Adobe Reader X Crashes
I have Adobe Reader X installed on a MAC with OS 10.7.4. Just recently Reader started crashing in less than a minute after opening it. It will not stay open at all. I have tried to reload Reader and the installation seems to work fine but the crashing continues.
Help?
I have the same issue. I thought it was the operating system so I just downloaded Mountain Lion 10.8.1 but adobe reader continues to crash. It crashes when I try opening up the application not necesarily opening up a particular pdf file.
This is the crash log that I get
Process: AdobeReader [10994]
Path: /Applications/Adobe Reader.app/Contents/MacOS/AdobeReader
Identifier: com.adobe.Reader
Version: 10.1.4 (10.1.4)
Code Type: X86 (Native)
Parent Process: launchd [214]
User ID: 502
Date/Time: 2012-09-15 13:04:51.971 -0400
OS Version: Mac OS X 10.8.1 (12B19)
Report Version: 10
Interval Since Last Report: 7446 sec
Crashes Since Last Report: 7
Per-App Interval Since Last Report: 38 sec
Per-App Crashes Since Last Report: 5
Anonymous UUID: 2333A9D7-D803-4F31-B5C3-726CD7241485
Crashed Thread: 0 Dispatch queue: com.apple.main-thread
Exception Type: EXC_BAD_ACCESS (SIGBUS)
Exception Codes: KERN_PROTECTION_FAILURE at 0x0000000000000000
VM Regions Near 0:
--> __PAGEZERO 0000000000000000-0000000000001000 [ 4K] ---/--- SM=NUL /Applications/Adobe Reader.app/Contents/MacOS/AdobeReader
__TEXT 0000000000001000-0000000000002000 [ 4K] r-x/rwx SM=COW /Applications/Adobe Reader.app/Contents/MacOS/AdobeReader
Thread 0 Crashed:: Dispatch queue: com.apple.main-thread
0 com.adobe.CoolType 0x02168657 CTInit + 105971
1 com.adobe.CoolType 0x022bd1dc CTCleanup + 902910
2 com.adobe.CoolType 0x0215d9ab CTInit + 61767
3 com.adobe.CoolType 0x022aa382 CTCleanup + 825508
4 com.adobe.CoolType 0x022920f2 CTCleanup + 726548
5 com.adobe.CoolType 0x0223c134 CTCleanup + 374358
6 com.adobe.CoolType 0x0223bf91 CTCleanup + 373939
7 com.adobe.CoolType 0x0223c012 CTCleanup + 374068
8 com.adobe.CoolType 0x0223dd43 CTCleanup + 381541
9 com.adobe.CoolType 0x021dc415 CTInit + 580529
10 com.adobe.Acrobat.framework 0x00b40e68 AcroSecurityBailOutImpl + 9056913
11 com.adobe.Acrobat.framework 0x00b3b225 AcroSecurityBailOutImpl + 9033294
12 com.adobe.Acrobat.framework 0x005727dc AcroSecurityBailOutImpl + 2968581
13 com.adobe.Acrobat.framework 0x001c460b RunAcrobat + 1773684
14 com.adobe.Acrobat.framework 0x001c4051 RunAcrobat + 1772218
15 com.apple.CoreFoundation 0x9172f0d6 __CFRUNLOOP_IS_CALLING_OUT_TO_A_TIMER_CALLBACK_FUNCTION__ + 22
16 com.apple.CoreFoundation 0x9172ea75 __CFRunLoopDoTimer + 709
17 com.apple.CoreFoundation 0x91713892 __CFRunLoopRun + 1730
18 com.apple.CoreFoundation 0x91712d6a CFRunLoopRunSpecific + 378
19 com.apple.CoreFoundation 0x91712bdb CFRunLoopRunInMode + 123
20 com.apple.HIToolbox 0x97e5c8aa RunCurrentEventLoopInMode + 242
21 com.apple.HIToolbox 0x97e5c619 ReceiveNextEventCommon + 374
22 com.apple.HIToolbox 0x97e5c494 BlockUntilNextEventMatchingListInMode + 88
23 com.apple.AppKit 0x924a2a5a _DPSNextEvent + 724
24 com.apple.AppKit 0x924a228c -[NSApplication nextEventMatchingMask:untilDate:inMode:dequeue:] + 119
25 com.apple.AppKit 0x924986dc -[NSApplication run] + 855
26 com.adobe.Acrobat.framework 0x00014d3b RunAcrobat + 6052
27 com.adobe.Acrobat.framework 0x000136d3 RunAcrobat + 316
28 com.adobe.Reader 0x00001e92 main + 94
29 com.adobe.Reader 0x00001e16 start + 54
Thread 1:
0 libsystem_kernel.dylib 0x95b0a0ee __workq_kernreturn + 10
1 libsystem_c.dylib 0x9969c04c _pthread_workq_return + 45
2 libsystem_c.dylib 0x9969be19 _pthread_wqthread + 448
3 libsystem_c.dylib 0x99683cca start_wqthread + 30
Thread 2:: Dispatch queue: com.apple.libdispatch-manager
0 libsystem_kernel.dylib 0x95b0a9ae kevent + 10
1 libdispatch.dylib 0x99c10cc5 _dispatch_mgr_invoke + 993
2 libdispatch.dylib 0x99c107fd _dispatch_mgr_thread + 53
Thread 3:
0 libsystem_kernel.dylib 0x95b0a0ee __workq_kernreturn + 10
1 libsystem_c.dylib 0x9969c04c _pthread_workq_return + 45
2 libsystem_c.dylib 0x9969be19 _pthread_wqthread + 448
