Adobe Reader x 10.0.1 Crashes IE on window 7
I have recently upgraded to Adobe Reader X (10.0.1). Ever since every now and then while trying to open a PDF via IE (7), IE crashes. It was working fine with the previous Adobe version. My current OS is windows 7.
Any help / comments will be greatly appreciated
Considerimg http://ardownload.adobe.com/pub/adobe/reader/win/10.x/10.0.1/en_US/AdbeRdr1001_en_US.exe
is the latest version, I assume you did not read the original post.
An "upgrade" would be to go back to the earlier version that does not crash so much.
Similar Messages
-
Adobe Reader 11.0.1.36 crashes when printing
When attempting to print on an HP LaserJet printer, Adobe Reader 11.0.1.36 crashes with the folling error:
Problem signature:
Problem Event Name: APPCRASH
Application Name: AcroRd32.exe
Application Version: 11.0.1.36
Application Timestamp: 50d0b932
Fault Module Name: StackHash_21b4
Fault Module Version: 6.1.7601.17725
Fault Module Timestamp: 4ec49b60
Exception Code: c0000374
Exception Offset: 000c380b
OS Version: 6.1.7601.2.1.0.256.48
Locale ID: 2057
Additional Information 1: 21b4
Additional Information 2: 21b47e7cb79c7a333094519068d13981
Additional Information 3: 7a3b
Additional Information 4: 7a3b65e38c6ef11c42496196fbe749bf
I see that this problem occured with earlier versions and was later fixed. Is a fix available for this version?
thanksThanks for the link, but installing the flash player and the newer version of the Reader [11.0.02] doesn't help. So I had to reinstall the X version to make things work. I want to make a bug report but the form isn't working either!
-
Adobe Reader 11.2.1 still crashing
We are still having crash issues with Adobe 11.2.1. We are using Android 4.3 operating system. We have been using the same fillable forms since before the last two Adobe Reader updates in April 2014.
These forms were not causing the program to crash before the updates. We have uninstalled and reinstalled Adobe Reader multiple times. The forms crash when advancing from fillable box to fillable box, when switching from signature/freehand to fillable box, etc.
We have tried several different forms with the same result. Is there anything else we should try to get Reader working properly?I am so sorry that your email attachments did not get through. Because the Adobe forums do not accept email attachments.
You can either
(a) Sign in using the web browser and find your post
Adobe Reader 11.2.1 still crashing
and attach each video to your existing reply by clicking the Video icon.
or
(b) Send all of your videos to [email protected] as email attachments. (No .zip file please)
Thank you very much for your help! -
Adobe Reader 9.3.0.148 crash on launch PDF from explorer
The following crash occurs when launching a .PDF file from Windows Explorer:
acrord32.exe
acrord32.dll v9.3.0.148 offset 001937FA
Uninstalling and re-installing Adobe Reader doesn't help.
This is a Windows XP system.
Viewing a PDF via Internet Explorer (add-in) does work.
Any ideas on how to get this solved?
Thanks,
WouterTry uninstalling, running the Microsoft Installer Cleanup tool then re-installing.
-
Adobe Reader X 10.1.2 crashing
We have just updated from Reader X 10.0.1 to 10.1.2 to resolve a crashing issue, and everything appeared to be fine, for a day. Now, only 1 of 3 Citrix servers has Adobe Reader X working correctly.
Citrix servers are Win2k3 R2 Enterprise 64 bit, updated to Jan 23 with all MS Updates, however we take Citrix out of the equation by logging onto the server itself and running the reader and it still crashes, seems mostly when selecting Edit->Preferences, (Protected mode is off), other times it crashes attempting to open a file. Any suggestions or advice would be greatly appreciated.
Event Viewer entry:
Event Type: Information
Event Source: Application Error
Event Category: (100)
Event ID: 1004
Date: 25/01/2012
Time: 3:10:25 PM
User: N/A
Computer: %COMPUTERNAME%
Description:
Reporting queued error: faulting application AcroRd32.exe, version 10.1.2.45, faulting module unknown, version 0.0.0.0, fault address 0x000528ef.
