Adobe reader I am frustrated

I have a paid account to convert pdf into word document and can't get it done.
The system keeps sending me to purchase other programs.  Why is this? 
I need to get things done.  I could not even afford the service but I made the
sacrifice and I can't use it.

Did you sign in with your Adobe ID?  What kind of other programs is it pushing you to buy?  Can you post a screenshot: http://forums.adobe.com/thread/1070933
[topic moved to ExportPDF forum]

Similar Messages

  • An internal error occurred in adobe reader

    an internal error occurred in adobe reader.

    I was frustrated by this problem as well. I even uninstalled and then resinstalled a fresh download: SAME Problem.
    Now the problem seems to have been RESOLVED on my Windows Vista Laptop.
    Instead of trying to open by double-clicking on file icons, I opened the Adobe Reader from the Windows Explorer. On the first screen appeared the usual Adobe Licence & Terms that I had to ACCEPT. This screen NEVER showed up before after either upgrading to the Adobe Reader X or after reinstalling. After accepting the License and TERMS. this problem does NO longer reproduce.
    I have successfully opened fewer than 10 PDF files without the annoying error so far. I hope others will reproduce this "FIX" before claiming this was the root cause of the problem.
    Hopefully Adobe will display a more meaningfull error message for such a problem.

  • I have adobe illustrator CS5. When I save a document as a pdf and open it again later to edit Adobe reader can't read the whole document because it only shows part of the document. It is very frustrating. How can I fix this?

    I have adobe illustrator CS5. When I save a document as a pdf and open it again later to edit Adobe reader can't read the whole document because it only shows part of the document. It is very frustrating. How can I fix this?

    keokipineapples schrieb:
    I do have all of my files I am working on located on an external drive. I plan to transfer them directly to the hard drive
    Transfer them to your harddisk immediately.
    External drives are not offiially supported and the source of errors of all kinds including complete loss of files.
    Illustrator support for networks and removable media

  • Downloading Adobe Reader for Windows should be simple and it's not.  I'm surprised and frustrated!

