Adobe Reader fails to open pdf links on internet websites
My computer is running Windows 7, Norton AntiVirus, Internet Explorer 9 and Adobe Reader X. I am able to open and view pdf file attachments in e-mail messages, but am not able to open or view pdf files from website links or web-based sources. When a link is selected, a new window opens, but the screen remains gray while the blue circular "hourglass" icon spins. Eventually an error message appears which states "Internet Explorer has stopped working. Windows is searching for a solution to the problem." It is very inconvenient not to be able to open pdf files this way. Can anyone recommend a solution to this problem? Thank you!
Can You give an example of website where it does not work? I would like to check it from my machine (as I also have the same problem with links opening new window with PDF).
@Ankit_Jain: I also wrote about that problem here on forum: http://forums.adobe.com/thread/959677?tstart=0 I am able to reproduce it for simple case (see first and last post). Perhaps if someone from Adobe can follow my example it will be easier to figure out what is happening...
Similar Messages
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Adobe Reader will not open PDF in browser simple answer.
I just had this problem and was able to work through it with the help of tech support from TD Ameritrade. The fix is simple so read on. After uninstalling and reinstalling all things adobe and trying other recommendations on these forums I was stumped. I called my broker tech section since I couldn't open their reports and we identified what my specific problem was. For me, and I imagine some of you this will help and prevent a lot of wasted time.
Nothing was wrong with my Adobe Reader. My problem was that I have a 64 bit operating system and both of my default browsers were 64 bit browsers. I did not know my internet explorer default browser was the 64 bit one until the technician that assisted me informed me that a recent windows update made all 64 bit systems default to 64 bit internet explorer browsers. You cannot change that default by choosing between 64 bit and 32 bit, because you can only choose internet explorer. That explains why my attempts to open with a 32 bit browsers always failed. I also tried with Firefox thinking it was 32 bit and it failed as well. The technician informed me Firefox is a 64 bit browser and then it made sense. I guess the recent Adobe reader update caused a change that no longer allowed my 64 bit system and 64 bit browser to open PDF's through the browser. The technician who assisted me has a 64 bit system and only uses 64 bit browsers and can still open PDF's through those browsers. That confused us for a while until we realized he had his Adobe updater turned off and therefore had not been exposed yet to the update that originated my problems.
****ANSWER FOR MY PROBLEM*******The quick answer is use Google Chrome or some other 32 bit browser. If you set a 32 bit browser as your default, the PDF's will open. You cannot set Internet Explorer 32 bit browser as your default if you have a 64 bit system and also have 64 bit Internet Explorer. The windows update prevents you from doing it. At least that is my understanding.
The bottom line is I have the newest Adobe Reader on a 64 bit system and can open any web PDF with Google Chrome set as my default browser, because it is a 32 bit browser. The new Adobe Reader will not open PDF's with a 64 bit browser in Vista. A 64 bit system is fine as long as you use the 32 bit browser to open your PDF's in Vista. I hope this helps some avoid some headaches. I wish it had been posted when my problem first arose.
I think you can use a 64 bit browser in Windows 9 or later, but for Vista the above applies.Yes I can create a short cut to internet exp. 32 bit on my desktop and I can even be using Internet expl. 32 bit, but when I try to open a PDF with adobe reader it won't work with internet exp. as my default browser b/c windows will always choose Internet exp. 64 bit which isn't supported yet by adobe reader. With google chrome as my default browser windows can't choose an unsupported 64 bit browser in its place b/c google chrome doesn't have a 64 bit version.
My post was for those people who may not have realized yet that windows would not ever choose Internet expl. 32 bit over Internet expl. 64 bit if both exist on their system. For them it is easiest to just choose a default browser that only has a 32 bit version.
If I understood your reply correctly, you were telling me how to create a shortcut to Internet exp. 32 bit on my desk top. However, having that shortcut on my desk top and opening my browser through it will not prevent the problem of windows choosing my Internet exp. 64 bit browser for pdf's I try to open from the web. Thank you for your response, but I think the problem that I have tried to explain does exist for many users and can only be fixed by using a 32 bit browser that is not Internet explorer as your default browser. At some point if windows fixes the update that always chooses Internet expl. 64 bit over Internet expl. 32 bit, then this will all be irrelevant.
Thanks
Sent from my iPod -
Adobe reader will not open pdf files I have saved as, or, export as pdf to my desktop (latest Maverick). The same file does open when I am on the source website (i.e. user manuals etc.). Why?
iMac G4, Mac OS X (10.4.9)
Make sure you have the latest Adobe Reader installed for your OS.
http://www.adobe.com/support/downloads/product.jsp?platform=macintosh&product=10
Did you try using Preview. If you control click on the PDF on your desktop you can use the "open with" option. -
Adobe Reader doesn't open .pdf files anymore. Error: 213:11.
