Adobe reader has stopped working

Need help opening my pdf files. I keep getting a crash error that states "Adobe Reader has Stopped Working"

Try disabling Protected Mode [Edit | Preferences | Security (Enhanced)].

Similar Messages

  • I am having a problem opening pdf document.  I get error message: "Adobe Reader has stopped working"

    I am having a problem opening pdf document.  I get error message: "Adobe Reader has stopped working" then I get Windows is looking on line for a solution, but then my document closes. I tried uninstalling and reinstalling Adobe Reader XI, rebooted my computer but this did not help.  I get the same message. What to do?

    Can you open Reader by itself?  If so, check if disabling Protected Mode improves the situation [Edit | Preferences | Security (Enhanced)].

  • Adobe reader has stopped working, any solutions?

    I am having an issue with Adobe reader X.
    I open the program and it works normally, nothing to repport.
    Each time I close the program I receive the error message "Adobe Reader has stopped working)
    I am on Win 7 (32bit) SP1
    any ideas/solutions for this situation?
    Thank you in advance

    I have been having this problem recently (Vista HP fully updated 32 bit) with Reader X. This was a clean install and no 3rd party reg cleaners etc have ever been used. I use Microsoft Security Essentials.
    This problem seems intermitent. Yesterday it happened nearly every time I closed a pdf. Today it hasn't done it once so far. When the problem first happened a week or so back I tried the solutions offered (turn off protected mode) and it did not work. I tried "repair Adobe install" and that too did nothing. Windows problem reports keep saying Adobe updates available... they are not.
    Apart from the message saying that it crashed on closing there is no outward sign of anything amiss. I did however open task manager while the error box was still displayed and it showed two Adobe processes as still running. When I used the error box option to "close program" these processes ended.
    I can't help but feel these problems coincided with a recent round of updates although that may of course, be just that, a coincidence.

  • Adobe reader has stopped working error message after installing reader XI on windows 7

    Adobe reader has stopped working error message when loading reader after installing reader XI on windows 7.
    Does anybody know why ?

    Dear Pat,
    Thank you for your reply.
    It is Ver. 11.0.06 for Acrobat XI
    No, I can't open the Reader at all.  The error message box popped up immediately when I run the Reader

  • Adobe Reader has stopped working on closing Version XI (11.0.2.0)

    Everytime I use Adobe Reader, after closing a pdf, I get the error "Adobe Reader has stopped working"
    I have tried uninstalling and reinstalling.
    I have tried turning off enhanced security.
    I have tried going to the eula.exe and accepting.
    None of this has fixed the problem.
    I get the following details:
    Problem signature:
      Problem Event Name:   APPCRASH
      Application Name:         AcroRd32.exe
      Application Version:       11.0.2.0
      Application Timestamp:               511eacd6
      Fault Module Name:      AcroRd32.dll
      Fault Module Version:   11.0.1.36
      Fault Module Timestamp:            50d0b924
      Exception Code:             c0000005
      Exception Offset:           00037b9a
      OS Version:       6.1.7601.2.1.0.256.48
      Locale ID:          1033
      Additional Information 1:            0a9e
      Additional Information 2:            0a9e372d3b4ad19135b953a78882e789
      Additional Information 3:            0a9e
      Additional Information 4:            0a9e372d3b4ad19135b953a78882e789
    Read our privacy statement online:
    http://go.microsoft.com/fwlink/?linkid=104288&clcid=0x0409
    If the online privacy statement is not available, please read our privacy statement offline:
    C:\Windows\system32\en-US\erofflps.txt
    I am running Windows 7 Professional SP1 64 bit.
    Thanks!

    http://forums.adobe.com/thread/1284475?tstart=0

  • Cannot open PDF files with Reader XI message appears Adobe Reader has stopped working

    Cannot open PDF files with Reader XI message appears Adobe Reader has stopped working. A problem has caused the program to stop working

    Which Operating system you are using?
    Can you open Adobe Reader by itself?  If so, try disabling Protected Mode [Edit | Preferences | Security (Enhanced)] and then try to open the file.