    Can someone tell me which link on the download site I should use?  All I want is the free reader for Windows 8.1.
    Can't you do a better job on this?
    Here are the choices I am given:
    PDF iFilter 64 11.0.01
    19.6 MB
    1/8/2013
    Updates/Programs
    All versions
    Name
    Size
    Date
    Adobe PDF IFilter v6.0
    9.7MB
    10/19/2004
    Adobe PDF IFilter v5.0
    3.8MB
    10/19/2001
    Version 11.0.10
    Adobe Acrobat 11.0.10 Pro and Standard update - All languages
    227MB
    12/9/2014
    Version 11.0.09
    Adobe Acrobat 11.0.09 Pro and Standard update - All languages
    228MB
    9/16/2014
    Version 11.0.08
    Adobe Acrobat 11.0.08 Pro and Standard security update - All languages
    124KB
    8/12/2014
    Version 11.0.07
    Adobe Acrobat 11.0.07 Pro and Standard update - All languages
    202MB
    5/13/2014
    Version 11.0.06
    Adobe Acrobat 11.0.06 Pro and Standard update - All languages
    136MB
    1/14/2014
    Version 11.0.05
    Adobe Acrobat 11.0.05 Pro and Standard security update - All languages
    8.26 MB
    10/8/2013
    Version 11.0.04
    Adobe Acrobat 11.0.04 Pro and Standard update - All languages
    128 MB
    9/10/2013
    Version 11.0.03
    Adobe Acrobat 11.0.03 Pro and Standard update - All languages
    115MB
    5/14/2013
    Version 11.0.02
    Adobe Acrobat 11.0.02 Pro and Standard update - All languages
    1.3 MB
    2/20/2013
    Version 11.0.01
    Adobe Acrobat 11.0.01 Pro and Standard update - All languages
    112 MB
    1/8/2013
    Version 10.1.13
    Adobe Acrobat 10.1.13 Pro and Standard update - All languages
    104MB
    12/9/2014
    Version 10.1.12
    Adobe Acrobat 10.1.12 Pro and Standard update - All languages
    104MB
    9/16/2014
    Version 10.1.11
    Adobe Acrobat 10.1.11 Pro and Standard security update - All languages
    203KB
    8/12/2014
    Version 10.1.10
    Adobe Acrobat 10.1.10 Pro and Standard update - Greek, Arabic, and Hebrew
    85.0MB
    6/24/2014
    Adobe Acrobat 10.1.10 Pro and Standard update - All languages
    101MB
    5/13/2014
    Version 10.1.9
    Adobe Acrobat 10.1.9 Pro and Standard update - Greek, Arabic, and Hebrew
    84.8MB
    6/24/2014
    Adobe Acrobat 10.1.9 Pro and Standard update - All languages
    101MB
    1/14/2014
    Version 10.1.8
    Adobe Acrobat 10.1.8 Pro and Standard update - Greek, Arabic, and Hebrew
    84.9MB
    6/24/2014
    Adobe Acrobat 10.1.8 Pro and Standard update - All languages
    101 MB
    9/10/2013
    Version 10.1.7
    Adobe Acrobat 10.1.7 Pro and Standard update - Greek, Arabic and Hebrew
    86.6 MB
    8/27/2013
    Adobe Acrobat 10.1.7 Pro and Standard update - All languages
    101MB
    5/14/2013
    Version 10.1.6
    Adobe Acrobat 10.1.6 Pro and Standard update - All languages
    1.3 MB
    2/20/2013
    Version 10.1.5
    Adobe Acrobat 10.1.5 Pro and Standard update - Greek, Arabic, and Hebrew
    86.1MB
    4/22/2013
    Adobe Acrobat 10.1.5 Pro and Standard update - All languages
    101 MB
    1/8/2013
    Version 10.1.4
    Adobe Acrobat 10.1.4 Pro and Standard update - Greek, Arabic, and Hebrew
    83.3MB
    4/22/2013
    Adobe Acrobat 10.1.4 Pro and Standard update - All languages
    100MB
    8/14/2012
    Version 10.1.3
    Adobe Acrobat 10.1.3 Pro and Standard update - Greek, Arabic, and Hebrew
    82.8MB
    4/22/2013
    Adobe Acrobat 10.1.3 Pro and Standard update - All languages
    94.7MB
    4/10/2012
    Version 10.1.2
    Adobe Acrobat 10.1.2 Pro and Standard update - All languages
    94MB
    1/10/2012
    Version 10.1.1
    Adobe Acrobat 10.1.1 Pro and Standard update - Greek, Arabic and Hebrew
    8.3MB
    11/21/2011
    Adobe Acrobat 10.1.1 Pro and Standard update - All languages
    108MB
    9/13/2011
    Version 10.1
    Adobe Acrobat 10.1.0 Pro and Standard update - Greek, Arabic and Hebrew
    10MB
    11/21/2011
    Adobe Acrobat 10.1 Pro and Standard update - multiple languages
    106.34MB
    6/14/2011
    Version 10.0.3
    Adobe Acrobat 10.0.3 Pro and Standard update - multiple languages
    2.66MB
    4/21/2011
    Version 10.0.2
    Adobe Acrobat 10.0.2 Pro and Standard update - Multiple languages
    487kB
    3/21/2011
    Version 10.0.1
    Adobe Acrobat 10.0.1 Pro and Standard update - Tier 2 languages
    20.4MB
    2/8/2011
    Adobe Acrobat 10.0.1 Pro and Standard update - Tier 1 languages
    21.2MB
    2/8/2011
    Adobe Acrobat 10.0.1 Pro and Standard update - Tier 4 languages
    20.5MB
    2/8/2011
    Adobe Acrobat 10.0.1 Pro and Standard update - Tier 3 languages
    20.7MB
    2/8/2011
    Utilities
    Name
    Size
    Date
    Adobe Customization Wizard XI
    6.20MB
    11/7/2012
    Adobe Customization Wizard X
    3.84MB
    12/15/2010
    Downloads
    Downloads
    New Downloads
    Downloading Help
    Adobe Studio Exchange
    Adobe End-User License Agreement

    Hi Don,
    You're right, that is a long list of choices on the Acrobat Downloads page. This page is more direct route to what you're looking for: Adobe Reader Install for all versions
    Please let us know how it goes.
    Best,
    Sara

  • Frustrated because I keep getting "action list not found" when installing adobe-reader.