3 libsystem_c.dylib 0x99683cca start_wqthread + 30
Thread 4:
0 libsystem_kernel.dylib 0x95b0a0ee __workq_kernreturn + 10
1 libsystem_c.dylib 0x9969c04c _pthread_workq_return + 45
2 libsystem_c.dylib 0x9969be19 _pthread_wqthread + 448
3 libsystem_c.dylib 0x99683cca start_wqthread + 30
Thread 5:
0 libsystem_kernel.dylib 0x95b0a0ee __workq_kernreturn + 10
1 libsystem_c.dylib 0x9969c04c _pthread_workq_return + 45
2 libsystem_c.dylib 0x9969be19 _pthread_wqthread + 448
3 libsystem_c.dylib 0x99683cca start_wqthread + 30
Thread 6:
0 libsystem_kernel.dylib 0x95b098e2 __psynch_cvwait + 10
1 libsystem_c.dylib 0x9969e220 _pthread_cond_wait + 833
2 libsystem_c.dylib 0x997240ad pthread_cond_wait$UNIX2003 + 71
3 com.apple.CoreServices.CarbonCore 0x99d8f49e TSWaitOnCondition + 128
4 com.apple.CoreServices.CarbonCore 0x99d8f69a TSWaitOnConditionTimedRelative + 146
5 com.apple.CoreServices.CarbonCore 0x99cdbbcb MPWaitOnQueue + 261
6 AdobeACE 0x0196f737 ACEInitialize + 3741
7 AdobeACE 0x0196f6ad ACEInitialize + 3603
8 com.apple.CoreServices.CarbonCore 0x99d62a87 PrivateMPEntryPoint + 68
9 libsystem_c.dylib 0x99699557 _pthread_start + 344
10 libsystem_c.dylib 0x99683cee thread_start + 34
Thread 7:
0 libsystem_kernel.dylib 0x95b098e2 __psynch_cvwait + 10
1 libsystem_c.dylib 0x9969e220 _pthread_cond_wait + 833
2 libsystem_c.dylib 0x997240ad pthread_cond_wait$UNIX2003 + 71
3 com.apple.CoreServices.CarbonCore 0x99d8f49e TSWaitOnCondition + 128
4 com.apple.CoreServices.CarbonCore 0x99d8f69a TSWaitOnConditionTimedRelative + 146
5 com.apple.CoreServices.CarbonCore 0x99cdbbcb MPWaitOnQueue + 261
6 AdobeACE 0x0196f737 ACEInitialize + 3741
7 AdobeACE 0x0196f6ad ACEInitialize + 3603
8 com.apple.CoreServices.CarbonCore 0x99d62a87 PrivateMPEntryPoint + 68
9 libsystem_c.dylib 0x99699557 _pthread_start + 344
10 libsystem_c.dylib 0x99683cee thread_start + 34
Thread 8:
0 libsystem_kernel.dylib 0x95b098e2 __psynch_cvwait + 10
1 libsystem_c.dylib 0x9969e220 _pthread_cond_wait + 833
2 libsystem_c.dylib 0x997240ad pthread_cond_wait$UNIX2003 + 71
3 com.apple.CoreServices.CarbonCore 0x99d8f49e TSWaitOnCondition + 128
4 com.apple.CoreServices.CarbonCore 0x99d8f69a TSWaitOnConditionTimedRelative + 146
5 com.apple.CoreServices.CarbonCore 0x99cdbbcb MPWaitOnQueue + 261
6 AdobeACE 0x0196f737 ACEInitialize + 3741
7 AdobeACE 0x0196f6ad ACEInitialize + 3603
8 com.apple.CoreServices.CarbonCore 0x99d62a87 PrivateMPEntryPoint + 68
9 libsystem_c.dylib 0x99699557 _pthread_start + 344
10 libsystem_c.dylib 0x99683cee thread_start + 34
Thread 9:
0 libsystem_kernel.dylib 0x95b098e2 __psynch_cvwait + 10
1 libsystem_c.dylib 0x9969e220 _pthread_cond_wait + 833
2 libsystem_c.dylib 0x997240ad pthread_cond_wait$UNIX2003 + 71
3 AdobeAGM 0x01abc6bc AGMInitialize + 33770
4 AdobeAGM 0x01abc5f6 AGMInitialize + 33572
5 AdobeAGM 0x01abc151 AGMInitialize + 32383
6 libsystem_c.dylib 0x99699557 _pthread_start + 344
7 libsystem_c.dylib 0x99683cee thread_start + 34
Thread 10:
0 libsystem_kernel.dylib 0x95b098e2 __psynch_cvwait + 10
1 libsystem_c.dylib 0x9969e220 _pthread_cond_wait + 833
2 libsystem_c.dylib 0x997240ad pthread_cond_wait$UNIX2003 + 71
3 AdobeAGM 0x01abc6bc AGMInitialize + 33770
4 AdobeAGM 0x01abc5f6 AGMInitialize + 33572
5 AdobeAGM 0x01abc151 AGMInitialize + 32383
6 libsystem_c.dylib 0x99699557 _pthread_start + 344
7 libsystem_c.dylib 0x99683cee thread_start + 34
Thread 11:
0 libsystem_kernel.dylib 0x95b098e2 __psynch_cvwait + 10
1 libsystem_c.dylib 0x9969e220 _pthread_cond_wait + 833
2 libsystem_c.dylib 0x997240ad pthread_cond_wait$UNIX2003 + 71
3 AdobeAGM 0x01abc6bc AGMInitialize + 33770
4 AdobeAGM 0x01abc5f6 AGMInitialize + 33572
5 AdobeAGM 0x01abc151 AGMInitialize + 32383
6 libsystem_c.dylib 0x99699557 _pthread_start + 344
7 libsystem_c.dylib 0x99683cee thread_start + 34
Thread 12:
0 libsystem_kernel.dylib 0x95b098e2 __psynch_cvwait + 10
1 libsystem_c.dylib 0x9969e289 _pthread_cond_wait + 938
2 libsystem_c.dylib 0x9969e512 pthread_cond_timedwait_relative_np + 47
3 com.apple.CoreServices.CarbonCore 0x99d8f6b9 TSWaitOnConditionTimedRelative + 177
