Adobe Reader uninstall problem

I'm using Reader 10 and was advised to delete version 8.1.4 because it is vulnerable to hack. I get the following error message when I try to uninstall from add remove programs. "Installation source for the product is not available. Verify that the source exists and that you can access it." The folder exists and the exe file is there, but there is no unistall file in the folder. Any help would be appreciated.

amsron wrote:
Tech Support Forum suggested it, too, but I'm hesitant because of the reason Microsoft doesn't support it. It can damage system components. What say you?
Microsoft has stopped supporting it because it can cause problems with Office 2007. If you do have Office 2007 installed, I suggest that you make a System Restore Point before running the Windows Installer Cleanup Utility.

Similar Messages

Adobe reader download problem on mac. when i try to download reader it says i need adobe air. when i try to download adobe air it says it's no longer available or supported. i deleted the old air because i got a message saying i needed to delete it.

adobe reader download problem on mac. when i try to download reader it says i need adobe air. when i try to download adobe air it says it's no longer available or supported. i deleted the old air because i got a message saying i needed to delete it. what should i do? my operating system is Mac 10.7.5

You don't need Adobe AIR to download or install Adobe Reader.
Try downloading the offline installer from http://get.adobe.com/reader/enterprise/

Adobe Reader Printing Problem

I have a PC with Windows XP SP3. When I try to print a PDF document, I get the following message: "The document could not be printed. There were no pages selected to print." Of course, I had selected the pages to print.
Recently, I had many problems with Adobe Reader 10, so I removed it and reloaded Adobe 9. Today, when this printing problem appeared, I did a restore on my computer, taking it back a few months. I still have the printing problem.
Any idea what's wrong? Any idea how to fix it?

I have Acrobat Pro 9, but the feature I am using is listed under my
printers.
If I go to Print, then in the drop-down list of printers, I have PDF -
which essentially creates a new PDF document. I don't really understand
why it worked, but it did. The Print - PDF is also available to Word,
Publisher, etc.
Hope tis works.
Darlene M. Stoops
Corps Ministries Communications Consultant
The Salvation Army Territorial Headquarters
Canada and Bermuda Territory
NOTE: New phone number 416-467-3306, or extension 3306. Visit our websites
for news, updates, and program ideas!
                                                                                From:       Lindsay_MP <[email protected]>
To:         Darlene Stoops <[email protected]>
Date:       05/17/2011 11:40 AM
Subject:    Adobe Reader Printing Problem
Do you have Acrobat Pro 9? I can't find how to Print to PDF under File.....

Adobe Reader XI Problem

After I was prompted to download Adobe Reader XI, installed and tried to use it, a pop up message appears stating that Adobe Reader has encountered a problem and needs to close. I have tried several times and still failed. I cannot read by pdf files and what can I do?? Very, very frustrated.

uninstall your reader.
run the cleaner: http://labs.adobe.com/downloads/acrobatcleaner.html
restart your computer.
install the reader: http://get.adobe.com/reader/ (untick mcafee unless you're certain you want it.)

Adobe Reader 10 problem with opening pdf files

Ever since I downloaded and installed Adobe Reader 10, I have been unable to open .pdf files from the Internet. When
I try to download them, I only the get the option of saving the file, not opening it. Any help would be appreciated. Thanks!

We had similar problems with both the upgrade to 9.4.2 and 10.0.1. We would either get the download/save screen or a black screen would appear and eventually error out and freeze up the machine when we tried to hit pages that loaded pdfs stored in Oracle. We found the pdfs would load when using Chrome or Firefox.
We're running winXP SP3 and mainly have users using IE 7 and IE 8. We were eventually able to solve the problem by doing the following:
Implementing the code fix outlined in this thread (Response.charset = null;) in the page that pulled pdfs from Oracle: http://forums.adobe.com/message/3476821
Uninstalling and reinstalling the base version of Reader (9.4.0 or X.0) from users' machines that had gone through the update from 9.x to X.x
Rebooting the machine after each uninstall or install
Updating the Reader to either 9.4.2 or 10.0.1
Now we have users who can successfully load the pdfs from Oracle who are running either 9.4.2 or 10.0.1.
Hope this helps!

