Adobe Reader will not update from 11.0.0.6 to 11.0.0.7

Question

I have tried installing the update to my Windows 8.1 machine, but it fails every time. When I right click and run as administrator from the download, it extracts, then pops up with:
"The upgrade patch cannot be installed by the Windows Installer service because the program to be upgraded may be missing, or the upgrade patch may update a different version of the program. Verify that the program to be upgraded exists on your computer and that you have the correct upgrade patch."
From the Adobe ARM.log, there is an ERROR_SUCCESS that tells me it stayed at version 11.0.0.6.
From the AdobeSFX.log, there is a "Program finished with exit code:1642". (Which just tells me the same thing as the error pop up box.)
From the MSI Installation log there is this:
: Unknown\Absent: {AC76BA86-7AD7-0000-2550-7A8C40011007} - C:\ProgramData\Adobe\Setup\{AC76BA86-7AD7-1033-7B44-AB0000000001}\RDC\AdbeRdrUpd11007.msp
The upgrade cannot be installed by the Windows Installer service because the program to be upgraded may be missing, or the upgrade may update a different version of the program. Verify that the program to be upgraded exists on your computer and that you have the correct upgrade.
C:\Windows\Installer\2f8d0.msi
: Product: Adobe Reader XI (11.0.06) - Update '{AC76BA86-7AD7-0000-2550-7A8C40011007}' could not be installed. Error code 1642. Additional information is available in the log file C:\Users\ADMINK~1\AppData\Local\Temp\MSIcd3b7.LOG.
: Windows Installer installed an update. Product Name: Adobe Reader XI (11.0.06). Product Version: 11.0.06. Product Language: 1033. Manufacturer: Adobe Systems Incorporated. Update Name: {AC76BA86-7AD7-0000-2550-7A8C40011007}. Installation success or error status: 1642.
: Note: 1: 1708
: Product: Adobe Reader XI (11.0.06) -- Installation failed.
: Windows Installer installed the product. Product Name: Adobe Reader XI (11.0.06). Product Version: 11.0.06. Product Language: 1033. Manufacturer: Adobe Systems Incorporated. Installation success or error status: 1642.
: MainEngineThread is returning 1642
I am testing the update before doing an enterprise rollout to Win8 and Win7 machines. I have tried the standalone update on other computers (Win7 and Win8) and I cannot get it to update.
I downloaded from here:  Adobe - Adobe Reader Distribution Selecting Windows 8, English, and 11.0.0.7
From Administrative Command Line:
AdbeRdr11007_en_US.exe -nos_oC:\Users\$$$$$$$\Desktop\Reader -nos_ne
msiexec /a C:\Users\$$$$$$$\Desktop\Reader\Acroread.msi        network location: \\$$$$$$$\apps\adobe\reader11_0_0_7\
msiexec /a \\$$$$$$$\apps\adobe\reader11_0_0_7\AcroRead.msi /p C:\Users\$$$$$$$\Desktop\Reader\AdbeRdrUpd11007.msp
This is not working either - which is not surprising considering that the update itself will not run. I can only guess that somehow the 11.0.0.6 update was incorrect somehow, but I have been using the same process to update the machines for more than 5 update cycles, so I am not sure what might have changed.
The point is, I do not want to do a complete uninstall and clean install on all of the machines in the company. Can anyone give direction with this?

Answer 1

I disagree about corrupted install.  Every 11.0.6 pc in my enterprise also cannot upgrade to 11.0.7.  We make AIPs following the same process for each patch.   Something is not right with 11.0.7 MUI.  I can create the AIP for 11.0.7 but cannot get the GPO to upgrade previous installations.  I think something is seriously wrong with the 11.0.7 MUI msp
The upgrade cannot be installed by the Windows Installer service because the program to be upgraded may be missing, or the upgrade may update a different version of the program. Verify that the program to be upgraded exists on your computer and that you have the correct upgrade.
I am using the 11.0 MUI installer to create the AIP and then I patch the AIP with 11.0.7 MUI .msp file per normal practice like I always do.  I am able to sucessfully create the 11.0.7 AIP without errors but none of my 11.0.6 MUI clients will upgrade successfully and are left at 11.0.6.
Something is broken with the 11.0.7 MUI .msp file.
Like I said, we do this the same way each time depending on quarterly update or security update and it ALWAYS works fine.  This is well documented.  We are following the exact same steps and something is seriously wrong with the new 11.0.7 MUI .msp file.  It will not properly upgrade 11.0.6 MUI installations.
We are using the 11.0 MUI as the base for slipstreaming the new 11.0.7 MUI patch.
STEPS:
1. Download AdbeRdr11000_mui_std.zip and extract to temp directory.
2. Run: msiexec /a c:\aip\temp\acroread.msi TARGETDIR="c:\aip\11.0.7"
3. Copy the AdbeRdrUpd11007_MUI.msp patch to c:\aip\11.0.7\
4. Run:  msiexec /a c:\aip\11.0.7\acroread.msi /p c:\aip\11.0.7\AdbeRdrUpd11007_MUI.msp
5.  Choose c:\aip\11.0.7 as the installation folder
6.  When completed Copy c:\aip\11.0.7 to \\servername\AIP\
7.  Configure GPO to upgrade over the top of existing installation of previous GPO 11.0.6 MUI using the correct UNC folder
This has worked every time other than this 11.0.7 MUI msp file.  It will not upgrade 11.0.6 installations.