Adobe Reader doesn't open, PDF docs won't open

When attempting to open a PDF file, nothing happens. When attempting to open Adobe Reader, nothing happens. Adobe has been repaired, uninstalled\re-installed, and updated. All other Adobe products have been uninstalled\re-installed. AcroRd32.exe was running multiple times in task manager. All of the instances were closed, Reader was re-installed again, and still nothing. All of this is on a Windows 7 machine. Any Ideas?

Hi All,
We have had a few bug reports related to Adobe Reader X protected mode coming in from you in this forum. We have addressed a large number of them in our upcoming Reader update and we would like to hear your feedback.
To that extent, we would like to invite you to the Adobe Reader Prerelease program and try out the latest build. To participate, please fill in the form available at https://www.adobe.com/cfusion/mmform/index.cfm?name=reader_prerelease_ interest and indicate Adobe Reader as the product of your interest.
We look forward to your active participation, feedback and help towards making Reader a better product.
Thanks and regards,
Adobe Prerelease Team

Similar Messages

Adobe Reader doesn't open .pdf files anymore. Error: 213:11.

Adobe Reader doesn't open .pdf files anymore. It's written Error: 213:11. Details: laptop with Windows XP, Adobe Reader X

Are these local or online documents? If online, in what browser? If local, does the documents folder and docs themselves have sufficient permissions?
Is there anything else beside the number 213:11?

Adobe reader doesn't open PDF files, get windows media player

When I go to downloads page in Firefox and try to open a PDF file which has been saved on the Downloads page, Windows media player opens instead of Adobe reader.

Tools -> Preferences -> Content -> Configure how Firefox handles certain types of files - Manage... -> Set .pdf to Adobe reader

Adobe Reader 9.3.2 - PDF attachment won't print from right click

Hi all,
Hopefully someone can assist some kind of suggestion, we have just rolled out Adobe Reader 9.3.2 upgrade from v8. When we now try to print a PDF Outlook 2003 attachment from the right click menu, we are prompted with the 'Open With' window. Selecting Adobe Reader 9.3 and press okay opens the document, but it doesn't spool. We can print the document fine from Adobe Reader itself, any ideas?
TIA
Frosty

I have seen the same problem in this forum a couple of times (on Windows Vista and 7 only), but I have never seen a solution for it.
Can you try if Adobe Reader 8.2 does the same? Download it from here http://ardownload.adobe.com/pub/adobe/reader/win/8.x/8.2/enu/AdbeRdr820_en_US.msi
If the same happens with Reader 8.2, then I have no other suggestion than to try an alternate PDF viewer.

Adobe Reader doesn't open on Mac

Hi,
I cannot open PDF files on my mac. As per other forums, I have tired deleteing and un-installing all adobe reader, then tried re-downlading it. I still can't get the PDF's to open. I have read through the 'terms' and agree, but it still doesn't open PDFs. When i click to a link I just get a blank page. I'm rather frustrated, I called mac support, they did there best to help me but they couldn't. I can't not find a contact number for adobe, as i have tried following all of the advice given on the forums to no avail. What do i do now? I really would like to be able to open PDF files with Adobe Reader.
Thanks!

You know... you really DON'T need Adobe Reader on a Mac. Preview (part of the OS) is a much better viewer for PDFs. You say you uninstalled. I can only assume by that, you simply dragged the Reader folder to the trash and emptied it. Unfortunately that doesn't remove Preferences or .plist files from your system folder. In order to COMPLETELY remove an app you need to use a "cleaner" like AppZapper that will also remove ALL associated (and hidden) files for the app. Otherwise you install the new app with the same old broken preferences.
Download and install Reader 11 again, then download and run AppZapper (it's a free trial, but well worth the $12.95 to buy if you decide to) to completely remove it. Then download and install Reader again. If it still doesn't work, get back to us here.

Adobe Reader doesn't open

I recently downloaded Adobe Reader 11, now I cannot open any PDF files.

Windows 7. I've tried different things, I've tried opening a PDF file from my e-mail, and I've tried opening a file from my documents. Adobe reader then opens, without showing the file and two seconds later it closes again, and that's it.

