Adobe Reader hangs with Annots.api

when running my application with Adobe Reader, which will sign on PDF document. Sometimes it will hang with error below:
Can anybody help on this?
Faulting application name: java.exe, version: 7.0.600.19, time stamp: 0x536a95be
Faulting module name: Annots.api, version: 11.0.9.29, time stamp: 0x5412b2e2
Exception code: 0xc0000005
Fault offset: 0x0004a1bf
Faulting process id: 0x7a0
Faulting application start time: 0x01d00217ecaadd93
Faulting application path: c:\pos\prudentialway\jre\bin\java.exe
Faulting module path: C:\Program Files (x86)\Adobe\Reader 11.0\Reader\plug_ins\Annots.api
Report Id: 60fb1fd1-6e0b-11e4-ac01-101f74eca368

The drivers are up to date.
I've just realised (doh!) that the printer isn't actually on the network, but has a direct USB connection to the w/station.
The problem is only with Adobe reader, just the first print of the day from Adobe. If the first print of the day is from Word that prints OK, but if the second is from Adobe it still hangs (becasue it's the first rpint from Reader). At first I thought Reader was trawling across the internet for some reason, maybe checking in with Adobe.
I'm baffled. I've tried uinstalling and reinstalling Reader as well!

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769 Northfield Avenue
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(973) 325 - 1300
(973) 325 - 0376 (Facsimile)
[email protected]<mailto:[email protected]>

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This topic first appeared in the Spiceworks Community

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The drivers are up to date.
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Adobe Reader hangs with Annots.api

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