Adobe Reader hangs

I'd be interested to know why your software couldn't go to Reader DC, since it's just the reader and not doing any writing. Reader XI was bloated in my opinion and they fixed a lot of issues with DC. Since you uninstalled and reinstalled, I'm assuming you used the latest XI installer and made sure it was fully patched? Just want to make sure you're not using an old installer.

We are using Adobe reader XI (can't go to DC yet we have software that doesn't support using DC).We currently have a wide spread problem that I was recently made aware of. Reader will hang the whole PC for 20-30 seconds the first time in a boot cycle thata user clicks in a textbox within a PDF. It doesn't happen at launch, you could read the whole document with no hangs, but as soon as you click in a textbox, the whole system hangs. This seems like a plugin problem, but for the life of me I can't seem to figure this out. It happens on all different processor types, RAM capacities, and architecture, though all Win7. I can't narrow it down. Acrobat seems only mildly affected (maybe 3 seconds hang but usually just a quick hiccup)I have nuked Reader from multiple workstations and reinstalled, but to no avail. Once that initial hang is...
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Adobe Reader hangs after opening a PDF file for a minuet

Adobe Reader hangs after opening a PDF file for a minuet

Pat. Thanks for your promote reply. I have resolved the issue.
Closing the tools pane at the right side:
open Adobe Reader without opening a PDF file
collapse 'Tools' pane
then open some PDF
It shouldn't hang anymore

Adobe reader hangs forever on save

I downloaded following form:
http://incometaxindiaefiling.gov.in/portal/downloads/itr/ITR2_Version1.0.pdf
After filling it or say even after filling one entry if I try to save the form (ctrl-s), Adobe Reader seems to hang forever.
Initially it shows lots of harddisk activity for 4-5 mins and after that harddisk activity stops but it keeps on using CPU to almost 100%. And then (after waiting for 10mins) I killed it.
The file was not modified at all even after 10mins.
I use Adobe Reader 7.0.8 (tar.gz) for Linux on FC6. Can someone confirm if same happens with 7.0.9 as I am not allowed to download/install it.
Do I have to apply any patch? Any idea when Adobe Reader 8.1 for Linux be launched?
Thanks in advance.
Amish.

Ctrl-S saves directly on same file which was opened hence obviously it wont show 'Save As' dialogue box. But it doesnt suspend for sure as otherwise it wont show lots of harddisk activity.
I even tried File-Exit or Ctrl-Q. I even tried File-Close (Ctrl-W). In both cases it asked me to Save file or not. I clicked Yes and again after lots of harddisk activity nothing happened. Harddisk activity stopped after sometime but CPU was still used continuously. Reader simply hanged with gray window.
Just now I tried same form on one FC2 machine and there too same problem occured. Waited for about 10mins.
Were you able to save with same form?
Thanks for your quick response.
Amish.

Adobe Reader hangs on first print of the day

When I try to print from Adobe Reader for the FIRST time every day, the PC hangs for 30 seconds. It'll then unfreeze and continue to print.
All subsequent docuemtns that day print with no problems immediately.
I have a small domain based network (SBS2003) and my workstation is Win7Pro.
This problem started some time ago and a recent update to 10.1.7 hasn't resolved it.
Any ideas?

The drivers are up to date.
I've just realised (doh!) that the printer isn't actually on the network, but has a direct USB connection to the w/station.
The problem is only with Adobe reader, just the first print of the day from Adobe. If the first print of the day is from Word that prints OK, but if the second is from Adobe it still hangs (becasue it's the first rpint from Reader). At first I thought Reader was trawling across the internet for some reason, maybe checking in with Adobe.
I'm baffled. I've tried uinstalling and reinstalling Reader as well!

Adobe Reader hangs with Annots.api

when running my application with Adobe Reader, which will sign on PDF document. Sometimes it will hang with error below:
Can anybody help on this?
Faulting application name: java.exe, version: 7.0.600.19, time stamp: 0x536a95be
Faulting module name: Annots.api, version: 11.0.9.29, time stamp: 0x5412b2e2
Exception code: 0xc0000005
Fault offset: 0x0004a1bf
Faulting process id: 0x7a0
Faulting application start time: 0x01d00217ecaadd93
Faulting application path: c:\pos\prudentialway\jre\bin\java.exe
Faulting module path: C:\Program Files (x86)\Adobe\Reader 11.0\Reader\plug_ins\Annots.api
Report Id: 60fb1fd1-6e0b-11e4-ac01-101f74eca368

The drivers are up to date.
I've just realised (doh!) that the printer isn't actually on the network, but has a direct USB connection to the w/station.
The problem is only with Adobe reader, just the first print of the day from Adobe. If the first print of the day is from Word that prints OK, but if the second is from Adobe it still hangs (becasue it's the first rpint from Reader). At first I thought Reader was trawling across the internet for some reason, maybe checking in with Adobe.
I'm baffled. I've tried uinstalling and reinstalling Reader as well!

