Adobe Reader Crashes with OS Yosemite

Did anyone find a solution for the Reader crash? even when everything is updated, I reinstalled Reader to make sure... still crashes (random reasons: opening files, scrolling through document, just jumping between browsing and reading the document on reader does it as well). and what's worse? it cancels all the recently opened documents and goes back to some other date. so i can't finish my reading on the ones I had open, and have to figure out which ones they were.

Hey ym10541482,
Could you please uninstall Adobe Reader and then again install it from the link mentioned below:
Adobe Acrobat Reader DC Install for all versions
Please disable all the anti-virus programs (if any) temporarily from your computer.
Let me know how it goes.
Regards,
Anubha

Similar Messages

  • Adobe reader crashing on mac yosemite

    Hi There, When I try to print a document, the first pdf prints, then the second pdf has an error message, "the document could not be printed" then "there are no pages selected to print" then it crashed with a long error message. I am on a mac 10.10.2 Yosemite. Can anyone help please ? I have tried unistalling and reinstalling, i have now tried version 10.0.09 and its still happening
    Can anyone assist ?

    What happens if you download the pdf first and open/print it through Reader and not in the browser?

  • Adobe reader crashes when 2 fillable PDF's are open

    We are having trouble with Adobe reader on all levels. versions 9 10 and 11 are having this problem. When we have 2 fillable PDF's open and we Tab in one or copy and paste from one to another the program crashes with no warnings. It will close both files down like we had pressed the Close buttons. Acrord32.exe crashes each time is what i have noticed. I have not messed with Registry yet because I didn't think it would be needed at this moment since it is multiple computers. This is what I have done to try and fix this error and other pertinent information:
    -Changed 3D settings
    -Changed Security Settings
    -upgraded from 9 to 10, 9 to 11, 11 to 10, 11 to 9, and it has been set back to 11 now
    -uninstalled, reinstalled
    -Broke some files and repaired the program
    -tested on multiple computers with same results
    -All systems are XP. on 7 it seems to be stable
    -tested multiple forms with same results
    If you need more information please let me know. Thank you for any help you can give me.
    Thanks again,

    I have adobe reader 11.0.09 installed on Windows 2008 R2 configured as Terminal server with Citrix XenApp 6.5 installed. The Server is hosting on average 14 - 15 simultaneous sessions. Adobe reader is installed on the server. The server is provisioned via Citrix Provisioning server 6.x
    The problem:
    The User with regular credentials opens two PDF files with writable fields at the same time. The user accesses the environment via remote access with Citrix receiver installed on his / her local desktop. The user fills up the text field on the first form and copies the text from the fields of first form to the appropriate fields of the second form. After few minutes adobe reader crashes.
    After I was investigating the issue, I found that at certain point the application crashes and throws a record into the ProcMon list
    More details from ProcMon
    After the crash of the application, the highlighted section in the snapshot above disappears and the application at this time is dead.
    This issue happens only when the PDF forms are opened with Adobe reader on Windows 2008R2. I have tested Adobe Reader 11.0.7 and 11.0.8 all of them are crashing the same way.
    Help is more than welcome.
    Thank You

  • Adobe Reader crashes on importing form XML data larger than 500KB

    I'm trying to import XML data into a PDF form using Adobe Reader. When the file size of the XML is smaller than 500 kilobytes, the PDF form loads the data fine. However, any larger than this leads to Adobe Reader crashing without a warning or error message.
    I've tried this with Aodbe Reader versions 7.0.5, v9 and even the latest Adobe Reader X: same result. So the latest version does not have any patches for this issue so far.
    To be more specific, the form is an IPC-1752-2 v1.0 Material Composition Declaration form. The XML data is generated by a software. Some of the XML files worked fine but others caused Reader to crash. Experimenting with a repeating data node, I tried different file sizes and came to the conclusion that Reader crashes past around 500KB.
    Any patches or quick workarounds will be greatly appreciated!
    Thanks,

    Firstly I woudl not use the submit by email button (it is too restrictive). You could create or build an email submit button. Just drop a regular button on the form (change the caption to something more meaningful). Now make it a submit button. A submit tab becaomes active. Click on that. In the Submit to URL field enter in the command:
    mailto:[email protected], youremail [email protected]?subject="This is a subject"&cc="ccaddress if req"&body="This is the body if required"
    You can control all parts of the message this way. Do a google search for mailto to see all of the different options.
    Now you need to set what you are going to send. In the Submit As dropdown, choose PDF. Now a PDF will be sent. To be able to allow all users to send PDF you will have to Reader Extend the form. You can do this in Acrobat. Once all of this is done, open the form in Acrobat and under the Advanced menu choose Extend Features in Adobe Reader. Now follow the wizard and save your form. Distribute the saved form.
    Paul

