Adobe reader quits unexpectedly on yosemite ,even after reinstallation
I am using a 13 inch Mac book pro running yosemite.
Adobe reader 11.0.10 quits unexpectedly.
Tried deleting and reinstalling, no use.
Any way out.
Hoping for a reply.
Dr.Anand
[Moved to the Adobe Reader (desktop) forum]
Similar Messages
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Adobe reader quits unexpectedly on Mac OS Yosemite.Tried reinstallation. No relief.Any way out
I am using a 13 inch Mac book pro running Yosemite.
Adobe reader quits unexpectedly.
Tried reinstalling Adobe Reader, issue still continues.
Any way out.
Hoping for a reply.
Thanking you in advance.
Dr.AnandBarbara, Thanks very much taking the time to respond to my posting. Your input and directions were just what I needed.I accessed the print settings in the pull down menu, setup the print options including the color profile for Elements and the Printer to sRGB, and printed my picture. This resolved all the invalid color problems I was having, but I did notice that there was a hint of magenta overall in the picture. I had read an article that said to use Canon Color Matching instead of Color Sync to prevent that but I couldn't make that change in the pull down menu. I tried in the Presets dialog box but that didn't appear to be possible. Should I make that change as well?
Also, in my travels through Elements 13 I notice under Edit->Color Settings that there were options for No Color Mgmt, Optimize for Screen, for Printing, or ability to chose one or the other (real time I assume). How do those options fit into this scenario?
Thanks again -
When printing from v10.1.3 or v9 from OSX Lion get Adobe Reader quit unexpectedly
When printing from v10.1.3 or v9 from OSX Lion get Adobe Reader quit unexpectedly
Click on the print button
get the Print screen
Click Print then get the error
Am able to print fine from other applications
Have tried uninstalling and restalling Adobe 10.1.3, downgrading to v9. reinstalling the printer driver.
Process: AdobeReader [2372]
Path: /Applications/Adobe Reader 9/Adobe Reader.app/Contents/MacOS/AdobeReader
Identifier: com.adobe.Reader
Version: 9.4.0 (9.4.0)
Code Type: X86 (Native)
Parent Process: launchd [220]
Date/Time: 2012-07-22 18:19:40.579 +1000
OS Version: Mac OS X 10.7.4 (11E53)
Report Version: 9
Interval Since Last Report: 265926 sec
Crashes Since Last Report: 23
Per-App Interval Since Last Report: 30 sec
Per-App Crashes Since Last Report: 2
Anonymous UUID: 6710821A-4F63-46E6-AD7A-75FB91C7B394
Crashed Thread: 0 Dispatch queue: com.apple.main-thread
Exception Type: EXC_BAD_ACCESS (SIGBUS)
Exception Codes: KERN_PROTECTION_FAILURE at 0x0000000000000014
VM Regions Near 0x14:
--> __PAGEZERO 0000000000000000-0000000000001000 [ 4K] ---/--- SM=NUL /Applications/Adobe Reader 9/Adobe Reader.app/Contents/MacOS/AdobeReader
__TEXT 0000000000001000-0000000000003000 [ 8K] r-x/rwx SM=COW /Applications/Adobe Reader 9/Adobe Reader.app/Contents/MacOS/AdobeReader
Application Specific Information:
objc[2372]: garbage collection is OFF
Thread 0 Crashed:: Dispatch queue: com.apple.main-thread
0 AdobeAGM 0x7e5f1824 PrintInstance::BuildEndPrintEvent() const + 84
1 AdobeAGM 0x7e5fa503 PrintInstance::NextPrintEvent() + 8157
2 AdobeAGM 0x7e5291f3 PrintSession::GetNextPrintEvent() + 151
3 AdobeAGM 0x7e529c60 _AGMPrintSessionGetNextPrintEventProc_GetNextPrintEvent(AGMPrintSession*) + 40
4 com.adobe.Acrobat.framework 0x8077def8 0x7fe0a000 + 9912056
5 com.adobe.Acrobat.framework 0x801d0749 AcroSecurityBailOutImpl + 2003525
6 com.adobe.Acrobat.framework 0x801d08eb AcroSecurityBailOutImpl + 2003943
7 com.adobe.Acrobat.framework 0x8004ffe0 AcroSecurityBailOutImpl + 428764
8 com.adobe.Acrobat.framework 0x800511fd AcroSecurityBailOutImpl + 433401
9 com.adobe.Acrobat.framework 0x7ffbaa3b CopiesPagesPDE_Prologue + 9523
10 com.adobe.Acrobat.framework 0x7ffbadce CopiesPagesPDE_Prologue + 10438
11 com.adobe.Acrobat.framework 0x7ffbb298 CopiesPagesPDE_Prologue + 11664
12 com.adobe.Acrobat.framework 0x7ffcc2ca CopiesPagesPDE_Open + 50672
13 com.adobe.Acrobat.framework 0x7ffcc495 CopiesPagesPDE_Open + 51131
14 com.adobe.Acrobat.framework 0x800066c5 AcroSecurityBailOutImpl + 127425
15 com.adobe.Acrobat.framework 0x80006852 AcroSecurityBailOutImpl + 127822
16 com.adobe.Acrobat.framework 0x80006a9b AcroSecurityBailOutImpl + 128407
17 com.adobe.Acrobat.framework 0x8018fe6e AcroSecurityBailOutImpl + 1739114
18 com.adobe.Acrobat.framework 0x801ffb92 AcroSecurityBailOutImpl + 2197134
19 com.adobe.Acrobat.framework 0x801ff925 AcroSecurityBailOutImpl + 2196513
20 com.adobe.Acrobat.framework 0x802e19ac AcroSecurityBailOutImpl + 3122344
21 com.adobe.Acrobat.framework 0x8001fa66 AcroSecurityBailOutImpl + 230754
22 com.adobe.Acrobat.framework 0x80020e3a AcroSecurityBailOutImpl + 235830
23 com.adobe.Acrobat.framework 0x80165925 AcroSecurityBailOutImpl + 1565729
24 com.adobe.Acrobat.framework 0x8016346a AcroSecurityBailOutImpl + 1556326
25 com.apple.AppKit 0x93d05fc5 -[NSWindow sendEvent:] + 7533
26 com.apple.AppKit 0x93c9f163 -[NSApplication sendEvent:] + 4788
27 com.apple.AppKit 0x93c30d11 -[NSApplication run] + 1007
28 com.adobe.Acrobat.framework 0x7fe0d28d RunAcrobat + 2557
29 com.adobe.Acrobat.framework 0x7fe0c9ce RunAcrobat + 318
30 com.adobe.Reader 0x00002e8b start + 2371
31 com.adobe.Reader 0x0000264a start + 258
32 com.adobe.Reader 0x00002571 start + 41
Thread 1:: Dispatch queue: com.apple.libdispatch-manager
0 libsystem_kernel.dylib 0x9b0ac90a kevent + 10
1 libdispatch.dylib 0x98338e10 _dispatch_mgr_invoke + 969
2 libdispatch.dylib 0x9833785f _dispatch_mgr_thread + 53
Thread 2:
0 libsystem_kernel.dylib 0x9b0ac02e __workq_kernreturn + 10
1 libsystem_c.dylib 0x97b99ccf _pthread_wqthread + 773
2 libsystem_c.dylib 0x97b9b6fe start_wqthread + 30
Thread 3:
0 libsystem_kernel.dylib 0x9b0ac02e __workq_kernreturn + 10
1 libsystem_c.dylib 0x97b99ccf _pthread_wqthread + 773
2 libsystem_c.dylib 0x97b9b6fe start_wqthread + 30
Thread 4:
0 libsystem_kernel.dylib 0x9b0ac02e __workq_kernreturn + 10
1 libsystem_c.dylib 0x97b99ccf _pthread_wqthread + 773
2 libsystem_c.dylib 0x97b9b6fe start_wqthread + 30
Thread 5:: WebCore: LocalStorage
0 libsystem_kernel.dylib 0x9b0ab83e __psynch_cvwait + 10
1 libsystem_c.dylib 0x97b9be21 _pthread_cond_wait + 827
2 libsystem_c.dylib 0x97b4c42c pthread_cond_wait$UNIX2003 + 71
3 com.apple.JavaScriptCore 0x9c9a7e81 WTF::ThreadCondition::timedWait(WTF::Mutex&, double) + 81
4 com.apple.WebCore 0x91b97501 WTF::MessageQueue<WebCore::LocalStorageTask>::waitForMessage() + 135
5 com.apple.WebCore 0x91b97454 WebCore::LocalStorageThread::threadEntryPoint() + 74
6 com.apple.WebCore 0x91b973b1 WebCore::LocalStorageThread::threadEntryPointCallback(void*) + 17
7 libsystem_c.dylib 0x97b97ed9 _pthread_start + 335
8 libsystem_c.dylib 0x97b9b6de thread_start + 34
Thread 6:: com.apple.NSURLConnectionLoader
0 libsystem_kernel.dylib 0x9b0a9c22 mach_msg_trap + 10
1 libsystem_kernel.dylib 0x9b0a91f6 mach_msg + 70
2 com.apple.CoreFoundation 0x95c619da __CFRunLoopServiceMachPort + 170
3 com.apple.CoreFoundation 0x95c6ab04 __CFRunLoopRun + 1428
4 com.apple.CoreFoundation 0x95c6a1dc CFRunLoopRunSpecific + 332
5 com.apple.CoreFoundation 0x95c6a088 CFRunLoopRunInMode + 120
6 com.apple.Foundation 0x9c5d80c4 +[NSURLConnection(NSURLConnectionReallyInternal) _resourceLoadLoop:] + 378
7 com.apple.Foundation 0x9c5cbe25 -[NSThread main] + 45
8 com.apple.Foundation 0x9c5cbdd5 __NSThread__main__ + 1582
9 libsystem_c.dylib 0x97b97ed9 _pthread_start + 335
10 libsystem_c.dylib 0x97b9b6de thread_start + 34
Thread 7:
0 libsystem_kernel.dylib 0x9b0ab83e __psynch_cvwait + 10
1 libsystem_c.dylib 0x97b9be21 _pthread_cond_wait + 827
2 libsystem_c.dylib 0x97b4c42c pthread_cond_wait$UNIX2003 + 71
3 com.apple.CoreServices.CarbonCore 0x9cd3de62 TSWaitOnCondition + 124
4 com.apple.CoreServices.CarbonCore 0x9ccaf37d TSWaitOnConditionTimedRelative + 136
5 com.apple.CoreServices.CarbonCore 0x9cd1167f MPWaitOnQueue + 200
6 AdobeACE 0x020310bd 0x2000000 + 200893
7 AdobeACE 0x02030ab5 0x2000000 + 199349
8 com.apple.CoreServices.CarbonCore 0x9cd125e0 PrivateMPEntryPoint + 68
9 libsystem_c.dylib 0x97b97ed9 _pthread_start + 335
10 libsystem_c.dylib 0x97b9b6de thread_start + 34
Thread 8:
0 libsystem_kernel.dylib 0x9b0ab83e __psynch_cvwait + 10
1 libsystem_c.dylib 0x97b9be21 _pthread_cond_wait + 827
