Adobe Reader / untagged document / assistive technology

Hi,
I created a package for Adobe Reader 10.1 which then applies 10.1.3 during install.
I noitced when I open a PDF file on my Citrix servers, I get a message saying I'm opening an untagged document. I also get an message about Accessibility or Assistive Technology.
I didn't see any options in the Customization Wizard for these options.
Since these Citrix servers will be provisioned and we're not saving profiles, users will get this all the time.
Does anyone know how to turn these off in the package?
Thanks

This is probably because Reader detects the presence of assistive technologies on the workstation. See the blog below for workarounds:
http://blogs.adobe.com/dmcmahon/2011/08/19/acrobatreader-how-to-disable-the-reading-untagg ed-document-dialog/

Similar Messages

  • "Reading Untagged Document" but... I don't have a screen reader

    A few weeks back, I started getting this dialog every time I open a PDF. "Reading Untagged Document", asking me to set the Reading Order Options.I have no idea what triggered it, but it seems to be something to do with setting up the files for visual assistance or screen readers. I don't have any assistive technologies installed or enabled as far as I know, so this is really annoying.
    I see that there is a checkbox to "Always use the settings from Reading Preferences" and don't show the dialog again, but there is no "Don't use assistive options at all" preference, and I am concerned that something is set up wrong and that would just be hiding the problem. Allowing it to continue (and presumably checking the box) takes time to tag the document. I also suspect it is modfiying the fonts a bit and that isn't acceptable, so I don't want this to be the default. I do not see any options anywhere that I can set to turn this off.
    I see that several people have described similar problems, but I do not see anyone responding with a  fix, or even an explanation of why this comes up all of a sudden.
    Two questions:
    1) Why does Acrobat think I have assistive technology installed and how can I tell what is triggering this?
    2) How can I get Acrobat to always assume "No assistive technology - period."
    I have Acrobat Pro 9.4.0 on 64-bit Windows 7 Ultimate.

    There is a work-around fix which I found once and had to look up so many times that I did a screen shot and saved the file! This annoyance has been addressed several times, leading to the question: Why doesn't Adobe fix this **&^(*&^U problem in the menus? There is also a "complaint" email address which has also been listed, which is in the quoted fix below. Several of us must have complained; I have. BTW, since the latest update (9/23/10) I have to find and turn off even more files. Here's the fix as I got it from these forums:
    "Another option is to disable the plug-in responsible for this:
    "Go to C:\Program Files\Adobe\Acrobat 8.0\Acrobat\plug_ins
    and rename either accessibility.api or readoutloud.api to accessibility.old or readoutloud.old resp.
    Doing this means you'll lose the other accessibility/read out loud features, but it will prevent the content preparation message.
    Report complaints at: https://www.adobe.com/cfusion/mmform/index.cfm?name=wishform"
    That said, I have had to look at several other apparently related files, and turn them off, too, to stop the annoying problem. I have also turned off "readoutloud.api" to .bak, and also "makeaccessable.api" which I have also changed to .bak.
    End of problem! I LOVE having the intruder stopped, like pulling out a sliver!
    Happy computing!

  • Reading untagged documents keeps popping up

    My computer has Windows 7 Home Premium 64bit and Adobe Reader 9.4.3.  When I open up a pdf, a window Reading Untagged Document pops up wanting me to take an action.  I have looked at all of the preferences as to how to turn this off and have not found it.
    How do I turn this annoying pain off?

    Unselect the "Confirm before tagging documents" checkbox from the "Reading" preference category.

  • Acrobat 8 crashes - Reading Untagged Document & Preferences Menu

    Hey everyone.
    I have installed Adobe Acrobat 8 (8.2.1) Standard on my Win 7 (32-bit) laptop. It was working ok for a short while but when I open a PDF I have a pop-up come up "Reading Untagged Document" and the whole program crashes shortly after. Also I have noticed that when I go to the Preferences menu (edit>preferences) the program crashes shortly after the preferences menu displays.

