Adobe Reader no longer Auto-Closes after printing

My company uses software that allows for users to reprint invoices they have previously made.  The way the procedure is supposed to work is: the driver clicks a re-print button, Adobe Reader opens up with the document, prints it, then closes.  Within the past couple of weeks however, everything is fine however Adobe Reader will not close out.  The PDF document itself closes, but the user is then brought to the main menu where they can open up another PDF.  The problem this is causing is that they cannot reprint other invoices until manually closing out of Adobe reader every time.  There have not been any updates made to the software they are using, or to Adobe Reader.  We have users on both Windows XP and 7, and have the issue with both Reader v10 and 11.
Any suggestions on how I might be able to get Adobe Reader to auto-close again?  I am also checking with the software vendor for their insight.

Might be difficult to fix.
You don't know what changes to your system/registry have been made by the virus infection you told of.
Maybe this article has some useful hints for you.
http://blogs.adobe.com/dmcmahon/2009/04/12/acrobatreader-acrobat-fail-to-load-its-core-dll -error-after-installation/

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