Adobe reader hangs (no response) after opening

I have tried both versions 10 and 11. Either one will hang after the program opens with or without a file to read. It appears to be trying to access something (the internet?) but never completes that op and will not respond to any command after that. I am running windows 7 and I have current Java installed as well. Uninstalling and reinstalling from different reader source sites did not help.

That may be the actual problem (trying to access files that are no longer on a connected drive at program startup) since the reader page
shows several recently opened documents, some on a flash drive which I no longer have available. Reducing the number of documents recently used to 1 sounds like a good workaround except that my Reader X will not open at all. It never times out in its search for files to
check (if that's what it is doing) so I can't get to edit preferences.
Note: this program is supposed to be a universal tool to use freely. As such, it should be simple enough to be bullet proof and always work ..... like a sonic screwdriver, when you need it you really need it to work! As it is now, I do not want to see any new PDF documents. If I have to open one, I go to one of the other PDF reader programs. Even with all their bugs and ********, they do work on MOST files. Way better that Adobe. I wish I had paid for Reader just so I could call them up and cuss them out for selling such junk.
Oh and thanks for the tip anyway, mea culpa.
-J

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Adobe Reader 11 Closes Seconds After Openeing

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Three things to try...
Using Windows Explorer navigate to C:\Program Files (x86)\Adobe\Reader 11.0\Reader, then double-click on Eula.exe and accept the license agreement
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After installing a required update, many of my normal applications (Word, Chrome, Adobe Reader) will simply crash after opening. Why?

I recently installed a required printer (epson) update on my Macbook Pro (running Mt Lion). After installing and going through the required restart, I discovered that many of my existing applications will not open; instead they simply crash moment after opening. Prior to the update installation, everything worked fine. I have gone through the disk utiities program and repaired the various disk permissions that needed changing and still nothing. My MacBook Pro is 4 years old, runs Mt Lion and has plenty of disc space available. What do I need to do?

Please read this whole message before doing anything.
This procedure is a diagnostic test. It’s unlikely to solve your problem. Don’t be disappointed when you find that nothing has changed after you complete it.
The purpose of the test is to determine whether the problem is caused by third-party software that loads automatically at startup or login, by a peripheral device, or by corruption of certain system caches.
Disconnect all wired peripherals except those needed for the test, and remove all aftermarket expansion cards. Boot in safe mode and log in to the account with the problem. Note: If FileVault is enabled on some models, or if a firmware password is set, or if the boot volume is a software RAID, you can’t do this. Ask for further instructions.
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I just installed Adobe Reader (on a Windows 7 computer) but when trying to open it it starts up and shuts down immediately. I have another PDF generator which came with the computer (Stat Nova PDF) which could be interferring with Adobe reader.
With Adobe reader installed neither PDF software works.
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Thanks heaps for that Pat,
It seems to have worked.
Just out of curiosity. Why does one have to re-accept the licence agreement when we already accept it during the installation process?
Thank you again for your help

Adobe Reader hangs after opening a PDF file for a minuet

Adobe Reader hangs after opening a PDF file for a minuet

Pat. Thanks for your promote reply. I have resolved the issue.
Closing the tools pane at the right side:
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collapse 'Tools' pane
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It's almost identical to what you posted. I think the difference was that I was trying on a machine with complete install of Acrobat which has the font packs and hence there was no hang/crash. Your file doesn't hang on that machine either.
If you look at the fonts panel in your document: File>Properties>Fonts, you'll notice that it uses MS-PGothic font which is a Japanese fonts, and hence the Japanese font pack might fix this.
Also, since you mentioned ACE.dll, the other possibility might be that there are conflicting DLLs on the system, commonly referred to as DLL Hell. Another thing to try would be to search the system for ACE.dll and see which all software install it.

