Adobe Reader not displaying online bill properly?

Good afternoon,
     Since June 2013, Adobe Reader began displaying one of my online utility bills with overprinted, reverse-oriented alphanumeric characters, over top of some portions of the bill, when using Firefox browser (v23).  Adobe Reader version is current (v11).  Using Win 7, 64-bit computer. Adobe Reader displays the bill correctly if I switch to the IE10 browser.  Other utility bills (which use Adobe Reader to display them) are displayed correctly when using Firefox or IE10.
I've contacted the utility company's IT department, and although they say other customers are experiencing this same issue, there is no problem on their end.
* I've included a screenshot below of what the bill looks like for your reference.
My question:  What is causing this problem and how can I resolve it?
Thank you for your time and any information.

That appears to be opening in Firefox's PDFJS viewer, and NOT with the Reader Plugin. The toolbar is a dead giveaway. The PDFJS viewer is not a good viewer. Here's how to disable it and use the Reader plugin instead.
In Firefox make sure you have at least two (2) tabs open - (Ctrl+T opens a new tab)
In the address bar of one tab, type "about:config" - minus the quotes, of course
You'll see a warning. Click "I'll be careful, I promise" and continue to the configuration page.
There's a search bar at the top. Type "js" - again, minus the quotes.
In the results you'll see pdfjsviewer.disabled with a vaule of false. Click it once, then right click it and choose Toggle to make the value "True".
Close that tab.
Click Tools>Options and go to the Applications tab
Locate Adobe Acrobat Document (or Portable Document File (PDF)) in the list and click the drop-down to select "Use Adobe Reader (in Firefox)". (Mine doesn't have that choice because I also have Acrobat Pro installed, and it's my default app for PDFs)
Click OK.
Click Tools>Addons to see that the Acrobat plugin is installed
Close and restart Firefox. PDFs should now open in a browser window with the Reader plugin.

Similar Messages

  • Adobe reader not displaying the images

    I am trying to open pdf document includes with the images. Text is showing correctly but the images are grayed out. I can open same document with images in Nitro Pro but not with Adobe, that means no issue with the file damaging.

    Hi shahabk,
    Please make sure that Show Large Images in selected in the Page Display preferences. Choose Edit > Preferences (Windows) or Reader > Preferences (Mac OS), and then click the Page Display category. The Show Large Images option is about half-way down the dialog box.
    Best,
    Sara

  • Flex Mobile - PDF not displaying error - "Adobe Reader not found"

    Hi everyone,
    Is viewing PDF documents supported in Flex Mobile projects?  At the moment, I get an error saying:
    "Adobe Reader not found"
    I am converting my Adobe Air Desktop project to a Mobile project with Flashbuilder 4.5.1. Any documentation reference on how to get PDF's to view on Flex Mobile applications would greatly be appreciated.
    Thanks!

    Thankyou. The Central Question over this Lumia 625 inability to open a specific pdf (by Lonely Planet) remains:-I could uninstall this Adobe Reader app but think this is not the problem as this app does indeed open all other pdf's on my phone successfully, e.g. the Lonely Planet Invoice!
    On the other hand, this particular downloaded & installed pdf can be read on my home PC, my Macbook & my IpodTouch so I can't attribute fault to the filename.
    The basic Troubleshoot step of a "soft reset"  is NOT described in the Lumia 625 User Guide & I'm pessimistic this arbitrary step will bear fruit. I have come to the conclusion that no matter what I do, this Lumia model using the MIcrosoft OS has a system flaw that is unable to read the file (a file that other devices & another OS can read) & I will not waste time with ad hoc actions such as resets as this is not a hobby for me.
    The pdf in question (88Mb, Lumia free space is >3Gb)  is a travel guide I'd like to use on my next trip & this Lumia 625 is proving not worthy of coming with me. I am disappointed at the lack of "Customer Support" shown by the Nokia Company & I hope this is relayed as some "friendly feedback". Thank you for your own assistance, though.
    I invite correction if this assessment is mistaken.

