Adobe Reader Extension: no .pfx nor .p12 file on Adobe portal

For full disclosure: I'm asking as reseller for one of my customers.
This customer purchased Adobe Reader Extension, has installed it, and now needs a .pfx or .p12 file to configure its credentials. They claim there's nothing on the Adobe customer portal.
It should be available as ESD on there, right? If so, where exactly would they be able to see it (I would presume under the Reader Extension tab)?
How can I help the customer obtain its .pfx or .p12 files as soon as possible?
Thanks!

Try following forum:
http://forums.adobe.com/community/livecycle/livecycle_modules_and_development_tools/reader _extensions?view=discussions

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Problem with Reader Extension ES

Hi,
I download the eval JBOSS server from the adobe web site and I installed without any problems, I configure also the reader extension Credential trial one.
Now I'm trying to assign reader extension rights to a pdf file via the web interface http://localhost:8080/ReaderExtensions/ I select my PDF and the rights but after I click on Apply button I get a page with a table (file name and duration) and a progress bar with text "downloading ..." but nothing else !!! I don't get the dialog box to select the location for download and the file name of the new PDF !!!
Please help me!
I also try to assign reader extension rights via a web service call via applyUsageRights but it allways return a null array !!!
Thank you for your help.
Regards.

Flash Player 10 is the issue .....you can either back off to Flash Player 9 or apply SP2 (only available from support) which fixes the Flash Player 10 issue.

Can use adobe livecycle reader extensions es to compile adobe livecycle designer ES3 file?

Hi ,
I am using livecycle designer ES and livecycle reader extensions es to create some PDF files. I want to use the new feature action builder, so I downloaded the designer ES3. After creating some new files, I tried to use livecycle reader extensions es (old version) to convert the file to add the saving function to adobe reader. It could not convert the file successfully and stuck at downloading the file page as the attached screen. Does that mean I have to upgrade livecycle reader extensions es to es3? Thanks in advance.
Regards,
Craig

There were problems like this that were caused by a flashplayer security patch. See https://groups.google.com/forum/?fromgroups=#!topic/livecycle/ZRj27vcLXOI
My memory is a bit hazy on this, as it was three years ago.
There was a LiveCycle blog on this November 11, 2008
http://blogs.adobe.com/livecycle/2008/11/livecycle_and_flash_player_10.html
Flash Player 10 broke the Reader Extensions sample application included with LiveCycle ES 8.0.1, and 8.2.1. When you use it, it will essentially hang. The workaround is to revert back to Flash Player 9 on those machines you use as LiveCycle clients.
This problem has been fixed in LC 8.2.1 SP3 as well as in ES2.
The key is to either upgrade your server or downgrade to an earlier (9) version of the flash player. (copying from the google group)
As you said, this issue is due to the changes in security in flash
player 10. The Reader Extensions webUI leverages flex. For LiveCycle
8.2.1, the file dialog automatically pops up after conversion is
complete. However, in flash player 10, there were changes to how file
reference are is handled. Since it is possible to pop up a file
dialog based on user action), and automatically poping up that file
dialog based on the old code base will no longer work. This is a
known issue in LC ES 8.2.1, and downgrading to flash player 9 works.
However, in fix pack 2 of LiveCycle ES Update 1. (8.2.1.2), this bug
on flash player 10 has been resolved with an explicit button to
download the file.

Extending a document in Adobe Acrobat if you have purchased and own LiveCycle Reader Extensions

I work for an organization that has purchased adobe livcycle designer suite which includes Livecycle reader extensions. However we do not really have a need (besides perhaps per the EULA), nor the technical support to extend reader documents using the server based LiveCycle Reader extensions. We will definitly be collecting info from over 500 receipients so per the adobe acrobat license agreement:
16.8.3 For any unique Extended Document, Customer may only (a) Deploy that Extended Document to an unlimited number of recipients, but Customer shall not extract data from more than five hundred (500) instances of such Extended Document (or any hardcopy representation of that Extended Document) that contains data from a recipient; or (b) Deploy an Extended Document to no more than five hundred (500) recipients without limits on the number of times Customer may extract data from a recipient from that Extended Document. Obtaining additional licenses to use Acrobat Standard, Acrobat Pro, or Adobe Acrobat Suite shall not increase
the foregoing limits (that is, the foregoing limits are the aggregate total limits regardless of how many additional licenses to use Acrobat Standard, Acrobat Pro, or Adobe Acrobat Suite the Customer may have obtained). For the avoidance of doubt, if Customer purchases another Adobe product or service that allows Customer to send a greater number of PDF files or forms (e.g. Adobe FormsCentral or Adobe LiveCycle Reader Extensions), then the terms of that Adobe product or service shall supersede the terms of this Section 16.8.3
Given the very last sentence, it sounds me like since my organization has provided me with a copy of LiveCycle Reader extensions I can extend the adobe document using adobe acrobat if I wish, and still be within the terms of the EULA, is this the correct interpretation? I would prefer not to actually use the LiveCycle reader extensions as once again we do not have the technical support, nor the need for this server based solutions.

