Adobe reader disappeared from my Windows 7, 32 computer, and will not install the download?

I have not been able to open my PDF's since this occurred, and the download completes but the installer is a black screen. Please help!

Hi Camjones32,
Please download and run Adobe Reader cleaner tool.
http://labs.adobe.com/downloads/acrobatcleaner.html
Restart your machine and then download Adobe Reader and install it.
http://get.adobe.com/reader/
Regards,
Anand

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My iPhone adobe reader for iOS6 is stuck in update state and will not complete updating any ideas?

My iPhone 4 adobe reader for iOS6 is stuck in update state and will not complete updating should I uninstall and reinstall the app?

The update process is handled entirely by iOS and unfortunately, there isn't anything the Reader can do during this process to prevent "stuck updates". Generally, we don't recommend uninstalling unless you have to because uninstalling will delete all of the PDF's in your documents!
Here are some steps that work for most users:
1.       Make sure wifi and/or cellular data are turned on
2.       Test to be sure your internet connection is working by opening safari and browsing to a website (like www.adobe.com).
3.       Single tap the app’s icon on the home screen and it will pause the download. Now go back to the iTunes Apps store, switch to the “Updates” screen and click “Update” to resume the download.
4.       If this doesn't work, go to Settings -> iTunes & App Stores and tap the Apple ID to sign-out. Restart the iPad, go back to Settings -> iTunes Apps Store and sign-in. Tap the waiting icon to update the app.
Please let me know if this helps!

I have the new iPad Air and I'm having trouble connecting to iTunes. When I connect my iPad, my computer recognizes my iPad but iTunes does not. Why is this? I have a Windows 8.1 computer, and I've installed the latest iTunes. Please help!

Please answer ASAP!!

Hi eisense,
I also have a similar problem but not quite the same. First of all, let me give you the setup of the configuration:
-- Desktop PC OS: Windows 8.1 64-bit
-- iTunes version: 11.3.1.2 (latest) for 64-bit
-- iPad Air with 3G/4G SIM slot
-- iOS version: 7.1.2 (11D257)
-- Several USB peripherals: Keyboard, mouse, printer, scanner.
What I want to do is to sync my iPad with iTunes (NOT to charge it via USB). However, I get a strange behaviour 99% of the time (I will talk about the 1% later). The behaviour is the following:
1. I connect the iPad to any USB port of my PC. My desktop PC is a new one, substantially "beefed up".
2. The iPad changes continuously from "Charging" to "Not charging" and vice versa all the time (the change of "charging states" happens roughly every 2 seconds).
3. While doing that, iTunes changes state from recognizing the iPad to "not identifying it properly". It suggests that I disconnect and reconnect it again. No matter how many times I do that, it never does any good.
4. Eventually I get an error (error code: 0xE8000084) but the change of "charging states" goes on and on.
5. During this time I was checking the Windows Device Manager. When the iPad was at the "charging" state the "Apple Mobile Device USB" appeared under the "Universal Serial Bus controllers" section of the Device Manager. When it was not charging, the "Apple Mobile Device USB" disappeared.
6. Even in the case the iPad was charging the "Portable Devices / Apple iPad" entry didn't appear in the Device Manager.
I have read all the posts about the particular error code and about the connectivity issues with iTunes. However, no matter what I have tried I haven't resolved my problem yet. I completely uninstalled and reinstalled iTunes according to Apple instructions. Rebooted my PC while removing all the other USB peripherals. I stopped and restarted the AMDS service. I hard rebooted the iPad. I switched USB cables. I even tried to sync my iPhone 5S in case it was an iPad problem. All has failed. Even the iPhone has the same behaviour.
NOW, about the 1% I was talking before.
If the iPad is completely charged to 100% (99% is not enough) the problem disappears. During the time that the battery is at 100% the iPad is not charging and at the same time all is fine with iTunes. The problem reappears when the battery goes to 99%.
I don't remember having this problem a few months back. Any ideas?

Windows 8.1 erased and will not install.

I successfully installed windows 8.1 to my laptop in-between 7 pm - 11 pm August 9th of 2014, then in-between 6 am - 8 am August 10th of 2014 my
laptops power cord unpluged on its own as usual and died. I then powered up my laptop and it said the laptop was not shut down properly. Once
i got it back on and working, my operating system was back to windows 7. So I tried to install windows 8.1 once again but it fails each time.
Below is my installation process step by step:
I put in my windows 8.1 installation disk.
I run my windows 8.1 installation disk.
I then enter my correct windows 8.1 product key "XXXXX-XXXXX-XXXXX-XXXXX-XXXXX"
Wait for windows to verify product key, which is verified every attempt.
I proceed,
It asks me if I want to keep personal files or keep nothing,
I choose to keep my personal files,
I click next,
I then agree to the license agreement,
I click install,
Installation begins,
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There is no information on why windows failed.
I don't understand why this is happening. What could be causing my windows 8.1 to fail installation?

