Adobe Reader keeps crashing on my iPad every time i am highlighting the text
Adobe Reader keeps crashing on my iPad every time i am highlighting the text. Didnt have this problem before. Please help.
Hi MR.LUSTIN,
We are not able to reporduce this issue at our end. Could you please share the file with which you are having this issue or is it like with every file this issue is there?
Thanks,
-Shilpi
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This is not a problem that we have seen or that others have reported. Can you please share one of the files you are opening by emailing it to [email protected]?
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I use Adobe Reader a lot - every day I'm reading through a number of PDFs, or filling in a fillable PDF form. However, it keeps crashing on me. Every day. Several times a day. Sometimes it's when doing a search, sometimes it's simply opening a file. Sometimes it's when entering data into a fillable PDF form. Sometimes it's when I have only one file open, sometimes it's when I have multiple files open. There doesn't seem to be any pattern to when it crashes or what causes it to crash. Right now, Adobe Reader is nearly useless to me because it crashes so often. It's the only software I have on my machine that routinely crashes so I know it's not a systemic problem but one specific to Adobe Reader.
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Can anyone help?I use Adobe Reader a lot - every day I'm reading through a number of PDFs, or filling in a fillable PDF form. However, it keeps crashing on me. Every day. Several times a day. Sometimes it's when doing a search, sometimes it's simply opening a file. Sometimes it's when entering data into a fillable PDF form. Sometimes it's when I have only one file open, sometimes it's when I have multiple files open. There doesn't seem to be any pattern to when it crashes or what causes it to crash. Right now, Adobe Reader is nearly useless to me because it crashes so often. It's the only software I have on my machine that routinely crashes so I know it's not a systemic problem but one specific to Adobe Reader.
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The only thing I can think of is that something that exists from an older version of Adobe Reader (a preference file, a cache file, or something) is causing the problem. But, since I don't know the exact list of all files that Adobe uses (or has used in the past), I don't know what files to remove that might be left over from older versions of Reader.
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Check for updates to your plug-ins:
<br /><br />
https://www.mozilla.org/en-US/plugincheck/
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adobe media encoder: https://forums.adobe.com/thread/1713540
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dreamweaver: https://helpx.adobe.com/dreamweaver/kb/restore-preferences-dreamweaver-cs6-cc.html
flash: http://helpx.adobe.com/flash/kb/re-create-preferences-flash-professional.html
illustrator: http://helpx.adobe.com/illustrator/using/setting-preferences.html
indesign: https://forums.adobe.com/thread/526990
lightroom: https://helpx.adobe.com/lightroom/help/setting-preferences-lightroom.html
muse (mac): https://forums.adobe.com/thread/1246022?tstart=0
photoshop: https://forums.adobe.com/thread/375776
photoshop elements: http://www.photokaboom.com/photography/learn/Photoshop_Elements/troubleshooting/1_delete_p references_file.htm
premiere pro: http://www.mediacollege.com/adobe/premiere/pro/troubleshooter/trash-preferences.html
if that fails, uninstall, clean (http://www.adobe.com/support/contact/cscleanertool.html) and reinstall.
Downloadable installation files available:
Suites and Programs: CC 2014 | CC | CS6 | CS5.5 | CS5 | CS4, CS4 Web Standard | CS3
Acrobat: XI, X | 9,8 | 9 standard
Premiere Elements: 13 | 12 | 11, 10 | 9, 8, 7 win | 8 mac | 7 mac
Photoshop Elements: 13 |12 | 11, 10 | 9,8,7 win | 8 mac | 7 mac
Lightroom: 5.7.1| 5 | 4 | 3
Captivate: 8 | 7 | 6 | 5.5, 5 | 1
Contribute: CS5 | CS4, CS3 | 3,2
FrameMaker: 12, 11, 10, 9, 8, 7.2
Download and installation help for Adobe links
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