    THis is a copy of a post by Rich1UK it worked for me. it is a workaround though, not a true solution. i hade the same issue moving from vista 32 to Windows 7 64.
    Hey everyone. I have been having trouble with Acrobat 8 Standard on Windows 7 32-bit. Version 8.0.0 worked fine but when I try to update from this version I have had a problem. When I open a PDF I have a ‘reading untagged document' popup window open and shortly after the whole program crashes. If open a PDF document when I hold down the shift key the program works fine. However I have also found that if I choose to run the program as an administrator (permanently as an option) it works fine and it no longer crashes. Don’t ask me why but it seems to work. Maybe this can help someone!

  • How do I turn off the "reading untagged document" prompt?

    Assume this is a new feature added in one of the multitude of updates that I get prompted for?  All of sudden today, everytime I open a PDF file from an email, I get the "Reading Untagged Document" pop up that's telling me my document is "untagged and must be prepared for reading".  Uhhhh, no it doesn't because I can read.
    thanks..

    There is no way to turn them off as Adobe, in their infinite wisdom, assumes everyone wants to see this as it's part of Assessibilty.
    That said, there is a work around, but it involves removing or renaming files in the Adobe install directory.  Basically you want to remove or rename the following files:
    <your_adobe_installation_path>\Reader\plug_ins\Accessibility.api
    <your_adobe_installation_path>\Reader\plug_ins\MakeAccessible.api
    <your_adobe_installation_path>\Reader\plug_ins\ReadOutLoud.api
    The easiest method is to create a "backup" folder somewhere (it can be in the Reader folder) and simply move those 3 files there.  The benefit for this is Adobe Reader runs a lot faster and the annoying document preparation is disabled.  Why Adobe doesn't allow users to disable these through the preferences is beyond me since that's the first thing I think everyone does after installing Adobe Reader.

  • I have an iMac and have been using Adobe reader successfully for sometime. Recently, however, whenever I go to sign a document on Adobe reader The document closes unexpectedly with an error statement. I have already uninstalled and reinstalled Adobe reade

    I have an iMac and have been using Adobe reader successfully for sometime. Recently, however, whenever I go to sign a document on Adobe reader The document closes unexpectedly with an error statement. I have already uninstalled and reinstalled Adobe reader with no improvement. What do I do next?

    Please post the full error message, plus OS and Reader versions.

  • I can't affix my valid digital signature to adobe reader pdf document?

    I can't affix my valid digital signature to adobe reader pdf document. When the signature field is clicked, it is not showing my digital ID so that I can sign with it. Why it is not displaying my valid digital ID?

    What is your operating system?  What is your Reader version?  What means "can not"?
    Can you post a screenshot of such a message "to buy Adobe XI"?

  • Getting rid of "Reading Untagged Document" dialog

    I scan documents to PDF soley for personal use.  What can I do to forever banish the "Reading Untagged Document" dialog:
    It is driving me to distraction since it ALWAYS somes up if I open a PDF created from a scan.
    Eric