Hi,
Please share more details about your issue for us to offer a better assistance.
1. What do you mean about “Once i got it back on and working, my operating system was back to windows 7. ”
2. Do you rollback to Windows 7 after your failing to install Windows 8.1?
Please refer to the following article for troubleshooting.
Windows Setup Log Files and Event Logs
http://technet.microsoft.com/en-us/library/hh824819.aspx
Please upload us the log under $windows.~bt\Sources\Rollback in onedrive and post us the link here.
Best regards

I am having a issue installing Adobe Acrobat XI. I am running Windows 8.1. When go to install it gets an error. The error is with transform in registry and will not install product. I am looking at how I can fix this registry problem.

I am having a issue installing Adobe Acrobat XI. I am running Windows 8.1. When go to install it gets an error. The error is with transform in registry and will not install product. I am looking at how I can fix this registry problem.
I have tried to uninstall all Abode Acrobat installations but one file remains and refuses to be uninstalled. It gives me this error : Error applying Transforms . Verify that specified paths are valid. It was installed on Sept 18 2014. I have downloaded a Transform update but it tells I do not have a Adobe Acrobat product installed.

Hi all,
Sylonious, did you manage to sort this problem out? I have been experiencing similar problems. I think my problem was because I had many different versions of JDKs. I have done a complete re-install. I would be really grateful to you (and anyone else) for help with this problem.
I have re-installed JSDK1.4.2_03, set the "path" variable to "C:\JSDK1.4.2_03".
When I compile using "javac" I get an error saying "javac" is not recognised.
When I compile using "C:\j2sdk1.4.2_03\bin\javac Freq.java" no error is thrown.
Every time I try to run a java file, I always get the NoClassDefFound error. When run with the -verbose option, files are loaded from C:\Program Files\Java\j2re1.4.2_03\bin - is this correct?
I have removed all previous references to java in the registry editor.
Please help !
Regards,
Vipul

I choose Adobe Reader XI to open a GPX file. It will not open it how do I get past the screen that says it will not open it to choose something else?

I choose Adobe Reader XI to open a GPX file. It will not open it how do I get past the screen that says it will not open it to choose something else?

http://windows.microsoft.com/en-us/windows/change-file-open-program#1TC=windows-7
or
http://windows.microsoft.com/en-us/windows/change-default-programs#1TC=windows-7

My paid Student Adobe Cloud had Acrobat XI installed, then along came Acrobat DC. It uninstalled XI, and will not install DC?

My paid Student Adobe Cloud had Acrobat XI installed, then along came Acrobat DC. It uninstalled XI, and will not install DC?

I hit the same problem except I had a Reader X installed not a pro version. For me the solution was to really make sure that nothing else was running. I followed the steps from http://support.microsoft.com/kb/2438651#reso2 the link is goofy so here is the pertinent text:
Programs that are currently running on your computer may be interfering with the installation processDisable programs that might be interfering with the installation process. To do this, follow these steps:
Click Start
, type msconfig in the Search box, and then click msconfig.exe.
If you are prompted for an administrator password or confirmation, type the password, or provide confirmation.
On the General tab, click Selective startup, and then click to clear the Load startup items check box.
Click Services, click Hide all Microsoft services, and then click Disable all.
Click OK, and then click Restart.
Try running your software program installation.
When you are finished troubleshooting the problem, restart the computer in Normal Startup mode. To do this, follow these steps:
Click Start
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If you are prompted for an administrator password or confirmation, type the password, or provide confirmation.
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Thanks very much for the advice. I trawled through the other answers on the site and it appears others had the same issue. I doubled the available space and the install went like clockwork... which is what one would norma;ly expect from Apple :-)
Maybe Apple should have a ' definitely read me first' notice before a download takes place with CLEAR instructions to have more than the 6GB they indicate ofr the Mountain Lion download

Adobe Applications disappeared from my Windows 8 start screen

Hi,
After a recent update to my creative cloud all my adobe apps have disappeared from my windows 8 start screen. And when I search from them from the start screen it can't find them.
If I use file explorer I can navigate to them, and the apps are still pinned to my task bar.
Any ideas?
Oh, and another issue I've just noticed, my creative cloud app won't log me in. Everytime I login it immediatly says "you have been signed out, please login in to continue.