Adobe Reader doesn't open .pdf files anymore. It's written Error: 213:11. Details: laptop with Windows XP, Adobe Reader X
Are these local or online documents? If online, in what browser? If local, does the documents folder and docs themselves have sufficient permissions?
Is there anything else beside the number 213:11? -
Receiving error message using current Maverick version: "Adobe Reader could not open '***.pdf' because it is either not a supported file type or because the file has been damaged (for example, it was sent as an email attachment and wasn't correctly decoded).". Is fix the same as on previous OS versions?
Back up all data before making any changes. Please take each of the following steps until the problem is resolved.
Step 1
If Adobe Reader or Acrobat is installed, and the problem is just that you can't print or save PDF's displayed in Safari, you may be able to do so by moving the cursor to the the bottom edge of the page, somewhere near the middle. A black toolbar should appear under the cursor. Click the printer or disk icon.
Step 2
There should be a setting in its preferences of the Adobe application such as Display PDF in Browser. I don't use those applications myself, so I can't be more precise. Deselect that setting, if it's selected.
Step 3
If you get a message such as ""Adobe Reader blocked for this website," then from the Safari menu bar, select
Safari ▹ Preferences... ▹ Security
and check the box marked
Allow Plug-ins
Then click
Manage Website Settings...
and make any required changes to the security settings for the Adobe PDF plugin.
Step 4
Triple-click anywhere in the line of text below on this page to select it, the copy the selected text to the Clipboard by pressing the key combination command-C:
/Library/Internet Plug-ins
In the Finder, select
Go ▹ Go to Folder
from the menu bar, or press the key combination shift-command-G. Paste into the text box that opens by pressing command-V, then press return.
From the folder that opens, move to the Trash any items that have "Adobe" or “PDF” in the name. You may be prompted for your login password. Then quit and relaunch Safari.
Step 5
The "Silverlight" web plugin distributed by Microsoft can interfere with PDF display in Safari, so you may need to remove it, if it's present. The same goes for a plugin called "iGetter," and perhaps others—I don't have a complete list. Don't remove Silverlight if you use the "Netflix" video-streaming service.
Step 6
Do as in Step 4 with this line:
~/Library/Internet Plug-ins
If you don’t like the results of this procedure, restore the items from the backup you made before you started. Relaunch Safari. -
Adobe Reader will not open PDFs
Adobe Reader will not open any PDFs. It will not open any new PDFs, downloaded from online, or old ones that have already downloaded and saved to a file. I have tried to repair Adobe Reader XI and reinstalled the most updated version. When I attempt to open a PDF, it tries to open it in Micrsoft Word, promting a file converstion (that fails).
What I get when I attempt to open or convert pdf to word.
----below----
%PDF-1.4
%âãÏÓ
73 0 obj
<</Linearized 1/L 440983/O 75/E 327520/N 34/T 440560/H [ 530 578]>>
endobj
98 0 obj
<</DecodeParms<</Columns 5/Predictor 12>>/Filter/FlateDecode/ID[<02F532C0FE2C5FA8D6E547C5578C3806><36909289970740478B773ACD778 234C4>]/Index[73 43]/Info 72 0 R/Length 125/Prev 440561/Root 74 0 R/Size 116/Type/XRef/W[1 3 1]>>stream
hÞbbd```b``q‘
----above----That looks like a perfectly good PDF, but since it's trying to open in Microsoft Word, that means your file association for .pdf files is incorrect. You should change it to point to Adobe Reader instead of Word.
If you are on Windows, see http://windows.microsoft.com/en-us/windows/change-file-open-program#1TC=windows-7 -
Why do I keep getting an error message when I try to print a PDF with Adobe Reader? It says that I have to sign the user agreement. I have already done this at least 10 times....
The ikon appears on my desktop ok. But when I click on it I get the following message:
Adobe Reader could not open "Paul Voigt and Edison Bell.pdf" because it is either not a supported
file type or because the file has been damaged (for example, it was sent as an email attachment and
wasn't correctly decoded.
I get this message every time I try to use Adobe Reader!
Doug -
What can I do to restore my Adobe Reader to working order. Worked fine yesterday. Today, won't open any pdf docs in Adobe or saved on the computer. Message keeps popping up: Fatal Error: Acrobat failed to connect to a DDE server.
DDE stands for Dynamic Data Exchange, check this threat
http://forums.adobe.com/message/1877300#1877300 -
Adobe reader failed to open with right clik
hello i have installed adobe reader 11.0.3 and today i noticed the next problem:when i try to open it with right clik don't open at all.i reinstalled the program but the problem remain.after second installation, open succesfully the first time.when try to open second time appears the message:acrobat failed to send a DDE command(and failed to connect to DDE server).i had no issues with this version of reader until know.i have win 8 pro x64.please help me!!i need this software because i need to send biographical in pdf format
Download the Adobe Flash Player installer directly by clicking one of the following links.