Adobe reader doesn't open when word is running

my adobe reader won't open when I have word open. It opens fine with other components of the office suite. I have windows 8 on my machine. I have tried running and accepting eula.exe but this had no effect. Any ideas?

I have Adobe Reader XI version 11.0.06 and Microsoft office professional plus 2013 version 15.0.4605.1003

PDF won't open on Mac with Adobe Reader Error message:Adobe Reader could not open

I have Adobe Reader 10.1.3 for Mac, (10.7.3) and am having problems opening pdfs. I get an error message: Adobe Reader could not open file name.pdf because it is either not a supported file type or because the file has been damaged (for example, it was sent as an email attachment and wasn't correctly decoded). The files are not from emails, but are from websites, government sites, professional organizations etc.) Help! Adobe is no help!

Manually download the files to your computer (right-click on the url). When the file is downloaded to your computer do you get the same message when you try to open in Reader through the File->Open menu? What about when you open the file in Mac's Preview application?

Adobe Reader 9.4.2 - PDFs won't open in IE 8 & IE 9

The recent Adobe Reader 9.4.2 is causing issues with PDFs opening in IE 8 and 9 browsers. Prior to this update our users have had no issues with opening PDFs generated by our website.
Our website generates USPS labels using Siberix ReportWriter software. We have not released any updates for at least a month. Again, before the release of Adobe Reader 9.4.2, there was no issues with our website's PDFs opening in IE browsers.
User System Specs:
Windows XP SP3 and Windows 7 Ultimate
Adobe Reader 9.4.2
Internet Explorer 8 - "File Download" window issue
Internet Explorer 9 - "File Download" window issue
Firefox 3.6.13 - No Issues
Chrome 9.0.597.98 (with Adobe Reader 9.4.2 plugin enabled and Chrome PDF Viewer disabled) - No Issues
The "File Download" window states the following (in addition to a Save and a Cancel button): "The file you are downloading cannot be opened by the default program. It is either corrupt or it has an incorrect file type. As a security precaution, it is recommended that you cancel the download. ..."
We have the following workarounds to address this issue with our customers, but they are not ideal:
Update to Adobe Reader X
Disable "Display PDF in browser" Reader option
Don't update Adobe Reader 9 to 9.4.2
Install other PDF Reading software.
Any solutions to this issue would be appriciated.
Thanks

We are experiencing the same problem, as I mentioned below. I did some research and experimentation, and have a ... workaround. It's not completely satisfactory, but we will go with it until we have a complete solution. Perhaps the following will help others and spur some research in the right direction.
First, a quick review. The problem does not occur with PDFs located on disk; it only occurs with direct streaming of PDF data. Let's also note that the problem does NOT occur with other browsers, e.g. FireFox. So ... technically the problem is not an Adobe Reader problem and we're all on the wrong forum.
My specialty is databases and I'm certainly no expert in this area, but from what I'm able to gather the problem is instead with how IE is recognizing and responding to the MIME type of the streamed data. We're all setting the contenttype to "application/pdf" (or similar) or we wouldn't even be here. But I'm concluding that something - some windows update - has changed the way IE on clients or (in my case) IIS on the server is handling that data stream. If any of you experiencing this issue have servers other than IIS, then the problem is on the client side, I'd say.
Aaaaaanyway, the following articles are old, but helped me:
http://forums.asp.net/p/1036628/1436084.aspx
http://www.techper.net/2008/02/27/4-ways-to-stream-pdf-and-some-tips/
To cut to the chase, the workaround we're going with for now is to add the following to the http response header (this is C#/ASP.NET code):
Response.AppendHeader("content-disposition", "attachment;filename=myfile.pdf");
That causes a popup dialog to appear asking the user to open or save the PDF, something that is familiar to most everyone. If the user asks to open the file, it appears in a browser window just as it did before this problem occurred. Again, this is a temporary solution, but at least the user can see the PDF data in a browser with one extra mouse click.
If an Adobe tech support person or anyone with more experience in this area knows the final solution, I'd LOVE to hear it. Please reply here or in email.
Thanks and good luck all.
BillyB

Adobe Reader will not open PDF in browser simple answer.