Hi Ben,
Thank you for providing the detailed description of the problem.
The contents of the password-protected PDF document are encrypted (so that nobody can read the contents until the correct password is entered).
Acrobat DC mobile products (for iOS and Android) have the known limitation where changes cannot be saved to encrypted PDF documents. Therefore, users are not able to make any changes (e.g. adding comments/annotations or filling out forms) to encrypted PDF documents.
Sorry for the inconvenience.

Reader Extensions vs. Adobe Acrobat 8

As you are probably aware, one of the best features of Reader Extensions is to allow people with Adobe Reader to save their form data locally.
Now, Adobe Acrobat 8 Professional has enabled the same feature.
So my question is... what's the benefit of owning Reader Extensions?

[email protected] wrote:
> How can we activate Reader Extensions. It is installed on our server. But giving an error about credentials when logged in. Do we have to provide a credential file before installing ?
>
> Another question, it will cost too much because you have to pay for each document opened with RE. Think of a workflow project that will be used inside a company having lots of office employees. The cost will be too high. Does it become cheaper to buy an adobe 8.0 professional license for every person which will not be very cheap also.
>
> In this case, may be we shouldn't choose to work with adobe.
>
> What is your advise ?
There are different licensing models. There is a per-form license and a per-user license. The
per-form license makes sense where you have a small number of forms being used by a large (or
unlimited) number of users. The per-user license makes sense where you have a large number of forms
and a pre-determined number of users. In your case, you should find out about the per-user licensing.
Justin Klei
Cardinal Solutions Group
www.cardinalsolutions.com

Attaching Files: Reader Extensions Enabled

I may not be understanding rightly, but have used a couple of sample files that have an 'add attachment' example (below is from example), and my form is distributed with reader extensions enabled, but this does not work in Adobe Reader. What is the best method to give the person completing the form an avenue to upload and/or attach files? If I have a web upload address for files, is there a way to add that to the form so they can stay in the form and still 'submit' it, but send their files to the web address? Would prefer if they could attach in the PDF form to keep everything together but welcome any ideas that will work in Reader, thank you.
var myDoc = event.target;
var sFile = "myFile" + NumericField1.rawValue;
myDoc.importDataObject({cName: sFile});
var myDataObject = myDoc.getDataObject(sFile);
var sFileName = myDataObject.path;
ListBox1.addItem(sFileName,sFile);
NumericField1.rawValue = NumericField1.rawValue + 1;

Hi Sparrowce,
I checked it at my end and i'm also getting the same issue. It seems that PDF rights enabled by Acrobat Reader extension would not provide necessary permission to the PDF to perform this task. However, i tried extending permissions via Livecycle Reader Extension server and it worked for me.
Hence, i would say that for this issue you would require the LC Reader extension server as Acrobat as a desktop product would not be able to provide sufficient rights to the PDF for this concern.

Does Adobe 9 Reader disable reader extensions?

I have and heavily use Adobe Reader Extensions 6.0. It has worked fine for some time, until now. When a user upgraded to Adobe Reader 9.0 from 8.12, the form would no longer save. Am I dead in the water until I upgrade? That's expensive!

Try creating a new shortcut to the installation, instructions as follows:
Right click the existing shortcut on your desktop and go to Properties.
Click the button called "Find Target". This will take you to the installation folder.
Delete the existing shortcut on your desktop.
In the installation folder, AcroRd32.exe will be highlighted already.
Using the right mouse button, drag it onto the desktop. When you let go of the right mouse button, you'll get a menu. Choose "Create Shortcut Here".
If the problems persist, do what the other contributor suggested and uninstall/reinstall. If you decide to reinstall v9 again, go here: http://get.adobe.com/reader/direct/
After you install it, close your browser and then open Reader via the desktop shortcut, go to Help | Check For Updates in order to update it to v9.4.6 which is the patched version.
Updating to v9.4.6 doesn't update the Firefox plugin which will remain at v9.4.5.236. That will expose your PC to security vulnerabilities and therefore it will be better to disable the plugin in the Plugins manager which you can access by hitting CTRL+SHIFT+A. Then click the link to "Plugins" in the menu and finally, click the "Disable" button. If you subsequently land on a PDF site, Firefox will display a dialog where you can choose whether to download the file to your local machine, or open it with the plugin. If you're on a bona fide site, then it's OK, but if you're unsure, download it to your own PC and then right click and scan it for malware before opening it.
Message was edited by: Xircal

