Adobe reader has just stopped allowing me to convert a pdf into a word doc.

I have been converting PDF documents today and just randomly, it stopped allowing me to do that. When I click the convert button, it pops up with a message saying, "An error has occurred while trying to access the service." I really need this function ASAP. What can I do to fix this??

Hi rolandl,
This error has been popping up in Reader, and Adobe engineers are investigating the root cause. Please try signing out, and then signing back in. And if that does't do the trick, you should be able to sign in without issue directly to the ExportPDF website.
Please let us know how it goes.
Best,
Sara

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