Adobe Reader X and Trojan horse Agent3 problem on Vista?

What is the work around to install Adobe Reader X for Vista without getting the Trojan Horse Agent3 blockage?

And if you want to be on the safe side, download the offline installer from
http://get.adobe.com/reader/enterprise/
and run it after disconnecting from the internet and turning your antivirus off.

Similar Messages

  • Adobe Reader X and windows 7 install problems

    I keep getting an error message saying I have insufficient privileges to access a directory to install.  How do I get around this?

    You need to either install using a userid with administrator privileges, or right-click on the installer and select 'Run as Administrator'.

  • Adobe Reader want open - 'Adobe Reader 9.4 has encountered a problem and needs to close'

    Hello,
    Idesperatelly need a help with this. Adobe Reader simply can't open and I have over and over the same information 'Adobe Reader 9.4 has encountered a problem and needs to close.' Obviously there is error raport created for this problem and the help I have from Microsoft is absolutelly useless. I already uninstall all acrobate and adobe programs and install adobe reader again, but nothing change. Now I stuck with some different program as temporary solution and no solution for this problem. Please if anybody have idea how to solve it... Pls heeelp!!!!

    After 3 uninstall's and 3re-installs for AR 9.4 and no solutions forthcoming from the AR tech's/personnel, I have decided to go with another PDF reader that seems to be working fine.  Please remove me from your e-mail listing.  I tried but not successful as I still receive mail from Adobe about problems not even related to mine. During my search at adobe, I found many users with the same problem but no fix available.  You would think that a update correcting these product would be in order.  So again, remove me from the AR e-mail list.  TU

  • Adobe reader 9.1 has encountered a problem and needs to close

    How many other ADOBE subscribers have suffered the same frustrations as we have?
    Over the last 4 days and numerous hours of frustration installing and uninstalling ADOBE 9.1 [and 7.1 and 8.1.3] to resolve the unknown cause of the current Adobe message - ."Adobe reader 9.1 has encountered a problem and needs to close" ..... without identifying the problem..... or its' cause.
    Numerous error reports were forwarded to Adobe, but without response!
    Unable to converse/communicate with anyone at Adobe Technical Support, it was suggested that we review Adobe Forums to see if anyone else was having similar UNKNOWN problems.  Sure enough we found many subscribers [probably hundreds] suffering the same frustrations during the downloading of 9.1 upgrade AND former upgrades. We also found a band-aid solution to the UNLNOWN Adobe problem - at the suggestion of others we created and logged into a new account - a nuisance, but it works..... so far!
    It makes you wonder if ADOBE ever reads what's going on.  If they did, perhaps they good avert the problem/s and prevent service/subscriber discontent.
    We certainly don't intend to ever download another Adobe upgrade!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!

    The "Adobe Reader X.x has encountered a problem and needs to close" has been up very many times and a variety of solutions has been suggested.
    (If necessary to do a re-install then un-install and turn off protection-programs + re-boot - check the stayed turned off - before re-installing !)
    Here is some of the suggestions :
    Log into a new user account :
    http://forums.adobe.com/thread/392933?start=23&tstart=0
    http://forums.adobe.com/thread/392933?start=17&tstart=0
    http://kb.adobe.com/selfservice/viewContent.do?externalId=329444&sliceId=1
    Change compatability tab settings :
    http://forums.adobe.com/thread/392933#1775578
    http://kb.adobe.com/selfservice/viewContent.do?externalId=330028
    Accept license agreement (!!!???) :
    http://forums.adobe.com/thread/392933?start=29&tstart=0
    http://forums.adobe.com/thread/392933?start=34&tstart=0
    Permissions problem :
    http://forums.adobe.com/thread/392933?start=27&tstart=0
    Clean-up you temp directory :
    http://forums.adobe.com/thread/392933?start=24&tstart=0
    Regards
    Fiat Lux !

