Adobe Reader X (10.0.1) Upgrade Problems

I've been trying upgrade to the latest version of Adobe Reader X (10.0.1) for several days now. In the upgrade process, the old version was removed and the latest version will not complete the upgrade.
  Here's the error code I continue to get:
Error 1935. An error occurred during the installation of assembly component
{B708EB72-AA82-3EB7-8BB0-D845BA35C93D}. HRESULT: 0x80073712.
I have scoured the Internet and tried everything I've been able to find, but to no avail. I'm unable to open or read any PDF files.  HELP!

We're experiencing the same issues but it doesn't seem to be restricted to Ad
obe Reader X. We have some users using Adobe Reader
9.x.
We're using WinXP pro Sp3; it occurs on different brands of Pc's and different brands and types of printers, HP deskjets, laserjets to Lexmark Laserjets and Kyocera Mita Laserjets.
It occurs trying to print from a pdf opened in IE or an attachment in an email. Reprinting the exact same document a second time will usually print OK. The time we've been able to duplicate the problem back to back is printing an email attachment by "Right clicking" the attachement and then clicking "print" at that point the whole document prints garbled.
Our other print outs; File > Print, usually start out OK but somewhere's down the page it prints garbled text, then reprinting will be OK. It doesn't happen all the time, just randemly.

Similar Messages

  • I am now unable to print pdf documents. The message on screen says I have not selected any pages to print, even though the bullet point saying 'All' pages  has been clicked. I have recently upgraded to adobe reader XI, could that be the problem? I also ca

    I am now unable to print pdf documents. The message on screen says I have not selected any pages to print, even though the bullet point saying 'All' pages  has been clicked. I have recently upgraded to adobe reader XI, could that be the problem? I also cannot sign in to Adobe Export pdf now either. It says 'error occured while signing in'!

    Open Adobe Reader | Edit | Preferences | Documents: change View Documents in PDF/A Mode to Never.
    Regarding the ExportPDF problem, please start a new topic in the ExportPDF forum.

  • Adobe reader 9.1 has encountered a problem and needs to close

    How many other ADOBE subscribers have suffered the same frustrations as we have?
    Over the last 4 days and numerous hours of frustration installing and uninstalling ADOBE 9.1 [and 7.1 and 8.1.3] to resolve the unknown cause of the current Adobe message - ."Adobe reader 9.1 has encountered a problem and needs to close" ..... without identifying the problem..... or its' cause.
    Numerous error reports were forwarded to Adobe, but without response!
    Unable to converse/communicate with anyone at Adobe Technical Support, it was suggested that we review Adobe Forums to see if anyone else was having similar UNKNOWN problems.  Sure enough we found many subscribers [probably hundreds] suffering the same frustrations during the downloading of 9.1 upgrade AND former upgrades. We also found a band-aid solution to the UNLNOWN Adobe problem - at the suggestion of others we created and logged into a new account - a nuisance, but it works..... so far!
    It makes you wonder if ADOBE ever reads what's going on.  If they did, perhaps they good avert the problem/s and prevent service/subscriber discontent.
    We certainly don't intend to ever download another Adobe upgrade!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!

    The "Adobe Reader X.x has encountered a problem and needs to close" has been up very many times and a variety of solutions has been suggested.
    (If necessary to do a re-install then un-install and turn off protection-programs + re-boot - check the stayed turned off - before re-installing !)
    Here is some of the suggestions :
    Log into a new user account :
    http://forums.adobe.com/thread/392933?start=23&tstart=0
    http://forums.adobe.com/thread/392933?start=17&tstart=0
    http://kb.adobe.com/selfservice/viewContent.do?externalId=329444&sliceId=1
    Change compatability tab settings :
    http://forums.adobe.com/thread/392933#1775578
    http://kb.adobe.com/selfservice/viewContent.do?externalId=330028
    Accept license agreement (!!!???) :
    http://forums.adobe.com/thread/392933?start=29&tstart=0
    http://forums.adobe.com/thread/392933?start=34&tstart=0
    Permissions problem :
    http://forums.adobe.com/thread/392933?start=27&tstart=0
    Clean-up you temp directory :
    http://forums.adobe.com/thread/392933?start=24&tstart=0
    Regards
    Fiat Lux !