Error connecting to WS with Adobe Reader with Reader Extension server

Hi all!
I'm using a form designed with Designer with Reader Extension. This form
connects to a ws in order
With Acrobat and the Acrobat Reader under 7.0.5 it's all OK, but another
user with Acrobat or Adobe Reader 7.0.8 received an error message when
trying to connect to the WS.
The error says that there was a problem reading the file and specified the
folder url in which there is the web service.
I remember that for some reasons, after 7.0.5 you've to certified the
document, but I can't certify a PDF form created with Designer :(
Anyone can help?
Thanks,
Alessio

<[email protected]> ha scritto nel messaggio <br />news:[email protected]..<br />> Well, I just tried it to make sure, and I was able to call a web service <br />> fine from 7.0.8. Is it possible that someone at some point when Acrobat <br />> asks if you want to allow or block the operation chose block and clicked <br />> the check mark to make it remember that chose and automaticallly apply it? <br />> I notice that if I choose block it displays a generic error message saying <br />> it needs to be a certified form (which is wrong). Does it work from other <br />> machines?<br />><br /><br />Yes, maybe the users click on the block button. By Clicking on the Allow <br />button, all works.<br /><br />Alessio

Adobe LiveCycle Reader Extensions issue

Hi all,
I have an issue about ARES. When I create a PDF file and use password to secure the document and “Changes Allowed” is set as “Commenting, filling in form fields, and signing existing signature fields”, the commenting doesn’t work and display the error as below:
Warning: JavaScript Window-
This document is not enabled for review in Adobe Reader. You must use Adobe Acrobat to review this document.
Other documents which is not set password security can be commented normally. Please give me some advices.
Any idea will be appreciated!
Regards,
Ryan

Hi Steve,
Thanks for your reply! I have something unclearly. What is the “Apply Usage Rights” step do you mean? If it looks like the attachment shows, I think I can comment on the PDF file. However, after doing this, the PDF doc settings cannot be modified by Acrobat again.
If not, could you please tell me what is “Apply Usage Rights” step?
Actually, the issue occurred when I use Adobe LiveCycle Reader Extensions and EMC Documentum PDF Annotation Services together. Everything works fine exception password security settings. If I don’t use password settings, all commenting functionalities are work fine.
Regards,
Ryan

Installation of Adobe LiveCycle Reader Extensions ES2

Hi,
Adobe has informed us that we need to use Adobe LiveCycle Reader Extensions ES2 in stead of Adobe LiveCycle Designer ES 8.2. We had some doubts about the reason why, but that's a different issue.
Now, when we want to order Adobe LiveCycle Reader Extensions ES2 we need to indicate on what application server we will install (IBM WebSphere / Oracle WebLogic / JBoss). However, I want to install it on a desktop pc. Can anybody explain me which of the 3 options I need to order? What is the difference?
Thanks in advance!
Erik

I am a contractor working with a national agency. I don't have rights to set up any sort of server on my PC at work, which runs Windows XP Professional -- NOT Windows Server as Adobe's tech specs indicate. At home, I use Windows 7 Professional.
Most of the PDF forms I set up only require users to type text in text fields, click check boxes, or decide "yes" or "no" in radio buttons. For those simple forms, have found that Acrobat Pro's "Enable Reader Features" allows users to fill out the form in Reader, save it to their hard drive, and attach it to an email to return the completed forms.
I know that this WON'T work if we include any data functions or buttons which run JavaScripts. For example, one of my users wants a button that allows them to attach a file to the PDF. That button won't work in Reader unless I use LiveCycleReader Extensions to enable full functionality in Reader. Correct me if I have any of this wrong, so far. I am considering equipping one of my computers at home with LiveCycleReader Extensions to create these forms -- if they can be used independently of the server I have to set up on my home PC.
Would any forms created in LiveCycle Reader Extensions have to be returned to the server I would need to set up on my PC, or could users complete the froms, save them, and attach them to email as they do with the simple forms created in Acrobat?
You mentioned that Reader Extensions includes JBoss to set up a local server. Could I even install LiveCycle Reader Extensions on my PC if it only has Windows 7 Professional? Would it work on Windows 7 Professional?
(I already asked about setting up a server for these forms at work and was told "It'll never happen!" My customers are reluctant to accept an answer that , "Yes, it is possible to enable these features but we are not allowed to do what it takes to make them work."