  • Adobe Reader 8.0 has encountered a problem and needs to close. We are sorry for the inconvenience

    Ver 8 installed fine but can't get it to launch from any application. Have tried going back to earlier versions (6.1,6.2,7) but the same problem occurs.
    Same error message each time:
    "Adobe Reader 8.0 has encountered a problem and needs to close. We are sorry for the inconvenience"
    AppName: acrord32.exe AppVer: 8.0.0.456 ModName: acrord32.dll
    ModVer: 8.0.0.456 Offset: 00020916
    Tried every troubleshooting tip in the Support Knowledgebase to no avail.
    Have been using Reader for years with never any problems and now I can't seem to get this fixed after numerous hours.
    Any suggestions would be appreciated. Is there a free support line I can call or is it paid support only?
    Thanks,
    Dee

    Like others my problem was Adobe Reader 8.1.2 died terribly and with a buggy stench with the following error:
    AppName: acrord32.exe AppVer: 8.1.0.137 ModName: msvcr70.dll
    ModVer: 7.0.9466.0 Offset: 000013d6
    RESOLUTION ON XP SP2
    1. Control Panel, Users
    2. Create a new user account NewUser (for example)
    3. Start, Log Off
    4. Switch Users to the NewUser
    5. Wait the mini eternity for new user to be set up.
    6. Start Adobe Acrobat 8.1.2 and you will see a red splash screen along with some license updating things.
    7. Adobe 8.1.2 now starts fine under NewUser
    8. Switch back to your regular user name. Start, Log off, Switch Users
    Now a note to Adobe. Do you folks really have to make this such a frickin pain to get working? Do you at Acrobat have any idea of how much time we users blow and how much of our lives pass by while we try to re-download and work with this product? You are directly responsible for a small slow down in the world economy by this. Get the hint.... create an 8.1.3 that omits the secret code steps above.
    The only thing that kept my sanity during this were nice songs on channel 86 on SIRIUS. Thank you SIRIUS.
    Thanks,
    Jim

  • Help! - Error: Adobe Reader 8.1 has encountered a problem and needs to close.(5/07/08)

    When I download and install Adobe Reader 8.1.2 the final installation messages says it was a successful installation. All looks good, but when I try to open it I get the error message:
    Adobe Reader 8.1 has encountered a problem and needs to close.
    I have uninstalled and re-installed several times, but with the same result.
    I have Windows XP Pro, plenty of free disc space and memory.
    I used to have Adobe Reader 7, and it worked perfectly. I inadvertently uninstalled it, and wish I could re-install it but that download doesnt seem available.
    Attempts to fix:
    Cleaned disc and de-fragmented.
    Disabled antivirus software.
    Ideas anyone?
    Thanks, Jeff

    June,
    Adobe Reader 8.1.1 has been corrupted---8.1.2 is supposed to remedy this. TRY "WINDOWS INSTALLER CLEANUP UTILITY"
    1. Open Browser---Type in "WINDOWS INSTALLER CLEANUP UTILITY"
    2. When results appear--Look for "support,microsoft.com-DESCRIPTION OF WINDOWS INSTALLER CLEANUP UTILITY"-----CLICK
    3. When page opens-scroll down to "Download the Windows Installer Cleanup Utility Now"
    (Read instructions or not)
    4. When "File Download-Security Warning" box appears--CLICK-"RUN"
    5 After download completes--Open "PROGRAMS" on your computer and look for "WINDOWS INSTALL CLEANUP"--CLICK to open
    6. When "box" opens--look for 8.1.1 or Adobe 8.1.1--CLICK (HIGHLIGHT)
    CAUTION-----DO NOT HIGHLIGHT ANY OTHER PROGRAM---CAUTION
    7. At bottom of "box"----CLICK-"REMOVE"
    8. Go back to "CONTROL PANEL-ADD/REMOVE PROGRAMS"--Adobe should not be there.
    9. Download "ADOBE READER 8.1.2 From Adobe web-site

  • I am having trouble printing a PDF document. Whenever I click print nothing happens but when I am printing documents from Word, Excel etc they print without a problem. I've tried printing as image but that did not work. I uninstalled Adobe Reader XI and d

    I am having trouble printing a PDF document. Whenever I click print nothing happens but when I am printing documents from Word, Excel etc they print without a problem. I've tried printing as image but that did not work. I uninstalled Adobe Reader XI and downloaded Adobe Reader X instead and that still doesn't work. I have Windows 7.

    Hello,
    Please follow the link to troubleshoot the printing issues with Adobe Reader:- Troubleshoot PDF printing | Acrobat, Reader.
    Regards,
    Nakul

  • Adobe Reader 9 and MAC 10.5 xml data submit problem

    I have an issue that only happens when using Adobe Reader 9 and Mac OSX 10.5.
    When submitting a form from within a PDF, the FDF that gets sent is completely blank.
    Tested on Mac OSX 10.4 with Adobe Reader 9 - no issue
    Tested on Mac OSX 10.5 with Adobe Reader 8 - no issue
    Tested on Mac OSC 10.5 with Adobe Professional 8 - no issue
    It only seems to be a combination of OSX 10.5 and Reader 9. Does anyone have any clue about the settings of these two and what might be happening?
    Any help is greatly appreciated.

