Adobe Reader won't open automatically when clicking on online form link

I created a form in LiveCycle Designer, reader-enabled it, and then it was uploaded to a university website for students to access to apply for graduation from an advanced degree program. However, when students click the link, the dreaded "Please wait...If this message is not eventually replaced by the proper contents of the document, your PDF viewer may not be able to display this type of document. [...]" appears. In the top right corner of the browser, a little button that says "Open with different viewer" is also displayed, which has to be pressed and then Adobe Reader has to be manually selected to open the form...the problem is that students are not aware of the button in the corner and simply believe the form is not working properly. To avoid the many frantic student calls as they get the "error" message, I was wondering if there is a way to upload a form to default to the Adobe Reader, without having to set this on every machine individually. I don't know much about the website portion of this project, so any ideas or thoughts would be greatly appreciated. If this is something that could be set on the form end itself (although I am not sure how you would), please also let me know. I have attached the screen shots with the first error message and the button in the top right and the selection for the viewer that comes up after pressing the button (once you select the reader in this step, it opens just fine). If there is any additional information I should provide to solve this problem, just let me know.
The form is linked online at http://www.uccs.edu/Documents/graduateschool/CORRECT%20Application%20for%20Admission%20to% 20Candidacy%208_22_14.pdf
Thanks in advance for any thoughts on the issue.
Kristin

You are using either the built-in Mozilla PDF Viewer or the built-in Chrome PDF VIewer and have a LiveCycle Designer XFA form being viewed.  You need to configure the web browser accordingly.
XFA-based PDF forms on Mozilla Firefox and Google Chrome
There are are probably registry entries available for setting this up in the HKEY_CURRENT_USER registry hive for both Mozilla Firefox and Google Chrome, but I don't know them and have not seen them posted on any vendor site.  Then again, I haven't looked either.   

Similar Messages

  • Adobe Reader won't start automatically

    I've downloaded Adobe Reader to my Windows8 system,, but when I try to open a pdf file fom on-line it asks me which App I want to use, but Reader isn't listed as a choice.  When I clik look for other Apps on computer, I can't find Reader anywhere (not in programs, documents, etc).  It will not start automatically.  The only way I can't make it work is by Saving the pdf file, then going to my graphic start page and cliking the Adobe reader icon which has been there (and only there) since it was downloaded.  It's really time consuming and I have a lot of psf files I have to go back and delte from my downloads

    the App version self-loaded and it worked initially whenever I tried to open a pdf file, but this is a new touchscreen Acer and I'm used to having actual programs, not Apps and I don't quite understand it yet...Of course like everything else with Windows 8, most thing don't work the way they used to  after you do any updates.   I'd love to go back to Windows 7, or even XP.  I got this for Christmas and so far (according to it's own software program), it's shut down a total of 418 times, the majority of causes had to do with Explorer.
          From: pwillener <[email protected]>
    To: Ralf Larsen <[email protected]>
    Sent: Thursday, April 2, 2015 7:24 PM
    Subject:  Adobe Reader won't start automatically
    Adobe Reader won't start automatically
    created by pwillener in Adobe Reader - View the full discussionYou write that you "downloaded" Adobe Reader, but did you also install it? What is your current default file association for .pdf files? If the reply above answers your question, please take a moment to mark this answer as correct by visiting: https://forums.adobe.com/message/7400948#7400948 and clicking ‘Correct’ below the answer Replies to this message go to everyone subscribed to this thread, not directly to the person who posted the message. To post a reply, either reply to this email or visit the message page: Please note that the Adobe Forums do not accept email attachments. If you want to embed an image in your message please visit the thread in the forum and click the camera icon: https://forums.adobe.com/message/7400948#7400948 To unsubscribe from this thread, please visit the message page at , click "Following" at the top right, & "Stop Following"  Start a new discussion in Adobe Reader by email or at Adobe Community For more information about maintaining your forum email notifications please go to https://forums.adobe.com/thread/1516624.