Adobe reader printing problems

Hi all,
I have created a word document, and converted it to .pdf using Cute PDF writer. When I open the document in Adobe reader 7/8 I can see the document fine and clear with all fonts and images as they should be.
The problem is when I try to print the document. When I print from Adobe 8, the font (Gill Sans MT to be specific) doesn't print correctly. Instead of getting a word with one letter after the other, all letters of that word are printing on top of each other if you get me. This can happen anywhere on the page.
However, if I open the document in Adobe reader 7 - the document prints correctly. No problems. I have tried this on a number of machines so I can safely say its not a problem with the install of the software on any of the machines. It just seems to be an incompatibility with the Adobe reader 8 software.
Can anyone tell me why this is happening or how I can get around this on Adobe reader 8?
Any help is greatly appreciated.
Thank you.
Mo

a bug most likely. I can only see a couple of options for you. Don't use Reader 8, use a different PDF creator, or try to tweak the settings in in Cute PDF to make it embed and encode the fonts so that Reader 8 can print successfully.

Adobe reader X1 problems

Adobe reader X1 is not working and I want to uninstall then reinstall but it wont let me. I get this msge"this patch package could not be opened. Verify that the patch package exists and that you can access it or contact the application vendor to verify this is valid windows installer patch package "
I am using windows XP
Thks Tim

Use the cleaner tool http://labs.adobe.com/downloads/acrobatcleaner.html

Adobe Reader Installation problem

Originally I got this error message:
"Error 1321. The installer has insufficient privileges to modify the file C:\Program Files (x86)\Adobe\Reader 11.0\Reader\Browser\nppdf32.dll"
A user give me this response:
hi jhohn1190, this problem won't be related to javascript which is enabled in firefox by default - this would only apply if you're not able to download the setup file at all. since the error message is referencing missing privileges, please try right-clicking and running the setup as administrator. in case this doesn't help, please contact adobe's support in order to get their product working.
I did what he said and now I get this error message:
"Error 1310. Error writing to file:\Program Files (x86)\Adobe\Reader 11.0\AcroTextExtractor.exe. Verify that you have access to that directory.” Note that
At least this time the sub directories "Adobe\Reader 11.0" exist, but below them is another - empty - directory "Reader", and nothing else. I'd appreciate more help,
and thanks ...

Please continue in your original thread.
*[[/questions/1054476]] install Adobe Reader fails; says I should check javascript but how do I do it?
You can edit the title if it doesn't fully state your issue.
''(locking this thread)''

Unable to print drawing properly in Acrobat - however with Adobe Reader no problem !!!

Got a pdf (converted ACAD drawing) of which certain sections appear hardly readable on screen (grey, distorted ??)
Tried all print options (colour, B&W, save PDF again, check rersolutions, contacted supplier of printer etc.) I could think of but no improvements
By mistake I printed the file direct from explorer view and amazingly enough TEXT OKAY !
Printed original file to CutePDF_writer and - once again - section could be read without any problem
Thought I give the free Adobe Reader a try and once again: no problem at all
Adobe Acrobat is fully updated - beside a Java flattening scripts I have not had anything modified.
Strang situation: only with the professional tool I am using very often I am unable to print as required.
Looks to me the file to be printed has some fonts not recognized / supported / missing in my Acrobat software?
When yes how can I check & resolve ?
Actually puts me in a delicate position now - help urgently needed !
Assume I have to add fonts ? But got no warning anything missing...
And: should a professional software tool not at least match options / features of a free version ?
Added comment:
It's even getting more weird
Printing on an other printer (Minolta instead of Canon) NO PROBLEM AT ALL
Thanks for help in advance
Eddie