2 libsystem_c.dylib 0x97b4c42c pthread_cond_wait$UNIX2003 + 71
3 com.apple.CoreServices.CarbonCore 0x9cd3de62 TSWaitOnCondition + 124
4 com.apple.CoreServices.CarbonCore 0x9ccaf37d TSWaitOnConditionTimedRelative + 136
5 com.apple.CoreServices.CarbonCore 0x9cd1167f MPWaitOnQueue + 200
6 AdobeACE 0x020310bd 0x2000000 + 200893
7 AdobeACE 0x02030ab5 0x2000000 + 199349
8 com.apple.CoreServices.CarbonCore 0x9cd125e0 PrivateMPEntryPoint + 68
9 libsystem_c.dylib 0x97b97ed9 _pthread_start + 335
10 libsystem_c.dylib 0x97b9b6de thread_start + 34
Thread 9:
0 libsystem_kernel.dylib 0x9b0ab83e __psynch_cvwait + 10
1 libsystem_c.dylib 0x97b9be21 _pthread_cond_wait + 827
2 libsystem_c.dylib 0x97b4c42c pthread_cond_wait$UNIX2003 + 71
3 com.apple.CoreServices.CarbonCore 0x9cd3de62 TSWaitOnCondition + 124
4 com.apple.CoreServices.CarbonCore 0x9ccaf37d TSWaitOnConditionTimedRelative + 136
5 com.apple.CoreServices.CarbonCore 0x9cd1167f MPWaitOnQueue + 200
6 AdobeACE 0x020310bd 0x2000000 + 200893
7 AdobeACE 0x02030ab5 0x2000000 + 199349
8 com.apple.CoreServices.CarbonCore 0x9cd125e0 PrivateMPEntryPoint + 68
9 libsystem_c.dylib 0x97b97ed9 _pthread_start + 335
10 libsystem_c.dylib 0x97b9b6de thread_start + 34
Thread 10:
0 libsystem_kernel.dylib 0x9b0ab83e __psynch_cvwait + 10
1 libsystem_c.dylib 0x97b9be21 _pthread_cond_wait + 827
2 libsystem_c.dylib 0x97b4c42c pthread_cond_wait$UNIX2003 + 71
3 com.apple.CoreServices.CarbonCore 0x9cd3de62 TSWaitOnCondition + 124
4 com.apple.CoreServices.CarbonCore 0x9ccaf37d TSWaitOnConditionTimedRelative + 136
5 com.apple.CoreServices.CarbonCore 0x9cd1167f MPWaitOnQueue + 200
6 AdobeACE 0x020310bd 0x2000000 + 200893
7 AdobeACE 0x02030ab5 0x2000000 + 199349
8 com.apple.CoreServices.CarbonCore 0x9cd125e0 PrivateMPEntryPoint + 68
9 libsystem_c.dylib 0x97b97ed9 _pthread_start + 335
10 libsystem_c.dylib 0x97b9b6de thread_start + 34
Thread 11:
0 libsystem_kernel.dylib 0x9b0ab83e __psynch_cvwait + 10
1 libsystem_c.dylib 0x97b9be21 _pthread_cond_wait + 827
2 libsystem_c.dylib 0x97b4c42c pthread_cond_wait$UNIX2003 + 71
3 com.apple.CoreServices.CarbonCore 0x9cd3de62 TSWaitOnCondition + 124
4 com.apple.CoreServices.CarbonCore 0x9ccaf37d TSWaitOnConditionTimedRelative + 136
5 com.apple.CoreServices.CarbonCore 0x9cd1167f MPWaitOnQueue + 200
6 AdobeACE 0x020310bd 0x2000000 + 200893
7 AdobeACE 0x02030ab5 0x2000000 + 199349
8 com.apple.CoreServices.CarbonCore 0x9cd125e0 PrivateMPEntryPoint + 68
9 libsystem_c.dylib 0x97b97ed9 _pthread_start + 335
10 libsystem_c.dylib 0x97b9b6de thread_start + 34
Thread 12:
0 libsystem_kernel.dylib 0x9b0ab83e __psynch_cvwait + 10
1 libsystem_c.dylib 0x97b9be21 _pthread_cond_wait + 827
2 libsystem_c.dylib 0x97b4c42c pthread_cond_wait$UNIX2003 + 71
3 com.apple.CoreServices.CarbonCore 0x9cd3de62 TSWaitOnCondition + 124
4 com.apple.CoreServices.CarbonCore 0x9ccaf37d TSWaitOnConditionTimedRelative + 136
5 com.apple.CoreServices.CarbonCore 0x9cd1167f MPWaitOnQueue + 200
6 AdobeACE 0x020310bd 0x2000000 + 200893
7 AdobeACE 0x02030ab5 0x2000000 + 199349
8 com.apple.CoreServices.CarbonCore 0x9cd125e0 PrivateMPEntryPoint + 68
9 libsystem_c.dylib 0x97b97ed9 _pthread_start + 335
10 libsystem_c.dylib 0x97b9b6de thread_start + 34
Thread 13:
0 libsystem_kernel.dylib 0x9b0ab83e __psynch_cvwait + 10
1 libsystem_c.dylib 0x97b9be21 _pthread_cond_wait + 827
2 libsystem_c.dylib 0x97b4c42c pthread_cond_wait$UNIX2003 + 71
3 com.apple.CoreServices.CarbonCore 0x9cd3de62 TSWaitOnCondition + 124
4 com.apple.CoreServices.CarbonCore 0x9ccaf37d TSWaitOnConditionTimedRelative + 136
5 com.apple.CoreServices.CarbonCore 0x9cd1167f MPWaitOnQueue + 200
6 AdobeACE 0x020310bd 0x2000000 + 200893
7 AdobeACE 0x02030ab5 0x2000000 + 199349
8 com.apple.CoreServices.CarbonCore 0x9cd125e0 PrivateMPEntryPoint + 68
9 libsystem_c.dylib 0x97b97ed9 _pthread_start + 335
10 libsystem_c.dylib 0x97b9b6de thread_start + 34
Thread 14:
0 libsystem_kernel.dylib 0x9b0ab83e __psynch_cvwait + 10
1 libsystem_c.dylib 0x97b9be78 _pthread_cond_wait + 914
2 libsystem_c.dylib 0x97b4382a pthread_cond_wait + 48
3 AdobeAGM 0x7e4b0bc4 pthread_condition_base::Wait(pthread_scoped_lock_base&) + 26
4 AdobeAGM 0x7e4b0b1d AGMMessageQueueImpl::Pull() + 65
5 AdobeAGM 0x7e8a2b94 AGMWorkQueueTask::operator()() + 84
6 AdobeAGM 0x7e8a3e1f boost::function0<void, std::allocator<boost::function_base> >::operator()() const + 75
7 AdobeAGM 0x7e4b09e1 thread_proxy + 45
8 libsystem_c.dylib 0x97b97ed9 _pthread_start + 335
9 libsystem_c.dylib 0x97b9b6de thread_start + 34
Thread 15:
0 libsystem_kernel.dylib 0x9b0ab83e __psynch_cvwait + 10
1 libsystem_c.dylib 0x97b9be78 _pthread_cond_wait + 914
2 libsystem_c.dylib 0x97b4382a pthread_cond_wait + 48
3 AdobeAGM 0x7e4b0bc4 pthread_condition_base::Wait(pthread_scoped_lock_base&) + 26
4 AdobeAGM 0x7e4b0b1d AGMMessageQueueImpl::Pull() + 65
5 AdobeAGM 0x7e8a2b94 AGMWorkQueueTask::operator()() + 84
6 AdobeAGM 0x7e8a3e1f boost::function0<void, std::allocator<boost::function_base> >::operator()() const + 75
7 AdobeAGM 0x7e4b09e1 thread_proxy + 45
8 libsystem_c.dylib 0x97b97ed9 _pthread_start + 335
9 libsystem_c.dylib 0x97b9b6de thread_start + 34
Thread 16:
0 libsystem_kernel.dylib 0x9b0ab83e __psynch_cvwait + 10
1 libsystem_c.dylib 0x97b9be78 _pthread_cond_wait + 914
2 libsystem_c.dylib 0x97b4382a pthread_cond_wait + 48
3 AdobeAGM 0x7e4b0bc4 pthread_condition_base::Wait(pthread_scoped_lock_base&) + 26
4 AdobeAGM 0x7e4b0b1d AGMMessageQueueImpl::Pull() + 65
5 AdobeAGM 0x7e8a2b94 AGMWorkQueueTask::operator()() + 84
6 AdobeAGM 0x7e8a3e1f boost::function0<void, std::allocator<boost::function_base> >::operator()() const + 75
7 AdobeAGM 0x7e4b09e1 thread_proxy + 45
8 libsystem_c.dylib 0x97b97ed9 _pthread_start + 335
9 libsystem_c.dylib 0x97b9b6de thread_start + 34
Thread 17:
0 libsystem_kernel.dylib 0x9b0ac02e __workq_kernreturn + 10
1 libsystem_c.dylib 0x97b99ccf _pthread_wqthread + 773
2 libsystem_c.dylib 0x97b9b6fe start_wqthread + 30
Thread 18:
0 libsystem_kernel.dylib 0x9b0ac02e __workq_kernreturn + 10
1 libsystem_c.dylib 0x97b99ccf _pthread_wqthread + 773
2 libsystem_c.dylib 0x97b9b6fe start_wqthread + 30
Thread 19:
0 libsystem_kernel.dylib 0x9b0ac02e __workq_kernreturn + 10
1 libsystem_c.dylib 0x97b99ccf _pthread_wqthread + 773
2 libsystem_c.dylib 0x97b9b6fe start_wqthread + 30
Thread 20:
0 libsystem_kernel.dylib 0x9b0ac02e __workq_kernreturn + 10
1 libsystem_c.dylib 0x97b99ccf _pthread_wqthread + 773
2 libsystem_c.dylib 0x97b9b6fe start_wqthread + 30
Thread 21:
0 libsystem_kernel.dylib 0x9b0ac02e __workq_kernreturn + 10
1 libsystem_c.dylib 0x97b99ccf _pthread_wqthread + 773
2 libsystem_c.dylib 0x97b9b6fe start_wqthread + 30
Thread 22:: com.apple.appkit-heartbeat
0 libsystem_kernel.dylib 0x9b0abbb2 __semwait_signal + 10
1 libsystem_c.dylib 0x97b4c7b9 nanosleep$UNIX2003 + 187
2 libsystem_c.dylib 0x97b4c558 usleep$UNIX2003 + 60
3 com.apple.AppKit 0x93e79816 -[NSUIHeartBeat _heartBeatThread:] + 2399
4 com.apple.Foundation 0x9c5cbe25 -[NSThread main] + 45
5 com.apple.Foundation 0x9c5cbdd5 __NSThread__main__ + 1582
6 libsystem_c.dylib 0x97b97ed9 _pthread_start + 335
7 libsystem_c.dylib 0x97b9b6de thread_start + 34
Thread 23:
0 libsystem_kernel.dylib 0x9b0ac90a kevent + 10
1 com.adobe.Acrobat.framework 0x804ff1fe AcroSecurityBailOutImpl + 5340410
2 com.adobe.Acrobat.framework 0x8041adf7 AcroSecurityBailOutImpl + 4405491
3 libsystem_c.dylib 0x97b97ed9 _pthread_start + 335
4 libsystem_c.dylib 0x97b9b6de thread_start + 34
Thread 0 crashed with X86 Thread State (32-bit):
eax: 0x00000000 ebx: 0x7e5f17de ecx: 0x7e3f96ac edx: 0x00000001
edi: 0x7eac1420 esi: 0x01ab4228 ebp: 0xbfffdea8 esp: 0xbfffde60
ss: 0x00000023 efl: 0x00010286 eip: 0x7e5f1824 cs: 0x0000001b
ds: 0x00000023 es: 0x00000023 fs: 0x00000000 gs: 0x0000000f
cr2: 0x00000014
Logical CPU: 0
Binary Images:
0x1000 - 0x2fff +com.adobe.Reader (9.4.0 - 9.4.0) <8CEEE461-DF9E-46F5-816E-71DE8564A551> /Applications/Adobe Reader 9/Adobe Reader.app/Contents/MacOS/AdobeReader
0x60000 - 0x61fff +com.adobe.eulaframework (??? - 1.0) <8AFCE794-4DCF-41B8-9D0F-30311D7BEB92> /Applications/Adobe Reader 9/Adobe Reader.app/Contents/Frameworks/EULA.framework/Versions/A/EULA
0x2000000 - 0x210dfe7 +AdobeACE (??? - ???) /Applications/Adobe Reader 9/Adobe Reader.app/Contents/Frameworks/AdobeACE.framework/Versions/A/AdobeACERight. After almost a day I finally sorted the problem.