  • Adobe Reader won't open

    just posted a long question (1st time on this forum) & been sent here after creating a username - do I really need to re-type everything all over again or can someone there see it?
    just in case.....
    Adobe Reader won't open - I eventually get a message saying there is no default mail client & telling me to run Outlook & set it as the default mail client (I'm not going to do that).  I then get a message saying that Adobe is not responding.  Uninstalled & re-installed & problem persists.

    Since you mention Outlook, I assume that you are on Windows.  Here are some things to try...
    Using Windows Explorer navigate to C:\Program Files (x86)\Adobe\Reader 11.0\Reader, then double-click on Eula.exe and accept the license agreement
    Can you open Adobe Reader by itself?  If so, try disabling Protected Mode [Edit | Preferences | Security (Enhanced)].
    If you cannot open Reader by itself, try to disable Protected Mode in the registry; download, unzip, then run the attached registry script
    It could even be a malware issue; see http://helpx.adobe.com/acrobat/kb/reader-core-dll-error.html
    philwhitesides wrote:
    just posted a long question (1st time on this forum) & been sent here after creating a username - do I really need to re-type everything all over again or can someone there see it?
    There are multiple problems with these forums, and unfortunately things like that happen all the time (to all of us).

  • Adobe reader won't open on iPad after recent update

    After most recent update, adobe reader won't open on my iPad. I have lots of docs that I need to get to. Please help.

    This forum is probably the best you can do. We're now on the weekend, and Adobe engineers don't work 24/7. When they return on Monday and see the reports, they'll work to fix it. The update will need to be submitted to Apple and then approved for an update.
    Note that there are other apps on the App Store which can read PDFs.

  • Adobe reader won't open, even after re-download

    adobe reader won't open because of error - NEED PDF READER NOW!!!!!!!!!

    The reason is Adobe has not updated there software yet to play well with Mavericks. The fault is of course with the Adobe Software. I suggest you go to there web site and see if they have a fix yet for there software, If not all you can do is continue to check back with them or get on there fourms and see what others have to say about this same issue.

  • Adobe Reader won't open PDFs

    Why do I keep getting an error message when I try to print a PDF with Adobe Reader? It says that I have to sign the user agreement. I have already done this at least 10 times....

    The ikon appears on my desktop ok.  But when I click on it I get the following message:
    Adobe Reader could not open "Paul Voigt and Edison Bell.pdf" because it is either not a supported
    file type or because the file has been damaged (for example, it was sent as an email attachment and
    wasn't correctly decoded.
    I get this message every time I try to use Adobe Reader!
    Doug

  • Thumbnail pics won't open up when clicked on in Firefox. This is happening on more than one website.

    When you click on a small picture on a website (i.e. Facebook) a new page opens up with the comments showing but the picture does not show. This has also happened on some other websites I have been on too. This problem has been happening for months to me and I downloaded Google Chrome to get around the problem.

