Adobe Reader X 10.1.1: Can't open or download PDF-file from bank

Hello,
I make internet banking and try to download a PDF-file from the HTTPS-page of my bank. If I click on the Java Script-link to the PDF-file the PDF-file does not open. I can also not download the PDF-file. I talked with the bank support and they told me that they had no such problem.
Thank you for your help.

I am getting the exact error trying to down load bank statements but when I go to 'uncheck' the "Do not save encrypted page to disk" box it is ALREADY unchecked.  Can't get my bank statements down loaded.  Any other suggestions.  Need help quick.

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