Adobe Reader worked under the spare Admin account so I deleted that in case it was confusing the installer. I then rerpaired persmissions. I then re-installed Reader. Same problem "Internal Error"!!
So, I re-created another Admin account and opened Reader. No problem. After clicking accept licence it opened up with a question to make default or not. After this I hunted through every folder and found that Under 'User/Librarary/Application Support/Adobe' there was an Acrobat folder. When I checked the account I normally use there wasn't, and never was?? So I copied pasted a copy of the Acrobat folder into the same location on the non working account and all is fine.
Problem for me is, why did this happen? I wasted almost a day on this. Is it a problem with the installer, the Macbook or Permissions. I checked permissions and they are identical to those on the spare Admin account. So why did the installer not create the Acrobat folder on the main account from where it was installed? Reason it concerns me is with regard to updates. Will they also screw up?
I'll try to explore further as times goes on but for now I have to say I've had enough of Acrobat and Lion for one day. "It just works". Really??? -
Hello:
When I open a PDF and try to use the Ctrl F (Find feature), the colorful spin wheel pops up and it spins for a while. When it finishes I get an error box that’s titled ‘Adobe Reader Quit Unexpectantly’. The following is all of the information in that box. I work off of a MACBOOK Pro, version 10.9.2. I have the latest version of Adobe Reader downloaded. Please help, as I need to use the Adobe Reader for my class. I have an assignment due by 11:59pm Monday 3/10.
Error Message Below:
Problem Details and System Configuration
Process: AdobeReader [1423]
Path: /Applications/Adobe Reader.app/Contents/MacOS/AdobeReader
Identifier: com.adobe.Reader
Version: 11.0.06 (11.0.06)
Code Type: X86 (Native)
Parent Process: launchd [157]
Responsible: AdobeReader [1423]
User ID: 501
Date/Time: 2014-03-09 23:34:16.983 -0400
OS Version: Mac OS X 10.9.2 (13C64)
Report Version: 11
Anonymous UUID: 8617A4DB-F5EF-60C5-CADF-243F00035FD6
Sleep/Wake UUID: 72F58578-8A21-4473-8D1D-0802EE6BEAE8
Crashed Thread: 0 Dispatch queue: com.apple.main-thread
Exception Type: EXC_BAD_ACCESS (SIGSEGV)
Exception Codes: KERN_PROTECTION_FAILURE at 0x00000000bf7d602c
VM Regions Near 0xbf7d602c:
__LINKEDIT 00000000bab23000-00000000bab25000 [ 8K] r--/rwx SM=COW /System/Library/CoreServices/Encodings/libKoreanConverter.dylib
--> Stack 00000000bbfd7000-00000000bf7d7000 [ 56.0M] ---/rwx SM=NUL
Stack 00000000bf7d7000-00000000bffd7000 [ 8192K] rw-/rwx SM=COW
Thread 0 Crashed:: Dispatch queue: com.apple.main-thread
0 com.apple.ColorSync 0x96b63cd2 ConversionManager::ApplySequenceToBitmap(CMMConvNode*, CMMEncoDec&, CMMRuntimeInfo*, unsigned long, CMMProgressNotifier*) + 12
1 com.apple.ColorSync 0x96b4d64d CMMProcessBitmap(CMMConversionParams*) + 626
2 com.apple.ColorSync 0x96b4d176 DoApplyTransform + 690
3 com.apple.ColorSync 0x96b4ea70 AppleCMMApplyTransform + 235
4 com.apple.ColorSync 0x96b8bfb8 ColorSyncCMMApplyTransform + 118
5 com.apple.ColorSync 0x96b3a1ad ColorSyncTransformConvert + 200
6 libCGCMS.A.dylib 0x9492ac04 ConvertImageGeneric + 690
7 libCGCMS.A.dylib 0x9492a944 CMSColorWorldConvertData + 33
8 libCGCMS.A.dylib 0x9492aef5 CMSTransformConvertData + 47
9 com.apple.CoreGraphics 0x9b6b9c91 CGCMSTransformConvertData + 56
10 com.apple.CoreGraphics 0x9b6b9c36 CGColorTransformConvertData + 201
11 libRIP.A.dylib 0x91c8acb5 ripc_AcquireFunction + 2033
12 libRIP.A.dylib 0x91c89fa8 ripc_DrawShading + 9462
13 com.apple.CoreGraphics 0x9b6bc711 CGContextDrawShading + 66
14 com.adobe.Acrobat.framework 0x0014656c 0x33000 + 1127788
15 com.adobe.Acrobat.framework 0x0014b961 0x33000 + 1149281
16 com.adobe.Acrobat.framework 0x0014b961 0x33000 + 1149281
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Thread 3:
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Thread 5:
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5 com.apple.CoreFoundation 0x996ef97b CFRunLoopRunInMode + 123
6 com.adobe.AcrobatPlugin.EFS 0x055e6876 0x55cf000 + 96374
7 com.apple.Foundation 0x94b26f0e -[NSThread main] + 45
8 com.apple.Foundation 0x94b26e66 __NSThread__main__ + 1426
9 libsystem_pthread.dylib 0x936e95fb _pthread_body + 144
10 libsystem_pthread.dylib 0x936e9485 _pthread_start + 130
11 libsystem_pthread.dylib 0x936eecf2 thread_start + 34
Thread 8:: com.apple.NSURLConnectionLoader
0 libsystem_kernel.dylib 0x906eaf7a mach_msg_trap + 10
1 libsystem_kernel.dylib 0x906ea16c mach_msg + 68
2 com.apple.CoreFoundation 0x996f0d29 __CFRunLoopServiceMachPort + 169
3 com.apple.CoreFoundation 0x996f0301 __CFRunLoopRun + 1393
4 com.apple.CoreFoundation 0x996efb1a CFRunLoopRunSpecific + 394
5 com.apple.CoreFoundation 0x996ef97b CFRunLoopRunInMode + 123
6 com.apple.Foundation 0x94b27095 +[NSURLConnection(Loader) _resourceLoadLoop:] + 381
7 com.apple.Foundation 0x94b26f0e -[NSThread main] + 45
8 com.apple.Foundation 0x94b26e66 __NSThread__main__ + 1426
9 libsystem_pthread.dylib 0x936e95fb _pthread_body + 144
10 libsystem_pthread.dylib 0x936e9485 _pthread_start + 130
11 libsystem_pthread.dylib 0x936eecf2 thread_start + 34
Thread 9:: com.apple.CFSocket.private
0 libsystem_kernel.dylibAcrobat Support
-
Adobe Reader quit unexpectedly
I downloaded Adobe Reader 8 onto my Mac OS X version 10.4.10. Whenever I try to open a pdf file or try to open Reader I keep getting the message: The application Adobe Reader quit unexpectedly.
I tried going back to an older version of reader but get the same message.
Can someone please help. Please keep suggestions as simple as possible as I'm not very computer literate when it comes to troubleshooting.
Thank you. Thank you. Thank you.I notice there is no response to this. Just wondering if you figured it out because I am running into the same problem. Thanks
-
Iphoto quits unexpectedly on upload even AFTER rebuilding library
My iphoto 08 is quitting unexpectedly after uploading photos from two different cameras. This happened a few times last month and after the third time iphoto would not open at all and said that my library was damaged/inaccessible. I followed the directions on this forum and rebuilt the library using iphoto manager. That seemed to do the trick but after the second photo import, iphoto started quitting unexpectedly again. I'm worried that there is still a problem unsolved by the rebuilding.
I have also repaired disk permissions. I have 40GB available space on my hard drive.
Is there a problem with my iphoto? Should I import photos another way and then drag the photos into iphoto instead?
PS I have Mac OSX but not sure where to look to identify the exact version. We do all the automatic updates.Welcome to the Apple Discussions. Have you tried deleting the iPhoto preference file, com.apple.iPhoto.plist, that resides in your User/Library/Preferences folder.
NOTE: If you're moved your library from its default location in your Home/Pictures folder you will have to point iPhoto to its new location when you next open iPhoto by holding the the Option key. You'll also have to reset the iPhoto's various preferences.
OT
TIP: For insurance against the iPhoto database corruption that many users have experienced I recommend making a backup copy of the Library6.iPhoto (iPhoto.Library for iPhoto 5 and earlier versions) database file and keep it current. If problems crop up where iPhoto suddenly can't see any photos or thinks there are no photos in the library, replacing the working Library6.iPhoto file with the backup will often get the library back. By keeping it current I mean backup after each import and/or any serious editing or work on books, slideshows, calendars, cards, etc. That insures that if a problem pops up and you do need to replace the database file, you'll retain all those efforts. It doesn't take long to make the backup and it's good insurance.
I've created an Automator workflow application (requires Tiger or later), iPhoto dB File Backup, that will copy the selected Library6.iPhoto file from your iPhoto Library folder to the Pictures folder, replacing any previous version of it. There are versions that are compatible with iPhoto 5, 6, 7 and 8 libraries and Tiger and Leopard. Just put the application in the Dock and click on it whenever you want to backup the dB file. iPhoto does not have to be closed to run the application, just idle. You can download it at Toad's Cellar. Be sure to read the Read Me pdf file.
NOTE: The new rebuild option in iPhoto 09 (v. 8.0.2), Rebuild the iPhoto Library Database from automatic backup" makes this tip obsolete. -
Adobe Reader quit unexpectedly. Please help
Hi guys,
I sure hope you can help as I am really worried at the moment. I have exams coming up and now I am unable to open pdf files!
What happened was that I wanted to try Acrobat, so I downloaded a trial version. I then uninstalled it, and apparently must have messed up something. I used the OmniDiskSweeper application to uninstall it.
I am on a Mac.
I get this crash report after opening (it wont open, the application bounces 10 times and then the crash report appears)
Please help me!
Thank you for anyone reading this ...
Update: I did try to uninstall Adobe Reader, too, and then reinstall a fresh version. Did not help at all.