    You may have accidentally clicked the 'Block Images' item in the right click context menu while trying to save an image.
    Check the image exceptions: Tools > Options > Content >Load Images >Exceptions
    * See: [http://support.mozilla.com/en-US/kb/Options+window+-+Content+panel Options window - Content panel]
    A way to see which images are blocked is to click the Site Identification icon (favicon/image on the left end of the location bar) and click the "More Information" button.
    *The Security tab of the Page Info window (also accessible via Tools > Page Info).
    *Go to the Media tab of that Page Info window.
    *Select the first image and scroll down though the list with the Down arrow.
    *If an image in the list is grayed and there is a check mark in the box "Block Images from..." then remove the check mark to unblock the images from that domain.
    Also see:<br />
    * [[Images or animations do not show]]
    * [http://kb.mozillazine.org/Images_or_animations_do_not_load Images or animations do not load (Mozillazine KB article)]
    <br />
    Other issues you should attend to. You have plugins with know security risks. You should update your plugins.
    * Adobe Shockwave for Director Netscape plug-in, version 11.0
    * Adobe PDF Plug-In For Firefox and Netscape "9.3.3"
    * Java Plug-in 1.6.0_01 for Netscape Navigator (DLL Helper)
    **This is a very old version of Java
    **For a clean start, you should probably uninstall the old version before installing the current version, unless you have a use for the old version.
    #'''Check your plugin versions''': http://www.mozilla.com/en-US/plugincheck/
    #*'''Note: plugin check page does not have information on all plugin versions'''
    #'''Update Shockwave for Director'''
    #*NOTE: this is not the same as Shockwave Flash; this installs the Shockwave Player.
    #*Use Firefox to download and SAVE the installer to your hard drive from the link in the article below (Desktop is a good place so you can find it).
    #*When the download is complete, exit Firefox (File > Exit)
    #*locate and double-click in the installer you just downloaded, let the install complete.
    #*Restart Firefox and check your plugins again.
    #*'''<u>Download link and more information</u>''': http://support.mozilla.com/en-US/kb/Using+the+Shockwave+plugin+with+Firefox
    #'''Update Adobe Reader (PDF plugin):'''
    #*From within your existing Adobe Reader ('''<u>if you have it already installed</u>'''):
    #**Open the Adobe Reader program from your Programs list
    #**Click Help > Check for Updates
    #**Follow the prompts for updating
    #**If this method works for you, skip the "Download complete installer" section below and proceed to "After the installation" below
    #*Download complete installer ('''if you do <u>NOT</u> have Adobe Reader installed'''):
    #**Use Firefox to download and SAVE the installer to your hard drive from the link in the article below
    #**On the Adobe page, un-check any extra items (i.e. Free McAfee® Security Scan Plus) then click Download button
    #**If you see message just under tabs, DO NOT click the Allow button, instead click below that where it says "click here to download".
    #**Click "Save to File"; save to your Desktop (so you can find it)
    #**After download completes, close Firefox
    #**Click the installer you just downloaded and allow the install to continue
    #***Note: Vista and Win7 users may need to right-click the installer and choose "Run as Administrator"
    #**'''<u>Download link and more information</u>''': https://support.mozilla.com/en-US/kb/Using+the+Adobe+Reader+plugin+with+Firefox#Installing_and_updating_Adobe_Reader
    #*After the installation, start Firefox and check your version again.
    #'''Update Java:'''
    #* Download and update instructions: https://support.mozilla.com/en-US/kb/Using+the+Java+plugin+with+Firefox
    #* Removing old versions: http://www.java.com/en/download/faq/remove_olderversions.xml
    #* After the installation, start Firefox and check your version again.

  • Adobe reader won't open and closes internet when trying to open a pdf

    I'm not sure when it started, but for the last 2 weeks every time I try to open a pdf file on the internet it stops and says "internet Explorer has stopped working" and will then close the window.  I thought it was just a cable (internet connection) problem since we had been having issues in that area, but now that's fixed and I still cannot open a pdf on the internet.  I uninstallled and restarted and re-installled Adobe Reader and I can't even open Adobe Reader much less a pdf from the internet.  Please help!  I've also tried installing Safari and it has the same results.  I'm sure it has to do with my Reader, but I just don't know how to fix it.

    I finally uninstalled Adobe Reader and found a free pdf reader program.  At least now I can save the file I want to look at and can
    open it with the other program.  Thanks for all your suggestions and help.  I learned a lot of new things.  Sorry Adobe... your loss

  • Adobe Reader won't open after successful installation??

    Hi guys,
    I recently installed the latest version of Adobe Reader for my Macbook Air and even got a confirmation that it was successfully installed and everything and yet when I click on its icon, it just won't open. Usually with Macs, the application icon will bounce up and down as the application is loading or waiting to open but the Adobe icon just moves once then stops, and nothing happens. It would say that it is "open" because it gives me the "quit" option when I right click on the icon. I've tried downloading it again twice but it still won't budge and worst of all, it doesn't give me any clues as to what is wrong with it or what I can do about it.
    So if any of you know a solution, please let me know and thank you in advance!

    Moving this discussion to the Adobe Reader forum.