    1. I had Adobe-reader installed and working but kept getting pop-up screens telling me to update.
    2. Each time I tried updating, an error-message showed up "action list not found".
    3a. So I thought deleting adobe-reader and doing a fresh install might work.
    3b. Using Goggle-Chrome, I still get the same error-message.
    3c. Then trying Internet-Explorer as a browser, I still get the same error-message.
    4. The real problem now is I have no Adobe-reader at all and that will make my wife unhappy.
    5. Operating-system is XP; I don't know how to tell if I have SP-2 or SP-3 if that makes a difference at all.

    This problem has been resolved; ultimately, I found out via Googling that XP-SP2-32bit can only handle Version 9.5.
    I am upset that Adobe kept telling me for weeks now that I needed to update but they directed me to an update my system is incapable of handling.
    Hence the error "action list not found". Dumb!!! I trusted them that they knew what they were doing.
    I felt it would help to uninstall what I had and do a fresh install.
    Now in that path, Adobe directed me to download version 9.0, which I did.
    Then somehow I found out that version 9.5 is the latest-greatest for my machine.
    Why did Adobe not make available 9.5 right away instead of 9.0??? Dumb again!!!!
    Nice product though; bad execution.
    I'm done venting.

  • Can anyone help solve this frustrating drop down bug in Adobe Reader 8?

    Has anyone encountered drop downs in their PDF form that don't work in Adobe Reader 8?
    A simple example is my form (stripped back) here:
    http://www.wikski.com/misc/test.pdf
    I've built a form with 22 sections in it, some 1800 lines of code, and now every single drop down has decided to not work in Adobe Reader 8.
    The behaviour is when you select a drop down, it immediately deselects itself and you can't use the element at all.
    I previously had this occur, and by simply deleting the element in LiveCycle Designers ES2 (which is what I've used to create the entire form) and recreating it exactly the same; seemed to fix it. However, I am so far past the point of being able to recreate every drop down this time, I need to actually know what's causing the bug.
    Any help would be greatly appreciated!
    Cheers,

    xfa.layout.relayout(); is required to re-render the entire form in order to have the field change color on Enter event. Without this, the field won't change color in Adobe Reader 8, this goes for all fields not just drop downs. Instead it'll just flicker the color change, xfa.layout.relayout(); makes the color change stick.
    Thanks for your help, I've decided to take the set_focus() event off drop downs and keep it in place just for other field types such as the text input field.

  • Adobe Reader says I have it but I cannot look at certain statements because it says I need Adobe Reader, but I have it! Feeling frustrated!!!

    I keep running into problems seeing documents and such on Safari. When I go to a page it says I need Adobe Reader to view it but I already have the newest Adobe Reader on my computer. I really need to fix this! Can anyone help me?

    This is what it says. I have done all of this and it still does not let me view the page.
    Before viewing PDF documents in this browser you must launch Adobe Reader and accept the End User License Agreement, then Quit and relaunch the browser.

  • Cannot download adobe reader, very frustrating!!!!!

    I dont know what happened, but even after agreeing with the terms and conditions I cannot download adobe reader on my mac. I am limited as to which documents I am downloading I need help as soon as possible!!!!!

    I am using safari and the message I get is : before viewing PDF in this
    browser u must lounge adobe reader and except the End User License
    Agreement, then Quiet and relaunch the browser. I have dine that and still
    doesn't work
    On Tuesday, March 18, 2014, Test Screen Name <[email protected]

  • When I sign in to the Adobe Reader XI (which is the only option that I have to open a pdf document, I will sign in to the Adobe ID sign-in page. After I do this, the "Convert To" box goes "gray" and I am unable to convert the document I have selected.  It

    When I sign in to the Adobe Reader XI (which is the only option that I have to open a pdf document, I will sign in to the Adobe ID sign-in page. After I do this, the "Convert To" box goes "gray" and I am unable to convert the document I have selected.  It was working great for the first week that I used it, but now it doesn't give me the converting option.  I am very frustrated as I have done nothing to change anything, and I was thinking this was so great...now I am just pulling out my hair and do not have the option of calling anyone since no phone numbers are listed. I am VERY busy and do not have time to sit and wait over a half an hour to "chat", which I tried to do yesterday.  All I want to do is very simply, convert pdfs to Word.  I have paid for this and am not getting any help. I am not very savvy when it comes to Adobe this program and Adobe that program...I feel I am being scammed as I do not get simple answers for something that appeared was going to be simple. You can't even call customer service to talk to someone live to help walk you through. 