For more information, see Help and Support Center at http://go.microsoft.com/fwlink/events.asp.
Data:
0000: 41 70 70 6c 69 63 61 74 Applicat
0008: 69 6f 6e 20 46 61 69 6c ion Fail
0010: 75 72 65 20 20 41 63 72 ure Acr
0018: 6f 52 64 33 32 2e 65 78 oRd32.ex
0020: 65 20 31 30 2e 31 2e 32 e 10.1.2
0028: 2e 34 35 20 69 6e 20 75 .45 in u
0030: 6e 6b 6e 6f 77 6e 20 30 nknown 0
0038: 2e 30 2e 30 2e 30 20 61 .0.0.0 a
0040: 74 20 6f 66 66 73 65 74 t offset
0048: 20 30 30 30 35 32 38 65 000528e
0050: 66 fWe currently have Acrobat reader 9.5 installed not 10
I spoke with my IT security team and they do not want me to remove
security patches. So I'm going to upgrade from 9.5 to version 10 (Server
2003 x64 R2 SP2) and then apply a hotfix they told me about for version 10
that addresses this issue.
Can you send me a pointer for the acrobat reader 10 for Server 2003 x64
complete package as my servers are behind several firewalls. And the link
for the hotfix?
Thank you
Mike
Michael P. Pickard
Enterprise Technologist
USIS Infrastructure Architecture
Thin Client Computing
John Hancock 200 Berkeley Street Boston, MA 02116
Desk: 617-663-2848 Mobile: 617-763-9190
Email: [email protected]
From: Ankit_Jain <[email protected]>
To: JHMPPICK <[email protected]>
Date: 02/29/2012 01:50 AM
Subject: Adobe Reader X 10.1.2 crashing
Re: Adobe Reader X 10.1.2 crashing
created by Ankit_Jain in Adobe Reader - View the full discussion
Could you please check and see if you have the MS patch KB2624667
installed on your Citrix servers? (You can check the same via the Control
Panel > Add/Remove Programs and selecting the checkbox to "Show All
Udpates"
If so, try uninstalling the same and see if it fixes the problem.
Replies to this message go to everyone subscribed to this thread, not
directly to the person who posted the message. To post a reply, either
reply to this email or visit the message page: [
http://forums.adobe.com/message/4236249#4236249]
To unsubscribe from this thread, please visit the message page at [
http://forums.adobe.com/message/4236249#4236249]. In the Actions box on
the right, click the Stop Email Notifications link.
Start a new discussion in Adobe Reader by email or at Adobe Forums
For more information about maintaining your forum email notifications
please go to http://forums.adobe.com/message/2936746#2936746.
STATEMENT OF CONFIDENTIALITY
The information contained in this email message and any attachments may be confidential and legally privileged and is intended for the use of the addressee(s) only. If you are not an intended recipient, please: (1) notify me immediately by replying to this message; (2) do not use, disseminate, distribute or reproduce any part of the message or any attachment; and (3) destroy all copies of this message and any attachments. -
Adobe Reader 11.0.3 keeps crashing while I'm editing documents
Adobe Reader 11.0.3 keeps crashing while I'm editing documents
Pat,I downloaded 11.0.07 but it is still crashing. Any other suggestions?