Adobe reader hanging for a few seconds after opening, what's the cause?

Hello, I have the following problem: I open a pdf file in Adobe Reader and initially it woks fine, I can navigate and so on, but after about 20 s it suddenly gets like frozen so that I can do nothing but wait until when after about 15 s it recovers and I can continue reading and moving around. It is just an annoyance since it happens every time I open a document. I have installed several actualizations (icluding the last one) of the program but the problem is still there. It is like if some conflictive process starts shortly after the openning and after it finnishes the program works fine again. I have looked in the tasks administrator to see if I find some parallel process that may start itself but as far as I can see nothing more starts after AcroRd32.exe.
Some idea?
Thank you in advance

If you have a packet sniffing tool like Fiddler or Wireshark, could just see if Reader is trying to access something on network?

Adobe reader hangs (no response) after opening

I have tried both versions 10 and 11. Either one will hang after the program opens with or without a file to read. It appears to be trying to access something (the internet?) but never completes that op and will not respond to any command after that. I am running windows 7 and I have current Java installed as well. Uninstalling and reinstalling from different reader source sites did not help.

That may be the actual problem (trying to access files that are no longer on a connected drive at program startup) since the reader page
shows several recently opened documents, some on a flash drive which I no longer have available. Reducing the number of documents recently used to 1 sounds like a good workaround except that my Reader X will not open at all. It never times out in its search for files to
check (if that's what it is doing) so I can't get to edit preferences.
Note: this program is supposed to be a universal tool to use freely. As such, it should be simple enough to be bullet proof and always work ..... like a sonic screwdriver, when you need it you really need it to work! As it is now, I do not want to see any new PDF documents. If I have to open one, I go to one of the other PDF reader programs. Even with all their bugs and ********, they do work on MOST files. Way better that Adobe. I wish I had paid for Reader just so I could call them up and cuss them out for selling such junk.
Oh and thanks for the tip anyway, mea culpa.
-J

Adobe Reader XI hangs on "receiving data" after submitting to php

I am submitting PDF fillable form to php, then pdf is save & email to destination. It works, I receive the pdf filled file via email; However, in Safari works perfect redirects, etc. When using FireFox, Chrome, then Adobe Reader opens.
Then when submitting from Adobe Reader, it works fine, I receive the email with attachment.
The problem is that Adobe Reader hangs "receiving data" for a long time, then I get this message "An error occurred during the submit process. The network service you are trying to reach could not process the request."
I do get the file via email and it is fine. What is Adobe Reader waiting for?.
Thanks in advance

I do not think it is returning anything, here is the php code ...
<?php
$fileatt = date("d-m-Y-His") . ".pdf"; // Creates unique PDF name from the date
copy('php://input',"pdfs/".$fileatt); // Copies the pdf form data to a folder named pdfs
$fileatt = "pdfs/".$fileatt; // Path to the file gives the pdfs folder plus the unique file name we just assigned
$fileatt_type = "application/pdf"; // File Type
$fileatt_name = "Application Form_".$fileatt.".pdf"; // Filename that will be used for the file as the attachment when it is sent
$email_from = "mywebsite"; // Who the email is from
$email_subject = "Completed online Applications"; // The Subject of the email
$email_message = "Please find a recent online application attached.
$email_message .= "Any problems please email me...
"; // Message that the email has in it
$email_to = "[email protected]"; // Who the email is to
$headers = "From: ".$email_from;
//no need to change anything else under this point
$file = fopen($fileatt,'rb');
$data = fread($file,filesize($fileatt));
fclose($file);
$semi_rand = md5(time());
$mime_boundary = "==Multipart_Boundary_x{$semi_rand}x";
$headers .= "\nMIME-Version: 1.0\n" .
"Content-Type: multipart/mixed;\n" .
" boundary=\"{$mime_boundary}\"";
$email_message .= "This is a multi-part message in MIME format.\n\n" .
"--{$mime_boundary}\n" .
"Content-Type:text/html; charset=\"iso-8859-1\"\n" .
"Content-Transfer-Encoding: 7bit\n\n" .
$email_message .= "\n\n";
$data = chunk_split(base64_encode($data));
$email_message .= "--{$mime_boundary}\n" .
"Content-Type: {$fileatt_type};\n" .
" name=\"{$fileatt_name}\"\n" .
//"Content-Disposition: attachment;\n" .
//" filename=\"{$fileatt_name}\"\n" .
"Content-Transfer-Encoding: base64\n\n" .
$data .= "\n\n" .
"--{$mime_boundary}--\n";
$ok = @mail($email_to, $email_subject, $email_message, $headers);
if($ok) {
unlink($fileatt); //NOW WE DELETE THE FILE FROM THE FOLDER pdfs
header("Location: return.pdf"); //where do we go once the form has been submitted.
} else {
die("Sorry but the email could not be sent. Please go back and try again!");
?>