Got a pdf (converted ACAD drawing) of which certain sections appear hardly readable on screen (grey, distorted ??)
Tried all print options (colour, B&W, save PDF again, check rersolutions, contacted supplier of printer etc.) I could think of but no improvements
By mistake I printed the file direct from explorer view and amazingly enough TEXT OKAY !
Printed original file to CutePDF_writer and - once again - section could be read without any problem
Thought I give the free Adobe Reader a try and once again: no problem at all
Adobe Acrobat is fully updated - beside a Java flattening scripts I have not had anything modified.
Strang situation: only with the professional tool I am using very often I am unable to print as required.
Looks to me the file to be printed has some fonts not recognized / supported / missing in my Acrobat software?
When yes how can I check & resolve ?
Actually puts me in a delicate position now - help urgently needed !
Assume I have to add fonts ? But got no warning anything missing...
And: should a professional software tool not at least match options / features of a free version ?
Added comment:
It's even getting more weird
Printing on an other printer (Minolta instead of Canon) NO PROBLEM AT ALL
Thanks for help in advance
Eddie

Adobe Reader/Safari Problems

When I tried to use my Mac (Snow Leopard) to access my bank statement, I got a message that I needed to download Adobe Reader to view the statement. I already had Adobe Reader, so I tried to update it, but I got an error message (1852). I tried reinstalling and got the Installation Successful message. I checked the Internet Plugins in the Library, and the Adobe PDF Viewer Plugin was there, but I didn't see it in the Installed Plugins for Safari. I'm able to view existing PDFs with Adobe Reader, but I still can't read the bank statement on my my Mac; it works fine on our Ubuntu (Linux) computer! I also found another website that requires Adobe Reader where I was not able to view anything!
I did find this statement in an Adobe Advisory that may explain the problem:
"Adobe Reader plug-in and Acrobat plug-in are not compatible with the Safari 5.1 browser that
shipped with Mac OS X 10.7 and for 10.6. The Adobe Reader and Acrobat standalone applications
are unaffected and Safari 5.1 renders PDF documents natively. However, the Adobe Reader and
Acrobat browser plug-ins will not function as expected in LiveCycle and Acrobat workflows that
require either plug-in to render PDF documents in Safari 5.1." (http://kb2.adobe.com/cps/908/cpsid_90885.html)
I tried reinstalling from FireFox, but I didn't have any success with that either! Anyone have any ideas about how to fix this?

I checked the Internet Plugins in the Library, and the Adobe PDF Viewer Plugin was there, but I didn't see it in the Installed Plugins for Safari.
In the "Installed Plug-ins" display it would be listed as "Adobe Acrobat Plug-in, Version 10.1.2".
I assume you remembered to relaunch Safari after you installed the plugin.

Adobe Reader X Problem signing online PDF

This issue has started a couple of weeks ago. Users are running Windows 7 and Adobe Reader X. When accessing a PDF online users are unable
to digitally sign with certificates. When trying to sign it asks them to save the document. If they save the document then it will allow them to sign, However
they are no longer working with an online document, but rather the one they saved on their desktop. They need to be able to sign on line because the form
needs to be submitted on line.
I have already checked the preferences for internet and it is selected to open pdf in a browser. When going to the security configuration the certificates from the CAC card are available and selected as sign with.
Anyone have any ideas? Our support for this issue is on another network and they are not having this issue so they are blowing us off.

I'm having the same exact issue in windows 7 w/ adobe reader X. If I save it to the desktop
it opens fine. I've edited the registery as well as uninstalled reinstalled. and Disabled protection at startu
p with no success. What can we do Adobe to fix this. The product is completley updated and it is a brand new pc