4 com.apple.CoreServices.CarbonCore 0x99cdbbcb MPWaitOnQueue + 261
5 com.adobe.Acrobat.framework 0x0006626d RunAcrobat + 339158
6 com.adobe.Acrobat.framework 0x00063966 RunAcrobat + 328655
7 com.apple.CoreServices.CarbonCore 0x99d62a87 PrivateMPEntryPoint + 68
8 libsystem_c.dylib 0x99699557 _pthread_start + 344
9 libsystem_c.dylib 0x99683cee thread_start + 34
Thread 13:
0 libsystem_kernel.dylib 0x95b0a9ae kevent + 10
1 com.adobe.Acrobat.framework 0x00f0eef6 AcroSecurityBailOutImpl + 13046559
2 com.adobe.Acrobat.framework 0x00e7742b AcroSecurityBailOutImpl + 12425300
3 libsystem_c.dylib 0x99699557 _pthread_start + 344
4 libsystem_c.dylib 0x99683cee thread_start + 34
Thread 0 crashed with X86 Thread State (32-bit):
eax: 0x00000000 ebx: 0x02167d2b ecx: 0xacd21174 edx: 0x00000000
edi: 0x00000000 esi: 0xbfffb740 ebp: 0xbfffbd68 esp: 0xbfffb6c0
ss: 0x00000023 efl: 0x00010246 eip: 0x02168657 cs: 0x0000001b
ds: 0x00000023 es: 0x00000023 fs: 0x00000000 gs: 0x0000000f
cr2: 0x00000000
Logical CPU: 2
Binary Images:
0x1000 - 0x1fff +com.adobe.Reader (10.1.4 - 10.1.4) <3D670F22-EB8E-10C1-C764-D000FB143685> /Applications/Adobe Reader.app/Contents/MacOS/AdobeReader
0x6000 - 0x173ffef +com.adobe.Acrobat.framework (10.1.4 - 10.1.4) <EF4ED996-BC03-E76F-FA5C-A56C24D9576E> /Applications/Adobe Reader.app/Contents/Frameworks/Acrobat.framework/Versions/A/Acrobat
0x196d000 - 0x1a8efff +AdobeACE (1) <B885D217-C2F6-8496-12D0-FCA0E620635B> /Applications/Adobe Reader.app/Contents/Frameworks/AdobeACE.framework/Versions/A/AdobeACE
0x1ab1000 - 0x2075ffb +AdobeAGM (1) <B09E932D-3C51-EFEF-A21C-C1747B36BDB5> /Applications/Adobe Reader.app/Contents/Frameworks/AdobeAGM.framework/Versions/A/AdobeAGM
0x2128000 - 0x2145ff7 +AdobeBIB (1) <7C894693-F5AC-A9BF-E72A-097BDF33C329> /Applications/Adobe Reader.app/Contents/Frameworks/AdobeBIB.framework/Versions/A/AdobeBIB
0x214c000 - 0x246fff3 +com.adobe.CoolType (AdobeCoolType 5.08.115.1 - 5.08.115.1) <DA458D39-A0A9-163E-F13E-BA9333B413DD> /Applications/Adobe Reader.app/Contents/Frameworks/AdobeCoolType.framework/Versions/A/AdobeCoolType
0x24c1000 - 0x25dfff3 com.apple.WebKit (8536 - 8536.25) <5365AA39-A1A7-315D-AA1C-0C564909C0E0> /System/Library/Frameworks/WebKit.framework/Versions/A/WebKit
0x268f000 - 0x3319ff3 com.apple.WebCore (8536 - 8536.24) <06F7EC1E-A7F2-37F1-ADC6-687284E661D8> /System/Library/Frameworks/WebKit.framework/Versions/A/Frameworks/WebCore.framework/Versi ons/A/WebCore
0x3f10000 - 0x3f1dffb com.apple.Librarian (1.1 - 1) <C8D82AA3-AE5E-3B6D-A8D1-847856057186> /System/Library/PrivateFrameworks/Librarian.framework/Versions/A/Librarian
0x3fb6000 - 0x3fb7ffd com.apple.textencoding.unicode (2.5 - 2.5) <4E2ABBEB-1F0D-3C06-BA0C-C3CEDDF17BD2> /System/Library/TextEncodings/Unicode Encodings.bundle/Contents/MacOS/Unicode Encodings
0x8f4e000 - 0x9146ff7 +com.adobe.Acrobat.adm (10.1.4 - 10.1.4) <34359758-168B-1E60-A3E4-2E4745649195> /Applications/Adobe Reader.app/Contents/Frameworks/SPPlugins/AdobeADM.bundle/Contents/MacOS/AdobeADM
0xbf76000 - 0xbfd5fe7 +AcroSQLite (1) <33E9D2E6-ACE5-0905-A40C-D1079751F9DF> /Applications/Adobe Reader.app/Contents/Frameworks/AcroSQLite.framework/Versions/A/AcroSQLite
0xc39b000 - 0xc3a9fff libSimplifiedChineseConverter.dylib (61) <60899F9C-A79F-3BC2-855E-DC5C78B98FEB> /System/Library/CoreServices/Encodings/libSimplifiedChineseConverter.dylib
0x8fed0000 - 0x8ff02e57 dyld (210.2.3) <23516BE4-29BE-350C-91C9-F36E7999F0F1> /usr/lib/dyld
0x90007000 - 0x90012fff libcommonCrypto.dylib (60026) <A6C6EDB8-7E69-3827-81F3-9A74D0935461> /usr/lib/system/libcommonCrypto.dylib
0x90013000 - 0x90013fff com.apple.CoreServices (57 - 57) <956C6C6D-A5DD-314F-9C57-4A61D41F30CE> /System/Library/Frameworks/CoreServices.framework/Versions/A/CoreServices
0x90197000 - 0x9019efff liblaunch.dylib (442.21) <349330F8-1BBF-3B78-AFB2-4F32413CE971> /usr/lib/system/liblaunch.dylib
0x9019f000 - 0x902ebff3 com.apple.CFNetwork (596.1 - 596.1) <DE5FA267-6E01-388E-9ADA-8764BE469C35> /System/Library/Frameworks/CFNetwork.framework/Versions/A/CFNetwork