Try this discussion link:
http://forums.adobe.com/thread/1444190?tstart=0#discussion-6273921
For Windows 7, in short, you need to delete a file in the local files folder - basically resets linkages or something to the creative cloud. Then restart the CC desktop app.
I hope this helps.
Chris

Firefox29, on a new win7 computer which has never had ff installed, will not install the latest flash plugin from adobe.

I promise to refrain from venting my disgust :-) but when FF 9 blew up the entire web. I had all kinds of issues so I did things like Bill Gates taught us to do. I re-installed windows 7, brand new, formatted HD and all. The very first thing I did was open IE to download FF29 from the mozilla site and it installed. I went to pages I know have fits with flash on purpose, www.nydailynews.com, for instance and got the message that no flash was installed, do I want to install it? Well, yes, I have brand new FF on a brand new computer, so to ahead. Did the usual, installed Flash, shut down, and even rebooted the computer, and golly gee, the web pages tell me I have no flash installed. Its in IE, and of course chrome, and it appears in the installed program control panel, but I can't use flash with FF 29.
I wiped the hard drive and reinstalled win 7, then installed ff 28. Went to adobe and installed their latest flash version, and still no flash in any version of firefox. I also checked the option to never update, but when I rebooted an opend FF29, it miraculously turned into FF29, and of course still does not work with the flash plugin.
I think firefox has had a world of trouble with Adobe Flash for over a year and have hoped for a solution. Basically a browser that cannot run Flash media is totally useless. I wonder why this problem was no addressed and corrected, when instead all the the resources were put into raping my computer and forcing FF29 onto it?
I am not a cry baby, who wants to complain, but will you please fix this issue so I don't have to abandon my favorite browser.. I don't enjoy Chrome, and IE is just not an option for me.
Before you make any moreoverhauls on the UI, could you fix the problems with flash. I find it a little condescending to tell a 25 year user of computers to make sure " you have the latest versions" when in fact I have a brand new install of windows and the very latest from Adobe and Mozilla and they do no wok together, even when I down grade to FF 28, which as I told you, automatically upgrades to FF 29 each time I boot up.
Please help. IF installing the latest Adobe onto a brand new hard drive and install of windows 7 fails, what do you suggest, as the usual " version issue" cannot apply here.
FWIW, I have vista on my laptop with the same problems, the same reinstalls and the same guaranteed latest versions. Since the hd is formtted, there cannot be an residual FF dlls hanging around or in the registry.
I have always seen open source as the way to the future, since the first PC arrived, but its looking like a bad idea.
If you want to build a firefox that works, I will pay for it, so long as I can get help when things break. Browsers are huge in the web, so paying for reliable performance seems like a fair thing to do.
I am sorry, but I am frustrated at the lack of progress towards a solution and really do not wish to be told to see if I am using the latest versions. I have taken every step possible and gone all the way to a brand new machine and FF does not work with flash reliably.
Help? Please?
john
<sub>edit: removed your mail address from public display, since the only thing it will attract are spam bots. you will be notified per mail once somebody replies to the thread. (philipp)</sub>

adobe test page says it is installed. but I said, some pages I visit say I don't have it installed.
I use prefbar ( I delete it and reinstall to make sure its not an issue) usually because it lets me turn off flash and avoid the crashing and locking up but when I check the flash block on prefbar, it says " plugin is not loaded"
I posted from the machine that does not work, but it does not work on my Vista Laptop, or my daughter's computer either. In all cases, I wiped the drives and reinstalled the OS and went directly to Firefox for 29 and to adobe for their latest.
Flash IS installed on my machine... It works in IE, and Chrome, but firefox 29 does not install the flash plugin, even tho the installer says all is well
The reason I went totally clean is to make sure there was no process blocking it or if Java was creating the issue as well. The reality is, I started with a brand new computer, three times, and Flash will not load into Firefox 29 in any case
I have started clean many times now and backed up and installed ff 28. I had no problem with the flash plugin using ff28, . I would have stayed there, but when shut down ff 28 and opened it later, it "magically downgraded to version 29" and i do mean " downgraded -( even tho I had gone into options and said do not install updates.
I am grateful for your attention. I find that web browsers are very important anymore, an a non functional one makes the web a waste. I mentioned www.nydailynews.com and would really not want to make a long list of every page that demands a flash plugin, for they are legion that I don't have, mostly because when the page wants flash, FF locks up. Its will not even let me copy the URL to try and make a list, but the browser is totally locked up and I have to kill the process I get the message I have been getting for about a year that the shockwave plugin has stopped working. There is no shockwave on my computer.
I know it looks like I have two different problems as the plugin does not load, but for instance, when I got it worrking in FF28, it loaded but constantly crashed an locked up the browser with the shockwave message, even tho I never install shockwave any time
Frustration is the word for the day, or the week :-)
Thanks much
Kind regards,
John

Three unwanted programs joined the 30.0 update from a reminder button on taskbar, and do not appear in downloads.