InDesign to Adobe Acrobat to Adobe Reader Link problem

Hi - I'm responsible for a long conversation about link problems in creating file links in InDesign that did not work in Acrobat. At the end of that long discussion, I thought I solved the problem, but didn't. Since then, I've been MUCH more observant.
The problem appears to take place in Adobe Reader.
My home computer on Win7 is different than my work Computer (XP), but I have the same software on both.
At work, I discovered that when I clicked on a PDF, it worked fine, that its links opened a new PDF window, but when I clicked on links on the second document, the links failed and Microsoft returned an error message telling me that I was screwed. Because I was screwed, I couldn't see what was in the path of that error.
It turns out that for some unknown reason (which you might clarify for me), my Adobe Readers are attempting to open my documents in Internet Explorer and that just won't work.
What I observed at home is that I made 5 test documents in ID, and ported them to Acrobat. As it turns out, my default for opening PDFs is Adobe Reader, which I saw on the chrome of the first document I opened. When I clicked a link, and I got the error message, I noticed my browser was up.
When I set my default for opening in Acrobat, everything worked like a charm! How about that!
Now then, what that says to me is that Adobe Reader is to be used exclusively with a browser, so if the people who are going to read your internal PDF files with Reader without those files being on a web server of some type, you are totally screwed. The only way you can use Reader is if you click on the file and bring it up directly. Don't rely on linking to other documents.
I mean, that is what it seems to me.
Now, I am creating a big project for an environment without a webserver and obviously my sense of panic is palpable. That said, I believe that all my users can read my files using Acrobat (to be tested tomorrow), which I hope means I can breathe a bit easier.
Do any of you have any thoughts on this subject? If you are really curious, I can make a packet of test files available.

Karen_Little wrote:
The files and the PDFs are all in the same directory.
The tests are on local drives. All indesign files and their related PDFs were in the same directory.
The same for Word and its related PDFs. Note that the PDFs created by Word then read by Adobe Reader worked correctly. They all opened in Adobe Reader.
If the default program for opening PDFs is Acrobat, everything works correctly, with the added benefit of everything opening in a different window, which is what I want (yet to be tested at work). If the default program is Adobe Reader, the second generation of links do NOT work because Reader opens in Internet Explorer.
When I open a Word-created PDF with Acrobat, view the link, and click to the Actions menu, the action is "Open a file"
When I open an InDesign PDF with Acrobat and do the same, the action says "Open a web link"
Big BIG BIG bug.
Are you seeing the link commands by editing them in Acrobat? If not, try, so you can see the exact command and file or URL instruction. It still may be a bug, but you'll have better evidence when you report it here:
Adobe - Feature Request/Bug Report Form
And, you might want to try correcting a link command in Acrobat, to see if can work for both Acrobat and Reader.
HTH
Regards,
Peter
Peter Gold
KnowHow ProServices

Adobe Reader Upgrade problem

Hi
When I try to upgrade I get the error message sliprt.dll not found.
The FAQ section makes no menton of this.
Can anyone point me in the right direction?
Thanks

From what version to what version are you trying to upgrade?
I recommend that you uninstall the old version, then install the new version using the offline installer from http://get.adobe.com/reader/enterprise/
If you need more help, please specify your operating system & version.
[topic moved to Adobe Reader forum]

Adobe reader Firefox Problem

Hallo ich habe das Problem das Firefox keine PDF´s anzeigt es kommt immer nur die fehlermeldung 8siehe Anhang)
Ich benutze Vista Home Prem. 32 Firefox 7.01 und Reader 10.1.1
Hoffe es kann mir jemand helfen...
Danke
P.S. Plugins sind korrekt eingetragen, Reader wurde schon neu installiert,auch ein neues Profil in FF hilft nicht

Thanks for the info. But i have used adobe reader plugin with chrome when i used windows 7 in another PC. And in windows7, adobe reader plugin is listed in Chrome. So i was able to save and edit forms in that system.

Adobe Reader Downlaod Problem

I am getting the following error when trying to download the Free Adobe Reader:
From HOST: Certificate Authentication Failed, please re-install to correct problem.
Please assist asap.
Kind regards,
Terri

If you have a direct link to an online PDF, you can always download it (using right-click).
Problems displaying PDF docs in IE10 / IE11: http://support.microsoft.com/kb/2716529

Adobe Reader uninstall problem

Similar Messages

Maybe you are looking for