Adobe Reader fails to load Core DLL

I'm at my wits end here.
For some unknown reason my Win 7 Home Premium 64-bit Dell laptop has started popping up the following message about Protected Mode.
If I choose Do Not open, then Reader just closes.
If I choose Open with PM disabled, I get:
I have Kaspersky Antivirus already installed and it has scanned my computer several times. Nothing has been found as a result of these scans. I run the full rootkit scans manually several times as well.
I've rebooted several times.
I've reinstalled Reader TWICE. I had to use the adobe Reader Cleaner tool because reader will not uninstall any other way.
I created an Administrator account just to make absolutely sure it would have the correct permissions - but I still get the message above.
What do I do now?

I don't know why this is happening to you; over the last few years that method has always worked.
Two things to try:
since you cannot even open Reader by itself, try to disable Protected Mode via the registry: download, unzip, then run the registry script from https://files.acrobat.com/a/preview/e2cfe2ae-d1f3-4f3c-ae1d-d4a50fe66f49
uninstall Reader XI, then download the new Adobe Reader DC from http://get.adobe.com/reader/enterprise/

Similar Messages

Keep getting message Adobe Reader failed to download core DLL

I have Adobe Reader and I use Widows 7. I had used the Adobe Reader with no problems, however, just recently, when I tried to open the program, I got the message "because of compatibility problems, Adobe Reader cannot open in protected mode", so I clicked the option to allow it to open without protected mode, and I keep getting the message "Adobe Reader failed to download its core DLL". How can I fix this? Thanks

See http://helpx.adobe.com/acrobat/kb/reader-core-dll-error.html
[topic moved to Adobe Reader forum]

Acrobat fatal error: failed to load core dll

Hi,
I have a problem with acrobat reader on my laptop.
My OS is Vista Home Premium.
I had Master collection CS4 installed.
When starting up acrobat reader; i got following error:
failed to load core dll.
I went to the log and this is the explenatoin written in there: (i'm dutch speaking)
Kan activeringscontext voor 'C:\Program Files\Adobe\Reader 9.0\Reader\AcroRd32.dll' niet maken. Fout in manifest of beleidsbestand '' op regel . Een onderdeelversie die nodig is voor de toepassing conflicteert met een andere onderdeelversie die reeds actief is. Conflicterende onderdelen zijn: Onderdeel 1: C:\Windows\WinSxS\manifests\x86_microsoft.vc80.crt   _1fc8b3b9a1e18e3b_8.0.50727.42_none_db5f52fb98cb24 ad.manifest. Onderdeel 2: C:\Windows\WinSxS\manifests\x86_microsoft.vc80.crt   _1fc8b3b9a1e18e3b_8.0.50727.762_none_10b2f55f9bffb 8f8.manifest.
Kan activeringscontext voor 'C:\Windows\system32\BHOManager.dll' niet maken. Fout in manifest of beleidsbestand '' op regel . Een onderdeelversie die nodig is voor de toepassing conflicteert met een andere onderdeelversie die reeds actief is. Conflicterende onderdelen zijn: Onderdeel 1: C:\Windows\WinSxS\manifests\x86_microsoft.vc80.crt   _1fc8b3b9a1e18e3b_8.0.50727.42_none_db5f52fb98cb24 ad.manifest. Onderdeel 2: C:\Windows\WinSxS\manifests\x86_microsoft.vc80.crt   _1fc8b3b9a1e18e3b_8.0.50727.762_none_10b2f55f9bffb 8f8.manifest.
I simultaneously had a problem with Dreamweaver.
I think all this is caused by an Side By Side configuration issue.
I've tried to do following steps:
-redistibrutable 2008 c++ package geinstall
-system recoverage tool
-reinstall cs4 master collection
-uninstall master collection, clean up, install reeware acrobat reader
-uninstall acrobat reader, ccleaner register issues resolver , also older than 24 uur , reboot, install acrobat reader freeware
-revo uninstall tool to remove acrobat
none of the above actions were successful.
What could u suggest or give as a solution.
Atm i'm using an altarnative pdf-reader.
But as i bought the master collection,
i'd rather have my adobe acrobat reader pro and dreamweaver working.
Thanks in advance,
With friendly regards
Anton