    We have encountered the same problem with Mac OSX 10.5 and Reader 9 when submitting a form as PDF. Form is certified and reader extended, working great on Windows machine.
    Seems like a bug..

  • We are having problems pushing push adobe reader install and updates via Microsoft deployment

    We are having problems pushing push adobe reader install and updates via Microsoft deployment. We issue is with our mail server. We cant open PDF within outlook.
    Cliff Butler
    Coastal Connection
    www.coastal-connection.com

    Hi ccbutler,
    What is the current version of Acrobat/Reader installed and what is the version of Outlook installed.
    Was it working before if yes do you have idea when did problem started.
    ~Ajlan Huda.

  • Saving PDF forms in Adobe Reader 8 and below

    Hi everyone,
    I've created a PDF form for a survey using Acrobat XI Pro, and I've also Save As Other > Reader Extended PDF > Enable More Tools (includes form fill-in and save). I've tried it on Reader 9, X and XI, and I'm able to fill out the form, save it and email it back to myself. I've also emailed it to a few of my friends to try out the form and email it back to me, and most of them are able to do so.
    But the problem is one of my friends who's using Reader 8 is unable to save the completed form. This message comes out when he tries to save it:
    "This document contained certain rights to enable special features in Adobe Reader. The document has been changed since it was created and these rights are no longer valid. Please contact the author for the original version of this document."
    I've tried reading about this problem online, but I can't seem to find a satisfactory answer anywhere. I'm not sure if anyone knows of a way to overcome this, or if it's just simply that Adobe Reader 8 and below are unable to save a PDF form.
    Please help, I'm really at my wit's end.

    Windows Vista.
    I'm trying to make sure my form works for every one of my respondents, as I can't be sure what kind of Reader versions each respondent will be using.

  • I've deleted Adobe Reader 11 and rebooted and reinstalled Adobe Reader 11 and I still get the error message that 'Adobe Reader is blocked because it is out of date'. Using Windows XP with the latest updates (SP3).

    I've deleted Adobe Reader 11 and rebooted and reinstalled Adobe Reader 11 and I still get the error message that 'Adobe Reader is blocked because it is out of date'. Using Windows XP with the latest updates (SP3).

    Screenshots attached to email replies will not make it back to the forum; you need to login to the forum and post it in your topic using the camera icon in the editor.
    Google Chrome is a problem:
    if you use Chrome's own PDF viewer, the results are unpredictable.
    if you use the Adobe Reader plugin with Chrome, it may reject (block) it if it is not the latest version.  Reader 11.0.08 is the latest version for Windows XP, but Chrome may insist on the current version 11.0.10.
    My suggestion; use a different browser!

  • Century gothic displays in adobe reader 8 and not in 9

    Hi
    I have created a pdf using adobe livecycle and i have set the address font in my header to Century Gothic. When i view the doc in Adobe reader 8, it shows it exactly the way i want. When i view it in adobe 9, it has changed to arial. Why is this happening? and how can i prevent it from changing when viewed in the different versions of adobe reader?
    Also, it doesnt make sense to say that the font is supported in adobe 8 and NOT in 9. Surely capability should be backward compatible?
    PLEASE HELP!!!
    Fatima

    Hi Hitender
    The document does not show the correct font in Adobe Reader 9.0. We have now downgraded our adobe reader on the server where we are printing the docs from.  We have tried installing the font onto that server but that was also unsuccessful.
    Please let me know if you have any advice for my problem.
    Thanks
    Fatima
    From: HitenderPrakash [email protected]
    Sent: Monday, February 20, 2012 3:39 PM
    To: Fatima Badat
    Subject: Century gothic displays in adobe reader 8 and not in 9
    Re: Century gothic displays in adobe reader 8 and not in 9
    created by HitenderPrakash<http://forums.adobe.com/people/HitenderPrakash> in Adobe Reader - View the full discussion<http://forums.adobe.com/message/4217665#4217665

  • Print as Image changes between Adobe Reader ver7 and ver8+

    Hi,
    We have customers that upgraded to Adobe Reader ver8+ and are now experiencing printing issues with our printer driver (operating system is Windows XP/Vista). When they use Adobe Reader ver8 and above to print their PDF files, with "Print as Image" option selected, the print output is smaller. It looks like the latest version of Adobe Reader output the images using a square DPI. Our printer (line matrix) does not handle square DPI (for example: printer resolution are 120x48, 120x72, 120x144, and 180x96).
    Our printer driver just takes the output from the Microsoft print spooler and just encapsulate it with our printer language. We don't do any image manipulation. So, I would like to know was there a change in the way Adobe Reader version 8 and above create the output image? If so, is there a backward compatibility switch our driver can issue during the printing function?
    I tried talking to Adobe Tech support (bronze support), but they only handle end user issues. Is there a tech support option that I can purchase that will allow me to get to the root of this driver compatibility issue? Any suggestion would be appreciated.

