Adobe Reader Stops Responding

I have a Windows 7 64 bit system that has Adobe Reader 10.1.3 installed. I can open a PDF file and view it, but if I try to open anothe PDF, the program stops responding and never recovers.
Additionally, if I just open the Reader software and try to open the Preferences, it behaves the same: it stops responding and never recovers.
I have uninstalled and reinstalled, but that did not change the behavior. I uninstalled and installed version 9.5, but the behavior remains.
This problem occurs on every profile of the operating system and even in Windows SAFE MODE.
Has anyone resolved such a problem?

Solution found. By enabling a lockdown feature, we prevented Adobe from trying to muck about getting online. Actually NSA provides recommendations on how to lock down Adobe Reader, google "NSA recommendations for configuring Adobe Reader XI in a Windows Environment". We only used:
HKLM\Software\Policies\Adobe\<product>\<version>\FeatureLockDown\cCloud
bDisableADCFileStore REG_DWORD Set to 1

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This problem is recent - I would say in the last few months.

Try this:
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you might have a bad Reader install
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uninstall / reinstall
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Hey and hello,
i don't know it is the right Fourm. There is an problem with an pdf file on Acrobat Reader 9 running on Vista and XP. I create an PDF document with Adobe Acrobat Standard with simple properties. When i start reading the pdf file on Mac OS Preview there is no problem, but when i start reading it with Acrobat Reader (on XP or Vista) there is one page where stop the scrolling process, after a while it's going on. But the stop is always on the same page.
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I had the same issue and this post was the first result on Google. After seeing no replies I immediately gave up searching and instead dropped into Adobe Reader's View menu and started tinkering.
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It would be nice of the program to ask before doing in the future. But instead the distinctions between malware and products like Adboe Reader (with all its many issues, vulnerabilities and shady behind-the-scenes operations) continues to blur year after year. I hope this helps someone else having the same issue and maybe someone from Adobe might read this and take my advice to heart.

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