  • Adobe Reader crashes when printing

    Dear sir,
    Our CEO has an issue with Adobe Reader crashing when he tries to print. His Operating System is Windows Vista x64.
    This issue does not happen always, but still enough to be inconvenient.
    The error message from the application log of Windows is shown below:
    Log Name:      Application
    Source:        Application Error
    Date:          09/09/10 1:27:23 PM
    Event ID:      1000
    Task Category: (100)
    Level:         Error
    Keywords:      Classic
    User:          N/A
    Computer:      BELT656019.logistics.corp
    Description:
    Faulting application AcroRd32.exe, version 9.3.3.177, time stamp 0x4c1d77af, faulting module Updater.api_unloaded, version 0.0.0.0, time stamp 0x4c1d65ab, exception code 0xc0000005, fault offset 0x6663da0f, process id 0xe94, application start time 0x01cb5011edb21b53.
    Event Xml:
    <Event xmlns="<http://schemas.microsoft.com/win/2004/08/events/event>">
      <System>
        <Provider Name="Application Error" />
        <EventID Qualifiers="0">1000</EventID>
        <Level>2</Level>
        <Task>100</Task>
        <Keywords>0x80000000000000</Keywords>
        <TimeCreated SystemTime="2010-09-09T11:27:23.000Z" />
        <EventRecordID>62291</EventRecordID>
        <Channel>Application</Channel>
        <Computer>BELT656019.logistics.corp</Computer>
        <Security />
      </System>
      <EventData>
        <Data>AcroRd32.exe</Data>
        <Data>9.3.3.177</Data>
        <Data>4c1d77af</Data>
        <Data>Updater.api_unloaded</Data>
        <Data>0.0.0.0</Data>
        <Data>4c1d65ab</Data>
        <Data>c0000005</Data>
        <Data>6663da0f</Data>
        <Data>e94</Data>
        <Data>01cb5011edb21b53</Data>
      </EventData>
    </Event>
    Have you got any idea what the issue/solution may be?
    Thank you in advance.
    Best regards,
    Karel Dries

    sorry will not be able to attach the pdf file - The file isn't damaged as it will print from other printers as  they all use the same print drivers as they print through a print server.
    I have also attached to the printer off-line and used new printer drivers from HP and it still fails 20 page pdf and stops at page 9 saying cannot extract correct font.
    the file was created in Quark express ver 8.
    It is happening to a handfull of people

  • Adobe reader crashes when I print a pdf

    When I try and print a PDF document, Adobe Reader crashes.  The rainbow pinwheel of death comes up.  The Force Quit dialogue box says that Adobe reader is not responsive.  What do I do? 

    Thanks.  Lots of us on Macs never install Adobe stuff.  With Preview you can do a lot of things (like instant alpha, and dragging pages from one pdf to another).  Are you also aware that in the Print menu there is a direct Print to PDF option?
    Have fun.
    Graham

  • Adobe Reader crashes on duplicate pages

    Adobe Reader will either give Error 14, or just crash out and quit if it comes across a PDF file with duplicate pages, for example:
    /Kids [9 0 R 9 0 R]
    By my reading of the standard, there is no explicit prohibition of this. Other PDF readers work ok. Is this an Adobe Reader bug, or have I misunderstood the standard?
    (Motivation: I'm writing a PDF squeezer which coalesces groups of identical objects into one. This reduces the size of the ISO3200 PDF specification itself by about 20% -- lots of PDF producers seem to create duplicate objects. But if Adobe Reader crashes in this case, where else might it or other readers crash when there is unexpected aliasing of objects?)

    Thanks. Here are the details:
    If I load the file into the latest OS X Reader 11.0.09, and then scroll down to the second page, I see a wrongly-sized second page (a little white square), and then it crashes with what looks like following an inappropriate pointer into the zero page:
    Exception Type:  EXC_BAD_ACCESS (SIGBUS)
    Exception Codes: KERN_PROTECTION_FAILURE at 0x0000000000000086
    I have built a minimal 1046 byte example (click 'download pdf'):
    http://docdroid.net/huxj
    The examples I have where it occurs in the wild are where blank or "this page is left intentionally blank" pages have been inserted in a document. Thus they lack content streams, or have identical content streams / resources. For example, I have a 40000 page output from a third party electricity bill generator. It shares content streams for all its blank pages, but has separate page objects. So, when my program squeezes it, it notices that all the /Page objects for those "blank" pages are identical, and coalesces them.
    (side note: the same program seems to create /Contents arrays for its non-blank pages which have a common first element so as to share the background image, Adobe Reader doesn't mind several /Contents entries pointing to the same object.)

