Adobe reader freezws and closes when using pen

how do I correct adobe reader to stop closing and freezing when I use the pen?

Hi There,
Can you please confirm your operating system ? Do you have the full administrative rights ? Are you getting any error when trying to insert Web Object interaction ?
Would like to inform you Captivate 6 onwards interactions have been uploaded on server. Captivate pings this server on a regular basis, If there is any firewall or strict network policy then it might take some time to check the URL or might be result in crash or freeze.
Regards,
Ajit

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Message was edited by: Deborah Schonfeld

Hi There,
Can you please confirm your operating system ? Do you have the full administrative rights ? Are you getting any error when trying to insert Web Object interaction ?
Would like to inform you Captivate 6 onwards interactions have been uploaded on server. Captivate pings this server on a regular basis, If there is any firewall or strict network policy then it might take some time to check the URL or might be result in crash or freeze.
Regards,
Ajit

How do I access the End User Licensing Agreement? I clicked on it and it gives me a message that I need to launch Adobe Reader, accept and close and reopen. Trouble is I can't get to an icon for file to launch. I am working on a Mac and have installed Mac

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How about in your Applications folder?

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Hi
I face a problem on our two windows 2008 SP2 RDS servers. When viewing a .pdf file in Adobe Reader 9.4.2 and using the attach to email option the program gets shut down by Data Execution Prevention and crashes AR. Usually with one of these errors.
Faulting application AcroRd32.exe, version 9.4.2.220, time stamp 0x4d467676, faulting module dhcpcsvc.DLL, version 6.0.6002.18005, time stamp 0x49e03708, exception code 0xc0000005, fault offset 0x00001895, process id 0x3e04, application start time 0x01cbe879dbad53f0.
sometimes its dhcpcsvc6.dll too.
We're running Outlook 2007.
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Could someone from Adobe respond to this specific issue so that we know we are being heard? Will the fix for the print issue also resolve the 'attach to email' problem? Is there any work around other than telling users to attach directly from their email programs?
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Penny

After completing my upgrade to Adobe Reader 11.0.10 When I attpemt to use "Tools/File/File Save As" from IE 11 I get a "Adobe Reader is not Responding" and my browser is locked up.

After completing my upgrade to Adobe Reader 11.0.10. when I attempt to save an online PDF to my local drive I receive a blank window where I would expect to see file directory structure to save to.
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I then need to go Task Manager and stop the IE task. All my browser windows are then closed.
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Please don't post the same question multiple times!

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When I open a PDF document and select print, Adobe stops working and closes. How do I correct this?

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Hi tbytrzll,
In order to help you better please let me know below mentioned information:
- Operating system version and name.
- Version of Adobe reader.
- Have you tried to update the Reader and if you are trying to print using any other application what is the result.
Have you tried any steps to resolve the issue.
Regards,
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I've deleted Adobe Reader 11 and rebooted and reinstalled Adobe Reader 11 and I still get the error message that 'Adobe Reader is blocked because it is out of date'. Using Windows XP with the latest updates (SP3).

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if you use Chrome's own PDF viewer, the results are unpredictable.
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Reader X freezes and closes when PDF is opened

Every time I open a PDF it freezes after about 6 seconds and closes. The problem detail box shows this:
Problem signature:
Problem Event Name:    InPageError
Error Status Code:    c0000185
Faulting Media Type:    00000003
OS Version:    6.1.7601.2.1.0.768.3
Locale ID:    1033
Additional Information 1:    0a9e
Additional Information 2:    0a9e372d3b4ad19135b953a78882e789
Additional Information 3:    0a9e
Additional Information 4:    0a9e372d3b4ad19135b953a78882e789
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Regards,
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Adobe reader freezws and closes when using pen

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