  • Adobe Reader want open - 'Adobe Reader 9.4 has encountered a problem and needs to close'

    Hello,
    Idesperatelly need a help with this. Adobe Reader simply can't open and I have over and over the same information 'Adobe Reader 9.4 has encountered a problem and needs to close.' Obviously there is error raport created for this problem and the help I have from Microsoft is absolutelly useless. I already uninstall all acrobate and adobe programs and install adobe reader again, but nothing change. Now I stuck with some different program as temporary solution and no solution for this problem. Please if anybody have idea how to solve it... Pls heeelp!!!!

    After 3 uninstall's and 3re-installs for AR 9.4 and no solutions forthcoming from the AR tech's/personnel, I have decided to go with another PDF reader that seems to be working fine.  Please remove me from your e-mail listing.  I tried but not successful as I still receive mail from Adobe about problems not even related to mine. During my search at adobe, I found many users with the same problem but no fix available.  You would think that a update correcting these product would be in order.  So again, remove me from the AR e-mail list.  TU

  • Adobe Reader 8.0 has encountered a problem and needs to close. We are sorry for the inconvenience

    Ver 8 installed fine but can't get it to launch from any application. Have tried going back to earlier versions (6.1,6.2,7) but the same problem occurs.
    Same error message each time:
    "Adobe Reader 8.0 has encountered a problem and needs to close. We are sorry for the inconvenience"
    AppName: acrord32.exe AppVer: 8.0.0.456 ModName: acrord32.dll
    ModVer: 8.0.0.456 Offset: 00020916
    Tried every troubleshooting tip in the Support Knowledgebase to no avail.
    Have been using Reader for years with never any problems and now I can't seem to get this fixed after numerous hours.
    Any suggestions would be appreciated. Is there a free support line I can call or is it paid support only?
    Thanks,
    Dee

    Like others my problem was Adobe Reader 8.1.2 died terribly and with a buggy stench with the following error:
    AppName: acrord32.exe AppVer: 8.1.0.137 ModName: msvcr70.dll
    ModVer: 7.0.9466.0 Offset: 000013d6
    RESOLUTION ON XP SP2
    1. Control Panel, Users
    2. Create a new user account NewUser (for example)
    3. Start, Log Off
    4. Switch Users to the NewUser
    5. Wait the mini eternity for new user to be set up.
    6. Start Adobe Acrobat 8.1.2 and you will see a red splash screen along with some license updating things.
    7. Adobe 8.1.2 now starts fine under NewUser
    8. Switch back to your regular user name. Start, Log off, Switch Users
    Now a note to Adobe. Do you folks really have to make this such a frickin pain to get working? Do you at Acrobat have any idea of how much time we users blow and how much of our lives pass by while we try to re-download and work with this product? You are directly responsible for a small slow down in the world economy by this. Get the hint.... create an 8.1.3 that omits the secret code steps above.
    The only thing that kept my sanity during this were nice songs on channel 86 on SIRIUS. Thank you SIRIUS.
    Thanks,
    Jim

  • Help! - Error: Adobe Reader 8.1 has encountered a problem and needs to close.(5/07/08)

    When I download and install Adobe Reader 8.1.2 the final installation messages says it was a successful installation. All looks good, but when I try to open it I get the error message:
    Adobe Reader 8.1 has encountered a problem and needs to close.
    I have uninstalled and re-installed several times, but with the same result.
    I have Windows XP Pro, plenty of free disc space and memory.
    I used to have Adobe Reader 7, and it worked perfectly. I inadvertently uninstalled it, and wish I could re-install it but that download doesnt seem available.
    Attempts to fix:
    Cleaned disc and de-fragmented.
    Disabled antivirus software.
    Ideas anyone?
    Thanks, Jeff