Hi Anton
I am sorry, I do not have an answer just a similar problem.
I am no expert, but all these manifest files are to ensure that different developers can ensure that the appropriate versions of common libraries are used by particular versions of their software.
Deatils are below. The original problem was a corrupted manifest file, probably due to a disk error. This resulted in several programs failing to run. In particular I was unable to access backup on my Windows Home Server. From the logs I was able to identify the manifest file in error and located a copy of a file with the same name on another of my computers. Using notepad I then changed the file causing the problem to match the file on the other computer.
This appeared to resolve all my problems.
When the Acrobat Reader updated itself, however, the"failed to load core DLL" message appeared. Simply uninstalling all adobe programs and re-installing makes no difference.
If you have the solution please post.
If not, I will continue to research this problem.
Very best wishes
Graham
Details from error log and manifest files:
Acrobat failed to load its core DLL
Log Name:      Application
Source:        SideBySide
Date:          29/10/2010 23:30:07
Event ID:      80
Task Category: None
Level:         Error
Keywords:      Classic
User:          N/A
Computer:      9GHASUSP5QSEx64
Description:
Activation context generation failed for "C:\Program Files (x86)\Adobe\Reader 9.0\Reader\AcroRd32.dll".
Error in manifest or policy file "" on line .
A component version required by the application conflicts with another component version already active.
Conflicting components are:.
Component 1: C:\Windows\WinSxS\manifests\x86_microsoft.vc80.crt_1fc8b3b9a1e18e3b_8.0.50727.4927_none_d 08a205e442db5b5.manifest.
Component 2: C:\Windows\WinSxS\manifests\x86_microsoft.vc80.crt_1fc8b3b9a1e18e3b_8.0.50727.762_none_10 b2f55f9bffb8f8.manifest.
<?xml version="1.0" encoding="UTF-8" standalone="yes"?>
<assembly xmlns="urn:schemas-microsoft-com:asm.v1" manifestVersion="1.0">
    <noInheritable></noInheritable>
    <assemblyIdentity type="win32" name="Microsoft.VC80.CRT" version="8.0.50727.4927" processorArchitecture="x86" publicKeyToken="1fc8b3b9a1e18e3b"></assemblyIdentity>
    <file name="msvcr80.dll" hash="b2cd2205044f7cfd822da03b5f8d329ac5f4fcde" hashalg="SHA1"><asmv2:hash xmlns:asmv2="urn:schemas-microsoft-com:asm.v2" xmlns:dsig="http://www.w3.org/2000/09/xmldsig#"><dsig:Transforms><dsig:Transform Algorithm="urn:schemas-microsoft-com:HashTransforms.Identity"></dsig:Transform></dsig:Tra nsforms><dsig:DigestMethod Algorithm="http://www.w3.org/2000/09/xmldsig#sha1"></dsig:DigestMethod><dsig:DigestValue>niXcYiF5k0Z3fQ7PBFMJuaYHWTU=</dsig:DigestValue></a smv2:hash></file>
    <file name="msvcp80.dll" hash="984100dac2591da1a03c5146fecc47eb5deabec7" hashalg="SHA1"><asmv2:hash xmlns:asmv2="urn:schemas-microsoft-com:asm.v2" xmlns:dsig="http://www.w3.org/2000/09/xmldsig#"><dsig:Transforms><dsig:Transform Algorithm="urn:schemas-microsoft-com:HashTransforms.Identity"></dsig:Transform></dsig:Tra nsforms><dsig:DigestMethod Algorithm="http://www.w3.org/2000/09/xmldsig#sha1"></dsig:DigestMethod><dsig:DigestValue>aW9cDm76mbaI14MUAAx8P0auVdE=</dsig:DigestValue></a smv2:hash></file>
    <file name="msvcm80.dll" hash="34d9d81de781f7566e20e2bd33e410bc80837703" hashalg="SHA1"><asmv2:hash xmlns:asmv2="urn:schemas-microsoft-com:asm.v2" xmlns:dsig="http://www.w3.org/2000/09/xmldsig#"><dsig:Transforms><dsig:Transform Algorithm="urn:schemas-microsoft-com:HashTransforms.Identity"></dsig:Transform></dsig:Tra nsforms><dsig:DigestMethod Algorithm="http://www.w3.org/2000/09/xmldsig#sha1"></dsig:DigestMethod><dsig:DigestValue>pyazDrJIgYvW/Y3vCJt/9hpimHA=</dsig:DigestValue></a smv2:hash></file>
</assembly>
<?xml version="1.0" encoding="UTF-8" standalone="yes"?>
<assembly xmlns="urn:schemas-microsoft-com:asm.v1" manifestVersion="1.0">
    <noInheritable></noInheritable>
    <assemblyIdentity type="win32" name="Microsoft.VC80.CRT" version="8.0.50727.762" processorArchitecture="x86" publicKeyToken="1fc8b3b9a1e18e3b"></assemblyIdentity>
    <file name="msvcr80.dll" hash="10f4cb2831f1e9288a73387a8734a8b604e5beaa" hashalg="SHA1"><asmv2:hash xmlns:asmv2="urn:schemas-microsoft-com:asm.v2" xmlns:dsig="http://www.w3.org/2000/09/xmldsig#"><dsig:Transforms><dsig:Transform Algorithm="urn:schemas-microsoft-com:HashTransforms.Identity"></dsig:Transform></dsig:Tra nsforms><dsig:DigestMethod Algorithm="http://www.w3.org/2000/09/xmldsig#sha1"></dsig:DigestMethod><dsig:DigestValue>n9On8FItNsK/DmT8UQxu6jYDtWQ=</dsig:DigestValue></a smv2:hash></file>
    <file name="msvcp80.dll" hash="b2082dfd3009365c5b287448dcb3b4e2158a6d26" hashalg="SHA1"><asmv2:hash xmlns:asmv2="urn:schemas-microsoft-com:asm.v2" xmlns:dsig="http://www.w3.org/2000/09/xmldsig#"><dsig:Transforms><dsig:Transform Algorithm="urn:schemas-microsoft-com:HashTransforms.Identity"></dsig:Transform></dsig:Tra nsforms><dsig:DigestMethod Algorithm="http://www.w3.org/2000/09/xmldsig#sha1"></dsig:DigestMethod><dsig:DigestValue>0KJ/VTwP4OUHx98HlIW2AdW1kuY=</dsig:DigestValue></a smv2:hash></file>
    <file name="msvcm80.dll" hash="542490d0fcf8615c46d0ca487033ccaeb3941f0b" hashalg="SHA1"><asmv2:hash xmlns:asmv2="urn:schemas-microsoft-com:asm.v2" xmlns:dsig="http://www.w3.org/2000/09/xmldsig#"><dsig:Transforms><dsig:Transform Algorithm="urn:schemas-microsoft-com:HashTransforms.Identity"></dsig:Transform></dsig:Tra nsforms><dsig:DigestMethod Algorithm="http://www.w3.org/2000/09/xmldsig#sha1"></dsig:DigestMethod><dsig:DigestValue>YJuB+9Os2oxW4mY+2oC/r8lICZE=</dsig:DigestValue></a smv2:hash></file>
</assembly>