  • Itunes won't open automatically when I plug iphone in

    I have recently had a lot of trouble syncing calendars with my iphone.  I have done all sorts of restarts etc.  One problem throughout (recent) is that when I plug my ipne in, itunes won't start up automatically and sync.  I cannot tick the box on itunes saying "open itunes when this phone is connected" as it is pale grey and won't let me.  Anyone any other ideas?  Everything is updated.
    I am on a mac and running Mac OS  X version 10.6.7
    itunes version 10.2.2 (12)

    Thanks!
    The likeliest possibility I can think of based on your symptoms is damaged Apple Application Support program files. (Much like iTunes versions 9.0.x, iTunesHelper requires a properly functioning Apple Application Support in order to work correctly.)
    *Assuming that you don't have a Safari for Windows version 4.0.5 installed on that system,* I'd try the following technique with a 32-bit Vista:
    http://discussions.apple.com/thread.jspa?threadID=2256037
    *If you have a Safari 4.0.5 installed on the system* we'll need to try something different. (We need to make sure that you have an Apple Application Support 1.2.0 on the PC in order for Safari 4.0.5 to work ... at the present point in time, the procedure I outline above will only put an Apple Application Support version 1.1.0 back on your PC.)

  • Adobe Reader won't open  Tried installing updated Adobe Reader and error came up in the process and told me to contact software manufacturer.  Could I uninstall current Adobe Reader and then try installing the current AR?  Any ideas?

    My Adobe Reader wouldn't download tickets.  Tried opening Adobe Reader application but it would not open.  I saw my Adobe Reader needed to be updated, so I attempted to install new Adobe Reader.  When it came to finalizing, it said there is an error and can't do.  Any ideas?  I have no functioning Adobe reader.  Should I uninstall old Adobe Reader and then try installing the updated AR?

    (Had to step away & do things) I can't even open up the Adobe Reader application to uninstall; get message it won't open. And now have more things needing to be downloaded to print.  Any ideas on how to open the app, so I can uninstall.  I have a MAC OS X 10.9.4  When the installation initially failed I received this message from Adobe, " Adobe Reader Installation Error  Package name Adobe Reader xi (11.0.07)  Installer: installing abase path/installer: The install failed  (The install encountered an error that caused the installation to fail.  Contact the software manufacturer for assistance.)  It did not specify what the error was

  • Adobe reader won't open PDF file

    I have Adobe Reader 9 and Windows 8 on a Dell computer. When I try to open a PDF file from a website it sends me to my Library on my computer and won't open the file. If I try to open a PDF file from my Desktop, it opens OK. What can I do to fix this?

    Do you use Firefox' own PDF viewer, or the Adobe Reader plugin?  See http://helpx.adobe.com/acrobat/kb/pdf-browser-plugin-configuration.html

  • Adobe reader won't open pdf files

    I was hoping someone can help. I have Windows XP, and I use Firefox as my web browser. I have installed Adobe Reader, and when I click on a pdf link, in the lower left field of the screen it reads as follows: 'connecting, waiting, stopped' it repeats this over, and over, and over. I eventually have to right click and save the link to the desktop, but this is becoming entirely too frustrating........I have since uninstalled Adobe, and re-installed it, but nothing changed. I even uninstalled Firefox and re-installed, but to no avail.
    If anyone has a fix, I am open to your suggestions.
    Thank you.

    Jeff
    Have a look here:
    http://support.mozilla.com/en-US/kb/Opening+PDF+files+within+Firefox
    (http://preview.tinyurl.com/5a6klx)
    it's probably an issue with the Firefox plugin for Adobe Reader.
    John

  • HT1199 Adobe Reader won't open as freestanding program, only in browser

    This has been going on for a while, perhaps since the upgrade to Lion OS.  I understand that I need to open Adobe Reader and uncheck the instruction to open in a browser.  However, when I click on Adobe Reader app the icon appears in the dock bar at the bottom of my screen, but this doesn't give me access to either settings or preferences; when I double click on it to open the program window, nothing happens that I can tell.  It's like a catch 22, where I can't get to where I want to go from here...  What can I do to get out of this vicious circle?  The immediate issue is that a PDF ebook file will not open with the correct formatting in Firefox, and in Safari all I get is the first of 100 or so pages!  Tech support at the PDF file's server has attempted to duplicate my problem on a Macbook Pro in both Firefox and Safari, and reports that their formatting is perfect...the problem resides only on my machine.  I have deleted the downloaded copy of the PDF file, then redownloaded it; no improvement.  I have uninstalled Adobe Reader, redownloaded and reinstalled it, checked for updates, rebooted; no improvement.  By the way, Mozilla reports an instability problem with one of Adobe Reader's components, and has disabled it in Firefox; when I re-enable it and try to open a PDF file in Firefox, all I get is a blank page; behavior that corresponds with the problem documentation.