Process: AdobeReader [392]
Path: /Applications/Adobe Reader.app/Contents/MacOS/AdobeReader
Identifier: com.adobe.Reader
Version: 11.0.06 (11.0.06)
Code Type: X86 (Native)
Parent Process: launchd [145]
Responsible: AdobeReader [392]
User ID: 501
Date/Time: 2014-04-08 22:53:43.899 +0200
OS Version: Mac OS X 10.9.2 (13C64)
Report Version: 11
Anonymous UUID: 2D8EE4AA-0E87-CF73-BA7F-D98198D8AEFB
Crashed Thread: 0 Dispatch queue: com.apple.main-thread
Exception Type: EXC_BAD_ACCESS (SIGBUS)
Exception Codes: 0x000000000000000a, 0x000000000dd196eb
VM Regions Near 0xdd196eb:
mapped file 000000000da50000-000000000da6d000 [ 116K] rw-/rwx SM=COW /private/var/folders/*
--> mapped file 000000000da6d000-000000000dd88000 [ 3180K] r--/rwx SM=COW /Library/Fonts/KozGoPro-ExtraLight.otf
mapped file 000000000e6ff000-000000000f391000 [ 12.6M] r--/rwx SM=COW /Library/Fonts/Hiragino Sans GB W3.otf
Thread 0 Crashed:: Dispatch queue: com.apple.main-thread
0 libFontParser.dylib 0x996731ed ReadByteInc(MDataReference&) + 28
1 libFontParser.dylib 0x9967347c TCFFFontSetInfo::GetIndexedArrayOffset(MDataReference&, TCFFArrayInfo const&, unsigned int) const + 140
2 libFontParser.dylib 0x996732e6 TCFFFontSetInfo::GetArrayInfo(TCFFArrayInfo&, unsigned int) const + 142
3 libFontParser.dylib 0x99673f1d TCFFFontInfo::EnumerateFontDict(DictID, void*, bool (*)(unsigned char const*, unsigned short, short, void*)) const + 1003
4 libFontParser.dylib 0x99673a1a TCFFFontSetInfo::GetFontDictInfo(TCFFArrayInfo const*, unsigned short, TCFFFontDictInfo*) const + 348
5 libFontParser.dylib 0x9967623d TCFFCIDParsingContext::ParseCFFCIDFontDicts(TType1CFFDescriptor const&, unsigned short&) + 1247
6 libFontParser.dylib 0x9967587e TCFFCIDParsingContext::ParseCFFCIDdata(TType1CFFDescriptor const&, EndianScalar<short, (EEndianness)0> const*, bool) + 412
7 libFontParser.dylib 0x996749c8 TSFNTOpenTypeCIDFont::TSFNTOpenTypeCIDFont(TSFNTData const&) + 558
8 libFontParser.dylib 0x996746fc TOpenTypeCIDDataForkFont::TOpenTypeCIDDataForkFont(TFileDataSurrogate const&) + 48
9 libFontParser.dylib 0x99665b87 TFont::CreateFontEntitiesForFile(char const*, bool, TSimpleArray<TFont*>&, bool, short, char const*) + 3759
10 libFontParser.dylib 0x99664769 FPFontCreateFontsWithPath + 214
11 libCGXType.A.dylib 0x9bb701f9 create_private_data_with_path + 26
12 com.apple.CoreGraphics 0x90faa8de CGFontCreateFontsWithPath + 44
13 com.apple.CoreGraphics 0x90faa49a CGFontCreateFontsWithURL + 416
14 com.apple.CoreGraphics 0x9126731a CGFontFinderCreateFontWithPlatformFont + 76
15 com.apple.CoreGraphics 0x911e7ae9 CGFontCreateWithPlatformFontAndVariation + 44
16 com.apple.CoreGraphics 0x911e7ab8 CGFontCreateWithPlatformFont + 25
17 com.apple.CoreText 0x99e74582 TFont::InitDescriptor(unsigned long, __CTFontDescriptor const*) + 150
18 com.apple.CoreText 0x99e747f4 TFont::TFont(unsigned long, float, CGAffineTransform const*, __CTFontDescriptor const*) + 40
19 com.apple.CoreText 0x99e6f3f4 CTFontCreateWithPlatformFont + 113
20 com.adobe.CoolType 0x023fd328 0x2281000 + 1557288
21 com.adobe.CoolType 0x0228f419 0x2281000 + 58393
22 com.adobe.CoolType 0x0228f2c6 0x2281000 + 58054
23 com.adobe.CoolType 0x024017f2 0x2281000 + 1574898
24 com.adobe.CoolType 0x02401bce 0x2281000 + 1575886
25 com.adobe.CoolType 0x0235f16a 0x2281000 + 909674
26 com.adobe.CoolType 0x0235f685 0x2281000 + 910981
27 com.adobe.CoolType 0x022ce545 0x2281000 + 316741
28 com.adobe.CoolType 0x023bd520 0x2281000 + 1295648
29 com.adobe.CoolType 0x0236e1af 0x2281000 + 971183
30 com.adobe.CoolType 0x0236e114 0x2281000 + 971028
31 com.adobe.CoolType 0x023bd40b 0x2281000 + 1295371
32 com.adobe.CoolType 0x023071b3 0x2281000 + 549299
33 com.adobe.Acrobat.framework 0x0032514e 0xf7000 + 2285902
34 com.adobe.Acrobat.framework 0x003250cf 0xf7000 + 2285775
35 com.adobe.Acrobat.framework 0x00c6ac43 0xf7000 + 12008515
36 com.adobe.Acrobat.framework 0x0011e66a 0xf7000 + 161386
37 com.adobe.Acrobat.framework 0x0011e413 0xf7000 + 160787
38 com.adobe.Acrobat.framework 0x0010aa53 0xf7000 + 80467
39 com.adobe.Acrobat.framework 0x00105b3e 0xf7000 + 60222
40 com.adobe.Acrobat.framework 0x00104f86 0xf7000 + 57222
41 com.adobe.Acrobat.framework 0x00104a22 0xf7000 + 55842
42 com.apple.Foundation 0x9ade8732 __57-[NSNotificationCenter addObserver:selector:name:object:]_block_invoke + 49
43 com.apple.CoreFoundation 0x939b65a4 __CFNOTIFICATIONCENTER_IS_CALLING_OUT_TO_AN_OBSERVER__ + 20
44 com.apple.CoreFoundation 0x9389817b _CFXNotificationPost + 3435
45 com.apple.Foundation 0x9add721f -[NSNotificationCenter postNotificationName:object:userInfo:] + 92
46 com.apple.AppKit 0x918f75b5 -[NSApplication _postDidFinishNotification] + 367
47 com.apple.AppKit 0x918f7255 -[NSApplication _sendFinishLaunchingNotification] + 239
48 com.apple.AppKit 0x918f3b84 -[NSApplication(NSAppleEventHandling) _handleAEOpenEvent:] + 840
49 com.apple.AppKit 0x918f3471 -[NSApplication(NSAppleEventHandling) _handleCoreEvent:withReplyEvent:] + 277
50 libobjc.A.dylib 0x948e9304 -[NSObject performSelector:withObject:withObject:] + 77
51 com.apple.Foundation 0x9adf747a __76-[NSAppleEventManager setEventHandler:andSelector:forEventClass:andEventID:]_block_invoke + 121
52 com.apple.Foundation 0x9adf6fb1 -[NSAppleEventManager dispatchRawAppleEvent:withRawReply:handlerRefCon:] + 430
53 com.apple.Foundation 0x9adf6dbb _NSAppleEventManagerGenericHandler + 218
54 com.apple.AE 0x9bd75b15 aeDispatchAppleEvent(AEDesc const*, AEDesc*, unsigned long, unsigned char*) + 387
55 com.apple.AE 0x9bd44ed6 dispatchEventAndSendReply(AEDesc const*, AEDesc*) + 44
56 com.apple.AE 0x9bd44dce aeProcessAppleEvent + 318
57 com.apple.HIToolbox 0x95bc1591 AEProcessAppleEvent + 55
58 com.apple.AppKit 0x918ef188 _DPSNextEvent + 1089
59 com.apple.AppKit 0x918ee8b0 -[NSApplication nextEventMatchingMask:untilDate:inMode:dequeue:] + 119
60 com.apple.AppKit 0x918e119c -[NSApplication run] + 727
61 com.adobe.Acrobat.framework 0x00103ee5 0xf7000 + 52965
62 com.adobe.Acrobat.framework 0x001029b7 RunAcrobat + 307
63 com.adobe.Reader 0x000eeed5 main + 91
64 com.adobe.Reader 0x000eee71 start + 53
Thread 1:: Dispatch queue: com.apple.libdispatch-manager
0 libsystem_kernel.dylib 0x9b96e992 kevent64 + 10
1 libdispatch.dylib 0x9be018ad _dispatch_mgr_invoke + 238
2 libdispatch.dylib 0x9be01546 _dispatch_mgr_thread + 52
Thread 2:
0 libsystem_kernel.dylib 0x9b96e046 __workq_kernreturn + 10
1 libsystem_pthread.dylib 0x99613dcf _pthread_wqthread + 372
2 libsystem_pthread.dylib 0x99617cce start_wqthread + 30
Thread 3:: com.apple.appkit-heartbeat
0 libsystem_kernel.dylib 0x9b96db76 __semwait_signal + 10
1 libsystem_c.dylib 0x96cf9fb7 nanosleep$UNIX2003 + 219
2 libsystem_c.dylib 0x96cf9e62 usleep$UNIX2003 + 60
3 com.apple.AppKit 0x91b63a4c -[NSUIHeartBeat _heartBeatThread:] + 2318
4 com.apple.Foundation 0x9ae40f0e -[NSThread main] + 45
5 com.apple.Foundation 0x9ae40e66 __NSThread__main__ + 1426
6 libsystem_pthread.dylib 0x996125fb _pthread_body + 144
7 libsystem_pthread.dylib 0x99612485 _pthread_start + 130
8 libsystem_pthread.dylib 0x99617cf2 thread_start + 34
Thread 4:
0 libsystem_kernel.dylib 0x9b96d7ca __psynch_cvwait + 10
1 libsystem_pthread.dylib 0x99614d1d _pthread_cond_wait + 728
2 libsystem_pthread.dylib 0x99616bd9 pthread_cond_wait$UNIX2003 + 71
3 com.apple.CoreServices.CarbonCore 0x9a84c682 TSWaitOnCondition + 128
4 com.apple.CoreServices.CarbonCore 0x9a84c8a6 TSWaitOnConditionTimedRelative + 186
5 com.apple.CoreServices.CarbonCore 0x9a818cf2 MPWaitOnQueue + 199
6 com.adobe.ACE 0x01abf4dc 0x1abd000 + 9436
7 com.adobe.ACE 0x01abf441 0x1abd000 + 9281
8 com.apple.CoreServices.CarbonCore 0x9a8192ce PrivateMPEntryPoint + 68
9 libsystem_pthread.dylib 0x996125fb _pthread_body + 144
10 libsystem_pthread.dylib 0x99612485 _pthread_start + 130
11 libsystem_pthread.dylib 0x99617cf2 thread_start + 34
Thread 5:
0 libsystem_kernel.dylib 0x9b96d7ca __psynch_cvwait + 10
1 libsystem_pthread.dylib 0x99614d1d _pthread_cond_wait + 728
2 libsystem_pthread.dylib 0x99616bd9 pthread_cond_wait$UNIX2003 + 71
3 com.apple.CoreServices.CarbonCore 0x9a84c682 TSWaitOnCondition + 128
4 com.apple.CoreServices.CarbonCore 0x9a84c8a6 TSWaitOnConditionTimedRelative + 186
5 com.apple.CoreServices.CarbonCore 0x9a818cf2 MPWaitOnQueue + 199
6 com.adobe.ACE 0x01abf4dc 0x1abd000 + 9436
7 com.adobe.ACE 0x01abf441 0x1abd000 + 9281
8 com.apple.CoreServices.CarbonCore 0x9a8192ce PrivateMPEntryPoint + 68
9 libsystem_pthread.dylib 0x996125fb _pthread_body + 144
10 libsystem_pthread.dylib 0x99612485 _pthread_start + 130
11 libsystem_pthread.dylib 0x99617cf2 thread_start + 34
Thread 6:
0 libsystem_kernel.dylib 0x9b96d7ca __psynch_cvwait + 10
1 libsystem_pthread.dylib 0x99614d1d _pthread_cond_wait + 728
2 libsystem_pthread.dylib 0x99616bd9 pthread_cond_wait$UNIX2003 + 71
3 com.apple.CoreServices.CarbonCore 0x9a84c682 TSWaitOnCondition + 128
4 com.apple.CoreServices.CarbonCore 0x9a84c8a6 TSWaitOnConditionTimedRelative + 186
5 com.apple.CoreServices.CarbonCore 0x9a818cf2 MPWaitOnQueue + 199
6 com.adobe.ACE 0x01abf4dc 0x1abd000 + 9436
7 com.adobe.ACE 0x01abf441 0x1abd000 + 9281
8 com.apple.CoreServices.CarbonCore 0x9a8192ce PrivateMPEntryPoint + 68
9 libsystem_pthread.dylib 0x996125fb _pthread_body + 144
10 libsystem_pthread.dylib 0x99612485 _pthread_start + 130
11 libsystem_pthread.dylib 0x99617cf2 thread_start + 34
Thread 7:
0 libsystem_kernel.dylib 0x9b96d7ca __psynch_cvwait + 10
1 libsystem_pthread.dylib 0x99614d1d _pthread_cond_wait + 728
2 libsystem_pthread.dylib 0x99616bd9 pthread_cond_wait$UNIX2003 + 71
3 com.adobe.AGM 0x01c26f67 0x1c1b000 + 48999
4 com.adobe.AGM 0x01c26ea6 0x1c1b000 + 48806
5 com.adobe.AGM 0x01c26e44 0x1c1b000 + 48708
6 com.adobe.AGM 0x01c26ae4 0x1c1b000 + 47844
7 libsystem_pthread.dylib 0x996125fb _pthread_body + 144
8 libsystem_pthread.dylib 0x99612485 _pthread_start + 130
9 libsystem_pthread.dylib 0x99617cf2 thread_start + 34
Thread 8:
0 libsystem_kernel.dylib 0x9b96d7ca __psynch_cvwait + 10
1 libsystem_pthread.dylib 0x99614d1d _pthread_cond_wait + 728
2 libsystem_pthread.dylib 0x99616bd9 pthread_cond_wait$UNIX2003 + 71
3 com.adobe.AGM 0x01c26f67 0x1c1b000 + 48999
4 com.adobe.AGM 0x01c26ea6 0x1c1b000 + 48806
5 com.adobe.AGM 0x01c26e44 0x1c1b000 + 48708
6 com.adobe.AGM 0x01c26ae4 0x1c1b000 + 47844
7 libsystem_pthread.dylib 0x996125fb _pthread_body + 144
8 libsystem_pthread.dylib 0x99612485 _pthread_start + 130
9 libsystem_pthread.dylib 0x99617cf2 thread_start + 34
Thread 9:
0 libsystem_kernel.dylib 0x9b96d7ca __psynch_cvwait + 10
1 libsystem_pthread.dylib 0x99614d1d _pthread_cond_wait + 728
2 libsystem_pthread.dylib 0x99616bd9 pthread_cond_wait$UNIX2003 + 71
3 com.adobe.AGM 0x01c26f67 0x1c1b000 + 48999
4 com.adobe.AGM 0x01c26ea6 0x1c1b000 + 48806
5 com.adobe.AGM 0x01c26e44 0x1c1b000 + 48708
6 com.adobe.AGM 0x01c26ae4 0x1c1b000 + 47844
7 libsystem_pthread.dylib 0x996125fb _pthread_body + 144
8 libsystem_pthread.dylib 0x99612485 _pthread_start + 130
9 libsystem_pthread.dylib 0x99617cf2 thread_start + 34
Thread 0 crashed with X86 Thread State (32-bit):
eax: 0x0dd196eb ebx: 0x00000000 ecx: 0xbff0d690 edx: 0x0006e711
edi: 0x996731de esi: 0xbff0d8ac ebp: 0xbff0d628 esp: 0xbff0d600
ss: 0x00000023 efl: 0x00010206 eip: 0x996731ed cs: 0x0000001b
ds: 0x00000023 es: 0x00000023 fs: 0x00000000 gs: 0x0000000f
cr2: 0x0dd196eb
Logical CPU: 0
Error Code: 0x00000004
Trap Number: 14
Binary Images:
0xee000 - 0xeefff +com.adobe.Reader (11.0.06 - 11.0.06) <9B19B497-B399-3889-9550-EE2FAAD48322> /Applications/Adobe Reader.app/Contents/MacOS/AdobeReader
0xf7000 - 0x1962fe7 +com.adobe.Acrobat.framework (11.0.06 - 11.0.06) <68A78DA9-C6AF-3CAC-A5CC-FF710C00BE69> /Applications/Adobe Reader.app/Contents/Frameworks/Acrobat.framework/Versions/A/Acrobat
0x1abd000 - 0x1c0ffe7 +com.adobe.ACE (AdobeACE 2.20.02.1 - 2.20.02.1) <711209D4-FBA8-37AE-9B21-E7F7EAE52A36> /Applications/Adobe Reader.app/Contents/Frameworks/AdobeACE.framework/Versions/A/AdobeACE
0x1c1b000 - 0x21f0ff7 +com.adobe.AGM (AdobeAGM 4.28.134.1 - 4.28.134.1) <4EE50823-6517-3CEE-8154-05D8AE487BE8> /Applications/Adobe Reader.app/Contents/Frameworks/AdobeAGM.framework/Versions/A/AdobeAGM
0x225c000 - 0x227aff3 +com.adobe.BIB (AdobeBIB 1.2.03.1 - 1.2.03.1) <21A36908-3031-35AF-A74B-ECC65BEAEC9F> /Applications/Adobe Reader.app/Contents/Frameworks/AdobeBIB.framework/Versions/A/AdobeBIB
0x2281000 - 0x257effb +com.adobe.CoolType (AdobeCoolType 5.11.135.1 - 5.11.135.1) <36BDB79D-825C-3144-88D5-D9A26F756621> /Applications/Adobe Reader.app/Contents/Frameworks/AdobeCoolType.framework/Versions/A/AdobeCoolType
0x25b1000 - 0x25c9ff7 com.apple.ScriptingBridge (1.3.1 - 63) <6A12D8A2-A60D-3304-B3A8-DFE3901CC94A> /System/Library/Frameworks/ScriptingBridge.framework/Versions/A/ScriptingBridge
0x3e98000 - 0x3ebdff9 com.apple.framework.familycontrols (4.1 - 410) <A33A97EE-C735-38BA-9B49-5D78DAA3DEDA> /System/Library/PrivateFrameworks/FamilyControls.framework/Versions/A/FamilyControls
0x3ed2000 - 0x3eddffa com.apple.CommerceCore (1.0 - 42) <E59717F2-6770-3DBC-8510-F7AA61E60F57> /System/Library/PrivateFrameworks/CommerceKit.framework/Versions/A/Frameworks/CommerceCor e.framework/Versions/A/CommerceCore
0x3f4a000 - 0x3f4bffd com.apple.textencoding.unicode (2.6 - 2.6) <27946D57-CEFB-3EF1-B124-4A39D2621738> /System/Library/TextEncodings/Unicode Encodings.bundle/Contents/MacOS/Unicode Encodings
0x8a93000 - 0x8aa5ffd libTraditionalChineseConverter.dylib (61) <EFC81138-0455-321B-A93A-F4E9C4A3EB31> /System/Library/CoreServices/Encodings/libTraditionalChineseConverter.dylib
0x8b77000 - 0x8b85fff libSimplifiedChineseConverter.dylib (61) <6E42E198-9C8D-3F0F-9660-6D9975C2461E> /System/Library/CoreServices/Encodings/libSimplifiedChineseConverter.dylib
0x8fe82000 - 0x8feb4417 dyld (239.4) <2E655535-479B-3E48-ADD3-6278819CA38A> /usr/lib/dyld
0x9096c000 - 0x90a4fff7 libcrypto.0.9.8.dylib (50) <B367D3A3-FC1F-326C-92EC-CAD81666524D> /usr/lib/libcrypto.0.9.8.dylib
0x90a50000 - 0x90a58fff libsystem_dnssd.dylib (522.90.2) <A73663C9-CE65-3FF3-B41B-686728BBFB00> /usr/lib/system/libsystem_dnssd.dylib
0x90a59000 - 0x90b45ff7 libxml2.2.dylib (26) <32040145-6FD6-3AD2-B98B-39F73BF9AC47> /usr/lib/libxml2.2.dylib
0x90b46000 - 0x90b4afff com.apple.CommonPanels (1.2.6 - 96) <E7CA63C6-CEE9-3F0A-93A7-C12C653FFB80> /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/CommonPanels.framework/ Versions/A/CommonPanels
0x90b7b000 - 0x90df7fe7 com.apple.QuickTime (7.7.3 - 2826.17) <E8F7EFCE-41FD-3E30-AAA5-5C232317E9D2> /System/Library/Frameworks/QuickTime.framework/Versions/A/QuickTime
0x90f89000 - 0x91381fff com.apple.CoreGraphics (1.600.0 - 599.20.11) <82BA834B-C3D1-39CC-B9C3-5C4C976A3BCD> /System/Library/Frameworks/CoreGraphics.framework/Versions/A/CoreGraphics
0x91382000 - 0x913d3ff1 libstdc++.6.dylib (60) <354F284B-2343-3810-9CA2-E28038824F6E> /usr/lib/libstdc++.6.dylib
0x913d4000 - 0x91427ff3 com.apple.CoreMediaIO (407.0 - 4561) <A756270D-CA9A-36CB-B698-3D9EEAB9C50E> /System/Library/Frameworks/CoreMediaIO.framework/Versions/A/CoreMediaIO
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0x9149e000 - 0x914a1ff9 com.apple.TCC (1.0 - 1) <A5FCF7AA-3F56-3A19-9DF1-661F1F02F79D> /System/Library/PrivateFrameworks/TCC.framework/Versions/A/TCC
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0x9b956000 - 0x9b973ff4 libsystem_kernel.dylib (2422.90.20) <C823B3BD-F818-3D7A-9FB7-9BDE00E2BEA1> /usr/lib/system/libsystem_kernel.dylib
0x9b974000 - 0x9b9b2ff7 com.apple.NavigationServices (3.8 - 215) <A093AAF0-248E-313E-BA82-01F69E269895> /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/NavigationServices.fram ework/Versions/A/NavigationServices
0x9b9b3000 - 0x9bb15ff3 com.apple.CFNetwork (673.2.1 - 673.2.1) <6EA58F7C-35E9-37BF-A6B4-7DDB83A6B432> /System/Library/Frameworks/CFNetwork.framework/Versions/A/CFNetwork
0x9bb18000 - 0x9bb6dfff libc++.1.dylib (120) <10C0A136-64F9-3CC2-9420-013247032120> /usr/lib/libc++.1.dylib
0x9bb6e000 - 0x9bb6efff libkeymgr.dylib (28) <1B097DEA-011E-3B1C-86D5-6C7FAD5C765A> /usr/lib/system/libkeymgr.dylib
0x9bb6f000 - 0x9bb72ffa libCGXType.A.dylib (599.20.11) <8824B66A-D235-3163-808D-8B98F69304CD> /System/Library/Frameworks/CoreGraphics.framework/Versions/A/Resources/libCGXType.A.dylib
0x9bb73000 - 0x9bbcfffa com.apple.print.framework.PrintCore (9.0 - 428) <3E248391-2669-328B-B84F-8763FE8E92BB> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/PrintCore. framework/Versions/A/PrintCore
0x9bbd0000 - 0x9bc0dffb libGLImage.dylib (9.6) <EAC640A8-CD71-3AB2-9918-21CACCBCCB0D> /System/Library/Frameworks/OpenGL.framework/Versions/A/Libraries/libGLImage.dylib
0x9bc0e000 - 0x9bc7cffb libType1Scaler.dylib (112.1) <8DF02425-1C46-3B86-9E02-71F8D13FF3B1> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ATS.framew ork/Versions/A/Resources/libType1Scaler.dylib
0x9bc7d000 - 0x9bce8ff9 com.apple.Heimdal (4.0 - 2.0) <D26F2F4D-5FD4-3FBF-A28C-1E8215C5ACA1> /System/Library/PrivateFrameworks/Heimdal.framework/Versions/A/Heimdal
0x9bce9000 - 0x9bd39ff7 libcorecrypto.dylib (161.1) <135FD99E-2211-3DF4-825C-C9F816107F0C> /usr/lib/system/libcorecrypto.dylib
0x9bd3a000 - 0x9bd98ffd com.apple.AE (665.5 - 665.5) <54F2F247-160C-3A22-A6E3-5D49655A67AB> /System/Library/Frameworks/CoreServices.framework/Versions/A/Frameworks/AE.framework/Vers ions/A/AE