    Hello Kathie,
    Sorry for the inconvenience that has caused to you.
    Please let me know if you have tried converting any other PDF to word with Reader.
    Alos, please sign up at "https://cloud.acrobat.com/" using your Adobe ID credentials. Click on 'ExportPDF' tab and upload the PDF that you want to convert to Word.
    Let me know if this converts fine.
    Hope to hear from you.
    regards,
    Anubha

  • Problem with Adobe reader XI

    Can anyone help, I keep getting the message that Adobe reader could not open file, either because it is not a supported file, or the image was damaged, for example it was sent as an email attachment and wasn't correctly decoded. Its happening on files that it has opened before, since the XI upgrade I have been having problems, Is anyone else been getting this message, and is there anything I can do. I have tried uninstalling then re-installing but the problem persists. Is there anyway I can go back to an older version............ Thanks in advance for any help offered x

    I am having the same problem. Reader was working fine until Adobe did an update today.  Now, I cannot open any PDF files either on my computer or from any other source - says reader is non responsive. running windows 8.1.  tried everything on the adobe troubleshooting guide to include:
    open adobe reader and try fix form "help - adobe reader non responsive.
    closed reader and did fix from control panel - no fix
    tried reinstalling reader - no fix
    removed the new version with intent to install older version - cannot install
    no help here - trying to get work done - this is extremely frustrating.
    Anybody know of an alternative to adobe??  I have many .pdf files I need to access.

  • Adobe reader 9.1 has encountered a problem and needs to close

    How many other ADOBE subscribers have suffered the same frustrations as we have?
    Over the last 4 days and numerous hours of frustration installing and uninstalling ADOBE 9.1 [and 7.1 and 8.1.3] to resolve the unknown cause of the current Adobe message - ."Adobe reader 9.1 has encountered a problem and needs to close" ..... without identifying the problem..... or its' cause.
    Numerous error reports were forwarded to Adobe, but without response!
    Unable to converse/communicate with anyone at Adobe Technical Support, it was suggested that we review Adobe Forums to see if anyone else was having similar UNKNOWN problems.  Sure enough we found many subscribers [probably hundreds] suffering the same frustrations during the downloading of 9.1 upgrade AND former upgrades. We also found a band-aid solution to the UNLNOWN Adobe problem - at the suggestion of others we created and logged into a new account - a nuisance, but it works..... so far!
    It makes you wonder if ADOBE ever reads what's going on.  If they did, perhaps they good avert the problem/s and prevent service/subscriber discontent.
    We certainly don't intend to ever download another Adobe upgrade!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!

    The "Adobe Reader X.x has encountered a problem and needs to close" has been up very many times and a variety of solutions has been suggested.
    (If necessary to do a re-install then un-install and turn off protection-programs + re-boot - check the stayed turned off - before re-installing !)
    Here is some of the suggestions :
    Log into a new user account :
    http://forums.adobe.com/thread/392933?start=23&tstart=0
    http://forums.adobe.com/thread/392933?start=17&tstart=0
    http://kb.adobe.com/selfservice/viewContent.do?externalId=329444&sliceId=1
    Change compatability tab settings :
    http://forums.adobe.com/thread/392933#1775578
    http://kb.adobe.com/selfservice/viewContent.do?externalId=330028
    Accept license agreement (!!!???) :
    http://forums.adobe.com/thread/392933?start=29&tstart=0
    http://forums.adobe.com/thread/392933?start=34&tstart=0
    Permissions problem :
    http://forums.adobe.com/thread/392933?start=27&tstart=0
    Clean-up you temp directory :
    http://forums.adobe.com/thread/392933?start=24&tstart=0
    Regards
    Fiat Lux !

  • My Firefox Plug-in for Adobe Reader, says it's outdated. I have tried several times to download the latest version, and it still says it is outdated, can you help me?

    '''bold text'''I have found out that I need to disable my Firewall, and stop my pop-up blocker, before downloading the new Adobe Reader. Now, I have uninstalled it and re-installed it several times, because on the Checl Plu-In Page, it still says it is outdated. I don't know what else to do.