    @Plumtree
    I do found the same symptom in ALi 6.5 and above portal. At first I thought it was browser security settings problem. But after trying Firefox/Opera/Chrome/SeaMonkey/Chrome with no luck, I think it's nothing to do with browser. It should be server side settings or gatewaying issue.
    I captured the header info, hope someone can shed some light:
    GET /portal/server.pt?open=18&objID=3995372&qid=84344995&rank=8&parentname=SearchResult&parentid=2&mode=2&in_hi_userid=791081&cached=true HTTP/1.1
    Host: one.bea.com
    User-Agent: Mozilla/5.0 (X11; U; Linux i686; en-US; rv:1.9.0.6) Gecko/2009020911 Ubuntu/8.10 (intrepid) Firefox/3.0.6
    Accept: text/html,application/xhtml+xml,application/xml;q=0.9,
    /;q=0.8
    Accept-Language: en-us,en;q=0.7,zh-cn;q=0.3
    Accept-Encoding: gzip,deflate
    Accept-Charset: ISO-8859-1,utf-8;q=0.7,;q=0.7*
    Keep-Alive: 300
    Proxy-Connection: keep-alive
    Referer: [http://one.bea.com/portal/server.pt?in_hi_space=SearchResult&in_hi_control=bannerstart&in_hi_userid=791081&in_tx_query=automation+failover]
    Cookie: ptLTCN=791081|1236555286|tFILLhlunrvHwrKAhE8pX0kaLA8=; BIGipServerPortal_All_HA=2651456010.20480.0000; ptLastLoginAuthSource=user%09twang%0Aauth%091; ASP.NET_SessionId=5ldm5vmqbsqvhb55csbvxajj; cal4515_reloadFlag=1; PTS_CM_76769597_reloadFlag=1
    HTTP/1.x 200 OK
    Date: Sun, 01 Mar 2009 23:24:26 GMT
    Content-Length: 1349
    Content-Type: text/html
    Cache-Control: private
    Set-Cookie: BIGipServerPortal_All_HA=2651456010.20480.0000; expires=Mon, 02-Mar-2009 04:30:17 GMT; path=/
    Server: Microsoft-IIS/6.0
    X-Powered-By: ASP.NET, ASP.NET
    X-AspNet-Version: 2.0.50727, 1.1.4322
    {color:#ff0000}*content-disposition: attachment; filename=PSR1-4656374030.html*{color}
    MICROSOFTOFFICEWEBSERVER: 5.0_Pub
    Content-Language: en
    PTGW-STREAMING: Yes
    Content-Encoding: gzip
    Vary: Accept-Encoding
    Via: 1.1 apac-nc02 (NetCache NetApp/6.0.6)

  • Transfering Adobe Reader App documents to new iPad?

    How do I transfer Adobe Reader App documents from my old iPad to the Adobe Reader App on my new iPad?

    Maybe using https://cloud.acrobat.com/ ?
    [topic moved to iOS subforum]

  • Adobe Reader XI Document Restrictions Summary

    I am attempting to configure Adobe Reader XI for Enterprise Deployment.  Our current version of Reader (9.5.1) has the following Document Restriction settings for every document that is opened with Reader:
    In version XI, those three options are all set to Allowed.  In our environment, it is unacceptable to have these marked as Allowed per requirements.
    Can someone please assist me with a method by which we can configure Adobe Reader to mark these settings as Not Allowed for all documents opened with Adobe Reader?

    With Adobe Acrobat you can set the security of documents.

  • I cannot open any Adobe reader pdf documents in windows

    I have tried every solution on the support and I still cannot open documents. For example I tried to open "benefits" pdf document and nothing but a blank screen comes up. I have adobe reader 10. PLEASE HELP!!!!!!!!

    Hi Shelby,
    Since it is an online document, can you please specify the link?
    Aslo try an other PDF dcument using your web browser like: http://www.adobe.com/aboutadobe/pressroom/pdfs/Adobe_Fast_Facts_3_2011.pdf
    What version of Adobe Reader are you using? What's your operating system and browser?

  • Why can adobe reader open documents preview can't?

    I recently came across a pdf here for a friend, and was shocked when preview couldn't open it, but adobe reader xi could. I had it in my head that PDF was a standard. Has adobe added something to it? Or did they just insert a script to force me to use their product? Would upgrading  to mountain lion fix my problem? (newer Preview?)
    Preview version 5.03

    I have it on the computer and it worked fine, I just didn't prefer the interface. (Also, possibly slower. Hard to measure)
    Maybe I wasn't clear. I had guessed that the program that could only be opened by Acrobat was made with Acrobat.
    What I wanted to know was why preview couldn't open it. Does every document created with Acrobat prevent other programs from opening it? It seems unlikely, as this is the first I have found with something like that. Is it a new thing with reader xi? How do they accomplish this? A change of headers? Some sort of non-standard encryption? An imbedded script?
    I suppose it is improbable that anyone actually knows...