Today, 6/18/2014, on my laptop, running Win8.0, a Firefox icon appeared on the taskbar, saying a new version 30.0 was available. I clicked on it, but missed as it closed. Upon opening the hidden icons, I clicked on the Firefox icon, the words 'update Firefox 30.0' appeared as I clicked on the icon. Then all hell broke loose. Adblock plus didn't stop anything, so the items were believed to be from Mozilla. A box appeared on top, saying "Update Windows 8 Drivers", and was flashing. The download box for Firefox may have been opened, and before allowing an install, several programs and add-ons were offered, but I tried to decline them. I clicked on the driver update, and Advanced System Protection from 'powerbundle.systweak.com, Driver support from secure.driversupport.com and System Speedup from www.systemspeedup.com were all downloaded without asking. They did not appear in the 'Downloads' history. Also, a Microsoft box appeared asking to download to Win Explorer, (like am I nuts?), I use Mozilla on purpose. Closed that box. Next, the Adv. Sys. Protector was analyzing my computer, with a Microsoft logo on the screen. It said I had 167 registry problems. After viewing, I decided to close all open windows. Then, in Programs, I found the three new programs and uninstalled them. When I opened Help About, in Firefox, the new version was just starting to install.
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Go to Mozilla.org and download the '''full''' installer and save it.
Completely remove Firefox. Run as may of the mal-ware program below
as you can. Install Firefox from the installer you downloaded. After,
check ALL of your add-ons and the programs on your computer. Make
sure you know what they are for. Use a web search if you need to.
===========================
Sometimes a problem with Firefox may be a result of malware installed on your computer, that you may not be aware of.
You can try these free programs to scan for malware, which work with your existing antivirus software:
* [http://www.microsoft.com/security/scanner/default.aspx Microsoft Safety Scanner]
* [http://www.malwarebytes.org/products/malwarebytes_free/ MalwareBytes' Anti-Malware]
* [http://support.kaspersky.com/faq/?qid=208283363 TDSSKiller - AntiRootkit Utility]
* [http://www.surfright.nl/en/hitmanpro/ Hitman Pro]
* [http://www.eset.com/us/online-scanner/ ESET Online Scanner]
[http://windows.microsoft.com/MSE Microsoft Security Essentials] is a good permanent antivirus for Windows 7/Vista/XP if you don't already have one.
Further information can be found in the [[Troubleshoot Firefox issues caused by malware]] article.
Did this fix your problems? Please report back to us!

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Hi AB-Comp,
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What Operating System are you using? Windows or Mac? What version?
Can you make copies with the printer?
How is the printer connected? Wireless, Ethernet, or USB?
Is the power cable plugged into a surge protector or directly to the wall outlet?
Hope to hear from you, and thank you for posting!
RnRMusicMan
I work on behalf of HP
Please click “Accept as Solution ” if you feel my post solved your issue, it will help others find the solution.
Click the “Kudos Thumbs Up" to say “Thanks” for helping!

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lol. I did get a PM from support person asking for my serial number and stuff, and after I responded, I got this reponse:
Thank you for visiting the HP Support Forums. I'm sorry to inform you that your image was rejected because it does not relate to any HP Support Forum Question or it may have contained personal information (serial # visible in image). From our Rules of Participation:
Protect privacy - yours and others'. Don't share anything about yourself that you would not want to see on a road-side billboard. Don't post contact or other personal information-your own or anyone else's-or any content that you receive in one-to-one communications without the author's consent. For example, don’t post your computer’s serial # or contact information publicly, and do not allow someone you don’t know to remotely take control of your computer.
Sharing serial numbers or product keys, personal email addresses, telephone numbers, and last names is not allowed for your safety.
Please remove or otherwise hide any serial numbers and then repost your image.
Thank you
So. It seems to me that HP employed people should KNOW THIS when they ask for this information this way! For the 4th(?) time... I would like to know how HP plans to actually RESOLVE the issue, since we can't seem to get beyond basic introductions?

Adobe reader disappeared from my Windows 7, 32 computer, and will not install the download?

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