0x9032d000 - 0x90352ff7 com.apple.CoreVideo (1.8 - 99.0) <7A90C337-4493-3393-9C56-75EB52112D75> /System/Library/Frameworks/CoreVideo.framework/Versions/A/CoreVideo
0x90384000 - 0x903feff7 com.apple.securityfoundation (6.0 - 55115.4) <7F614418-F853-3FED-B265-0EA47F309A49> /System/Library/Frameworks/SecurityFoundation.framework/Versions/A/SecurityFoundation
0x903ff000 - 0x90406fff libsystem_dnssd.dylib (379.27.1) <B5CD3F39-7039-30CF-877D-FDF38A659E46> /usr/lib/system/libsystem_dnssd.dylib
0x90407000 - 0x90408fff libquarantine.dylib (52) <D526310F-DC77-37EA-8F5F-83928EFA3262> /usr/lib/system/libquarantine.dylib
0x90409000 - 0x9044eff5 com.apple.opencl (2.1.17 - 2.1.17) <921C1549-637A-33D7-A891-834FB9F582C7> /System/Library/Frameworks/OpenCL.framework/Versions/A/OpenCL
0x9044f000 - 0x90473ff2 com.apple.framework.familycontrols (4.0 - 400) <A313D83E-5A03-3174-A213-1F7D379040D1> /System/Library/PrivateFrameworks/FamilyControls.framework/Versions/A/FamilyControls
0x90a1f000 - 0x90a1ffff libSystem.B.dylib (169.3) <4F99C03B-BBFF-3BF8-8CC2-2DA764447446> /usr/lib/libSystem.B.dylib
0x90ab8000 - 0x90b15fff com.apple.audio.CoreAudio (4.1.0 - 4.1.0) <9549B81F-4425-34EE-802B-F462068DC0C5> /System/Library/Frameworks/CoreAudio.framework/Versions/A/CoreAudio
0x90b16000 - 0x90bc9ff7 com.apple.coreui (2.0 - 181) <4F071012-F857-367D-B0B8-EAD088A05740> /System/Library/PrivateFrameworks/CoreUI.framework/Versions/A/CoreUI
0x91461000 - 0x9148dff7 libsystem_info.dylib (406.17) <AA5611DB-A944-3072-B6BE-ACAB08689547> /usr/lib/system/libsystem_info.dylib
0x9148e000 - 0x914d0ff7 com.apple.RemoteViewServices (2.0 - 80.3) <EE36AF6C-E574-3F48-9AC3-E8C8295739FF> /System/Library/PrivateFrameworks/RemoteViewServices.framework/Versions/A/RemoteViewServi ces
0x914e9000 - 0x914e9fff com.apple.Carbon (154 - 155) <604ADD9D-5835-3294-842E-3A4AEBCCB548> /System/Library/Frameworks/Carbon.framework/Versions/A/Carbon
0x914ea000 - 0x914eefff com.apple.OpenDirectory (10.8 - 151.10) <A1858D81-086F-3BF5-87E3-9B70409FFDF6> /System/Library/Frameworks/OpenDirectory.framework/Versions/A/OpenDirectory
0x914ef000 - 0x91564ff7 com.apple.ApplicationServices.ATS (332 - 341) <EC79D064-1399-3F33-BACC-6D93A5BE04E6> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ATS.framew ork/Versions/A/ATS
0x915b6000 - 0x915c0fff libCSync.A.dylib (322) <CD2707A0-48EB-30C5-8431-460663D44A91> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/CoreGraphi cs.framework/Versions/A/Resources/libCSync.A.dylib
0x915f7000 - 0x915fffff com.apple.CommerceCore (1.0 - 26) <AF0D1990-8CBF-3AB4-99DF-8B7AE14FB0D5> /System/Library/PrivateFrameworks/CommerceKit.framework/Versions/A/Frameworks/CommerceCor e.framework/Versions/A/CommerceCore
0x91600000 - 0x916aeff3 com.apple.CoreText (260.0 - 275.14) <3CC31B7F-5560-364A-ADFC-31861C3C2328> /System/Library/Frameworks/CoreText.framework/Versions/A/CoreText
0x916af000 - 0x916b5fff libGFXShared.dylib (8.5) <7022CE54-70E9-33D3-B679-9A9BB6B2AABF> /System/Library/Frameworks/OpenGL.framework/Versions/A/Libraries/libGFXShared.dylib
0x916b6000 - 0x916baffc libGIF.dylib (843) <355B672B-D07D-36FE-B6B9-142406ACFBA2> /System/Library/Frameworks/ImageIO.framework/Versions/A/Resources/libGIF.dylib
0x916bb000 - 0x916bfffe libcache.dylib (57) <834FDCA7-FE3B-33CC-A12A-E11E202477EC> /usr/lib/system/libcache.dylib
0x916c0000 - 0x916c0ffd libOpenScriptingUtil.dylib (148) <6B34E8E4-EE31-3E2B-AEB3-8714C3102AED> /usr/lib/libOpenScriptingUtil.dylib
0x916c1000 - 0x916d6fff com.apple.ImageCapture (8.0 - 8.0) <B8BD421F-D5A9-3FB4-8E89-AD5CFC0D4030> /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/ImageCapture.framework/ Versions/A/ImageCapture
0x916d7000 - 0x916dbff7 libmacho.dylib (829) <5280A013-4F74-3F74-BE0C-7F612C49F1DC> /usr/lib/system/libmacho.dylib
0x916dc000 - 0x918c3ffb com.apple.CoreFoundation (6.8 - 744) <A2BB4949-264A-302B-897E-713860894FE6> /System/Library/Frameworks/CoreFoundation.framework/Versions/A/CoreFoundation