  • Adobe Reader Crashes when adding Signature or initials-Update

    Tried both Reader X and XI.  Using Windows 8.  Was working previously, just started for no reason.  No problem on other computer with Windows 7.
    Update:  Problem solved - did the Windows update from 8 to 8.1 and Adobe Reader works perfect.  Not sure if this may help someone else.

    I have adobe reader 11.0.09 installed on Windows 2008 R2 configured as Terminal server with Citrix XenApp 6.5 installed. The Server is hosting on average 14 - 15 simultaneous sessions. Adobe reader is installed on the server. The server is provisioned via Citrix Provisioning server 6.x
    The problem:
    The User with regular credentials opens two PDF files with writable fields at the same time. The user accesses the environment via remote access with Citrix receiver installed on his / her local desktop. The user fills up the text field on the first form and copies the text from the fields of first form to the appropriate fields of the second form. After few minutes adobe reader crashes.
    After I was investigating the issue, I found that at certain point the application crashes and throws a record into the ProcMon list
    More details from ProcMon
    After the crash of the application, the highlighted section in the snapshot above disappears and the application at this time is dead.
    This issue happens only when the PDF forms are opened with Adobe reader on Windows 2008R2. I have tested Adobe Reader 11.0.7 and 11.0.8 all of them are crashing the same way.
    Help is more than welcome.
    Thank You

  • Adobe reader met with unexpected error

    Hi all,
    I've been bombed with this problem for so long, I'd greatly appreciate it if anyone can give any suggestion. The problem is: My adobe reader 7.0.8 or 8.0 are constantly met with unexpected errors. It just doesn't work, I can't open any files with it. Did anyone have similar problems before? Is there any hidden files I have to delete before installing a newer version or something else?
    thanks!!

    Here are more details:
    I had adobe reader 6.0, the only version that was working on my mac, in my application library. I tried to upgrade it to version 8.0. I downloaded and installed adobe reader 8.0 alright, no problems there. But after installation was complete, the Reader restarted itself and crashed, showing me the message "The adobe reader met with unexpected error." and could not even function, not to mention opening any files. It happened with 7.0.8 before as well. I had no other way but to change it back to 6.0. But it's really bugging me because compared to the latest versions, 6.0 isn't really that good. So please help! thanks
    I'm using powerpc G4 ibook tiger 10.4.8

  • How to open Adobe Reader DC with Tools Closed

    I do NOT like Adobe Reader opening with the right column expanded.
    Also in all previous versions I could save my login for protected pdf files and when I open them back up they require a login again.  This is NOT how I want to work with Adobe Reader.
    Adobe Reader XI was so much better.

    Before the DC version we were able to save our passwords from University of Phoenix and when opening the document saved to our computer it would unlock automatically.  This new version DC will not allow this even when you say Yes.
    The Right Column in previous versions would allow to disable until requested to appear this version it opens regardless.
    Just my opinion here  Adobe Failed at customer satisfaction on this UPGRADE.
    Regards a unhappy Adobe user.

  • I have Adobe Reader XI with the package that allows me to send pdfs and convert pdfs to Word. When I open a pdf and try to search the search shows no matches even though the word I am searching for is in the document. Any suggestions how to search?

    I have Adobe Reader XI with the package that allows me to send pdfs and convert pdfs to Word. When I open a pdf and try to search the search shows no matches even though the word I am searching for is in the document. Any suggestions how to search?

    Once again, my thanks for your assistance. If I may impose on your generosity one more time, if I understand you correctly if I create a document on Word or WordPerfect, print it and scan it to create a pdf, the search function will not work. But, if I create the pdf document in Word the search function will work. Unfortunately, I am not sure how I create a pdf document in Word other than by printing it and scanning it. Could you please explain.
    William B. Kohn, Esq.
    General Counsel
    Paul V. Profeta & Associates, Inc.
    769 Northfield Avenue
    Suite 250
    West Orange, New Jersey 07052
    (973) 325 - 1300
    (973) 325 - 0376 (Facsimile)
    [email protected]<mailto:[email protected]>

  • Can I hide the Adobe Reader panel with "Export, Create and Edit PDF and Send and Store Files"? I don't use it and it takes up space

    Can I hide the Adobe Reader panel with "Export, Create and Edit PDF and Send and Store Files"? I don't use it and it takes up space

    If you just mean, can I close it, sure. In Reader XI click the Tools button to close or reopen it.