    The checkbox specifying open pdf files in browser is checked as default, but grayed out and I cannot change it.
    You are correct. If you really don't want the Reader to launch in Safari, shut down Safari. Go to the /Library/Internet Plug-Ins/ folder and remove the following two files:
    AdobePDFViewer.plugin
    AdobePDFViewerNPAPI.plugin
    You may need to enter your admin password to complete the operation. If you check the Reader's preferences after that, you'll note that the check box is now off, though still grayed out.
    Note though that this will not prevent PDF files from displaying in Safari since Safari itself will do that. This is assuming you are always doing a standard left button mouse click on any PDF link. In which case, the default is always to display the PDF file in the browser.
    There is no way to open PDF files online directly into the Reader or Preview. You can wait until it finishes loading in the browser. Move towards the bottom of the screen and you'll have these choices (without the Adobe Reader plug-ins active):
    Click on the third icon, which looks like a loupe on some paper. The PDF in the browser will then open into your default PDF viewer. Your only other option is to right click on a PDF link and choose Download Linked File, or Download Linked File As to save the PDF to your hard drive. From there, you then open it with the Reader.
    Neither is what you want (opening a PDF online directly into a browser), but as I noted, it can't be done. The browser is the application with direct access to the online source, not the PDF viewer, or any other app.

  • Adobe Reader 9.1 crashes browser when clicking PDF links

    Steps to recreate issue:
    1. With Adobe Reader 9 loaded on your Windows PC...
    2. With ANY browser, go to any url where you can download PDF forms (ex. www.dlis.dla.mil/PDFs/DD2875.pdf  OR  http://www.irs.gov/app/picklist/list/formsInstructions.html and click on any .pdf form)
    Results: The browser (whether IE 6, 7, 8 or Firefox, Netscape, etc) will crash.  The support window takes you to a place that informs you it is an Adobe problem.
    Expected results: The PDF should be opened and displayed as usual.
    Mitigation: It only occurs with Adobe Reader 9.  When I uninstalled Adobe Reader 9, and reinstalled 8.1.3 there was no issue.
    Can I get a witness?
    How about a fix for this?
    [I also work at government sites where they have lots of .pdfs accessible online.  They cannot open any of them because of this issue with Adobe Reader 9; the browser just crashes and that is the end of that.]

    You could try some of these: http://forums.adobe.com/thread/391737
    However, sometimes replacing \windows\system32\ace.dll with the adobe one in \program files\adobe ...... reader\ace.dll has been said to work.  Really ugly fix - hopefully someone at Adobe corrects this issue in the future.

Maybe you are looking for

  • Latest Flash Player crashes on MacOSX with certain movies

    hi, When I try the latest flash player 10.0 r22 with Safari 4.0.1 or FireFox. I tried on 3 different computer running 10.5.7 with latest version of flash. The following movies keeps on crashing the browser: http://www.deredactie.be click on any of th

  • Mouse pointer! - oh yeah!

    HELLo Everybody! i got me a question...is it possible to make the mouse pointer change well it was in your app?

  • Crystal reports 8.5 runtime directories search order

    Hi, We are deploying an application based on run-time crystal reports 8.5 SP3. We connect to SqlServer via ODBC, using C++ API CRPE.H. The runtime includes CRPE32. DLL + P2SODBC.DLL + Microsoft MDAC last version Everything works fine, but we isolated

  • Read mails with embedded screenshot and .msg attachment

    Hi Folks, Requirement : Fetch emails from an email box and store it in Oracle Database for further processing. Issue faced : 1) I am unable to fetch the screenshot embedded in the email. I tried fetching them as an attachment, but when I try to open

  • Execute mbox2mysql  command in java

    mbox2mysql -u <Database username> -p <Database password> -d <Database Name> -q �<Select Query>� --silent -e > <Mbox File Name> how to excute above command in java plz help me