How to print two-sided automatically in Adobe Reader 10.1.2?

Hello, when I want to print two-sided with my printer I select this option:
And my printer does it automatically, I do not have to reload the paper.
However, in the new version of Adobe Reader, after selecting that option this one is automatically checked:
And I have to reload the paper manually:
Can the problem be solved? This did not happen in previous versions.
The printer is an HP P1606dn and I am using Adobe Reader 10.1.2. Sorry about the screen captures in spanish.
Regards

Hi, Shatik
Thanks for replying.
The DFS shares are mapped as a network drive. This is done just once using a batch file that uses the persistent switch. No roaming profiles, no username\application data path.
Since posting this I can now access PDF's, but many of our staff are now unable to scroll through an entire pdf without Adobe Reader hanging. Again, removing the checkmark in the protected mode option allows full scrolling of a pdf.
Disabling/enabling antivirus real-time scanning makes no difference.

'Print on both sides of paper' in Adobe Reader 10.1.2 + DFS shares....

Hello
After the latest update a new print dialog is available which includes the option to 'Print on both sides of the paper'. Our printer (available via a print server in a Windows domain environment), is capable of printing duplexed copies of documents but is configured to default to not use duplex. When the option to do this from the Adobe Reader print dialog is selected the printer driver overides it and the document is printed normally (not duplexed).
Is there a way to hide this option? We often need to print duplexed copies of documents but usually set it in the print driver when it is needed. Because the option is being overidden it has the potential to create an enormous amount of wasted paper and toner and will increase our printing costs.
Also, when V10 was released, trying to open pdf's located in DFS share paths caused the program to hang. The solution was to disable protected mode. I tried enabling protected mode after this update (and previous updates), and restarted the application but instead of hanging, Adobe Reader now displays a message box stating:
There was an error opening this document. Insufficient system resources exist to complete the requested service.
If I disable protected mode and restart Adobe Reader the document can be opened.
Any help appreciated.
Thanks!

Hi, Shatik
Thanks for replying.
The DFS shares are mapped as a network drive. This is done just once using a batch file that uses the persistent switch. No roaming profiles, no username\application data path.
Since posting this I can now access PDF's, but many of our staff are now unable to scroll through an entire pdf without Adobe Reader hanging. Again, removing the checkmark in the protected mode option allows full scrolling of a pdf.
Disabling/enabling antivirus real-time scanning makes no difference.

Adobe Reader v8.1.2 Compatible with Windows XP Pro SP3

I need to know if Adobe Reader v8.1.2 is compatible with Windows XP Pro SP3.
Thank you.

I've been using Reader without any problems until yesterday when administrator installed Windows XP SP3. When I do a <Ctrl-P> to print, it takes about 30 to 90 seconds for the print requester to pop up. The program is locked up and not responding during the delay, although it does NOT say "Not Responding" in the title bar. While the delay is going, the SysInternals Process Explorer shows but fleeting milliseconds of Kernel or User time being used. Setting the priority from 8 to 13 made no improvement at all. I frequently print from the Reader and the delay drives me nuts! This hang-up needs to be corrected ASAP. I am sure it is a Reader incompatibility because it never happened before the SP3 update, the program is hung and doing nothing and everything works perfectly before and after the <Ctrl-P> is entered. Word or Excel do not experience similar problems. I just tried Notepad, and it sometimes hangs the same way but not nearly as long - maybe 10 seconds at the most and only the first time. After the first delay it pops right up. Adobe Reader hangs a long time every time. Any idea if Adobe is going to fix it or even knows the problem exists? Do they moderate or monitor complaints like this here or elsewhere? I don't want to think they know about it and are fixing it if they aren't.

I am trying to install Adobe Reader my wife's laptop but "installer" hangs up and fails with a blank black screen. The machine is capable and has a Vista OS. My wife blames the machine and wants to "throw it out." She's an idiot but I need to get this fix

I am trying to install Adobe Reader my wife's laptop but "installer" hangs up and fails with a blank black screen. The machine is capable and has a Vista OS. My wife blames the machine and wants to "throw it out." She's an idiot but I need to get this fixed.

run the cleaner (Download Adobe Reader and Acrobat Cleaner Tool - Adobe Labs) and then retry installing.