    Bill,
    Thanks for getting back to me.  I am very frustrated.  Initially I called to ask questions about what software version I needed and got my questions answered.  I received the messages with registration/sign in info and the link to download.  Then I got the screens shown on the attachment.  I did this several times on Friday and then called for assistance, which put me into the Forum area to leave my question.  This morning I have used your link and gone to the same place and got the same results.  I am beginning to wonder if this is what I want.  We need software that will let us edit pdf text and drawings files.  Can you confirm that I am trying to get the correct software and what I need to do to complete this download?
    I don't believe it is a system problem because I have 215 GB of free space on my hard drive.
    Thanks,
    Margaret

  • Is there a solution for my "files in use" installation problem with Adobe Reader XI?

    I have tried repeatedly to download Adobe Reader XI (11.0.07), but I keep getting a "files in use" message that indicates my current version, Adobe Reader 8.1, is using files that need to be updated by the download's set up. The message directs me to close my Adobe Reader 8.1 and then continue, but when I receive it my Adobe Reader 8.1 is always closed. I am tempted to uninstall my Reader 8.1 and then try downloading Reader XI, but I am afraid I could be inviting even more trouble. I should mention the reason I am trying to download Reader XI is a notification I received in my computer's status box that indicates my Reader 8.1 is not working properly and suggests I download the latest version. I discovered the notification after I was unable to open a GIF file attachment. Does anyone have a solution for this problem?

    Thanks for your reply.
    I tried to uninstall my Adobe Reader 8.1 in safe mode, as suggested above, but received a message which indicated that Windows installer could not be accessed. That was a strange message, because I have not had problems uninstalling programs in the past, and, after receiving the message, I tried uninstalling a different program in safe mode and had no problem doing so. I am now going to try your suggestion.
    Honestly, these types of technical issues always leave me so frustrated. I do not have a high technology acumen, and because my laptop is six years old, I cannot get professional help without paying a hefty fee. Thank goodness for this forum. If the solutions suggested here do not work, I guess I will keep my laptop until my Adobe 8.1 gives out completely.
    Thanks again for your assistance. I will let you know if it works.

  • I cannot install Adobe Reader 10.1.04 on my Windows Vista computer

    I've been unable to install Adobe Reader on my Windows Vista (SP1) 32-bit Toshiba laptop, and would really appreciate some help.
    Here's the error message I get:
    Error 1402. Could not open key: UNKNOWN\.api\AcroExch.Plugin\ShellNew. Verify that you have sufficient access to that key, or contact your support personnel.
    Here's a brief history of what I've already tried:
    # 1 - Downloaded AdbeRdr1014_en_US.exe as a stand alone file multiple times from different servers and sites.
    # 2 - Uninstalled Adobe Reader 9.0
    # 3 - Ran AdbeArCleaner.exe multiple times to remove ANY perious verions of Acrobat and/or Reader.
    # 4 - Opened each of my 4 browsers, latest verions of IE, Opera, Firefox, and Chrome, searched for Plugins and/or Add Ons and removed ANY Adobe related apps except Flash.
    # 5 - Opened the Control Panel, Programs, searched for and removed ANY versions of Acro Quick Reader or Quick Writer.
    # 6 - Ran Norton Utilities Clean Registry multiple times.
    # 7 - When trying to install Reader 10.1.04 I had PREVIOUSLY received this error message:
    Error 1402.Could not open key: HKEY_LOCAL_MACHINE\Software\Classes\AcroExch.Document\Shell\Open\Command. Verify that you have sufficient access to that key, or contact your support personnel.
    However, after using Adobe Cleaning Tool, I no longer got this error.
    # 8 - I also disabled my A-V Program during all installation attempts, Kaspersky PURE 2.0.
    The reason that I wanted to update to Adobe Reader 10 was that Kaspersky did a vulnerability check which indicated:
    "Adobe Reader/Acrobat Multiple Vulnerabilities"
    See: http://www.securelist.com/en/advisories/47133/?function=advisories&VN=47133
    Solution was to update to version 10.1.2 (or higher).
    Now I can't open any .PDF files. I can't find the so-called Plugin which is causing the installation to stop. The installation of Reader 10.1.04 gets to around 96% complete, then fails and rolls back.
    # 9 - Is there an easy fix, such as a tool that will autyomatically remove any relevant registry key, or apply the correct administrative attributes to the registry keys? If not, can you please talk me through this step by step. I've never been so stumped or frustrated performing a software upgrade, what I thought would be a simple task.
    THANKS in advance for your help which is much appreciated.
    Cheers,
    Ecto

