Adobe Reader X 10.1.2 n'imprime pas - crash

Bonjour,
voila un probleme que nous avons depuis quelques semaines et le forum anglais n'a pas répondu non plus
j'ai fait une video youtube pour montrer le soucis, mais aussi le résoudre, le probleme c'est que le support Adobe le sait et n'a toujours pas corrigé, il existe bien un patch :
http://forum.obviousidea.com/threads/302-Probl%E8mes-de-crash-apr%E8s-avoir-install%E9-Gre enCloud-dans-Adobe-Reader-X-n-imprime-plus?p=775#post775
et ci dessous le log :
[02:28/14:06:32] Adobe Reader Protected Mode Logging Initiated
[02:28/14:06:32] NtCreateKey: STATUS_ACCESS_DENIED
[02:28/14:06:32] real path: \REGISTRY\MACHINE\Software\Adobe
[02:28/14:06:32] Consider modifying policy using this policy rule: REG_ALLOW_ANY
[02:28/14:06:32] NtCreateKey: STATUS_ACCESS_DENIED
[02:28/14:06:32] real path: \REGISTRY\MACHINE\SOFTWARE\Wow6432Node\Adobe
[02:28/14:06:32] Consider modifying policy using this policy rule: REG_ALLOW_ANY
[02:28/14:06:32] OpenEvent: STATUS_ACCESS_DENIED
[02:28/14:06:32] name: MSFT.VSA.COM.DISABLE.8508
[02:28/14:06:32] Consider modifying policy using these policy rules: EVENTS_ALLOW_ANY
[02:28/14:06:32] OpenEvent: STATUS_ACCESS_DENIED
[02:28/14:06:32] name: MSFT.VSA.IEC.STATUS.6c736db0
[02:28/14:06:32] Consider modifying policy using these policy rules: EVENTS_ALLOW_ANY
[02:28/14:06:38] Adobe Reader Protected Mode Logging Initiated
[02:28/14:06:38] NtCreateKey: STATUS_ACCESS_DENIED
[02:28/14:06:38] real path: \REGISTRY\MACHINE\Software\Adobe
[02:28/14:06:38] Consider modifying policy using this policy rule: REG_ALLOW_ANY
[02:28/14:06:38] NtCreateKey: STATUS_ACCESS_DENIED
[02:28/14:06:38] real path: \REGISTRY\MACHINE\SOFTWARE\Wow6432Node\Adobe
[02:28/14:06:38] Consider modifying policy using this policy rule: REG_ALLOW_ANY
[02:28/14:06:39] OpenEvent: STATUS_ACCESS_DENIED
[02:28/14:06:39] name: MSFT.VSA.COM.DISABLE.8884
[02:28/14:06:39] Consider modifying policy using these policy rules: EVENTS_ALLOW_ANY
[02:28/14:06:39] OpenEvent: STATUS_ACCESS_DENIED
[02:28/14:06:39] name: MSFT.VSA.IEC.STATUS.6c736db0
[02:28/14:06:39] Consider modifying policy using these policy rules: EVENTS_ALLOW_ANY
[02:28/14:06:41] NtCreateKey: STATUS_ACCESS_DENIED
[02:28/14:06:41] real path: \REGISTRY\USER\S-1-5-21-584782227-976248069-3255218412-1000\Software\Adobe\Adobe Acrobat
[02:28/14:06:41] Consider modifying policy using this policy rule: REG_ALLOW_ANY
[02:28/14:06:41] NtCreateKey: STATUS_ACCESS_DENIED
[02:28/14:06:41] real path: \REGISTRY\USER\S-1-5-21-584782227-976248069-3255218412-1000\Software\Adobe\Adobe Acrobat
[02:28/14:06:41] Consider modifying policy using this policy rule: REG_ALLOW_ANY
[02:28/14:06:41] NtCreateKey: STATUS_ACCESS_DENIED
[02:28/14:06:41] real path: \REGISTRY\USER\S-1-5-21-584782227-976248069-3255218412-1000\Software\Adobe\Adobe Acrobat
[02:28/14:06:41] Consider modifying policy using this policy rule: REG_ALLOW_ANY
[02:28/14:06:41] NtCreateKey: STATUS_ACCESS_DENIED
[02:28/14:06:41] real path: \REGISTRY\USER\S-1-5-21-584782227-976248069-3255218412-1000\Software\Adobe\Adobe Acrobat
[02:28/14:06:41] Consider modifying policy using this policy rule: REG_ALLOW_ANY