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AdobeReaderDocumentCouldNotPrint.txt
Glyn Price Tue 17 March 2015
Why should Adobe Reader fail to print because of settings
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Adobe Reader XI Version 11.0.10
MS Window 7
File > Print > Print
I got the error message:
The document could not be printed
I googled this error message and used the following
solution that worked i.e. it then printed successfully.
Edit > Preferences
Category: Security(Enhancement) 'Enable Protected Mode at Startup'
It was checked, changed it to unchecked.
Category: Documents 'View documents in PDF/Mode'
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Set it to 'Never'
Exited Adobe Reader and restart it. Then it printed.
I had a look on another computer system (Adobe Reader XI Version 11.0.10
and MS Window 7) and on this different computer I could print
without doing the above two changes.
I'm a bit puzzled. Why preferences on one system were not
needed on a different system?

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Create a second log-on account for your music projects. Configure it so that when you log in to the new music account, the drivers needed for the Bluetooth devices don't load. You do this in System Preferences: Accounts.
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We currently have a large number or workstations that have imported fine, we
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Below is an extract from the zen remote log file which shows a failed load
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Anybody got a fix that can be automated
Thanks
Scott
We're using the ZFD agent from IR4 patch which is working fine on other PCs,
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#(660)# 16:59:50 11/24/04 Normal : Loading : C:\Program
Files\Novell\ZENworks\ZenLite.dll
#(660)# 16:59:50 11/24/04 Normal : Loading : C:\Program
Files\Novell\ZENworks\ZenPol32.dll
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dependent modules...
#(660)# 16:59:50 11/24/04 Normal : LoadZenAutilLibraryAndGetProc:
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#(660)# 16:59:50 11/24/04 Critical : ZenRmServer: Failed to find
Console Version #0.6.5.1 in supportability list
#(660)# 16:59:50 11/24/04 Warning :
RMAudit::Auditing.cpp:RMSesstionStart() The audit log file is not found.
#(660)# 16:59:50 11/24/04 Normal : ZENUtil:
ZENIsWorkstationRegistered: wsDN 'CN#(660)# 16:59:50 11/24/04 Normal :
Workstation is registered
#(660)# 16:59:50 11/24/04 Normal : ZENNDSUtil: Attempting to read
policies...
#(660)# 16:59:50 11/24/04 Normal : ZENUtil:
ZENIsWorkstationRegistered: wsDN 'CN#(660)# 16:59:50 11/24/04 Normal :
Workstation is registered
#(660)# 16:59:50 11/24/04 Normal : Reading workstation DN and tree
name...
#(660)# 16:59:50 11/24/04 Normal : workstation DN -
CN
#(660)# 16:59:50 11/24/04 Normal : Loading : C:\Program
Files\Novell\ZENworks\WMSchApi.dll
#(660)# 16:59:50 11/24/04 Critical : ZENNDSUtil: Failed to load
WMSchApi.dll. Error: 1114
#(660)# 16:59:50 11/24/04 Normal : Reading workstation DN and tree
name...
#(660)# 16:59:50 11/24/04 Normal : workstation DN -
CN
#(660)# 16:59:50 11/24/04 Normal : Loading : C:\Program
Files\Novell\ZENworks\WMSchApi.dll
#(660)# 16:59:50 11/24/04 Critical : ZENNDSUtil: Failed to load
WMSchApi.dll. Error: 1114
#(660)# 16:59:50 11/24/04 Normal : Neither policy settings active.
All operations disabled.