    Hi Pat,
    I feel like I'm falling deeper and deeper down the rabbit hole, operating in an area in which I am totally unfamiliar. I know a great deal about computers, but that still leaves me ignorant about many other things.
    I had previously downloaded subinacl.msi in my research on Vista permissions and the inability to install Reader 10.1.04. In Vista, Windows Installer is a Service, not a program. I don't even understand what that means. I had previously tried changing the file extension of subinacl.msi to subinacl.exe but that didn't work. Then I looked for an EXE version of the file. No luck with that. Your pointing me to http://weblogs.asp.net/rternier/archive/2007/02/01/how-to-install-msi-files-on-vista.aspx was helpful up to a point. The post assumed I would know what to do with the bat file template:
    "C:\Windows\System32\msiExec.exe -i  C:\Users\rternier\Documents\Downloads\tfpt.msi"
    I changed it to the following:
    C:\Windows\System32\msiExec.exe -i  C:\Users\aecolkercpa\Downloads\subinacl.msi
    PLEASE NOTE: I store and run all downloaded installation files from the directory C:\Users\aecolkercpa\Downloads\
    Usually, after installing a program from an installation file I will delete the installation file, unless there is a problem installing the application. In that case, I save the installation file until the problem is resolved.
    Also, I am not sure if the first phrase in the BAT file I created is correct,
    C:\Windows\System32\msiExec.exe -i
    I called the file Install MSI.bat and ran as administrator.
    I clicked on Accept the warranty terms, and the msi file began to be installed. Then I got a blue screen error BAD_POOL_HEADER with lots of text messages on it. I had to reboot. When I rebooted, Windows asked if I wanted to search for a solution online to the shut down, and gave me this report:
    "Troubleshoot a problem with your antivirus software
    A problem related to your antivirus software caused your computer to shut down unexpectedly to protect itself from data corruption or loss.
    To try to solve this problem, follow these steps. One step might solve the problem, but if it doesn't, then go on to the next step.
    Update your antivirus software
    Missing antivirus software updates could be the cause of your computer's problem. To make sure your antivirus is up to date, follow these steps:
    Click to open Microsoft Security Center.
    Click Malware protection.
    If your software needs to be updated, click Update now.
    If Windows can detect your antivirus software, it will be listed under Virus protection.
    If your antivirus software is not displayed in Windows Security Center, go to the downloads section of your antivirus software provider’s website. Find the update for your version of the software and your operating system, and then install it. For more information, check the Help for your antivirus software.
    Most antivirus software updates are free, but some providers charge a small fee for the updates. If you're using an older version of the software, you might also have to pay to upgrade to a more recent version to continue to receive the updates.
    Check for multiple antivirus programs running on your computer
    Running two antivirus software programs on your computer at the same time is not recommended because the two programs can interfere with each other. Even if you don't think your computer could be running two antivirus programs, antivirus software can sometimes come bundled with your computer and it might be running without your knowledge. To check if two antivirus programs are running, follow these steps:
    Click the Start button , right-click Computer, and then click Manage.  If you are prompted for an administrator password or confirmation, type the password or provide confirmation.
    In the left pane, double-click Services and Applications, and then click Services.
    Look at the list of services under the Name column. If you find two antivirus programs, right-click each service associated with one of the programs, and then click Stop. Note that there may be multiple services running for one antivirus program.
    Contact the antivirus manufacturer
    If you've completed the previous steps, we recommend you contact the antivirus manufacturer directly for additional support."
    Since I was unsure how to parse the BAT file, it probably contained errors, which may be the reason behind the blue screen crash. Should I have moved the bat file and the subinacl.msi file to the Windows/System32 directory before running it? To a different location than the download directory?
    At this point I'm rather burned out. Perhaps 50+ hours of my time have gone into trying to install a simple program, Adobe Reader 10.1.04. I would love to succeed, but I think my lack of comprehension is making it even more difficult than it might otherwise be. Instead, I'm becoming more and more confused and frustrated by all these detours and additional issues.
    Is it possible Pat to arrange for you to have remote login access to my machine using Go to My PC or some other application, so that you can hands on accomplish in perhaps 5 minutes, what might take me 5 more weeks (or months) to get done?
    I feel we are close to solving this puzzle, but it keeps on slipping away.
    Please let me know your thoughts, and thanks as always for your help.
    Cheers,
    Joel
    Message was edited by: EctoSD