  • Safari does not display pdf's properly...

    MacMini 2010, OS 10.6.8, Safari 5.1.10
    Safari is not displaying pdf's properly that I can see perfectly in Chrome and Firefox...I get this weird pattern of black shapes....
    Works OK on my laptop OS 10.7.5, Safari 6.1.1 (after I allow it to access Adobe Reader...)
    Any ideas? The pdfs are printed/made from MS word docs. The header is a placed image. Also attaching screen shot from FF.
    Thanks

    Try this ...
    Open a Finder window then from the menu bar click Go > Go to Folder
    Type or copy paste the following:
    /Library/Internet Plug-Ins
    Click Go.
    If you see the:  AdobePDFViewer plugin in the Internet Plug-Ins folder, move it to the trash.
    Restart your Mac and try opening a PDF file.

  • Flash gallery not displaying online

    Hi,
    This is
    Flash
    Gallery of a website,
    This works fine offline, but when uploaded and tested, the
    flash content is not displaying online.
    Any thing wrong in the markup? Can someone point me in the
    right direction to fix this.
    Thanks in advance.
    amarnath jaganathan

    any more resource on this? like what was the script? if there
    is a link to your website? sorry that i personally havent worked
    with adobe media gallery, but flash should work on all platforms,
    have you tried on other people's computer and see? and are you
    using the newest IE and flash player?

  • Problem with Loader Components, can not display my forms properly

    Here is the problem (my God, my customer waiting for his web
    site:( ... ) I have a form made in CoffeeCup Flash Form Builder
    (Nice one...).Now this form with fields like name, sec name age,
    etc I want it to apear into my main screen when I press the button
    "Reservation" and then the customer could fill the fields and sent
    it to my mail. I tryed with the Loader Component, I mean when I
    press the button then starts "playing" the form.swf. BUT the Loader
    can not display the form properly specialy thinks like drop down
    menus in the form, or check boxes....It just show me the
    form....The Flash Form Builder gives me 4 files like: form.swf,
    form.html, form.php and form.xml. Any solution on how my customers
    complete this form with no problems?
    THANK YOU A LOT!

    Dear,
    You have to following these step to run form on firefox,
    Run the following file,
    1) C:\DevSuiteHome_1\jinit\jinit.exe
    2) jvm.dll copy this file to the following path,
    C:\Program Files\Oracle\JInitiator 1.3.1.22\bin\hotspot
    3) And firefox connection settiong with 'No-Proxy'
    The above setting it will help full you to run your form on firefox.
    Thank you,

  • Safari 3.2.1 for XP does not display all graphics properly

    Safari 3.2.1 for XP does not display all graphics properly, including the Apple Support Website http://www.apple.com/support/.

    Maybe this will also help:
    If your Safari won't open, one or more of the following procedures should fix it:
    1. Go to Home/Library/Safari/ folder and remove the following two files:
    • history.plist
    • lastsession.plist
    (Safari may not load properly If these two files are corrupted.)
    2. Go to Home/Library/Caches/Metadata/Safari/ and remove the contents of that folder.
    (These are just webhistory files and are not required for Safari to run. However, similar to preference files, problems can arise if they have become corrupt.)
    3. Locate the cookies.plist file that's located in the Home/Library/Cookies/ folder and remove it.
    (Again, faults in stored cookies may interfere with Safari's launch.)
    4. Check whether any of your third-party internet plug-ins may be interfering with the launch of Safari by carefully moving them to the desktop (do NOT delete them at this stage). You can find these in two places:
    Home/Library/Internet Plug-Ins/ folder, and Global plug-ins are located in the Macintosh HD/Library/Internet Plug-ins/ folder.
    Restart Safari and place them back in the correct folders, one at a time, closing and re-opening Safari each time. If you discover that one of them was causing the problem with launching Safari, trash it and download and install a fresh copy.

  • Problem with Adobe Reader not being able to run with Maverick  10.9.2?

    problem with Adobe Reader not being able to run with Maverick  10.9.2?