    June,
    Adobe Reader 8.1.1 has been corrupted---8.1.2 is supposed to remedy this. TRY "WINDOWS INSTALLER CLEANUP UTILITY"
    1. Open Browser---Type in "WINDOWS INSTALLER CLEANUP UTILITY"
    2. When results appear--Look for "support,microsoft.com-DESCRIPTION OF WINDOWS INSTALLER CLEANUP UTILITY"-----CLICK
    3. When page opens-scroll down to "Download the Windows Installer Cleanup Utility Now"
    (Read instructions or not)
    4. When "File Download-Security Warning" box appears--CLICK-"RUN"
    5 After download completes--Open "PROGRAMS" on your computer and look for "WINDOWS INSTALL CLEANUP"--CLICK to open
    6. When "box" opens--look for 8.1.1 or Adobe 8.1.1--CLICK (HIGHLIGHT)
    CAUTION-----DO NOT HIGHLIGHT ANY OTHER PROGRAM---CAUTION
    7. At bottom of "box"----CLICK-"REMOVE"
    8. Go back to "CONTROL PANEL-ADD/REMOVE PROGRAMS"--Adobe should not be there.
    9. Download "ADOBE READER 8.1.2 From Adobe web-site

  • With ADOBE READER 10.1.2 I have problem to print 2-side of paper

    With ADOBE READER 10.1.2 I have problem to print 2-side of paper. The same document(s) print correctly with option 1-side. With option 2-side it print only last page, aditionally without any adjustement, just cut a half of last line. Even I want to reinstall previous version (10.1.1) but I cannot to find it.

    Dear Marcik565,
    The same workflow is working just fine for us. Could you please send us the screenshot of the print dialog at your end?
    Thanks,
    Atul Agarwal
    Adobe Systems

  • Searching an Index:  Adobe Reader 8.1 has encountered a problem - Crash

    We've just upgrade to Adobe Reader 8.1.2 here and now whenever we "Use Advanced Search Options","Look in", "Select Index", and search for words, Reader crashes.
    This has been reproduced on multiple PC's running Reader 8.1.2.
    Error Signature:
    AppName: acrord32.exe AppVer: 8.1.0.137 ModName: msvcr80.dll
    ModVer: 8.0.50727.163 Offset: 0000892c
    Has anyone run into this problem and know a solution?
    Pat~

    I have the same issue. It did not happen with previous versions. I am using WinXP.

  • Adobe Reader XI Greyed out after upgrade

    Hi, I need help.  My mom's MacBook Pro running OS X Lion 10.7.5 stopped opening PDF's in browser (Safari) after upgrading to Adobe Reader XI. The Reader is greyed out in the corner and while the PDF will open in browser, it is a garbled mess of code.

    Fixed it!  After much internet searching I realized I was asking the wrong question.  It's not about the "Reader" button being grayed out as some PDF's were open in Safari and the Reader button WAS blue.  It was about a particular plug-in from adobe.  It's an Adobe issue.  Go to Library/internet plug ins and delete the plug in Plug-ins/AdobePDFViewer.plugin
    That solved my problem!

  • Deleting Adobe Reader 8 and 9 after Upgrading to 10

    I upgraded several months ago but noticed that Adobe Reader 8 and 9 are still in my Adobe folder under programs.  Can I delete those folders/files or does Reader 10 need them??

    The standard advise is to rewmove all traces of previous versions of
    Reader before proceeding to a new install. If the previous versions have
    not been removed, the standard advise is to remove all trace
    s of Reader (all versions), and then rein
    stalling the one you want. To eliminate
    Reader, you can follow the procedure described here:
    http://forums.adobe.com/message/3350037#3350037

  • Adobe Reader Installation Instructions for Mozilla Firefox problem

    hello. i am trying to finish installing adobe reader, however, i get this request: "Mozilla Firefox will not install Adobe Reader from web sites until you add them to the Allowed List. Please follow the steps below."
    and here is where the problem begins, the first thing i am told to do is to: "1. Look for a yellow bar at the top"
    http://www.adobe.com/products/reader/dlm/images/step1.gif
    and then to:
      Click on the “Edit Options…” button in the bar to continue with download"
    however, there is no yellow bar, [or any other colour], nore is there an "edit options" to select.
    they simply are not there!!!
    please help me!!!
    thank you !!