  • Can't highlight, underline, strike through or select text in iOS 7 Adobe Reader

    I have enjoyed using Adobe Reader to proofread clients' documents, but since the last two iOS 7 updates I can't highlight, underline, strike through or select text in PDFs generated by the same source that previously presented no problems.
    The drawing and insert text functions do work.
    I am using an up-to-date iOS 7 iPad 4. The latest Adobe Reader update and a hard reset, as advised elsewhere on the forum, didn't help.
    I have read What's New and looked at the Help manual. I am aware of the new long tap to select one word followed by another tap.
    What am I doing wrong? Adobe Reader used to work so easily. I won't be paid for the time lost while I try to fix this. Any help would be appreciated.

    Hi Krissy,
    I found it extremely frustrating and I don't have a technically sensible answer for you.
    Mine started working again suddenly, but slowly, after many hours of not working, and then improved in speed and responsiveness with use.
    The conventional wisdom is to ensure you have the latest update of Adobe Reader first. There has been more than one since the iOS 7 change.
    The first time it started working again for me was when I was trying in a pdf that I had previously edited in Adobe Reader before the problem began, where I know all the tools used to work (i.e. no problems caused by the file itself) but it is now also working in the new doc that wouldn't work the other day.
    Shradha above gave me the clue that triggered it. I usually go straight to the "Pick a Tool" comment/annotate button in the main/first toolbar at the top, then use the toolbar at the bottom, where the highlight, underline and strikeout tools wouldn't work.
    These functions started working when I tried selecting text directly from the first screen that has the toolbar for "View Modes" (an eye), save/export options, "Pick a Tool", share options and search, without selecting any of these options.
    So, instead of choosing the Pick a Tool button at the top, try just holding down some text for a while, as if to select it (mine wouldn't even select for a long time) and see if the grey tool menu pops up right above that text.
    Initially, I only got the options that were already working to pop up ("Note, Text, Freehand and Signature"). I tried a few different spots in the file and eventually the "Copy/Highlight/Strikeout/Underline/Define" menu popped up. The first time it apppeared was after holding down the text selection action for about 20 seconds, and it didn't appear every time, but then it became quicker and more reliable, and then these functions also started to work from the bottom toolbar that I usually use after choosing Pick a Tool.
    Even today, checking that it still works, it was a bit stuttery to start with and then it came good.
    Perhaps any of the technically-minded members could explain this or perhaps tell us if there is a difference in the action that is supposed to bring up the "Note" etc versus the "Highlight" etc pop-up menus. I'm stumped.
    So try holding down text to select as soon as you open the file, and see if that grey menu will start to appear with the "Highlight" etc options after several attempts. I hope it starts working for you soon.
    C

Maybe you are looking for

  • Output Preview Not Saving to Reader

    I'm assembling PDF files of a bulletin we publish into archives by year for web viewing using Adobe Acrobat X 10.1.7 (Mac). The files were originally created in PageMaker and the printer sent us PDF files for this project. Everything is working fine

  • HT203977 Is there a way to do a complete backup of an iphone on an external hdd?

    I want to backup my iphone and my ipad on an external hdd. That target external hdd also has my itunes media folder in it. Is there a way? or any expected updates for this?

  • Pdfmaker and lotus notes

    using Acobat 8 pro.pdfmaker tool bar doesn't link up with lotus notes 6.5?

  • Need Help ASAP!! with iPod Classic 80GB

    This is my first apple product and it is not giving a good impression. I need help eargently! I Sync 2969 songs onto my ipod for first time 2 days ago using latest Itunes it worked great and i was happy just my ipod didnt have all the album art, so t

  • Is it legal to resell factory unlocked iphones?

    I bought some sim locked iPhones and ordered factory unlocking service from some website. Then I waited a few days and connected the iphones to iTunes and it told me it was unlocked. My questions are: Is it lagal to resell these iPhones in EU? Is thi