Adobe reader won't open file

Bought a new computer last Jan. since then Adobe won't open files , tells me : either not a supported file
or file dammaged / eg. sent as an email , not correctly decoded. Can you help. ML

Please provide a detailed description of your problem. Platform? OS and Reader versions? Where are those files? How are you trying to open them? Could you open them before?

Similar Messages

  • Adobe Reader won't open

    just posted a long question (1st time on this forum) & been sent here after creating a username - do I really need to re-type everything all over again or can someone there see it?
    just in case.....
    Adobe Reader won't open - I eventually get a message saying there is no default mail client & telling me to run Outlook & set it as the default mail client (I'm not going to do that).  I then get a message saying that Adobe is not responding.  Uninstalled & re-installed & problem persists.

    Since you mention Outlook, I assume that you are on Windows.  Here are some things to try...
    Using Windows Explorer navigate to C:\Program Files (x86)\Adobe\Reader 11.0\Reader, then double-click on Eula.exe and accept the license agreement
    Can you open Adobe Reader by itself?  If so, try disabling Protected Mode [Edit | Preferences | Security (Enhanced)].
    If you cannot open Reader by itself, try to disable Protected Mode in the registry; download, unzip, then run the attached registry script
    It could even be a malware issue; see http://helpx.adobe.com/acrobat/kb/reader-core-dll-error.html
    philwhitesides wrote:
    just posted a long question (1st time on this forum) & been sent here after creating a username - do I really need to re-type everything all over again or can someone there see it?
    There are multiple problems with these forums, and unfortunately things like that happen all the time (to all of us).

  • Adobe reader won't open on iPad after recent update

    After most recent update, adobe reader won't open on my iPad. I have lots of docs that I need to get to. Please help.

    This forum is probably the best you can do. We're now on the weekend, and Adobe engineers don't work 24/7. When they return on Monday and see the reports, they'll work to fix it. The update will need to be submitted to Apple and then approved for an update.
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  • Adobe reader won't open, even after re-download

    adobe reader won't open because of error - NEED PDF READER NOW!!!!!!!!!

    The reason is Adobe has not updated there software yet to play well with Mavericks. The fault is of course with the Adobe Software. I suggest you go to there web site and see if they have a fix yet for there software, If not all you can do is continue to check back with them or get on there fourms and see what others have to say about this same issue.

  • Adobe Reader could not open "file"

    Adobe Reader could not open "file" because it is either not a supported file or it has been damaged. All files and programs on the desktop are shown as Adobe Reader ikons. When I remove the Adobe Reader program, the desktop is ok but when I reinstall the Adobe Reader it makes a mess again on the desktop and in all programs. It seems that the Adobe Reader is somehow a default program for all applications. How do I solve that problem? Best regards Helle D.

    For your first question: are you sure that 'file' is a PDF file and that it is not damaged? And you may find this useful for your second question:
    http://helpx.adobe.com/acrobat/kb/application-file-icons-change-acroba t.html

  • Adobe Reader won't open PDFs

    Why do I keep getting an error message when I try to print a PDF with Adobe Reader? It says that I have to sign the user agreement. I have already done this at least 10 times....

    The ikon appears on my desktop ok.  But when I click on it I get the following message:
    Adobe Reader could not open "Paul Voigt and Edison Bell.pdf" because it is either not a supported
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    I get this message every time I try to use Adobe Reader!
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  • Adobe reader won't open PDF file

    I have Adobe Reader 9 and Windows 8 on a Dell computer. When I try to open a PDF file from a website it sends me to my Library on my computer and won't open the file. If I try to open a PDF file from my Desktop, it opens OK. What can I do to fix this?

    Do you use Firefox' own PDF viewer, or the Adobe Reader plugin?  See http://helpx.adobe.com/acrobat/kb/pdf-browser-plugin-configuration.html

  • Adobe reader won't open pdf files

    I was hoping someone can help. I have Windows XP, and I use Firefox as my web browser. I have installed Adobe Reader, and when I click on a pdf link, in the lower left field of the screen it reads as follows: 'connecting, waiting, stopped' it repeats this over, and over, and over. I eventually have to right click and save the link to the desktop, but this is becoming entirely too frustrating........I have since uninstalled Adobe, and re-installed it, but nothing changed. I even uninstalled Firefox and re-installed, but to no avail.
    If anyone has a fix, I am open to your suggestions.
    Thank you.

    Jeff
    Have a look here:
    http://support.mozilla.com/en-US/kb/Opening+PDF+files+within+Firefox
    (http://preview.tinyurl.com/5a6klx)
    it's probably an issue with the Firefox plugin for Adobe Reader.
    John

  • New HTC Windows 8 phone Adobe Reader won't open all Adobe files

    HTC Windows 8 phone Adobe Reader is not compatible with all Adobe files. Will open some but not all.