    Hi all,
    It seems that Adobe DLM does not like the new firefox version I have tried on two machines, Vista 32bit and Winxp SP3, it quits on both machines between 60 and 94% (DLM crashes and shuts down) Manual install works
    Is it just me ?
    BEFORE any one says, I only use Firefox, I do not use Internet Exploiter (if I could convince the manufacturers of the install software I use to make a *nix or mac version I would get rid of M$ OS's
    Regards,
    GG

  • Adobe Reader app on my ipad air problem with combo boxes filling in

    I am using Adobe Reader app on my ipad air and when filling out forms, and making a selection from a combo box, my selection dissappears.  Not visible, not printable, not savable, just blank.  It works well on my Reader on my Windows desktop.  Any ideas?

    cas ecowater,
    We can examine your PDF forms and determine the cause of the problem.
    Would you send the PDF forms as email attachments to [email protected]?  Please include the link to this forum post (https://forums.adobe.com/thread/1634405) in your email message for reference.
    Thank you.

  • Adobe reader xi (11.0) after upgrading acrord32.exe unknown software exception

    after upgrading from (10) to latest version of  adobe reader xi (11.0) keeps crashing
    a) During windows boot:   acrord32.exe Ausnahme Unbekannter Softwarefehler (0xc0000409)
    b) after attempting to open a .pdf 
        the file might open,  but  acrord32.exe Ausnahme Unbekannter Softwarefehler (0xc0000409) error message
    keeps returning  every few minutes
    Windows XP SP3  adobe reader xi (11.0) updated to 11.0.01

    No, adobe acrobat reader is not in the startup list, but a filemanager, displaying a directory containing  .pdf's.
    In the meantime I have de- and reinstalled it multiple times, last running ccleaner v3.27
    which found dozends of ancient acrobat 7.0, 9.0, 10.0 entries | files to be removed.
    Unfortunate the error message still appears attempting to open a  .pdf 
    or just browsing a directory with .pdf's
    Last I noted an error message pointing to a .exe file which cannot be accessed on a synced directory of our fileserver,
    since I was not aware my directories are synced, I shall talk to our administrators...

  • FYI: Server-side fix for IE / Adobe Reader 10.1.2 PDF embed problem

    Hey all,
    I posted this message as a reply to a question, but want to make sure this gets out there for others who may benefit:
    After about four hours of debugging this issue, I have found that, at least for me, the regression issue seems to be with Adobe Reader handling a gzipped PDF embedded in the IE browser, specifically. I can't speak to why this would occur, but hopefully this will help others out. On our site, we had gzipping only disabled (as most probably do) for images (gif, jpg, jpeg, png), meaning PDFs were being gzipped. This, prior to 10.1.2, worked just fine. I changed our web server configs so that PDFs are no longer gzipped and I can now view the PDFs in IE with Reader 10.1.2 the same as before.
    If you're using Apache, look for a line that looks something like this in your httpd.conf:
    \.(?:gif|jpe?g|png)$ no-gzip dont-vary
    And change to:
    \.(?:gif|jpe?g|png|pdf)$ no-gzip dont-vary
    That all being said, this still sounds like a bug in Reader 10.1.2, and gzipped PDFs via IE should be supported. I'm sending a separate report to Adobe so hopefully that specific information will help them debug / fix. Until a patch has been released, however, this will make sure our customers can view PDFs. Hope this helps someone else out!

    According to http://kb2.adobe.com/cps/860/cpsid_86063.html from 2012-01-09
    "Unsupported configurations for Reader running in Protected Mode include:
    Hosting on a Citrix or Windows Terminal Server. Fixed 10.1 (including Acrobat's Protected View)."
    Try disabling Protected Mode:
    From Adobe's help file:
    Protected mode (Windows)
    By default, Adobe Reader X runs in protected mode to provide an added layer of security. In protected mode, malicious PDF documents can’t launch arbitrary executable files or write to system directories or the Windows Registry.
    To check the status of protected mode, choose File > Properties > Advanced > Protected Mode.
    Protected mode is enabled by default. To turn off protected mode:
    1 Choose Edit > Preferences.
    2 In the Categories list on the left, select General.
    3 Deselect Enable Protected Mode at startup.

  • Adobe Reader X and Trojan horse Agent3 problem on Vista?

    What is the work around to install Adobe Reader X for Vista without getting the Trojan Horse Agent3 blockage?

    And if you want to be on the safe side, download the offline installer from
    http://get.adobe.com/reader/enterprise/
    and run it after disconnecting from the internet and turning your antivirus off.

Maybe you are looking for