  • Adobe Reader crash on MSO.dll after MS April updates

    Hi!
    After installing the latest Office 2013 patches in April, Adobe Reader crashes when using the mail function.
    I have Adobe Reader 11.0.10 installed and Office 2013 Sp1 32-Bit. This is a RDS server.
    Error:
    Faulting application name: AcroRd32.exe, version: 11.0.10.32, time stamp: 0x547e9779
    Faulting module name: mso.dll, version: 15.0.4711.1000, time stamp: 0x550916e4
    Exception code: 0xc0000005
    Fault offset: 0x0144ce27
    Faulting process id: 0x5330
    Faulting application start time: 0x01d07cd625f42b2a
    Faulting application path: C:\Program Files (x86)\Adobe\Reader 11.0\Reader\AcroRd32.exe
    Faulting module path: C:\Program Files (x86)\Common Files\Microsoft Shared\Office15\mso.dll
    Report Id: 68118363-e8c9-11e4-9a57-00505683650c
    Anyone else got this error?
    /Daniel

    PDN
    Happy to look at the dmps if you can get to them.
    Please follow our instructions for finding and uploading the files we need to help you fix your computer. They can be found here
    If you have any questions about the procedure please ask
    Wanikiya and Dyami--Team Zigzag

  • Updated Adobe AIR and now Adobe reader crashes when trying to open PDFs created by Livescribe

    Adobe AIR auto-updated earlier this afternoon, and now every time I try to open a PDF created by Livescribe, Adobe Reader crashes.
    Adobe Reader XI ver. 11.0.0.379
    Adobe AIR ver. 3.5.0.1060
    Windows 7 Pro, SP1
    I have tried uninstalling/reinstalling both AIR and Reader, to no avail. I can provide install log for AIR if needed (just need to know how to upload it, or if you'd rather me paste the text).
    Thanks for any help,
    -Rick

    Hi Rick,
    I'm surprised that the AIR update would cause Reader to crash.  I received an update to Reader recently (yesterday I think), could this have also occurred on your system?  Regardless, we should be able to drop back to an earlier version of AIR to try it out.  Just uninstall and then grab AIR 3.4 located here:
    http://download.macromedia.com/air/win/download/3.4/AdobeAIRInstaller.exe
    Please let me know if this helps.
    Thanks,
    Chris

  • Adobe Reader Performance with Protect Mode On

    We are getting very poor performance in opening PDF documents with Adobe Reader XI with Protected Mode on, particularly for users remote from our central server.  With Protected Mode off, performance is much better (10-20X faster opening).  Note that we are running Windows 7 with Application Data Roaming and Adobe Reader XI with Protected Mode on, Protected View off, and Advanced Security on.  We have diagnosed the problem as follows: We are using the Windows 7 Application Roaming Data feature to house some profile data for our remote users, and when they try to open a PDF document with Protected Mode on, Adobe sends numerous I/O packets (approximatel 6000!) across the "wire" for security checking against the Application Roaming data file on the central server, thus greatly slowing PDF opening.  We would like to know the following: 1) Is there a way to turn-off Protected Mode for company server stored documents, while keeping it active for documents received from external sources (e.g. from the internet, e-mail, etc.). 2) is there a way to have Protect Mode security verification done only on the local machine profile data and not on the centrally stored Application Roaming Data file (thus greatly reducing the "across the wire" I/O traffic).  Thanks for any help, CCB.

    I don't think any of the scenarios you are envisaging are possible.  Protected Mode is enabled/disabled on a user basis (in HKEY_USERS).

Maybe you are looking for

  • Field Catalog in Free Goods Setup

    Hi Gurus, We are trying to set up Free Goods in CRM standalone. No condition type is replicated from R/3 and we have to set up everything from scratch in CRM. Under the IMG, Free goods, the first menu option is 'Field Catalog'. Could you please advis

  • Alternative for double inner join

    SELECT SINGLE ALNUM INTO P_ITAB-ALNUM_AL FROM  MAEX          JOIN MARC ON MARCMATNR = MAEXMATNR          JOIN T001W ON T001WWERKS = MARCWERKS              WHERE  MAEX~MATNR  = P_VBPLP-MATNR              AND    MARC~WERKS  = T_VBDPL-WERKS             

  • LSMW to upload documents in DMS

    Hello guys Can we use LSMW to upload large number of documents at once? If yes, please list the detailed steps. I have never used LSMW before. So keeping that in mind, please respond in detail. Looking forward to your replies Thanks a lot Best Regard

  • Book Issue

    I have created a book which consists of reports . This reports have some prompts say Entity dimension is in prompt but when i am running the book in "complete book in Pdf " mode Table of contents page does not have entry for entity which i have selec

  • Exchange Online Separate Domain

    Dear All,<o:p></o:p> I have exchange server online integration with active directory on-premise with domain named production.local by using ADSync. <o:p></o:p> I have two domain in office 365:<o:p></o:p> Domain 1: [email protected] for company ABC ar