0x9bd9c000 - 0x9bda7ff6 com.apple.NetAuth (5.0 - 5.0) <3B2E9615-EE12-38FC-BDCF-09529FF9464B> /System/Library/PrivateFrameworks/NetAuth.framework/Versions/A/NetAuth
0x9bda8000 - 0x9bda8fff com.apple.ApplicationServices (48 - 48) <7967F6FA-2984-3CC3-AD9A-7B9AEC562A2A> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/ApplicationServices
0x9bda9000 - 0x9bdfdfff com.apple.AppleVAFramework (5.0.27 - 5.0.27) <95A1E1CF-FC3E-3203-8683-34823CD70B6B> /System/Library/PrivateFrameworks/AppleVA.framework/Versions/A/AppleVA
0x9bdfe000 - 0x9be16ffd libdispatch.dylib (339.90.1) <871AC354-D1B6-3475-889E-AF594448CF43> /usr/lib/system/libdispatch.dylib
0x9be17000 - 0x9c384fff com.apple.QuartzComposer (5.1 - 319) <77419C8D-B822-3649-BBB4-2CF0F0993E9A> /System/Library/Frameworks/Quartz.framework/Versions/A/Frameworks/QuartzComposer.framewor k/Versions/A/QuartzComposer
0xba900000 - 0xba91cffd libJapaneseConverter.dylib (61) <3153973E-B2A9-3D17-B99B-31E53EC5B0F8> /SystI notice there is no response to this. Just wondering if you figured it out because I am running into the same problem. Thanks
-
Adobe reader quits unexpectedly on my macbook pro
I have never had a problem till this week & I need to be able to get into my books for school. My version of Mac is OSX 10.9.2 Below is the error msg.
Tank you[Moved to the Adobe Reader (desktop) forum]
-
Itunes has been problematic for weeks now. ONce I click the itunes icon to open, it fails to do so. IT simply says "Itunes quit unexpectadely". I have even tried to delete itunes but cannot due to the fact it says it is required by Mac OS X. After sending multiple emails to Apple, and other troubleshooting resources, I am yet to find a difinitive answer to this problem. I have installed the new version of iTunes multiple times (given the present updates), and this has failed to fix anything. My MacBookPro is running the latest software as well. If anyone has encountered such a problem, and has any advice on how to fix such a situation, I would be greatly aprrecciative! Thanks again!
After much troubleshooting, I discovered that by unchecking 32-bit mode in the Info pane of the itunes app, it was then able to open. However, I have a sound plugin called Hear by Joesoft that now will not work wih iTunes, as long as I open it in 64-bit mode (can no longer open iTunes in 32-bit mode). I am guessing this will have to be updated or fixed on behalf of Joesoft.
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The application Adobe Reader quit unexpectedly
We have version 9.1.1 installed on iMacs & MacBooks running MacOS 10.5.7. Every time it is launched, it runs for a few moments and then quits with the MacOS error message above. I'd appreciate members ideas please.
Brian Bowell
ICT Support
Berkley School.
Hamilton, N.Z.I found a solution to this issue for Network Users running 10.5.6 from another post in the forums
1. Log in as a Network User
2. Go to Macintosh HD /Users/Shared/
3. If you are on an Intel based Mac create a folder in /Users/Shared/ named 9.0_x86 if you are on a Mac that is a G5/G4 create a folder named 9.0_ppc
At this point you should have created either
/Users/Shared/9.0_x86/
/Users/Shared/9.0_ppc/
4. Go to ~/Library/Application Support/Adobe/Acrobat/ and trash the 9.0_x86 or 9.0_ppc folder contained within
5. Go to Applications/Utilities/ and open Terminal
6. Enter one of the following into the Terminal
If you are on an Intel based Mac enter
ln -s /Users/Shared/9.0_x86 ~/Library/Application\ Support/Adobe/Acrobat
If you are on a G5/G4 Mac enter
ln -s /Users/Shared/9.0_ppc ~/Library/Application\ Support/Adobe/Acrobat
7. Open up Acrobat 9 and it should work!
What this does is create a symbolic link on the network location to the folder we created in the Shared which resides on the hard disk so the Organizer90 file doesn't stall during creation. -
Reader quits unexpectedly in Mac
I have installed Adober Reader 10.0.1 onto Mac OS X Intel v10.6.3
When I open a PDF, the PDF opens and then quits with the following error
Adobe Reader quit unexpectedly
Click Reopen to open the Application again. This repor will be sent to Apple automatically
Process: AdobeReader [7839]
Path: /Applications/Adobe Reader.app/Contents/MacOS/AdobeReader
Identifier: com.adobe.Reader
Version: 10.0.1 (10.0.1)
Code Type: X86 (Native)
Parent Process: launchd [103]
Date/Time: 2011-03-29 14:12:51.606 +1030
OS Version: Mac OS X 10.6.3 (10D2322a)
Report Version: 6
Interval Since Last Report: 758 sec
Crashes Since Last Report: 2
Per-App Interval Since Last Report: 6 sec
Per-App Crashes Since Last Report: 1
Anonymous UUID: 601CB1E7-D3FF-4DB4-985B-E1B0ED68DB37
Exception Type: EXC_CRASH (SIGABRT)
Exception Codes: 0x0000000000000000, 0x0000000000000000
Crashed Thread: 0 Dispatch queue: com.apple.main-thread
Application Specific Information:
abort() called
Thread 0 Crashed: Dispatch queue: com.apple.main-thread
0 libSystem.B.dylib 0x93a42ed6 __kill + 10
1 libSystem.B.dylib 0x93a42ec8 kill$UNIX2003 + 32
2 libSystem.B.dylib 0x93ad560d raise + 26
3 libSystem.B.dylib 0x93aeb6c4 abort + 93
4 libstdc++.6.dylib 0x903bffda __gnu_cxx::__verbose_terminate_handler() + 433
5 libstdc++.6.dylib 0x903be17a __cxxabiv1::__terminate(void (*)()) + 10
6 libstdc++.6.dylib 0x903be1ba __cxxabiv1::__unexpected(void (*)()) + 0
7 libstdc++.6.dylib 0x903be2b8 __gxx_exception_cleanup(_Unwind_Reason_Code, _Unwind_Exception*) + 0
8 com.adobe.Acrobat.framework 0x0032242b AcroSecurityBailOutImpl + 524162
9 com.adobe.Acrobat.framework 0x00323add AcroSecurityBailOutImpl + 529972
10 com.adobe.Acrobat.framework 0x00323860 AcroSecurityBailOutImpl + 529335
11 com.adobe.Acrobat.framework 0x00e9cb1d AcroSecurityBailOutImpl + 12559988
12 com.adobe.Acrobat.framework 0x00ea022b AcroSecurityBailOutImpl + 12574082
13 com.adobe.Acrobat.framework 0x00ea0452 AcroSecurityBailOutImpl + 12574633
14 com.adobe.Acrobat.framework 0x00e9e6c1 AcroSecurityBailOutImpl + 12567064
15 com.adobe.Acrobat.framework 0x00e9ba15 AcroSecurityBailOutImpl + 12555628
16 com.adobe.Acrobat.framework 0x00e9bcb0 AcroSecurityBailOutImpl + 12556295
17 com.adobe.Acrobat.framework 0x001ca8af RunAcrobat + 1798230
18 com.adobe.Acrobat.framework 0x001ca2f9 RunAcrobat + 1796768
19 com.apple.CoreFoundation 0x9789276b __CFRunLoopRun + 8059
20 com.apple.CoreFoundation 0x978900f4 CFRunLoopRunSpecific + 452
21 com.apple.CoreFoundation 0x9788ff21 CFRunLoopRunInMode + 97
22 com.apple.HIToolbox 0x905f813c RunCurrentEventLoopInMode + 392
23 com.apple.HIToolbox 0x905f7ef1 ReceiveNextEventCommon + 354
24 com.apple.HIToolbox 0x905f7d76 BlockUntilNextEventMatchingListInMode + 81
25 com.apple.AppKit 0x987991a1 _DPSNextEvent + 847
26 com.apple.AppKit 0x987989e2 -[NSApplication nextEventMatchingMask:untilDate:inMode:dequeue:] + 156
27 com.apple.AppKit 0x9875ac77 -[NSApplication run] + 821
28 com.adobe.Acrobat.framework 0x00014fbf RunAcrobat + 5990
29 com.adobe.Acrobat.framework 0x00013995 RunAcrobat + 316
30 com.adobe.Reader 0x00001e92 main + 94
31 com.adobe.Reader 0x00001e16 start + 54
Thread 1: Dispatch queue: com.apple.libdispatch-manager
0 libSystem.B.dylib 0x93a08922 kevent + 10
1 libSystem.B.dylib 0x93a0903c _dispatch_mgr_invoke + 215
2 libSystem.B.dylib 0x93a084f9 _dispatch_queue_invoke + 163
3 libSystem.B.dylib 0x93a0829e _dispatch_worker_thread2 + 240
4 libSystem.B.dylib 0x93a07d21 _pthread_wqthread + 390
5 libSystem.B.dylib 0x93a07b66 start_wqthread + 30
Thread 2:
0 libSystem.B.dylib 0x93a079b2 __workq_kernreturn + 10
1 libSystem.B.dylib 0x93a07f48 _pthread_wqthread + 941
2 libSystem.B.dylib 0x93a07b66 start_wqthread + 30
Thread 3: JavaScriptCore: FastMalloc scavenger
0 libSystem.B.dylib 0x93a10046 __semwait_signal + 10
1 libSystem.B.dylib 0x93a0fd02 _pthread_cond_wait + 1191
2 libSystem.B.dylib 0x93a11998 pthread_cond_wait$UNIX2003 + 73
3 com.apple.JavaScriptCore 0x91b6b416 WTF::TCMalloc_PageHeap::scavengerThread() + 614
4 libSystem.B.dylib 0x93a0f682 thread_start + 34
Thread 4:
0 libSystem.B.dylib 0x93a079b2 __workq_kernreturn + 10
1 libSystem.B.dylib 0x93a07f48 _pthread_wqthread + 941
2 libSystem.B.dylib 0x93a07b66 start_wqthread + 30
Thread 5:
0 libSystem.B.dylib 0x93a10046 __semwait_signal + 10
1 libSystem.B.dylib 0x93a0fd02 _pthread_cond_wait + 1191
2 libSystem.B.dylib 0x93a11998 pthread_cond_wait$UNIX2003 + 73
3 ...ple.CoreServices.CarbonCore 0x91460b1a TSWaitOnCondition + 126
4 ...ple.CoreServices.CarbonCore 0x9144c4a9 TSWaitOnConditionTimedRelative + 202
5 ...ple.CoreServices.CarbonCore 0x91447e83 MPWaitOnQueue + 250
6 AdobeACE 0x01839737 ACEInitialize + 3741