    Adobe doesn't apparently care. I get this problem all the time on our work network. There's a lot of questions in this forum and elsewhere on the internet.
    The best answer I've seen is that there's something wrong with the PDF or you don't have the right font, or you did something wrong, or here try this ridiculously complicated workaround. I wish they would just fix their program!
    Suggestions: go through all the "standard" things like updating printer drivers, printing the document as an image, updating Adobe (yeah, like "it works now" is a new feature in the latest version), etc. It's possible that could fix the problem. Otherwise, wait until Adobe releases a version of Reader that doesn't have this issue.

  • Adobe reader 10 and 11 crashes after 3-5 sec.

    adobe reader 10 and 11 crashes after 3-5 sec. it newer gets fully opened, it just closes. the problem is all my pdf files on my computer. and they work fine on my other labtop. tryed to repair, remove, install many times

    Can you try this next: navigate to C:\Program Files\Adobe\Reader 11.0\Reader (if you have Reader XI installed), or C:\Program Files (x86)\Adobe\Reader 11.0\Reader (Reader XI on 64-bit Windows), and double-click on Eula.exe, then accept the license agreement.
    Does that fix the problem?

  • Can the folder C:\Windows\Cache\Adobe Reader 6 and the files it contains simpley be deleted?

    My daughter is running Adobe Reader 9.4.5 and Adobe Flash Player 10 Active X
    on a Dell Dimension 4400 system with
    Windows XP Home Edition version 2002 Service Pack 3.
    During a full system backup using Seagate DiskWizard version 11.0.8326
    each time folder C:\Windows\Cache\Adobe Reader 6
    is accessed the pc freezes with the Blue Screen error
    IRQL NOT LESS OR EQUAL ERROR 0x0000000A
    (0x00000166, 0x00000002, 0x00000000, 0x804E5443).
    Each time the Adobe Reader 6 folder is opened manually, the system presents a spinning
    CD icon superimposed on the cursor and attempts to access the CD drive.
    The access ultimately fails since there is no CD loaded because there is no intent to install
    anything at the moment.
    Through a manual process of backing up each of the the files in the Adobe Reader 6 folder
    individually, one at a time, I strongly suspect the problem file to be instmsiw.exe.
    Can the folder C:\Windows\Cache\Adobe Reader 6 and the files it contains simpley be deleted? 
    Are there any registry entries or issues that must be addressed before deleting these files?
    What is the best way to free up space on the C drive that is apparently being occupied by
    files left over from the install of a prior version of Adobe Reader?
    The folder C:\Windows\Cache\Adobe Reader 6 contains the following files:
    0x0409.ini                        5KB          Configuration Settings        2/18/2003
    abcpy.ini                          2KB          Configuration Settings        3/24/2003
    Adobe Reader 6.0.msi      2198KB     Windows Installer               5/19/2003
    Data1.cab                       23334KB    WinZip file                         5/19/2003
    instmsia.exe                   1669KB      Application                        3/11/2002
    instmsiw.exe                  1780KB      Application                        3/11/2002
    Rdr60ENU.itw                 16KB          ITW file                            5/11/2003
    Rdr60ENU.mst               4KB            MST file                           4/16/2003
    Setup.exe                      212KB        Application                        5/19/2003
    Setup.ini                        2KB            Configuration Settings        5/19/2003
    Thank you for any assistance you can provide.

    Go to Add/Remove Programs in Control Panel and uninstall Adobe Reader 6. That version poses a security risk to your system and should be removed a.s.a.p.
    After you remove it, reboot and then delete the "Adobe Reader 6" folder at the location you mentioned above.
    Then go to http://get.adobe.com/reader/direct/ and download version 9.4
    After that installs, download the latest patch for it by opening the program, then go to Help | Check For Updates.
    As a precaution, download the free version of Malwarebytes from here: http://www.malwarebytes.org/products/malwarebytes_free and then run a full system scan.

Maybe you are looking for