Flash Player for ActiveX (Internet Explorer)
Flash Player Plug-in (All other browsers)
Perform a "clean install" per these isntructions: http://forums.adobe.com/thread/928315
Make sure it's enabled in IE: http://forums.adobe.com/thread/885448 -
HelloThank's for your helpsI hope this document is helpfulBest Regards,
Date: Sun, 22 Jun 2014 17:10:17 -0700
From: [email protected]
To: [email protected]
Subject: when i open pdf file it open all the pages but some pages give error massage (there was error processing a page,there was a problem reading this document 110) but if i open this page which give me error with google chrome it's work ? if you can help me th
when i open pdf file it open all the pages but some pages give error massage (there was error processing a page,there was a problem reading this document 110) but if i open this page which give me error with google chrome it's work ? if you can help m
created by Anoop9178 in Adobe Reader - View the full discussion
Hi,
Would it be possible for you to share the document?
Regards,
Anoop
Please note that the Adobe Forums do not accept email attachments. If you want to embed a screen image in your message please visit the thread in the forum to embed the image at https://forums.adobe.com/message/6485431#6485431
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Start a new discussion in Adobe Reader by email or at Adobe Community
For more information about maintaining your forum email notifications please go to http://forums.adobe.com/thread/416458?tstart=0.thank's for reply and your help
i did the step's that you told me but i still have the same problem
i have the latest v.11.0.7
i
i disable the protected mode -
Adobe reader won't open pdf files
I was hoping someone can help. I have Windows XP, and I use Firefox as my web browser. I have installed Adobe Reader, and when I click on a pdf link, in the lower left field of the screen it reads as follows: 'connecting, waiting, stopped' it repeats this over, and over, and over. I eventually have to right click and save the link to the desktop, but this is becoming entirely too frustrating........I have since uninstalled Adobe, and re-installed it, but nothing changed. I even uninstalled Firefox and re-installed, but to no avail.
If anyone has a fix, I am open to your suggestions.
Thank you.Jeff
Have a look here:
http://support.mozilla.com/en-US/kb/Opening+PDF+files+within+Firefox
(http://preview.tinyurl.com/5a6klx)
it's probably an issue with the Firefox plugin for Adobe Reader.
John -
Adobe Reader does not open a link
I cannot open a pdf link. It asks for End User Agreement, even though I have signed it
What is your operating system? Reader version?
Is that original document local or online? If online, in what browser?
And that link points to where: a local or online PDF?
Can you actually open Adobe Reader by itself? -
I have adobe reader but cant open pdfs from emails. Why?
Getting very frustrated as recently cant open pdfs sent to me by emails although I have Adobe reader app on my tablet. Comes up with message Open file failed. Help please
Donut1950donut1950,
Would you provide more information about your problem so that we can troubleshoot?
What is the version of your Adobe Reader for Android?
What is the version of Android OS?
What is the mail app do you use to read email on Android?
When you try to open an PDF attachment, do you see the dialog "Compete action using" with the Adobe Reader icon? Does the dialog have "Always" and "Just Once"?
Could you tell us the exact error message that you see when you try to open an PDF attachment?
Does the problem happen with ONE particular PDF attachment? Or does it happen with any PDF attachments all the time? -
Developing an Add-in for Adobe Reader to check Open PDF's into Lotus Notes
Hi
We currently have a document management solution in MS Word & Excel, where by you can open/create a document click a button that is linked to a macro and it brings a Document Management screen up and allows you to save the file into a new Lotus Notes Document.
We are now trying to get the same functionality into Adobe Reader, whereby a user can open a PDF they have on their PC and then go to a menu item and it will perform similar function to our macro/VB that we have setup in MS Word & Excel.
Does anyone know of anyone who has developed such an idea or could point me in the right direction of where to start developing as I have never developed any add-in/plug-ins for Adobe Reader.
Thanks
IanTry the forum for Acrobat SDK:
http://forums.adobe.com/community/acrobat/acrobat_sdk -
Rusty Solomon : Adobe Reader Error while opening pdf files
Hello everyone,
I have a systematic error opening PDF files with Adobe Reader X (10.1.1)
"Adobe Reader has encountered a problem and needs to close. Please excuse us for the inconvenience."
By waiting I installed Foxit but I would understand.
I uninstalled Adobe and reinstalled but it's still the same.
Thank you for your answers in advance
Rusty SolomonFirst I would try to update to 11.1.8.
If that does not fix it, tell us your operating system.
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