    Hi byron,
    What kind of pdfs are these?
    Would it be possible to share a sample file with me at: [email protected]  so that I can have a look.
    Regards,
    Rave

  • Adobe reader won't open and closes internet when trying to open a pdf

    I'm not sure when it started, but for the last 2 weeks every time I try to open a pdf file on the internet it stops and says "internet Explorer has stopped working" and will then close the window.  I thought it was just a cable (internet connection) problem since we had been having issues in that area, but now that's fixed and I still cannot open a pdf on the internet.  I uninstallled and restarted and re-installled Adobe Reader and I can't even open Adobe Reader much less a pdf from the internet.  Please help!  I've also tried installing Safari and it has the same results.  I'm sure it has to do with my Reader, but I just don't know how to fix it.

    I finally uninstalled Adobe Reader and found a free pdf reader program.  At least now I can save the file I want to look at and can
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  • When trying to open .pdf files i get a gray screen with message"adobe reader can"t open file.If running please exit and try again  15:3"..any ideas

    Cannot open >pdf files..Keep getting gray screen with following message  "error trying to open file..if adobe reader is running exit and try again 15.3"

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  • Adobe Reader won't open after successful installation??

    Hi guys,
    I recently installed the latest version of Adobe Reader for my Macbook Air and even got a confirmation that it was successfully installed and everything and yet when I click on its icon, it just won't open. Usually with Macs, the application icon will bounce up and down as the application is loading or waiting to open but the Adobe icon just moves once then stops, and nothing happens. It would say that it is "open" because it gives me the "quit" option when I right click on the icon. I've tried downloading it again twice but it still won't budge and worst of all, it doesn't give me any clues as to what is wrong with it or what I can do about it.
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  • Adobe Reader won't open pdfs. Message : Fatal Error: Acrobat failed to connect to a DDE server.

    What can I do to restore my Adobe Reader to working order. Worked fine yesterday. Today, won't open any pdf  docs in Adobe or saved on the computer. Message keeps popping up: Fatal Error: Acrobat failed to connect to a DDE server.

    DDE stands for Dynamic Data Exchange, check this threat
    http://forums.adobe.com/message/1877300#1877300

  • HT1199 Adobe Reader won't open as freestanding program, only in browser

    This has been going on for a while, perhaps since the upgrade to Lion OS.  I understand that I need to open Adobe Reader and uncheck the instruction to open in a browser.  However, when I click on Adobe Reader app the icon appears in the dock bar at the bottom of my screen, but this doesn't give me access to either settings or preferences; when I double click on it to open the program window, nothing happens that I can tell.  It's like a catch 22, where I can't get to where I want to go from here...  What can I do to get out of this vicious circle?  The immediate issue is that a PDF ebook file will not open with the correct formatting in Firefox, and in Safari all I get is the first of 100 or so pages!  Tech support at the PDF file's server has attempted to duplicate my problem on a Macbook Pro in both Firefox and Safari, and reports that their formatting is perfect...the problem resides only on my machine.  I have deleted the downloaded copy of the PDF file, then redownloaded it; no improvement.  I have uninstalled Adobe Reader, redownloaded and reinstalled it, checked for updates, rebooted; no improvement.  By the way, Mozilla reports an instability problem with one of Adobe Reader's components, and has disabled it in Firefox; when I re-enable it and try to open a PDF file in Firefox, all I get is a blank page; behavior that corresponds with the problem documentation.

    The checkbox specifying open pdf files in browser is checked as default, but grayed out and I cannot change it.
    You are correct. If you really don't want the Reader to launch in Safari, shut down Safari. Go to the /Library/Internet Plug-Ins/ folder and remove the following two files:
    AdobePDFViewer.plugin
    AdobePDFViewerNPAPI.plugin
    You may need to enter your admin password to complete the operation. If you check the Reader's preferences after that, you'll note that the check box is now off, though still grayed out.
    Note though that this will not prevent PDF files from displaying in Safari since Safari itself will do that. This is assuming you are always doing a standard left button mouse click on any PDF link. In which case, the default is always to display the PDF file in the browser.
    There is no way to open PDF files online directly into the Reader or Preview. You can wait until it finishes loading in the browser. Move towards the bottom of the screen and you'll have these choices (without the Adobe Reader plug-ins active):
    Click on the third icon, which looks like a loupe on some paper. The PDF in the browser will then open into your default PDF viewer. Your only other option is to right click on a PDF link and choose Download Linked File, or Download Linked File As to save the PDF to your hard drive. From there, you then open it with the Reader.
    Neither is what you want (opening a PDF online directly into a browser), but as I noted, it can't be done. The browser is the application with direct access to the online source, not the PDF viewer, or any other app.

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