Joe
From: Pat Willener <[email protected]>
To: jose free <[email protected]>
Sent: Monday, October 6, 2014 7:43 PM
Subject: Adobe Reader 11.0.3 keeps crashing while I'm editing documents
Adobe Reader 11.0.3 keeps crashing while I'm editing documents
created by Pat Willener in Adobe Reader - View the full discussionAdobe Reader cannot edit documents. If it crashes when doing something else (e.g. filling forms, commenting, ...), update to 11.0.09 and try again. Please note that the Adobe Forums do not accept email attachments. If you want to embed a screen image in your message please visit the thread in the forum to embed the image at https://forums.adobe.com/message/6797701#6797701 Replies to this message go to everyone subscribed to this thread, not directly to the person who posted the message. To post a reply, either reply to this email or visit the message page: To unsubscribe from this thread, please visit the message page at . In the Actions box on the right, click the Stop Email Notifications link. Start a new discussion in Adobe Reader by email or at Adobe Community For more information about maintaining your forum email notifications please go to http://forums.adobe.com/thread/416458?tstart=0. -
Can't get adobe reader to install on my new laptop with windows 8
I can't get adobe reader to install onto my new laptop with windows 8. Basically what happens is that I start the download from the adobe screen by clicking the yellow download button, then I click run (I've also tried save and run), then I allow the program to make changes to my hard drive, and then finally a blank grey box appears in the in the middle of the screen, titled "adobe reader installer". After this box appears nothing else happens. I've let it sit for at least 30 minutes and still nothing. I've also disabled my pop up blocker, and set the security settings to default as suggested in other posts. Unfortunately this is the only pdf program that works for the site we have to use to write contracts, so I need to get this figured out asap. Thanks in advance for any help and advice.
Try installing from http://get.adobe.com/reader/enterprise
-
Adobe Reader XI 11.0.07 freezes intermittently on Windows 8.1 when doing "Save As". This occurs when opening a file from Outlook or from the web. I have IE 11 and Microsoft Office 365 installed on a Toshiba Satellite P50. Windows and Office have the latest updates. There are no error messages. I can clear Adobe Reader with Task Manager. Opening the PDF again has the same result in that it may hang or work correctly when doing a “Save As” again. This occurs intermittently when charging the laptop or when on battery.
Some things to try...
Using Windows Explorer navigate to C:\Program Files (x86)\Adobe\Reader 11.0\Reader, then double-click on Eula.exe and accept the license agreement
Can you open Adobe Reader by itself? If so, try disabling Protected Mode [Edit | Preferences | Security (Enhanced)].
If you cannot open Reader by itself, try to disable Protected Mode in the registry; download, unzip, then run the attached registry script
It could even be a malware issue; see http://helpx.adobe.com/acrobat/kb/reader-core-dll-error.html -
Hello,
I want to know if the installation file for adobe reader is it the same for all the windows ?
It is because I have to do an automatic installation for XP, seven and windows 8...
It is also the same between 32bits and 64bits ?
Thanks.
Best regards
Sofia LunaIt may be worth mentioning two things.
1. Adobe provide extensive information on Enterprise Deployment of Acrobat and Adobe Reader.
2. You may well need a redistribution license to do this, if you are installing on behalf of anyone (accepting EULA for them), pushing, or hosting etc. -
Cant use adobe reader to open file because i get a window saying i mush agree to the terms an condui
Cant use adobe reader to open file because i get a window saying i must agree to the term and conditions before i use it. no place to do this
Mac HD/Applications
Double click the Adobe Reader app and accept the agreement. -
We've started having issues with a certain type of pdf file crashing reader anytime it's opened. It will open fine about 1/10 of the time, the rest of the time it either straight crashes or we get a message that a drawing error occured and the pdf isn't rendered properly. I've tested with Reader 9.4, 10.1.2, 10.1.4, and the latest 11 release. I've tested under WinXP x86 and Win7 x64 with the same results. It does apparently open fine under Windows Server 2008 R2 but the issue is occuring on our desktops and opening from the server was only a test.
I'm unable to share the pdf for others to research since it contains Protected Health Information. The pdf however does have a header with the patient info and then a graph similar to a EKG strip, the header always renders fine but when we get the error that a drawing error occured it's the graph thats corrupt. Sumatra/Foxit/Evince can open the document just fine. I've tried disabling every feature and plugin in Adobe Reader with no luck. I've tried to run the pdf through some tests and I did find there are 2 errors, both are "[error] Object shall end with 'endobj' statement" but I'm unable to find anything that can autocorrect the issue.