    Have you updated your version of Adobe Reader?

  • Adobe reader not working after cs5 install

    adobe reader not working after cs5 install

    Nobody can tell you anything without proper system info or other technical details like exact version info.
    Mylenium

  • How to open in regular adobe reader, NOT touch?

    How do I open a pdf in adobe reader, NOT adobe reader touch, as I am on a laptop?  I dowloaded adobe reader, and uninstalled (I thought) adobe reacher touch - yet when I open a file from email - it defaults to touch which I cannot operate on a laptop.

    You can go to Control Panel > Programs > Default Programs > Set Default Programs, then set Adobe Reader XI as the default program.

  • Error msg. page "Adobe Reader not allowed"

    When I attempt to use any thing in  Adobe on line I get a message that says "Adobe Reader not allowed".  What's that mean?

    Sounds like you have software running on your system that prevents you from running Reader. Are yo using your own computer or a computer owned by an company? What OS are you running? What version of Reader?

  • Adobe reader not responding after uninstall , reinstall, etc. recent problem

    I try to open a pdf file and I get the "Adobe Reader Not Responding" result and can go no further.
    Have uninstalled Adobe, reinstalled, run scans.
    Windows Vista
    This problem is recent - I would say in the last few months.

    Try this:
    http://labs.adobe.com/downloads/acrobatcleaner.html

  • Adobe Reader NOT downloading in English

    Adobe Reader NOT downloading in English at website
    http://get.adobe.com/reader/download/?installer=Reader_11.0.03_English_for_Windows&os=Wind ows%207&browser_type=Gecko&browser_dist=Firefox&d=McAfee_Security_Scan_Plus_FireFox_Browse r&dualoffer=false

    Thank you for the screenshot, but I don't see what the problem is...?
    Anyway, try downloading the offline installer from http://get.adobe.com/reader/enterprise/

  • $ sign in adobe form not displaying properly..

    Hi I have inserted 1 decimal field in my adobe form and display pattern of that field I have given as $(zzz,zzz,zzz,zz9.99).
    but when i deploy my application and see in the portal, $ sign is not getting displayed properly, its not able to get interpreted properly.
    I am using IE 7.0 browser.
    please help how to get this issue resolved, do i have to change any browser settings ??

    Hi,
    I am using adobe reader 8.0
    my locale is:  default locale, i tried changing this with USA english , but still not luck
    i am getting dark small square block instead of dollar sign (dollar sign not able to get interpreted properly)
    please help.

  • Adeyemi Fawole - Adobe Reader not working properly

    Hello, this is Adeyemi Fawole. I have a query, my adobe reader is not working properly and show an error 'not supported a file'. How I sought out this problem?
    Regards
    Adeyemi Fawole

    Adobe says "Downloading", then says "Already installed", then leaves me with a faulty program!

Maybe you are looking for

  • MPEG-2 Video Linear PCM Timecode no longer working in FCP7

    I edit daily with Final Cut Pro 7.0.3 on my MacBook Pro. I have several projects in which I imported files from an MR HD-100 hard drive. Not only did I successfully edit several projects, but I could open the individual files in QuickTime. They are 1

  • Cisco cert xfer from mac to iphone?

    anyone know how to export a user cert from the mac version of cisco vpn client software such that it can be added to the iphone configuration? i can get the cisco vpn client to export the client cert a file. it is just a binary file with no extension

  • Export Option of Oracle SQL Developer isn't working .

    Hi , I use SQL Developer for querying Database . The problem is that after getting data as a result of a Search operation inside Oracle SQL Developer tool , i can't able to export those Data using export Option of Oracle SQL Developer . Could anybody

  • Time stamp a report name

    For a title of a report under regions I am trying to put a time of 2 months ago using report_name &P3_TODAY - 60. But I am having trouble using *&P3_TODAY.* which is not working. Is there a way of doing this? Thanks.

  • Message box text attributes

    I would appreciate any scripting help on how to make all of the text in a message box for a pdf all bold or to make specific words bold.  Any help is appreciated.