader by itself, try to disable Protected Mode in the registry; download, unzip, then run the attached registry script
    It could even be a malware issue; see http://helpx.adobe.com/acrobat/kb/reader-core-dll-error.html

  • Adobe Reader crashes when closing

    Hi all
    Been having some problems with adobe reader recently- not critical, just annoying. It runs fine, but then when I close it, windows tells me its crashed. Has anyone else heard of this? Might it be a sign something is corrupt somewhere?
    I'm running version 10.1.0 on Vista if that helps.
    Thanks very much
    Jonny

    When the system asks you to send a crash report to Microsoft, please do.
    It will be forwarded to us so we can take a look. I am not sure if we have gotten enough reports of this kind so far.
    If a crash happens after viewing a specific pdf file, let us have it so we can investigate directly, if there are no copyright or privacy issues.
    Attach the file here or file a bug report at https://www.adobe.com/cfusion/mmform/index.cfm?name=wishform&promoid=EWQQL
    The bug report form doesn't let you attach a file. Include your e-mail address or URL where we can get the file.
    Thanks

  • Adobe Reader crashing when loading inside web browser?

    Hi there,
    Having a very frustrating problem with adobe reader XI inside google chome. Every time I open a .pdf inside the browser it just hangs? I can see it start to load (in that I see the circle turning) but it never loads.
    Please help!
    Sam

    Do you really use the Adobe Reader plugin, or Chrome's own PDF viewer?  See http://helpx.adobe.com/acrobat/kb/pdf-browser-plugin-configuration.html

  • Adobe reader incompatibility when using self-printed documents on Chrome or Firefox

    I would like to know whether there is a iText / Adobe compatibility issue with Firefox or Chrome. I am creating a self-printing pdf document, embedding javascript in it. This javascript is a function call that calls to a .js file located in
    C:\Program Files (x86)\Adobe\Reader 11.0\Reader\Javascripts
    The think is that I can print it properly from Internet Explorer, but not Firefox nor Chrome. So I would like to know whether there is compatibility issue between this elements. I'm using the following:
    Windows 7
    itext 2.0.2
    Firefox 19
    Chrome 25
    Internet explorer 9
    Thank you

    alejandro_ruperez wrote:
    In that case, is there any way to force Firefox to use adobe as its default pdf viewer?
    http://forums.adobe.com/thread/1158136

Maybe you are looking for

  • How do you share photos from a Mac Book Pro to an iMac?

    How do you share photos from a Mac Book Pro to an Imac?

  • Another N80 PROBLEM (I think?)

    i was stupid enough to get an N80 on ORANGE... eversince the phones constantly connecting to orange internet without even a warning! has anyone else had this problem or do you think its the sim is there anything i can do to fix it!

  • NWBC for Desktop - pop-up inaccessible in background

    We're using NWBC 4.0 for Desktop on Windows Terminal Server 2008 R2 and facing since two weeks the following problems: When I open NWBC PL11 (full desktop or seamless) I've about 5 seconds to choose from connection entries before pop-up is hiding beh

  • Camera Raw Filter for Photoshop 6

    I for one like the Raw Filter adjuster with Photoshop 5 better than the one with Photoshop 6...there are more choices for one for adjusting the picture. I like them better than the white and black slides in Photoshop 6 raw filter. I hope the filter i

  • I need to record milliseconds in oracle 9i

    I made a migration of Sybase to Oracle and to make with that the Oracle has accepted in the field Date milliseconds. Since already I thank the contribution. Peterson Message was edited by: user450259