We have thousands of those pdf's, they were ran through a Print 2 PDF converter (Win2PDF 7.0.46 - 2.6.7.1465.3 http://www.win2pdf.com) using pdf version 1.4. Anyone have any ideas on what else to try? I'm at a loss and I'd rather not have to install an alternate PDF reader on 6k workstations (although with all the headaches Adobe Reader has caused me that would be a welcome change).
JasonI've tried Acrobat and it won't open the file either, same app crash in ntdll.dll. But I know what you're saying but I don't have the source documents to run through conversion with another application.
I'm not sure how the process was performed but we had a vendor come in and convert all of our old clinical EMR data into PDF's and then index into OnBase. We are working with the vendor for a solution but so far they haven't found nothing. I recommended to them to update their Win2PDF program but I don't think thats an option on the thousand, if not millions of documents already converted.
Why is every other PDF reader able to open the file except Adobe Reader? -
Adobe Reader 11.0.6.70 Crashing Consistently
We have a call center with 825 users. During the workflow of the call, the users are filling out a PDF form created by one of our technical writers. Certain answers will cause the CSR to open a second form and fill in questions on that from answers obtained on the first (2 copies of adobe reader open at the same time both with forms).
We have found that if they hit "Enter" on one of the forms rather than TAB to go from one field to another by accident. Adobe Reader then crashes and the CSR loses all of the data in the forms. This is VERY frustrating for the CSR and the client who is on the phone. I have captured the following events from Event Viewer following crashes. I would appreciate any assistance you can provide.
Faulting application name: AcroRd32.exe, version: 11.0.6.70, time stamp: 0x52b528e2
Faulting module name: unknown, version: 0.0.0.0, time stamp: 0x00000000
Exception code: 0xc0000005
Fault offset: 0x0000004b
Faulting process id: 0x1164
Faulting application start time: 0x01cf3e097cd2d8cc
Faulting application path: C:\Program Files (x86)\Adobe\Reader 11.0\Reader\AcroRd32.exe
Faulting module path: unknown
Report Id: 44366cbc-a9fd-11e3-8981-c81f6617c7f4
Faulting application name: AcroRd32.exe, version: 11.0.6.70, time stamp: 0x52b528e2
Faulting module name: unknown, version: 0.0.0.0, time stamp: 0x00000000
Exception code: 0xc0000005
Fault offset: 0x65730073
Faulting process id: 0x10c0
Faulting application start time: 0x01cf3e0a1e35d96c
Faulting application path: C:\Program Files (x86)\Adobe\Reader 11.0\Reader\AcroRd32.exe
Faulting module path: unknown
Report Id: 7c13927c-a9fd-11e3-8981-c81f6617c7f4
Faulting application name: AcroRd32.exe, version: 11.0.6.70, time stamp: 0x52b528e2
Faulting module name: unknown, version: 0.0.0.0, time stamp: 0x00000000
Exception code: 0xc0000005
Fault offset: 0x65730073
Faulting process id: 0x5ec
Faulting application start time: 0x01cf3e0a4e97417c
Faulting application path: C:\Program Files (x86)\Adobe\Reader 11.0\Reader\AcroRd32.exe
Faulting module path: unknown
Report Id: eb72296c-a9fd-11e3-8981-c81f6617c7f4We have exactly the same situation here - forms running in earlier releases crashing now.
Any solution available? -
Adober Reader 9.0: annots.api Crashes
I tried deploying Adobe Reader 9.0 to several campus computer labs I manage. I am using roaming user profiles, but I don't have AppData redirected - it stays on the local hard drive.
I discovered that while Reader 9 works OK for Administrators, it crashes at startup for people with just regular "User"-level privileges. This problem goes away if I remove the annots.api plugin file. Has anybody else seen this issue? I've gone back to Reader 8.1.2 in the meantime.
Thanks for your help.Hi luca,
I have problem whit ALD
I have version 7.1
after I made the upgrade to adobe Acrobat to 9 version LiveCycle dump increasingly.
message error:
Runtime Errors MESSAGE_TYPE_X
Date and Time 15.05.2009 10:32:57
What happened?
