Adobe Reader- higher version required?

Hi All,
We are workking on ECC 5.0, EP6.0.
WHen I goto Personnel Change Request to open any form, i am getting an error message saying 'A higher version of Adobe Reader is required'. We are currently on Adobe reader 7.0
All this while, we were able to view the forms, but,starting today, we are getting this error. Any idea why this error is coming?
Thanks in advance,
Aditi

hi Aditi,
ideally adobe reader version 7.0.x is suggested.
search on google... something like "update for adobe reader 7.0".
and then ur version will become 7.0.1 after installing the update.
dont jump to adobe reader 8.0 immediately.
also to be on the safe side check the expiry date of the credential file on ur J2EE engine.
the sneak preview one we got expired on 30th june.
all our working forms had stopped working.
if it is ur your credential file that got expired just roll back the dates of the server and ur system to a date prior to the expiry date(IF IT IS URGENT).
<b>Much better idea would be to get a proper credential file from SAP.
So that  every thing is in place and works fine :)...</b>
regards,
-amol gupta

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