  • 'Adobe Reader has stopped working' error message

    I've recently updated from Adobe Reader X to Adobe Reader XI using Adobe Cleaner and installer from the website. Whenever I open a pdf file or start the Reader the following error occurs and closes the program: 'Adobe Reader has stopped working'. This message would never occur when I had version X. Moreover, it doesn't occur in any other program I use so far. I've disabled Protected Mode and run Eula.exe, but that didn't help. Here are some details from the event log
    Faulting application name: AcroRd32.exe, version: 11.0.6.70, time stamp: 0x52b528e2
    Faulting module name: KERNELBASE.dll, version: 6.1.7601.18015, time stamp: 0x50b83c8a
    Exception code: 0xc06d007e
    Fault offset: 0x0000c41f
    Faulting process id: 0xb30
    Faulting application start time: 0x01cf6ad78a3eba02
    Faulting application path: C:\Program Files (x86)\Adobe\Reader 11.0\Reader\AcroRd32.exe
    Faulting module path: C:\Windows\syswow64\KERNELBASE.dll
    Report Id: d4e22774-d6ca-11e3-ba2e-e9455936eb49
    What should I do to fix the error?
    Please, help me resolve this issue.

    Duplicate of https://forums.adobe.com/thread/1469330

  • I suddenly am unable to open attachments on received email. Get message Adobe Reader has stopped working. What do I do?

    My last two emails received this week have attachments which will not open, previously was fine. Get message "Adobe Reader has stopped working. Windows will close the program and notify you if a solution is available" But I never hear any more. What is wrong?? Thank you

    Please see if the solution posted in the KB article below works for you:
    http://kb2.adobe.com/cps/928/cpsid_92870.html

  • Adobe reader has stopped working when opening tracker [vista & reader x]

    Hello all,
         I'm a developer and im constantly uninstalling and reinstalling reader x and acrobat pro x, but i typically have both installed.  Recently, i uninstalled both reader x and acrobat x via Add/Remove Programs in windows Vista, and then later reinstalled them both, and now when i click the adobe tracker icon in my systray, it says adobe reader has stopped working.  I've tried uninstalling, reinstalling and then rebooting, but that doesn't seem to help.  Event viewer says:
    Faulting application AcroRd32.exe, version 10.0.1.434, time stamp 0x4d456f48, faulting module mshtml.dll, version 9.0.8080.16413, time stamp 0x4d4cefa9, exception code 0xc0000005, fault offset 0x002be0d0, process id 0x1674, application start time 0x01cc04f02e5354a8.
    Any help would be great.
    Thanks!

    This is strange. Can you try a couple of things:
    1. Try launching Tracker in Acrobat. In Acrobat X, you will find it in Comment pane->Review->Track Reviews
    2. Launch Reader in non-sandbox mode. For this, launch Reader and uncheck the option 'Enable Protected Mode at startup' in Reader Preferences->General. Close and re-launch Reader. Now launch Tracker.
    Does it still crash in both the cases?

  • I have uninstalled and reinstalled the most current edition of Adobe Reader, including the patch. When I open a PDF file, the screen is first grey, then viewable, but the message "Adobe Reader has stopped working" comes up. How do I remedy this?

    I have uninstalled and reinstalled the most current edition of Adobe Reader (11.9), including the patch. When I open a PDF file, the screen is first grey, then viewable, but then the message "Adobe Reader has stopped working" comes up. How do I remedy this?