0x918c4000 - 0x9191bff7 com.apple.ScalableUserInterface (1.0 - 1) <2B5E454B-BC49-3E85-B54D-1950397C448C> /System/Library/Frameworks/QuartzCore.framework/Versions/A/Frameworks/ScalableUserInterfa ce.framework/Versions/A/ScalableUserInterface
0x91c07000 - 0x91c08ffd com.apple.TrustEvaluationAgent (2.0 - 23) <E42347C0-2D3C-36A4-9200-757FFA61B388> /System/Library/PrivateFrameworks/TrustEvaluationAgent.framework/Versions/A/TrustEvaluati onAgent
0x91c09000 - 0x91d01ff2 libsqlite3.dylib (138) <AA00F27E-B72D-31DE-8EE4-985227CC9912> /usr/lib/libsqlite3.dylib
0x91d05000 - 0x92122ff3 FaceCoreLight (2.0.1) <3EF03B25-C361-31A6-8704-3FBFFBD0E10B> /System/Library/PrivateFrameworks/FaceCoreLight.framework/Versions/A/FaceCoreLight
0x92166000 - 0x921ebff7 com.apple.SearchKit (1.4.0 - 1.4.0) <454E950F-291C-3E95-8F35-05CA0AD6B327> /System/Library/Frameworks/CoreServices.framework/Versions/A/Frameworks/SearchKit.framewo rk/Versions/A/SearchKit
0x9224c000 - 0x922a7fff com.apple.htmlrendering (77 - 1.1.4) <5C0C669F-AE07-3983-B38F-EB829B5CE609> /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/HTMLRendering.framework /Versions/A/HTMLRendering
0x922a8000 - 0x922feff3 com.apple.HIServices (1.20 - 416) <C52A00FD-76D6-34F3-95D1-7EDB857EC5E5> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/HIServices .framework/Versions/A/HIServices
0x922ff000 - 0x9233eff7 com.apple.bom (12.0 - 192) <0637E52C-D151-37B3-904F-8656B2FD44DD> /System/Library/PrivateFrameworks/Bom.framework/Versions/A/Bom
0x9233f000 - 0x92ef8fff com.apple.AppKit (6.8 - 1187) <5E13B150-4096-3B61-9DC0-6ABA48F6515B> /System/Library/Frameworks/AppKit.framework/Versions/C/AppKit
0x92ef9000 - 0x92f52ff7 com.apple.AE (645 - 645) <D4919967-EF16-36BA-9E8A-DA110DE8BB4A> /System/Library/Frameworks/CoreServices.framework/Versions/A/Frameworks/AE.framework/Vers ions/A/AE
0x92fbf000 - 0x9305fff7 com.apple.QD (3.42 - 285) <1B8307C6-AFA8-312E-BA5B-679070EF2CA1> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/QD.framewo rk/Versions/A/QD
0x93179000 - 0x9317afff libremovefile.dylib (23.1) <98622D14-DAAB-3AD8-A5D9-C322BF572A98> /usr/lib/system/libremovefile.dylib
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0x997fa000 - 0x99801ffb libunwind.dylib (35.1) <E1E8D8B3-3C78-3AB1-B398-C180DC6DCF05> /usr/lib/system/libunwind.dylib
0x99802000 - 0x99a59fff com.apple.JavaScriptCore (8536 - 8536.24) <361AF27F-4E6B-3D86-B363-95DED1D56981> /System/Library/Frameworks/JavaScriptCore.framework/Versions/A/JavaScriptCore
0x99a5a000 - 0x99a5dfff com.apple.help (1.3.2 - 42) <AD7EB1F0-A068-3A2C-9D59-38E59CEC0D96> /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/Help.framework/Versions /A/Help
0x99a5e000 - 0x99ac2ff3 libstdc++.6.dylib (56) <F8FA490A-8F3C-3645-ABF5-78926CE9C62C> /usr/lib/libstdc++.6.dylib
0x99ac3000 - 0x99bfeff7 libBLAS.dylib (1073.3) <804B5AF7-2646-31D1-8875-FCCF158476D4> /System/Library/Frameworks/Accelerate.framework/Versions/A/Frameworks/vecLib.framework/Ve rsions/A/libBLAS.dylib
0x99bff000 - 0x99c01fff com.apple.securityhi (4.0 - 55002) <15E9B9BC-108F-3416-A0A7-A321A85081F7> /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/SecurityHI.framework/Ve rsions/A/SecurityHI
0x99c02000 - 0x99c0bffd com.apple.audio.SoundManager (4.0 - 4.0) <ABC5FE40-B222-36EB-9905-5C8C4BFD8C87> /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/CarbonSound.framework/V ersions/A/CarbonSound
0x99c0c000 - 0x99c1eff7 libdispatch.dylib (228.18) <833C83BE-278C-353E-AC6D-9B85FAC50A1D> /usr/lib/system/libdispatch.dylib
0x99c1f000 - 0x99cb1ffb libvMisc.dylib (380.6) <6DA3A03F-20BE-300D-A664-B50A7B4E4B1A> /System/Library/Frameworks/Accelerate.framework/Versions/A/Frameworks/vecLib.framework/Ve rsions/A/libvMisc.dylib
0x99cb2000 - 0x99ccbfff com.apple.Kerberos (2.0 - 1) <9BDE8F4D-DBC3-34D1-852C-898D3655A611> /System/Library/Frameworks/Kerberos.framework/Versions/A/Kerberos
0x99ccc000 - 0x99fd1fff com.apple.CoreServices.CarbonCore (1037 - 1037) <92494ADA-2ED1-3141-81B9-23F2C27E779C> /System/Library/Frameworks/CoreServices.framework/Versions/A/Frameworks/CarbonCore.framew ork/Versions/A/CarbonCore