The current application program detected a situation which really
should not occur. Therefore, a termination with a short dump was
triggered on purpose by the key word MESSAGE (type X). -
Adobe Reader 11.0.0.379 crashes sporadically
Hi!
We are using Adobe Reader in your Terminal Server enviroment on Windows 2008 R2 SP1. There are many crashes of Reader we notice with different couses: MSVCR100.dll; ieframe.dll_unloaded; AcroForm.api; AcroRd32.dll... and different Exceptions. I have ~50MB Dumps here, but I haven't found a possibility to open a new support call yet.
Please help me to help you to make this product more stable.
Roman.Three things to try...
Using Windows Explorer navigate to C:\Program Files (x86)\Adobe\Reader 11.0\Reader, then double-click on Eula.exe and accept the license agreement
Can you open Adobe Reader by itself? If so, try disabling Protected Mode [Edit | Preferences | Security (Enhanced)].
It could even be a malware issue; see http://helpx.adobe.com/acrobat/kb/reader-core-dll-error.html -
Can you help me use Adobe Reader without it crashing?
Can you help me print a pdf documany?
Using Adobe Version 11.0.01 on OSX 10.8.2
Thank You!I am using Adobe Reader 11.0.01 with latest Safari without any issues. Plug-in works fine. This isn't true of Firefox 18.0.01 though.
When you run Reader for the first time, it writes two plug-ins into /Library/Internet Plug-Ins. These files are for PDF browsing in Safari and Firefox. They override the default Safari Quartz plug-in that is standard in OS X and provides default PDF viewing. You can remove the Adobe PDF plug-ins and Safari will just default as expected. The next time you run Adobe Reader, it will notice that those PDF plug-ins need replaced, and it starts all over again.
In Finder preferences, in the sidebar category, and under DEVICES, the top selectable item is your computer name. Select it and exit preferences. Launch a new Finder window. In the left panel and near the bottom, will be the DEVICES category. Click on your computer name. The silver disk drive icon will be your hard drive name, probably Macintosh HD. Double-click it. Now, double-click Library, and then again, Internet Plug-Ins.
The two files you want to drag to your Desktop (or the Trash) follow: You will need admin login to do this.
AdobePDFViewer.plugin
AdobePDFViewerNPAPI.plugin
Safari will now resort to default PDF viewing. If you double-click a PDF file on your disk, and Adobe Reader is the default open application, you will have undone the above.
The steps that I shared previously for changing the default PDF application were to be done in the Finder, on a PDF file already in your computer file system, and not within your browser.
Maybe you are looking for
-
New Apple discution forums bugs or what?
Hi, Since the new forums become online, I must admit there is many different issues that looks strange to me. For instance: - when I post, I get a screen with only the top Apple site icons and the botton site support links. I have then to browse back
-
Hi, I got a problem with a user-defined keymap. Here is a fragment of my code: for (int i = 0; i <= 1; i++) { keymap[i] = textField.addKeymap("Bindings" + i, textField.getKeymap()); prepare_keymap(i); textField.setKeymap(keymap[actKeymap]); private s
-
Time display in Query/Report
Hi, If I don't select/restrict a "time" characteristic in a query, I guess all data (for entire time in the InfoCube) is displayed in the report? Correct? Is it possible to modify this display by default? Thanks Sabine
-
Is the MacBook Pro 13in a good for a main computer
I'm in high school and looking into getting a Mac for the first time. I have a of desktop but want a laptop now. I use it for web browsing, YouTube, watching movies, playing games (minecraft), checking emails/social networks and stuff like that. I wo
-
Premature VPN Disconnect following latest 10.3.9 Security Upgrade
The only known change to my off-site iMac G3 running 10.3.9 is the latest security "fix" for 10.3.9. Noticeable following that change is my all-too-frequent loss of connection to my employer's intranet via CISCO Systems' VPN. Other than somehow rever