    RR,
    One thing often tried first is to create a new document and File>Place the corrupted one to see how much may be rescued that way (remember to tick Paste remembers Layers in the Layer palette flyout/dropdown first, and to untick it afterwards).
    Here is a website where you can see whether it can rescue the file, and if it can, you may pay for a subscription to have it done,
    http://www.recoverytoolbox.com/buy_illustrator.html
    and another similar website,
    http://markzware.com/adobe-software/fix-illustrator-file-unknown-error-occurred-pdf2dtp-fi le-recovery/
    As far as I remember, the former is for Win and the latter for Mac.
    Here are a few pages about struggling with it yourself:
    http://daxxter.wordpress.com/2009/04/16/how-to-recover-a-corrupted-illustrator-ai-file/
    http://helpx.adobe.com/illustrator/kb/troubleshoot-damaged-illustrator-files.html
    http://kb2.adobe.com/cps/500/cpsid_50032.html
    http://kb2.adobe.com/cps/500/cpsid_50031.html
    http://helpx.adobe.com/illustrator/kb/enable-content-recovery-mode-illustrator.html
    Failing a full recovery, hopefully you have one or more earlier versions and/or bits of artwork saved before it happened.

  • Just installed latest version of Adobe Reader on Windows 7:  "Adobe Reader has stopped working" msg

    Just installed latest version of Adobe Reader on new desk top with Windows 7.  Most PDF files allow conversion to Word.  Some do not allow conversion, only allows Adobe Reader XI, but I get "Adobe Reader has stopped working" message.  Downloaded latest XI security update.  Still get the error message that i has stopped working.

    Wrong subforum?  Goto the list at forums.adobe.com and check the right one for Reader

  • Adobe Reader has stopped working (Reader 12 v11.0.7)

    In a work environment I have a department that works w/ several open PDFs at a time. This is essential to their job function. 100s of PDFs are opened and created daily. I need this Dept to be functional. Almost daily at random times of the day they are presented w/ the generic error of "Adobe Reader Has Stopped Working"
    As someone w/ a computer science degree I have hunted to the end of the Internet for solutions. All are running on Windows 7 64bit systems. I uninstalled and reinstalled multiple times yet this continues to be an issue.
    Does anyone have a suggestion to keep this from occurring so my Dept. does not have to re-do the PDFs they are working on?????
    Thanks

    I, too, have had the same experience.
    An alternative is http://www.nitroreader.com/
    You can enter text and add highlights to .pdf files with this appication.
    If Adobe reads their own forum, seeing their competition recommended might get their attention. : - )
    If not, you still win.   : - ))
    Cheers.

  • Can't open PDFs, Initially received runtime error,updated Reader - new error Adobe Reader has stopped working, uninstalled re-installed same error message Adobe Reader has stopped working

    Can't open PDFs, Initially received runtime error,updated Reader - new error Adobe Reader has stopped working, uninstalled re-installed same error message Adobe Reader has stopped working

    Assuming that you are in Win (which you haven't said), you can try using this tool to first remove all traces of previous versions of Reader:
    http://labs.adobe.com/downloads/acrobatcleaner.html
    Then, download the full offline Reader installer from 
    http://get.adobe.com/reader/enterprise/
    and run it immediately after restarting your computer.

  • I get an error message "Adobe Reader has stopped working" when i try to use Firefox

    I get an error message "Adobe Reader has stopped working" when i try to use Firefox

    I have also retarted twice...

  • Adobe Reader Has Stopped Working Possible Fix

    Hey, I just had a battle with the adobe program on a computer, it would go to open, then right away it would show up with the error message:
    "Adobe Reader <version> Has Stopped Working" then it sends information and closes.
    I fixed my issue by going into the Adobe Reader folder, finding the "Plug-Ins" folder, and there was a duplicate of every plug-in in there, so it was trying to load them.  As soon as I deleted the duplicated plug-ins it opened fine.
    I just thought I would share this incase anyone else was having problems with adobe, as a Re-install did not seem to fix the problem, If you are having the problem try what I mentioned above.

    It was on a Dell laptop, running Windows Vista.  But I'm sure it would work on any machine running any Windows, not sure about linux or MAC's, but if they do have duplicates of the plug-ins and it was crashing I will still suggest it as a fix

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