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Pat, I downloaded and ran the clean utility, then attempted to install all three Adobe Reader versions available on the link you provided, uninstalling and installing as needed. I experienced the same problem with all versions. I spoke to a colleague about what was happening, and he had me reinstall Adobe Reader XI and attempt to start it. After getting the same result, he asked me to look at the Event Viewer. We saw the entry below. I navigated to the C:\Program Files (x86)\Adobe\Reader 11.0\Reader\ folder and double-clicked the Eula.exe. It displayed the End User License Agreement window and I clicked 'Accept'. After doing that I was able to start the Reader without issue and it all seems to be working fine now. Pretty weird. Anyway, I thought I'd let you know in case it provided any useful information. It may be just a weirdism on my laptop. It certainly woudn't be the first. It's a Lenovo Thinkpad and I've renamed it a Stinkpad, for good reason. Thanks for your assistance and professional expertise, and let me know if there is anything else (logs, etc.) if you think it would be helpful or useful.
Log Name:      Application
Source:        Application Error
Date:          3/22/2013 11:28:50 AM
Event ID:      1000
Task Category: (100)
Level:         Error
Keywords:      Classic
User:          N/A
Computer:      Steve-Laptop.avfconsulting.com
Description:
Faulting application name: Eula.exe, version: 11.0.0.379, time stamp: 0x505fc5b0
Faulting module name: nvdxgiwrap.dll, version: 8.17.12.6802, time stamp: 0x4d962e4d
Exception code: 0xc0000005
Fault offset: 0x0000285a
Faulting process id: 0x15f0
Faulting application start time: 0x01ce2711f453dd03
Faulting application path: C:\Program Files (x86)\Adobe\Reader 11.0\Reader\Eula.exe
Faulting module path: C:\Program Files (x86)\NVIDIA Corporation\CoProcManager\nvdxgiwrap.dll
Report Id: 32127b81-9305-11e2-b83a-534e57000000
Event Xml:
<Event xmlns="http://schemas.microsoft.com/win/2004/08/events/event">
<System>
    <Provider Name="Application Error" />
    <EventID Qualifiers="0">1000</EventID>
    <Level>2</Level>
    <Task>100</Task>
    <Keywords>0x80000000000000</Keywords>
    <TimeCreated SystemTime="2013-03-22T15:28:50.000000000Z" />
    <EventRecordID>56309</EventRecordID>
    <Channel>Application</Channel>
    <Computer>Steve-Laptop.avfconsulting.com</Computer>
    <Security />
</System>
<EventData>
    <Data>Eula.exe</Data>
    <Data>11.0.0.379</Data>
    <Data>505fc5b0</Data>
    <Data>nvdxgiwrap.dll</Data>
    <Data>8.17.12.6802</Data>
    <Data>4d962e4d</Data>
    <Data>c0000005</Data>
    <Data>0000285a</Data>
    <Data>15f0</Data>
    <Data>01ce2711f453dd03</Data>
    <Data>C:\Program Files (x86)\Adobe\Reader 11.0\Reader\Eula.exe</Data>
    <Data>C:\Program Files (x86)\NVIDIA Corporation\CoProcManager\nvdxgiwrap.dll</Data>
    <Data>32127b81-9305-11e2-b83a-534e57000000</Data>
</EventData>
</Event>
Steve Schmidt

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Similar problem; but how can I resume opening pdf’s in IE while maintaining the protection benefits of Protected Mode by keeping it enabled (I have not tried disabling it)?
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1qaz2wsx3edc4rfv5tgb6yhn7 wrote:
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From: Ankit_Jain [email protected]
Sent: Monday, February 27, 2012 8:58 AM
To: TAGold
Subject: Adobe Reader X internal error when opening PDF that worked with 9
Re: Adobe Reader X internal error when opening PDF that worked with 9
created by Ankit_Jain <http://forums.adobe.com/people/Ankit_Jain> in Adobe Reader - View the full discussion <http://forums.adobe.com/message/4232243#4232243

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Dear Ones,
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see if this is helpful : [http://support.mozilla.org/en-US/kb/Opening%20PDF%20files%20within%20Firefox Opening PDF files within Firefox]
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Please mark "Solved" the answer that really solve the problem, to help others with a similar problem.

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Adobe reader hangs (no response) after opening

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