> We currently have a large number or workstations that have imported fine, we
> can view diag info but are unable to use any remote control functionality.
>
> Below is an extract from the zen remote log file which shows a failed load
> off wmschapi.dll and a critical error .
>
> Anybody got a fix that can be automated
>
> Thanks
>
> Scott
>
> We're using the ZFD agent from IR4 patch which is working fine on other PCs,
> all 49 SP2 clients, W2K SP4.
>
>
> #(660)# 16:59:50 11/24/04 Normal : Loading : C:\Program
> Files\Novell\ZENworks\ZenLite.dll
> #(660)# 16:59:50 11/24/04 Normal : Loading : C:\Program
> Files\Novell\ZENworks\ZenPol32.dll
> #(660)# 16:59:50 11/24/04 Normal : ZENNDSUtil: Successfully loaded
> dependent modules...
> #(660)# 16:59:50 11/24/04 Normal : LoadZenAutilLibraryAndGetProc:
> Successfully loaded ZenAutil.dll and its dependent DLLs
> #(660)# 16:59:50 11/24/04 Normal : Console version is SP1
> #(660)# 16:59:50 11/24/04 Critical : ZenRmServer: Failed to find
> Console Version #0.6.5.1 in supportability list
> #(660)# 16:59:50 11/24/04 Warning :
> RMAudit::Auditing.cpp:RMSesstionStart() The audit log file is not found.
> #(660)# 16:59:50 11/24/04 Normal : ZENUtil:
> ZENIsWorkstationRegistered: wsDN 'CN#(660)# 16:59:50 11/24/04 Normal :
> Workstation is registered
> #(660)# 16:59:50 11/24/04 Normal : ZENNDSUtil: Attempting to read
> policies...
> #(660)# 16:59:50 11/24/04 Normal : ZENUtil:
> ZENIsWorkstationRegistered: wsDN 'CN#(660)# 16:59:50 11/24/04 Normal :
> Workstation is registered
> #(660)# 16:59:50 11/24/04 Normal : Reading workstation DN and tree
> name...
> #(660)# 16:59:50 11/24/04 Normal : workstation DN -
> CN
> #(660)# 16:59:50 11/24/04 Normal : Loading : C:\Program
> Files\Novell\ZENworks\WMSchApi.dll
> #(660)# 16:59:50 11/24/04 Critical : ZENNDSUtil: Failed to load
> WMSchApi.dll. Error: 1114
> #(660)# 16:59:50 11/24/04 Normal : Reading workstation DN and tree
> name...
> #(660)# 16:59:50 11/24/04 Normal : workstation DN -
> CN
> #(660)# 16:59:50 11/24/04 Normal : Loading : C:\Program
> Files\Novell\ZENworks\WMSchApi.dll
> #(660)# 16:59:50 11/24/04 Critical : ZENNDSUtil: Failed to load
> WMSchApi.dll. Error: 1114
> #(660)# 16:59:50 11/24/04 Normal : Neither policy settings active.
> All operations disabled.
>
>
Just to support the previous person who also replied to this question. We
had the same problem and it was the path. Someone pushed an app that
replaced the path instead of appending to it and it killed the zen remote
agent. Replacing the path to "c:\program files\novell\zenworks" path worked.
Thanks much for the person who first suggested this.
Neal...

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I think this will require a call to the TAC as you probably need a developer to track the crash... the sort thing I used to do!
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