0x99fff000 - 0x9a00cfff libGL.dylib (8.5) <B411046C-3068-3A22-B3F1-9E78C5888232> /System/Library/Frameworks/OpenGL.framework/Versions/A/Libraries/libGL.dylib
0x9a00d000 - 0x9a019ff8 libbz2.1.0.dylib (29) <7031A4C0-784A-3EAA-93DF-EA1F26CC9264> /usr/lib/libbz2.1.0.dylib
0x9a01a000 - 0x9a01afff libsystem_blocks.dylib (59) <3A743C5D-CFA5-37D8-80A8-B6795A9DB04F> /usr/lib/system/libsystem_blocks.dylib
0x9a05b000 - 0x9a1b2ff7 com.apple.audio.toolbox.AudioToolbox (1.8 - 1.8) <6856CA9B-BF08-341B-AEE9-91CC258D4534> /System/Library/Frameworks/AudioToolbox.framework/Versions/A/AudioToolbox
0x9a1b3000 - 0x9a5f5ff3 com.apple.CoreGraphics (1.600.0 - 322) <2E04AAAD-8403-3819-BD6C-9836D42F58B1> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/CoreGraphi cs.framework/Versions/A/CoreGraphics
0x9a5f6000 - 0x9a600fff libsystem_notify.dylib (98.5) <7EEE9475-18F8-3099-B0ED-23A3E528ABE0> /usr/lib/system/libsystem_notify.dylib
0xbab00000 - 0xbab21ffc libKoreanConverter.dylib (61) <39F6BEE7-AE54-3423-B920-2A3573BC9A1A> /System/Library/CoreServices/Encodings/libKoreanConverter.dylib
External Modification Summary:
Calls made by other processes targeting this process:
task_for_pid: 8
thread_create: 0
thread_set_state: 0
Calls made by this process:
task_for_pid: 0
thread_create: 0
thread_set_state: 0
Calls made by all processes on this machine:
task_for_pid: 343018
thread_create: 0
thread_set_state: 0
VM Region Summary:
ReadOnly portion of Libraries: Total=175.6M resident=142.0M(81%) swapped_out_or_unallocated=33.6M(19%)
Writable regions: Total=110.8M written=4716K(4%) resident=11.6M(11%) swapped_out=0K(0%) unallocated=99.1M(89%)
REGION TYPE VIRTUAL
=========== =======
ATS (font support) 32.0M
CG backing stores 152K
CG image 124K
CG shared images 1184K
CoreServices 1232K
MALLOC 44.1M
MALLOC guard page 48K
Memory tag=240 4K
Memory tag=242 12K
Memory tag=243 4K
Memory tag=35 7116K
Stack 71.1M
VM_ALLOCATE 16.4M
__DATA 8008K
__DATA/__OBJC 208K
__IMAGE 528K
__IMPORT 4K
__LINKEDIT 40.3M
__OBJC 1780K
__OBJC/__DATA 60K
__PAGEZERO 4K
__TEXT 135.3M
__UNICODE 544K
mapped file 127.4M
shared memory 308K
=========== =======
TOTAL 487.4M
Model: MacBookPro9,2, BootROM MBP91.00D3.B06, 2 processors, Intel Core i7, 2.9 GHz, 8 GB, SMC 2.2f38
Graphics: Intel HD Graphics 4000, Intel HD Graphics 4000, Built-In, 512 MB
Memory Module: BANK 0/DIMM0, 4 GB, DDR3, 1600 MHz, 0x80AD, 0x484D54333531533643465238432D50422020
Memory Module: BANK 1/DIMM0, 4 GB, DDR3, 1600 MHz, 0x80AD, 0x484D54333531533643465238432D50422020
AirPort: spairport_wireless_card_type_airport_extreme (0x14E4, 0xF5), Broadcom BCM43xx 1.0 (5.106.98.81.21)
Bluetooth: Version 4.0.9f8 10405, 2 service, 18 devices, 1 incoming serial ports
Network Service: Wi-Fi, AirPort, en1
Serial ATA Device: TOSHIBA MK7559GSXF, 750.16 GB
Serial ATA Device: MATSHITADVD-R UJ-8A8
USB Device: hub_device, 0x8087 (Intel Corporation), 0x0024, 0x1d100000 / 2
USB Device: U3 Titanium, 0x0781 (SanDisk Corporation), 0x5408, 0x1d110000 / 7
USB Device: hub_device, 0x0424 (SMSC), 0x2513, 0x1d180000 / 3
USB Device: BRCM20702 Hub, 0x0a5c (Broadcom Corp.), 0x4500, 0x1d181000 / 4
USB Device: Bluetooth USB Host Controller, apple_vendor_id, 0x821d, 0x1d181300 / 9
USB Device: Apple Internal Keyboard / Trackpad, apple_vendor_id, 0x0252, 0x1d183000 / 6
USB Device: IR Receiver, apple_vendor_id, 0x8242, 0x1d182000 / 5
USB Device: hub_device, 0x8087 (Intel Corporation), 0x0024, 0x1a100000 / 2
USB Device: FaceTime HD Camera (Built-in), apple_vendor_id, 0x8509, 0x1a110000 / 3
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Hello,
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Adobe Reader Keeps Crashing On Mac
I'm having issues with Adobe Reader on my MacBook Pro Retina. The MacBook is a 13" late 2013 model running OS X Yosemite 10.10.2 and I have the latest version of Adobe Reader (11.0.10) installed. Whenever I open multiple PDF's Adobe Reader crashes. Usually it's when I open 3 or more PDF's but sometimes it crashes when I only open 1 or 2. Any suggestions?