7 AdobeACE 0x018396ad ACEInitialize + 3603
8 ...ple.CoreServices.CarbonCore 0x9142bf26 PrivateMPEntryPoint + 68
9 libSystem.B.dylib 0x93a0f7fd _pthread_start + 345
10 libSystem.B.dylib 0x93a0f682 thread_start + 34
Thread 6:
0 libSystem.B.dylib 0x93a10046 __semwait_signal + 10
1 libSystem.B.dylib 0x93a0fd02 _pthread_cond_wait + 1191
2 libSystem.B.dylib 0x93a11998 pthread_cond_wait$UNIX2003 + 73
3 ...ple.CoreServices.CarbonCore 0x91460b1a TSWaitOnCondition + 126
4 ...ple.CoreServices.CarbonCore 0x9144c4a9 TSWaitOnConditionTimedRelative + 202
5 ...ple.CoreServices.CarbonCore 0x91447e83 MPWaitOnQueue + 250
6 AdobeACE 0x01839737 ACEInitialize + 3741
7 AdobeACE 0x018396ad ACEInitialize + 3603
8 ...ple.CoreServices.CarbonCore 0x9142bf26 PrivateMPEntryPoint + 68
9 libSystem.B.dylib 0x93a0f7fd _pthread_start + 345
10 libSystem.B.dylib 0x93a0f682 thread_start + 34
Thread 7:
0 libSystem.B.dylib 0x93a10046 __semwait_signal + 10
1 libSystem.B.dylib 0x93a0fd02 _pthread_cond_wait + 1191
2 libSystem.B.dylib 0x93a11998 pthread_cond_wait$UNIX2003 + 73
3 ...ple.CoreServices.CarbonCore 0x91460b1a TSWaitOnCondition + 126
4 ...ple.CoreServices.CarbonCore 0x9144c4a9 TSWaitOnConditionTimedRelative + 202
5 ...ple.CoreServices.CarbonCore 0x91447e83 MPWaitOnQueue + 250
6 AdobeACE 0x01839737 ACEInitialize + 3741
7 AdobeACE 0x018396ad ACEInitialize + 3603
8 ...ple.CoreServices.CarbonCore 0x9142bf26 PrivateMPEntryPoint + 68
9 libSystem.B.dylib 0x93a0f7fd _pthread_start + 345
10 libSystem.B.dylib 0x93a0f682 thread_start + 34
Thread 8:
0 libSystem.B.dylib 0x93a10046 __semwait_signal + 10
1 libSystem.B.dylib 0x93a0fd02 _pthread_cond_wait + 1191
2 libSystem.B.dylib 0x93a11998 pthread_cond_wait$UNIX2003 + 73
3 AdobeAGM 0x019868b8 AGMInitialize + 33770
4 AdobeAGM 0x019867f2 AGMInitialize + 33572
5 AdobeAGM 0x0198634d AGMInitialize + 32383
6 libSystem.B.dylib 0x93a0f7fd _pthread_start + 345
7 libSystem.B.dylib 0x93a0f682 thread_start + 34
Thread 9:
0 libSystem.B.dylib 0x93a10046 __semwait_signal + 10
1 libSystem.B.dylib 0x93a0fd02 _pthread_cond_wait + 1191
2 libSystem.B.dylib 0x93a11998 pthread_cond_wait$UNIX2003 + 73
3 AdobeAGM 0x019868b8 AGMInitialize + 33770
4 AdobeAGM 0x019867f2 AGMInitialize + 33572
5 AdobeAGM 0x0198634d AGMInitialize + 32383
6 libSystem.B.dylib 0x93a0f7fd _pthread_start + 345
7 libSystem.B.dylib 0x93a0f682 thread_start + 34
Thread 10:
0 libSystem.B.dylib 0x93a10046 __semwait_signal + 10
1 libSystem.B.dylib 0x93a0fd02 _pthread_cond_wait + 1191
2 libSystem.B.dylib 0x93a11998 pthread_cond_wait$UNIX2003 + 73
3 AdobeAGM 0x019868b8 AGMInitialize + 33770
4 AdobeAGM 0x019867f2 AGMInitialize + 33572
5 AdobeAGM 0x0198634d AGMInitialize + 32383
6 libSystem.B.dylib 0x93a0f7fd _pthread_start + 345
7 libSystem.B.dylib 0x93a0f682 thread_start + 34
Thread 11:
0 libSystem.B.dylib 0x939e213a semaphore_timedwait_signal_trap + 10
1 libSystem.B.dylib 0x93a0fc85 _pthread_cond_wait + 1066
2 libSystem.B.dylib 0x93a3e828 pthread_cond_timedwait_relative_np + 47
3 ...ple.CoreServices.CarbonCore 0x9144c4d1 TSWaitOnConditionTimedRelative + 242
4 ...ple.CoreServices.CarbonCore 0x91447e83 MPWaitOnQueue + 250
5 com.adobe.Acrobat.framework 0x0006bbdd RunAcrobat + 361348
6 com.adobe.Acrobat.framework 0x000692d6 RunAcrobat + 350845
7 ...ple.CoreServices.CarbonCore 0x9142bf26 PrivateMPEntryPoint + 68
8 libSystem.B.dylib 0x93a0f7fd _pthread_start + 345
9 libSystem.B.dylib 0x93a0f682 thread_start + 34
Thread 12:
Thread 0 crashed with X86 Thread State (32-bit):
eax: 0x00000000 ebx: 0x93aeb673 ecx: 0xbfffd07c edx: 0x93a42ed6
edi: 0xa04e2b30 esi: 0x01161944 ebp: 0xbfffd098 esp: 0xbfffd07c
ss: 0x0000001f efl: 0x00000282 eip: 0x93a42ed6 cs: 0x00000007
ds: 0x0000001f es: 0x0000001f fs: 0x00000000 gs: 0x00000037
cr2: 0x01250318
Binary Images:
0x1000 - 0x1fff +com.adobe.Reader 10.0.1 (10.0.1) <F3D16C93-2B7A-9AB0-7B65-FF3766193F97> /Applications/Adobe Reader.app/Contents/MacOS/AdobeReader
0x6000 - 0x1614fe7 +com.adobe.Acrobat.framework 10.0.1 (10.0.1) <8F8F9EE9-F95F-92A5-E84D-CFA2D83213E3> /Applications/Adobe Reader.app/Contents/Frameworks/Acrobat.framework/Versions/A/Acrobat
0x1837000 - 0x1958fff +AdobeACE ??? (???) <13307453-0D00-3521-E28E-C068A4F78136> /Applications/Adobe Reader.app/Contents/Frameworks/AdobeACE.framework/Versions/A/AdobeACE
0x197b000 - 0x1f3fffb +AdobeAGM ??? (???) <6EBDF949-D6CC-1EA2-327D-CD73AC18A140> /Applications/Adobe Reader.app/Contents/Frameworks/AdobeAGM.framework/Versions/A/AdobeAGM
0x1ff2000 - 0x200fff7 +AdobeBIB ??? (???) <96685277-ACFC-460A-D2D3-7FDBDD4B81B9> /Applications/Adobe Reader.app/Contents/Frameworks/AdobeBIB.framework/Versions/A/AdobeBIB
0x2016000 - 0x2344fef +com.adobe.CoolType AdobeCoolType 5.08.99.1 (5.08.99.1) <64B55732-3A3A-F2D0-9AFE-C7FCEE9BCEC1> /Applications/Adobe Reader.app/Contents/Frameworks/AdobeCoolType.framework/Versions/A/AdobeCoolType
0x23e9000 - 0x23ebfff +com.adobe.eulaframework ??? (1.0) <EBE9D3A2-C7D7-6C96-5638-B7DC4B9BFD4C> /Applications/Adobe Reader.app/Contents/Frameworks/EULA.framework/Versions/A/EULA
0x2797000 - 0x2798ff7 com.apple.textencoding.unicode 2.3 (2.3) <A7D310DB-A5E6-C834-F72F-A66453834CC0> /System/Library/TextEncodings/Unicode Encodings.bundle/Contents/MacOS/Unicode Encodings
0x19f92000 - 0x1a189feb +com.adobe.Acrobat.adm 10.0.1 (10.0.1) <6683A449-D272-FBB0-4AD6-F8DD9728F3EA> /Applications/Adobe Reader.app/Contents/Frameworks/SPPlugins/AdobeADM.bundle/Contents/MacOS/AdobeADM
0x1a210000 - 0x1a222ff7 libTraditionalChineseConverter.dylib 49.0.0 (compatibility 1.0.0) <B943DCED-9011-6D1C-0B81-F1D2F6CD6FEE> /System/Library/CoreServices/Encodings/libTraditionalChineseConverter.dylib
0x1a247000 - 0x1a255fe7 libSimplifiedChineseConverter.dylib 49.0.0 (compatibility 1.0.0) <7183BB9B-C735-F61E-210A-549E7B266325> /System/Library/CoreServices/Encodings/libSimplifiedChineseConverter.dylib
0x1a4cc000 - 0x1a4f4fff +AdobeAXE8SharedExpat ??? (???) <6DE8E2CA-91EC-77D7-E674-D336B7D09AF5> /Applications/Adobe Reader.app/Contents/Frameworks/AdobeAXE8SharedExpat.framework/Versions/A/AdobeAXE8SharedE xpat
0x1b1c0000 - 0x1b21ffe7 +AcroSQLite ??? (???) <D3ED9BC1-4E9F-FFAC-1EE5-1AE5E50D6CAB> /Applications/Adobe Reader.app/Contents/Frameworks/AcroSQLite.framework/Versions/A/AcroSQLite
0x1b909000 - 0x1b90eff7 libFontStreams.A.dylib 544.1.0 (compatibility 64.0.0) <9D7D4124-0C93-F4F2-551C-5C15A44FB41C> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/CoreGraphi cs.framework/Versions/A/Resources/libFontStreams.A.dylib
0x1ba4e000 - 0x1ba74ffb +AdobeBIBUtils ??? (???) <B9888BEE-A939-50E3-1CD3-3313AC14A073> /Applications/Adobe Reader.app/Contents/Frameworks/AdobeBIBUtils.framework/Versions/A/AdobeBIBUtils
0x8fe00000 - 0x8fe4162b dyld 132.1 (???) <283EE026-C0FE-1FF9-DB81-BFB155793157> /usr/lib/dyld
0x90003000 - 0x90003ff7 com.apple.Carbon 150 (152) <EA72D982-AA3E-D1CF-7375-8CB078658542> /System/Library/Frameworks/Carbon.framework/Versions/A/Carbon
0x90178000 - 0x9017cff7 libGFXShared.dylib ??? (???) <F3E36388-73EB-794C-1F37-F370826054E1> /System/Library/Frameworks/OpenGL.framework/Versions/A/Libraries/libGFXShared.dylib
0x9017d000 - 0x902abfe7 com.apple.CoreData 102.1 (251) <0C2636F3-CCB4-5ED9-1D3E-5AE36BE57071> /System/Library/Frameworks/CoreData.framework/Versions/A/CoreData
0x902ac000 - 0x902b1ff7 com.apple.OpenDirectory 10.6 (10.6) <27D81AE3-DB56-3872-8CBB-BE88EF5DB3B3> /System/Library/Frameworks/OpenDirectory.framework/Versions/A/OpenDirectory
0x902b2000 - 0x902c7fff com.apple.ImageCapture 6.0 (6.0) <04BD774A-2A1A-DA87-0885-10A7E8EB3E3F> /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/ImageCapture.framework/ Versions/A/ImageCapture
0x902cd000 - 0x90331fff com.apple.htmlrendering 72 (1.1.4) <0D22B190-513B-7FF6-39FC-9D336285DE08> /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/HTMLRendering.framework /Versions/A/HTMLRendering
0x90334000 - 0x9034fff7 libPng.dylib ??? (???) <7CFDE688-0D15-55CE-E82E-4A5D6FA17611> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ImageIO.fr amework/Versions/A/Resources/libPng.dylib
0x90350000 - 0x9035afe7 com.apple.audio.SoundManager 3.9.3 (3.9.3) <DE0E0EF6-8190-3F65-6BDD-5AC9D8A025D6> /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/CarbonSound.framework/V ersions/A/CarbonSound
0x90362000 - 0x90373ff7 com.apple.LangAnalysis 1.6.6 (1.6.6) <C6D52934-13E3-0753-68D0-6E0919DD4A1B> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/LangAnalys is.framework/Versions/A/LangAnalysis
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0x99086000 - 0x990c7ff7 libRIP.A.dylib 544.1.0 (compatibility 64.0.0) <E852F5D5-8B92-11B7-C53B-9B7A2462A0E5> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/CoreGraphi cs.framework/Versions/A/Resources/libRIP.A.dylib