  • Adobe Reader 8 - Document Security - conflicting information

    A PDF has been created in a process where Security is applied by itext sharp; and all values should be set to Allowed.
    When I check File > Properties > Security Tab (in adober reader 8) I can see:
    1) At the bottom a 'Document Restrictions Summary' section, but not all my values are "Allowed". So possibly something isn't right with the itext sharp process. However what is more confusing and the purpose of this post is that I can also see....
    2) At the top the Document Security section and a Show Details button. Selecting this brings up the Document Security dialog with another list of settings - some of which are a contradiction of those shown in the Summary list (point 1 above) e.g. Document Assembly is Not Allowed in 1) above, but is shown as Allowed in the separate Document Security dialog?????
    I can't find any information on the difference between these two sections and which Value is correct.
    Any help appreciated.
    ej.

    I just need to clarify this.
    So if I see the Document Assembly not allowed in the Reader, and if I can assemble the document in the Acrobat, what does it mean?
    I am submitting a government grant application, and they specify saying we have to submit the document with a setting that allow document assembly, commenting, editing, etc.  This is to allow reviewers to be able to comment on and assemble applications.
    Should I be worried when I see in Reader that Document Assembly is Not Allowed?  Or is this OK, as far as Document Assembly is allowed in Acrobat?
    Thank you,

  • Adobe Reader - Scanned document upside down

    I have scanned a letter (two pages) and the second page is showing as upside down, however the first page is the correct way up. I have tried rotating the document, but it only allows me to rotate both at the same time. Leaving me still with either the 2nd or 1st page the wrong way up. Any help would be great.
    Thanks.

    You cannot rotate a document with Adobe Reader.
    You can only rotate the view, that is something which affects all
    pages in the currently open document. To actually rotate pages you'd
    need Acrobat.
    Aandi Inston

  • Error message in an Adobe Reader PDF document

    "There is a problem with Adobe Acrobat/Reader. If it is running, please exit and try again. (0:104)."
    We have exited, reopened the file many times and have rebooted many time, but get same error.  The PDF file continues to refuse to download.  Any ideas on how to fix?
    Also, Adobe Reader will not update to my laptop that is running Win7.

    If you are seeing that when trying to download and view a PDF in a Browser, then you need to open the Adobe Reader program from the Applications folder and accept the license agreement. If you are getting that when trying to open the Adobe Reader application, then you should ask Adobe.

Maybe you are looking for

  • Officejet pro 8500A connected via wireless, but not accessible....

    I can t access my officejet pro printer via wifi, after a firmware upgrade last week. I can print however from my iPad, but not from my laptop. Both are connected to the same wireless signal. I can see in my printer and router that both are connected

  • Cant install new OS! and nothing works!

    i have a problem, my friend has come with his Powerbook G3 and has asked me to fix it, he had OS 9 installed but he had deleted a whole load of files, so most of his applications wouldnt start, missing plug ins etc, therefore he couldnt use any appli

  • My Ipod is missing

    I don't have the serial # and I was trying to find a different way to get my serial # like from my histroy record it give no intel on the Ipod touch so my question do any one know a trick to try to find the serial # without the device? I had done Icl

  • Third Party with Excise

    Hi all, We have a requirement as follows. 1) On receipt of order from the customer, company will supply the components required to the Vendor through Sales Order and Excise as the Vendor wants to utilize the Excise Benefits. 2) Vendor will procure fe

  • Can't get my x-y plot to work correctly

    I have followed the x-y example in the example finder and think i've done everything correctly but all i get when i run my RT vi is a vertical line jumping up and down as the x and y values change. I would like to have a decent x-y plot like the exam