Hi ctw1979,
Please remove and the reinstall Adobe Reader from the link mentioned here:
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Adobe reader 11 crash in Mac OS X 10.8.2
I install the latest version of Adobe reader on my Mac. But it crashes a few minites after I launch it. Can anyone help me with this problem? Thank you very much!
The crash report is as follows,
Process: AdobeReader [787]
Path: /Applications/Adobe Reader.app/Contents/MacOS/AdobeReader
Identifier: com.adobe.Reader
Version: 11.0.0 (11.0.0)
Code Type: X86 (Native)
Parent Process: launchd [146]
User ID: 501
Date/Time: 2012-12-03 09:22:55.690 -0500
OS Version: Mac OS X 10.8.2 (12C60)
Report Version: 10
Interval Since Last Report: 54159 sec
Crashes Since Last Report: 1
Per-App Interval Since Last Report: 118 sec
Per-App Crashes Since Last Report: 1
Anonymous UUID: 4ACA7AE0-00B5-FD0E-D5C8-B70332992DDC
Crashed Thread: 0 Dispatch queue: com.apple.main-thread
Exception Type: EXC_BAD_ACCESS (SIGBUS)
Exception Codes: KERN_PROTECTION_FAILURE at 0x0000000000000018
VM Regions Near 0x18:
--> __PAGEZERO 0000000000000000-0000000000001000 [ 4K] ---/--- SM=NUL /Applications/Adobe Reader.app/Contents/MacOS/AdobeReader
VM_ALLOCATE 0000000000001000-0000000000100000 [ 1020K] ---/--- SM=NUL
Thread 0 Crashed:: Dispatch queue: com.apple.main-thread
0 com.apple.CoreFoundation 0x98a5b68a __removeHandler2 + 218
1 com.apple.CoreFoundation 0x98956663 CFRunLoopRunSpecific + 419
2 com.apple.CoreFoundation 0x989564ab CFRunLoopRunInMode + 123
3 com.apple.HIToolbox 0x9376915a RunCurrentEventLoopInMode + 242
4 com.apple.HIToolbox 0x93768ec9 ReceiveNextEventCommon + 374
5 com.apple.HIToolbox 0x93768d44 BlockUntilNextEventMatchingListInMode + 88
6 com.apple.AppKit 0x92314a3a _DPSNextEvent + 724
7 com.apple.AppKit 0x9231426c -[NSApplication nextEventMatchingMask:untilDate:inMode:dequeue:] + 119
8 com.apple.AppKit 0x9230a6cc -[NSApplication run] + 855
9 com.adobe.Acrobat.framework 0x001141ba 0x107000 + 53690
10 com.adobe.Acrobat.framework 0x00112c53 RunAcrobat + 307
11 com.adobe.Reader 0x00100ed5 main + 91
12 com.adobe.Reader 0x00100e71 start + 53
Thread 1:
0 libsystem_kernel.dylib 0x902290ee __workq_kernreturn + 10
1 libsystem_c.dylib 0x96d4d04c _pthread_workq_return + 45
2 libsystem_c.dylib 0x96d4ce19 _pthread_wqthread + 448
3 libsystem_c.dylib 0x96d34cca start_wqthread + 30
Thread 2:: Dispatch queue: com.apple.libdispatch-manager
0 libsystem_kernel.dylib 0x902299ae kevent + 10
1 libdispatch.dylib 0x99b13c71 _dispatch_mgr_invoke + 993
2 libdispatch.dylib 0x99b137a9 _dispatch_mgr_thread + 53
Thread 3:
0 libsystem_kernel.dylib 0x902290ee __workq_kernreturn + 10
1 libsystem_c.dylib 0x96d4d04c _pthread_workq_return + 45
2 libsystem_c.dylib 0x96d4ce19 _pthread_wqthread + 448
3 libsystem_c.dylib 0x96d34cca start_wqthread + 30
Thread 4:
0 libsystem_kernel.dylib 0x902288e2 __psynch_cvwait + 10
1 libsystem_c.dylib 0x96d4f220 _pthread_cond_wait + 833
2 libsystem_c.dylib 0x96dd50a1 pthread_cond_wait$UNIX2003 + 71
3 com.apple.CoreServices.CarbonCore 0x93cc6492 TSWaitOnCondition + 128
4 com.apple.CoreServices.CarbonCore 0x93cc668e TSWaitOnConditionTimedRelative + 146
5 com.apple.CoreServices.CarbonCore 0x93c12b9b MPWaitOnQueue + 261
6 com.adobe.ACE 0x01a174dc 0x1a15000 + 9436