0x99241000 - 0x99241ff7 com.apple.Cocoa 6.6 (???) <5A785062-1ABB-2A54-BAAC-8FEF95275E05> /System/Library/Frameworks/Cocoa.framework/Versions/A/Cocoa
0x99242000 - 0x9931dfe7 com.apple.DesktopServices 1.5.5 (1.5.5) <A4189D93-E114-221C-26DF-3F2E362EC813> /System/Library/PrivateFrameworks/DesktopServicesPriv.framework/Versions/A/DesktopService sPriv
0x9932c000 - 0x9933eff7 com.apple.MultitouchSupport.framework 204.13 (204.13) <0466410F-EA72-A309-4A05-F43513C668E0> /System/Library/PrivateFrameworks/MultitouchSupport.framework/Versions/A/MultitouchSuppor t
0x993ae000 - 0x993aeff7 com.apple.vecLib 3.6 (vecLib 3.6) <FF4DC8B6-0AB0-DEE8-ADA8-7B57645A1F36> /System/Library/Frameworks/vecLib.framework/Versions/A/vecLib
0x993af000 - 0x99458ff7 com.apple.CFNetwork 454.9.4 (454.9.4) <E3E83AFB-F8F0-A519-49DB-F9BC0B48282B> /System/Library/Frameworks/CoreServices.framework/Versions/A/Frameworks/CFNetwork.framewo rk/Versions/A/CFNetwork
0x99560000 - 0x99562ff7 com.apple.securityhi 4.0 (36638) <E8A89905-2DDD-674D-BA2F-AB7574825AF2> /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/SecurityHI.framework/Ve rsions/A/SecurityHI
0x99705000 - 0x99705ff7 com.apple.ApplicationServices 38 (38) <EAF1BC8C-4FD4-4300-B8F7-4B24E49125E2> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/ApplicationServices
0x99706000 - 0x9970aff7 libGIF.dylib ??? (???) <0B83DC0B-CF06-208C-3F86-2E6C1999A5F5> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ImageIO.fr amework/Versions/A/Resources/libGIF.dylib
0xba900000 - 0xba916ff7 libJapaneseConverter.dylib 49.0.0 (compatibility 1.0.0) <FC2DB8C1-D501-66BB-BE09-8EF79F7A511B> /System/Library/CoreServices/Encodings/libJapaneseConverter.dylib
0xbab00000 - 0xbab21fe7 libKoreanConverter.dylib 49.0.0 (compatibility 1.0.0) <9DE980A6-E3AF-89E9-1E7B-6DA081DF3ED6> /System/Library/CoreServices/Encodings/libKoreanConverter.dylib
0xffff0000 - 0xffff1fff libSystem.B.dylib ??? (???) <B038AAD1-27C4-AAD4-18CD-4AEC0909FE89> /usr/lib/libSystem.B.dylib
Model: iMac11,2, BootROM IM112.0057.B00, 2 processors, Intel Core i3, 3.06 GHz, 4 GB, SMC 1.64f5
Graphics: ATI Radeon HD 4670, ATI Radeon HD 4670, PCIe, 256 MB
Memory Module: global_name
AirPort: spairport_wireless_card_type_airport_extreme (0x168C, 0x8F), Atheros 9280: 2.1.9.9
Bluetooth: Version 2.3.6f3, 2 service, 19 devices, 1 incoming serial ports
Network Service: Ethernet, Ethernet, en0
Serial ATA Device: ST3500418AS, 465.76 GB
Serial ATA Device: PIONEER DVD-RW DVRTS09
USB Device: Hub, 0x0424 (SMSC), 0x2514, 0xfd100000
USB Device: IR Receiver, 0x05ac (Apple Inc.), 0x8242, 0xfd120000
USB Device: Built-in iSight, 0x05ac (Apple Inc.), 0x8502, 0xfd110000
USB Device: Hub, 0x0424 (SMSC), 0x2514, 0xfa100000
USB Device: HP LaserJet Professional P1566, 0x03f0 (Hewlett Packard), 0x092a, 0xfa140000
USB Device: BRCM2046 Hub, 0x0a5c (Broadcom Corp.), 0x4500, 0xfa110000
USB Device: Bluetooth USB Host Controller, 0x05ac (Apple Inc.), 0x8215, 0xfa111000
USB Device: Internal Memory Card Reader, 0x05ac (Apple Inc.), 0x8403, 0xfa120000
Please advise?Hi,
Are you using network user account with Open Directory Authentication. I think it is similar issue as reported in - http://forums.adobe.com/message/3561933#3561933
We are trying to reproduce this scenario. Meanwhile I need following information from your side:
1) Are you using network user authentication?
2) Have you tried on local admin account
3) If you are using Network Home User account, then are you using Open Directory Authentication (LDAPv3)
4) What type of LDAP mapping is setup for your account. Is it RFC 2307(Unix) or Open Directory Server or Active Directory.
Your response to above questions will help us to reproduce above scenario.
Thanks,
Karan -
"Adobe Illustrator cs5 quit unexpectedly" error message.
After I upgrated my imac from Snow Leopard to Mavericks I can't open Illustrator CS5. (No problem with PS)
Every opening attemp crashes. May this be possible because of third party plug-ins. (eg. Esko Artwork)
Help pls.
Thank you.Launch the Console application in any of the following ways:
☞ Enter the first few letters of its name into a Spotlight search. Select it in the results (it should be at the top.)
☞ In the Finder, select Go ▹ Utilities from the menu bar, or press the key combination shift-command-U. The application is in the folder that opens.
☞ Open LaunchPad. Click Utilities, then Console in the icon grid.
Step 1
For this step, the title of the Console window should be All Messages. If it isn't, select
SYSTEM LOG QUERIES ▹ All Messages
from the log list on the left. If you don't see that list, select
View ▹ Show Log List
from the menu bar at the top of the screen.
In the top right corner of the Console window, there's a search box labeled Filter. Initially the words "String Matching" are shown in that box. Enter the name of the crashed application or process. For example, if iTunes crashed, you would enter "iTunes" (without the quotes.)
Each message in the log begins with the date and time when it was entered. Select the messages from the time of the last crash, if any. Copy them to the Clipboard by pressing the key combination command-C. Paste into a reply to this message by pressing command-V.
☞ The log contains a vast amount of information, almost all of which is irrelevant to solving any particular problem. When posting a log extract, be selective. A few dozen lines are almost always more than enough.
Please don't indiscriminately dump thousands of lines from the log into this discussion.
Please don't post screenshots of log messages—post the text.
☞ Some private information, such as your name, may appear in the log. Anonymize before posting.
Step 2
In the Console window, select
DIAGNOSTIC AND USAGE INFORMATION ▹ User Diagnostic Reports
(not Diagnostic and Usage Messages) from the log list on the left. There is a disclosure triangle to the left of the list item. If the triangle is pointing to the right, click it so that it points down. You'll see a list of crash reports. The name of each report starts with the name of the process, and ends with ".crash". Select the most recent report related to the process in question. The contents of the report will appear on the right. Use copy and paste to post the entire contents—the text, not a screenshot.
I know the report is long, maybe several hundred lines. Please post all of it anyway.
☞ If you don't see any reports listed, but you know there was a crash, you may have chosen Diagnostic and Usage Messages from the log list. Choose DIAGNOSTIC AND USAGE INFORMATION instead.
In the interest of privacy, I suggest that, before posting, you edit out the “Anonymous UUID,” a long string of letters, numbers, and dashes in the header of the report, if it’s present (it may not be.)
☞ Please don’t post other kinds of diagnostic report—they're very long and rarely helpful. -
Adobe always quits unexpectedly in Mac when I read a bit fast. How can i deal with it, plz?
Adobe always quits unexpectedly in Mac when I read a bit fast.
It is the latest update.
How can i deal with it, plz?You posted in the forum for iPad and iPhone (different app). I've moved your question to the Reader forum for desktop/laptop computers.
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I bought a CS3 creative suite on a student license in 2008. The original MAC laptop has died and I am trying to install it on a MAC desktop. the programs installs successfully but never ask for a serial number. the programs will open but I can not open any files, I get a Adobe Updater quite unexpectedly message. Is this because the serial number has not been entered? I have tried chat about this problem twice, also use Adobe connect and was not helped. How do I enter this serial number?
activate is grayed out. Registration is available and when I select it, it says "A problem was encountered while trying to send the information over the internet" So I select "submit again" and nothing happens. Then the program closes and I get the added updater quite message.
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Whenever I try to transfer an ebook to my nook (via a macbook), it says adobe has quit unexpectedly and gives me an error code. Does not successfully transfer the ebook.
I was having the same problem using ADE 4.0.2 and Mac 10.10.1. I finally gave up and deleted ADE version 4 and reinstalled version 3.0. Works fine, and I can check out ebooks for my Nook using ADE.
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