Questions regarding Adobe Reader Extensions for Adobe Livecycle.

Hi,
I'm relatively new to Adobe products, having just started to use Adobe Livecycle over the last couple of weeks. I've produced a set of interactive forms for field engineers to use. When completed, they will submit the xml data via email. However, there will be numerous occasions where they will need to stop in the middle of data collection and come back at a later point to finish, hence the need to locally save the information before submission.
I understand this is where Adobe reader extensions would come in, unlocking this functionality.
At the moment, i'm a bit of a loss on several points regarding how reader extensions work and i was wondering if anybody could fill in the gaps:
1. Are they seperate modules that bolt in into the main Livecycle application?
2. As these forms will be used off line, i would like to set the permissions to the pdf locally. From what i read, Reader Extensions is a server product. Is this correct, or can i use Reader Extensions to set these permissions before publishing the adobe form?
3. Where can i get hold of Reader Extensions and how much do they cost? I have been reading information on similar topics on this forum (dating 3-4 years ago) that say reader extensions are comparitavely expensive to a Adobe Pro/Livecycle licence. ($50,000 upwards) Is this correct? If so, is there a cheaper alternative to achieve the same outcome?
I hope someone can shed some light on these points!
Thanks in advance.
Rob

Reader Extensions can be bought as a module in LiveCycle. There is a subset of RE functionality that exists in Acrobat. The ability to save locally is part of Acrobat. In both cases you woudl RE the form before distributing it, hence when the user gets your form they are ready to go. You can download a trial version of the server product. As far as pricing goes you woudl be better to talk to an Adobe salesrep as there are discounts for certain situations as well as different pricing options. If you decide tp gp the Acrobat route you ar limited, by licence, to distribute your form to a max of 500 users.
Hope that helps
Paul

Adobe Reader Splash--I have a PDF file that whenever I try to open it suggests using Adobe Reader with a link to download Adobe Reader...

Adobe Reader Splash--I have a PDF file that whenever I try to open it suggests using Adobe Reader with a link to download Adobe Reader. I can't get beyond this. I have made Preview the default for all PDF's and yet this persists. I have also deleted Adobe Reader. This particular file is a portfolio, btw.

I have similar issue. Did u find an answer?

Adobe reader XI can't open mp3 files in a pdf document- says the required decoder not installed

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This is not a function of Reader, but that your computer does not seem to be configured to play mp3 files. Try fixing your file associations. The method of doing so depends upon your OS and it version number.

Adobe photoshop elements 11 won't read my canon T5 raw CR2 files.

adobe photoshop elements 11 won't read my canon T5 raw CR2 files.
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need help!
Solved!
Go to Solution.

Hi Zach.
Sorry to say but Elements 12 came out several months before your camera. Adobe stops updating camera raw files for old software editions so that people have to buy new versions of the software when they get a new camera. It happened to me with LR3 when I got a new camera.
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Adobe Reader could not open a pdf file - either not supported file type or file damaged

On March 5th, I started getting the Adobe Reader error message "Adobe Reader could not open a pdf file because it is either not supported file type or the file has been damaged.
I get this when I try to open the pdf file as an attachment in Outlook 2013 from my G-Mail account. If I save the attachment and then try to open the pdf document, I get the same error4.
I get this error message with every pdf file that now comes to me in Outlook.
If I log on to my G-Mail I am able to open the pdf document. If I also save the attachment to my computer, I do not get the error message when I open the pdf file. This would suggest the file is okay
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I copied it again. Do you see it? BTW, how do I set privacy? (I'm new at this)
I opened with two different notepads and got different information.here it is from Windows Notepad. First few lines are:
<!DOCTYPE html PUBLIC "-//W3C//DTD XHTML 1.0 Transitional//EN"
http://www.w3.org/TR/xhtml1/DTD/xhtml1-transitional.dtd
>
<html xmlns="http://www.w3.org/1999/xhtml">
<head>
<meta http-equiv="Content-Type" content="text/html; charset=utf-8" />
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Adobe Reader Extension: no .pfx nor .p12 file on Adobe portal

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