I just had this problem and was able to work through it with the help of tech support from TD Ameritrade. The fix is simple so read on. After uninstalling and reinstalling all things adobe and trying other recommendations on these forums I was stumped. I called my broker tech section since I couldn't open their reports and we identified what my specific problem was. For me, and I imagine some of you this will help and prevent a lot of wasted time.
Nothing was wrong with my Adobe Reader. My problem was that I have a 64 bit operating system and both of my default browsers were 64 bit browsers. I did not know my internet explorer default browser was the 64 bit one until the technician that assisted me informed me that a recent windows update made all 64 bit systems default to 64 bit internet explorer browsers. You cannot change that default by choosing between 64 bit and 32 bit, because you can only choose internet explorer. That explains why my attempts to open with a 32 bit browsers always failed. I also tried with Firefox thinking it was 32 bit and it failed as well. The technician informed me Firefox is a 64 bit browser and then it made sense. I guess the recent Adobe reader update caused a change that no longer allowed my 64 bit system and 64 bit browser to open PDF's through the browser. The technician who assisted me has a 64 bit system and only uses 64 bit browsers and can still open PDF's through those browsers. That confused us for a while until we realized he had his Adobe updater turned off and therefore had not been exposed yet to the update that originated my problems.
****ANSWER FOR MY PROBLEM*******The quick answer is use Google Chrome or some other 32 bit browser. If you set a 32 bit browser as your default, the PDF's will open. You cannot set Internet Explorer 32 bit browser as your default if you have a 64 bit system and also have 64 bit Internet Explorer. The windows update prevents you from doing it. At least that is my understanding.
The bottom line is I have the newest Adobe Reader on a 64 bit system and can open any web PDF with Google Chrome set as my default browser, because it is a 32 bit browser. The new Adobe Reader will not open PDF's with a 64 bit browser in Vista. A 64 bit system is fine as long as you use the 32 bit browser to open your PDF's in Vista. I hope this helps some avoid some headaches. I wish it had been posted when my problem first arose.
I think you can use a 64 bit browser in Windows 9 or later, but for Vista the above applies.

Yes I can create a short cut to internet exp. 32 bit on my desktop and I can even be using Internet expl. 32 bit, but when I try to open a PDF with adobe reader it won't work with internet exp. as my default browser b/c windows will always choose Internet exp. 64 bit which isn't supported yet by adobe reader. With google chrome as my default browser windows can't choose an unsupported 64 bit browser in its place b/c google chrome doesn't have a 64 bit version.
My post was for those people who may not have realized yet that windows would not ever choose Internet expl. 32 bit over Internet expl. 64 bit if both exist on their system. For them it is easiest to just choose a default browser that only has a 32 bit version.
If I understood your reply correctly, you were telling me how to create a shortcut to Internet exp. 32 bit on my desk top. However, having that shortcut on my desk top and opening my browser through it will not prevent the problem of windows choosing my Internet exp. 64 bit browser for pdf's I try to open from the web. Thank you for your response, but I think the problem that I have tried to explain does exist for many users and can only be fixed by using a 32 bit browser that is not Internet explorer as your default browser. At some point if windows fixes the update that always chooses Internet expl. 64 bit over Internet expl. 32 bit, then this will all be irrelevant.
Thanks
Sent from my iPod

Adobe Reader could not open 'filename.pdf'" because it is either not a supported file type...

I have a website that holds 23 different PDF's. They all download fine and open correctly when downloading from a Mac computer. They even download and open fine from a Mobile Phone. However my client is getting an error over and over again. I have tested it out and this is what I have come up with.
Error:
Adobe Reader could not open 'filename.pdf'" because it is either not a supported file type or because the file has been corrupted (for example, it was sent as an email attachment and wasn't correctly decoded)
I have resaved the PDF's to be compatible with Reader 6.
Works fine with
All Mac's using either Firefox, Chrome or Safari using Pro and Reader
iPhone downloads using iBook
PC's when downloading from Firefox viewing in Reader 9
PC's when downloading from IE 6.0 view on Reader 8
Error Message When
PC when downloading from IE 7 viewing on Reeder 9
PC when downloading from IE 8 viewing on Reader 9
Here goes the URL when the files resides.
Please help. I can not find a solution.