[02:28/14:06:41] NtCreateKey: STATUS_ACCESS_DENIED
[02:28/14:06:41] real path: \REGISTRY\USER\S-1-5-21-584782227-976248069-3255218412-1000\Software\Adobe\Adobe Acrobat
[02:28/14:06:41] Consider modifying policy using this policy rule: REG_ALLOW_ANY
[02:28/14:06:41] NtCreateKey: STATUS_ACCESS_DENIED
[02:28/14:06:41] real path: \REGISTRY\USER\S-1-5-21-584782227-976248069-3255218412-1000\Software\Adobe\Adobe Acrobat
[02:28/14:06:41] Consider modifying policy using this policy rule: REG_ALLOW_ANY
[02:28/14:06:41] NtCreateKey: STATUS_ACCESS_DENIED
[02:28/14:06:41] real path: \REGISTRY\USER\S-1-5-21-584782227-976248069-3255218412-1000\Software\Adobe\Adobe Acrobat
[02:28/14:06:41] Consider modifying policy using this policy rule: REG_ALLOW_ANY
[02:28/14:06:41] NtCreateKey: STATUS_ACCESS_DENIED
[02:28/14:06:41] real path: \REGISTRY\USER\S-1-5-21-584782227-976248069-3255218412-1000\Software\Adobe\Adobe Acrobat
[02:28/14:06:41] Consider modifying policy using this policy rule: REG_ALLOW_ANY
[02:28/14:06:41] NtCreateKey: STATUS_ACCESS_DENIED
[02:28/14:06:41] real path: \REGISTRY\USER\S-1-5-21-584782227-976248069-3255218412-1000\Software\Adobe\Adobe Acrobat
[02:28/14:06:41] Consider modifying policy using this policy rule: REG_ALLOW_ANY
[02:28/14:06:41] NtCreateKey: STATUS_ACCESS_DENIED
[02:28/14:06:41] real path: \REGISTRY\USER\S-1-5-21-584782227-976248069-3255218412-1000\Software\Adobe\Adobe Acrobat
[02:28/14:06:41] Consider modifying policy using this policy rule: REG_ALLOW_ANY
[02:28/14:06:41] NtCreateKey: STATUS_ACCESS_DENIED
[02:28/14:06:41] real path: \REGISTRY\USER\S-1-5-21-584782227-976248069-3255218412-1000\Software\Microsoft\Direct3D\M ostRecentApplication
[02:28/14:06:41] Consider modifying policy using this policy rule: REG_ALLOW_ANY
[02:28/14:06:41] NtCreateKey: STATUS_ACCESS_DENIED
[02:28/14:06:41] real path: \REGISTRY\USER\S-1-5-21-584782227-976248069-3255218412-1000\Software\Microsoft\Direct3D\M ostRecentApplication
[02:28/14:06:41] Consider modifying policy using this policy rule: REG_ALLOW_ANY
[02:28/14:06:42] NtCreateKey: STATUS_ACCESS_DENIED
[02:28/14:06:42] real path: \REGISTRY\USER\S-1-5-21-584782227-976248069-3255218412-1000\Software\Adobe\Adobe Acrobat
[02:28/14:06:42] Consider modifying policy using this policy rule: REG_ALLOW_ANY
[02:28/14:06:42] NtCreateKey: STATUS_ACCESS_DENIED
[02:28/14:06:42] real path: \REGISTRY\USER\S-1-5-21-584782227-976248069-3255218412-1000\Software\Adobe\Adobe Acrobat
[02:28/14:06:42] Consider modifying policy using this policy rule: REG_ALLOW_ANY
[02:28/14:07:13] NtCreateKey: STATUS_ACCESS_DENIED
[02:28/14:07:13] real path: \REGISTRY\USER\S-1-5-21-584782227-976248069-3255218412-1000\Software\Adobe\Acrobat Reader\10.0\Privileged
[02:28/14:07:13] Consider modifying policy using this policy rule: REG_ALLOW_ANY
[02:28/14:07:13] NtCreateKey: STATUS_ACCESS_DENIED
[02:28/14:07:13] real path: \REGISTRY\USER\S-1-5-21-584782227-976248069-3255218412-1000\Software\Adobe\Acrobat Reader\10.0\Privileged
[02:28/14:07:13] Consider modifying policy using this policy rule: REG_ALLOW_ANY

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