Adobe Reader XI hangs Internet Explorer!

We support several clients and as each PC upgrades to Adobe Reader XI it breaks the IE Add-On (view in browser) capability.
The pdf starts to download, pops up in the browser, and then in about 5-10 seconds hangs until it times out (45 minutes later).
IE then throws up the error "A network error occurred while accessing this document on the Internet. Would you like to close the document or reload it?"
If the user downloads the pdf it works; if the user uses Chrome or FF it works! Have tried disabling the "Fast View". It just then allows me to see when it stops downloading.
I have tried Windows XP, Win7 & Win8 and different versions of IE and they all fail!
I am seeing this across all my clients!
Sometimes, if I disable the Add-on it will then download and open it in Adobe Reader but sometimes (haven't figured out the exact combination but IE9 & Win 7 fails) even though it's disabled, it still opens it in the browser and hangs.
I created a GPO that disables the Add-n but it continues to try to open it in the IE browser.
Help!

We've been testing this some more, and we've discovered our problem. We have a Xerox global print driver installed on our computers that runs our printer.
If we take a file created in the Microsoft Suite, whether Word or Excel, and print to PDF through the print driver, and then upload that file to a website and provide a link in a page for people to click, the PDF throws an error in Internet Explorer, giving the error listed above, and fails to open. The PDF opens fine locally through Internet Explorer, and you can view the file through the "View" option in Gmail. You can also view that file in Firefox and Chrome with no problem. And the file downloads just fine.
If we take the same file and use the "Save As" option in the Microsoft program to save the file as a PDF and upload that to a website, the file opens just fine in Internet Explorer, as well we everywhere else.
The print driver is doing something in the PDF-making process that bothers Internet Explorer.

Adobe Reader 8.1.2 (linux) hang at startup

We have a number of users who have reported hangs when trying to start Adobe Reader on our CentOS 4.5 linux workstations (CentOS 4.5 is a RedHat Enterprise Linux 4.5 rebuild). When this occurs, the X-server is locked for a minimum of 10 seconds, sometimes longer, until the Reader window finally comes up.
I was able to duplicate this behavior on my desktop workstation; of course, once I tried to run the program through strace I no longer saw this behavior.
Have any other users here seen this behavior? Any idea what is causing it, or is there a workaround to mitigate the problem?
John Perkins

I was finally able to get an strace of a delayed acroread startup with the Xming xserver (displaying on Windows). I can't use XManager or Exceed (or similar products) when trying to display on a linux desktop.
The strace output I've collected suggests Adobe Reader is trying to
stat() all the font files available at startup time. We run with an AFS filesystem here, and some fonts are in AFS...so those fonts get cached on local disk when Adobe Reader first runs, and stat()'ing the font files goes much faster the next time around.
It may be necessary for us to move these font files to the local disk at some point to improve performance with Adobe Reader, and maybe with other apps.
Some detail as to how fonts are found could be helpful...does Reader try to generate a list of paths from the X-server somehow? Or does it find font paths some other way?
John

Adobe Reader 11.0.03.37 hangs and freezes opening PDF documents

When opening PDF documents with Adobe Reader 11.0.03.37, it hangs and freezes for a few minutes. Is anyone else experiencing this and is there a fix or work around?
We have Windows 7 Professional 64-bit operating systems. It takes a moment for the Adobe Reader to unfreeze itself but will eventually.
Thanks!

Found a fix for my problem. It wasn't the Protected Mode issue after all. The fix is to disable In Product Messaging.
Here is the fix for the problem. Now maybe Adobe can address this issue in the future release or patch/update.
Try it on yours and see if it doesn't fix it also.
The following below link provides the information I am about to share with you.
But open Adobe Acrobat Reader without opening a PDF file. So just open Adobe Reader application by itself.
1. Click on EDIT
2. Click on PREFERENCES
3. Click on GENERAL Category
4. UNCHECK "Show me messages when I launch Reader"
5. CHECK "Don't show messages while viewing a document"
This should fix your problem as it fixed mine. See the link below for more information. Looks like I will be doing a regedit script for our network users to get rid of this problem. UGGGHHH!!!!!!
Hope this helps!
http://www.adobe.com/devnet-docs/acrobatetk/tools/PrefRef/Windows/IPM.html?zoom_highlight= IPM

Adobe Reader hangs

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