Hi i have solved the ie bug creating the pdf phisically, this is the code i use:
$hostname = "XXXXXX";
$database = "XXXXX";
$username = "XXXXX";
$password = "XXXXXX";
$db = mysql_pconnect($hostname, $username, $password) or trigger_error(mysql_error(),E_USER_ERROR);
mysql_select_db($database, $db);
$query_rs_docs = "SELECT * FROM doc WHERE doc_name='".$_GET['doc_name']."'";
$rs_docs = mysql_query($query_rs_docs, $db) or die(mysql_error());
$row_rs_docs = mysql_fetch_assoc($rs_docs);
$totalRows_rs_docs = mysql_num_rows($rs_docs);
$t_pdf = fopen("/path to doc folder/doc/".$row_rs_docs['doc_name'], "w+");
fwrite($t_pdf, $row_rs_docs['doc_file']);
fclose($t_pdf);
header('Location: http://www.portalesardegna.com/doc/'.$row_rs_docs['doc_name']);
the db table (doc_name must contain the .pdf extension):
CREATE TABLE IF NOT EXISTS `doc` (
`doc_ID` int(10) NOT NULL auto_increment,
`doc_name` varchar(255) NOT NULL,
`doc_file` longblob NOT NULL
PRIMARY KEY (`doc_ID`)
) ENGINE=MyISAM;
Message was edited by: Portale Sardegna

Safari 6 (7536.25) on Mid 2007 Mini running Lion damages pdf files when downloaded. Adobe reader can't open them; downloaded via Chrome they can be opened.

When I download pdf files using Safari 6, they can't be read by Adobe Reader; using Safari to read them isn't a solution, because Safari doesn't allow them to be printed page by page. The same files, downloaded by Chrome, by contrast, can be opened and printed. Is there a patch for this problem?

Eliot Hudson wrote:
I receive a message that:
"Adobe Reader could not open [form name.pdf] because it is either not a supported file type or because the file has been damaged (for example, it was sent as an email attachment and wasn't correctly decoded)."
Go to: Mac HD/Library/Internet Plug-ins
Trash the AdobePDFViewer.plugin and AdobePDFViewerNPAPI.plugin files
Trash the Adobe Reader app from your Applications folder.
Empty the trash.
Go to: http://get.adobe.com/reader/enterprise/ and download the FULL installer to replace Reader and the plug-ins.
Redownload the Forms.

Cannot open Adobe Reader XI or any PDF file

When I try to open Adobe Reader XI or any PDF file, it says that it "cannot open in Protected Mode due to an incompatibility with your system configuration. Would you like to open Adobe Reader with Protected Mode disabled?" When I choose open with Protected Mode disabled, it then displays "Acrobat failed to load its Core DLL.” Please help. Thank you. All PDF’s and adobe reader use to work on my computer. Thank you. When I try troubleshooting the problem, “incompatible application” is listed under the troubleshooting report.

Hi
Please follow this KB doc: http://helpx.adobe.com/acrobat/kb/reader-core-dll-error.html
Thanks

Every Programme that it is opened with Adobe Reader doesn't work What Can I do ?

Every Programme that it is opened with Adobe Reader doesn't work What Can I do ?

More information please.
Version of Reader? OS? Can you open reader by double-clicking on its icon? Can you open reader by double-clicking on a pdf file? What programs are trying to open reader? Some programs might be restricting your ability to view pdf files using the Reader plug-in due to security concerns. If this is the case you need to find out how to enable the plug-in in the case of each application.

I have a macbook pro with the latest update, and any Pdf file I have opened online or downloaded and I try to print it gives me this message Adobe Reader could not open 'April-15th-2014-Messenger.pdf' because it is either not a supported file type or beca

Adobe Reader could not open 'April-15th-2014-Messenger.pdf' because it is either not a supported file type or because the file has been damaged (for example, it was sent as an email attachment and wasn't correctly decoded).

Most likely http://helpx.adobe.com/acrobat/kb/pdf-error-1015-11001-update.html

Adobe Reader doesn't open, PDF docs won't open

Similar Messages

Maybe you are looking for