7 com.adobe.ACE 0x01a17441 0x1a15000 + 9281
8 com.apple.CoreServices.CarbonCore 0x93c99a7b PrivateMPEntryPoint + 68
9 libsystem_c.dylib 0x96d4a557 _pthread_start + 344
10 libsystem_c.dylib 0x96d34cee thread_start + 34
Thread 5:
0 libsystem_kernel.dylib 0x902288e2 __psynch_cvwait + 10
1 libsystem_c.dylib 0x96d4f220 _pthread_cond_wait + 833
2 libsystem_c.dylib 0x96dd50a1 pthread_cond_wait$UNIX2003 + 71
3 com.adobe.AGM 0x01b803f7 0x1b75000 + 46071
4 com.adobe.AGM 0x01b80336 0x1b75000 + 45878
5 com.adobe.AGM 0x01b802d4 0x1b75000 + 45780
6 com.adobe.AGM 0x01b7ff74 0x1b75000 + 44916
7 libsystem_c.dylib 0x96d4a557 _pthread_start + 344
8 libsystem_c.dylib 0x96d34cee thread_start + 34
Thread 6:
0 libsystem_kernel.dylib 0x902288e2 __psynch_cvwait + 10
1 libsystem_c.dylib 0x96d4f289 _pthread_cond_wait + 938
2 libsystem_c.dylib 0x96d4f512 pthread_cond_timedwait_relative_np + 47
3 com.apple.CoreServices.CarbonCore 0x93cc66ad TSWaitOnConditionTimedRelative + 177
4 com.apple.CoreServices.CarbonCore 0x93c12b9b MPWaitOnQueue + 261
5 com.adobe.Acrobat.framework 0x0015385d 0x107000 + 313437
6 com.adobe.Acrobat.framework 0x00151cef 0x107000 + 306415
7 com.apple.CoreServices.CarbonCore 0x93c99a7b PrivateMPEntryPoint + 68
8 libsystem_c.dylib 0x96d4a557 _pthread_start + 344
9 libsystem_c.dylib 0x96d34cee thread_start + 34
Thread 7:
0 libsystem_kernel.dylib 0x902299ae kevent + 10
1 com.adobe.Acrobat.framework 0x01015c97 0x107000 + 15789207
2 com.adobe.Acrobat.framework 0x00f8752d 0x107000 + 15205677
3 com.adobe.Acrobat.framework 0x00f8413b 0x107000 + 15192379
4 libsystem_c.dylib 0x96d4a557 _pthread_start + 344
5 libsystem_c.dylib 0x96d34cee thread_start + 34
Thread 0 crashed with X86 Thread State (32-bit):
eax: 0xbfefe328 ebx: 0xbff00308 ecx: 0x00000003 edx: 0x00000002
edi: 0x7b217a80 esi: 0x00000014 ebp: 0xbff002e8 esp: 0xbff002c0
ss: 0x00000023 efl: 0x00010206 eip: 0x98a5b68a cs: 0x0000001b
ds: 0x00000023 es: 0x00000023 fs: 0x00000000 gs: 0x0000000f
cr2: 0x00000018
Logical CPU: 0
Binary Images:
0x100000 - 0x100fff +com.adobe.Reader (11.0.0 - 11.0.0) <54721CEC-2292-3A23-8EEC-26F873A39785> /Applications/Adobe Reader.app/Contents/MacOS/AdobeReader
0x107000 - 0x18c2fff +com.adobe.Acrobat.framework (11.0.0 - 11.0.0) <A858066D-1B54-37E3-B4F4-692CB83BD9AA> /Applications/Adobe Reader.app/Contents/Frameworks/Acrobat.framework/Versions/A/Acrobat
0x1a15000 - 0x1b67fe7 +com.adobe.ACE (AdobeACE 2.20.02.1 - 2.20.02.1) <711209D4-FBA8-37AE-9B21-E7F7EAE52A36> /Applications/Adobe Reader.app/Contents/Frameworks/AdobeACE.framework/Versions/A/AdobeACE
0x1b75000 - 0x2149ff7 +com.adobe.AGM (AdobeAGM 4.28.32.1 - 4.28.32.1) <4E17E364-9586-3654-A1EB-C8AB66C351EE> /Applications/Adobe Reader.app/Contents/Frameworks/AdobeAGM.framework/Versions/A/AdobeAGM
0x21b6000 - 0x21d4ff3 +com.adobe.BIB (AdobeBIB 1.2.03.1 - 1.2.03.1) <21A36908-3031-35AF-A74B-ECC65BEAEC9F> /Applications/Adobe Reader.app/Contents/Frameworks/AdobeBIB.framework/Versions/A/AdobeBIB
0x21dc000 - 0x24d9ffb +com.adobe.CoolType (AdobeCoolType 5.11.03.1 - 5.11.03.1) <8107CB3B-8C6B-3BA1-BD5F-8ED7DB902209> /Applications/Adobe Reader.app/Contents/Frameworks/AdobeCoolType.framework/Versions/A/AdobeCoolType
0x250b000 - 0x2629ff3 com.apple.WebKit (8536 - 8536.26.14) <C98F734D-D579-3F89-9A58-9EE890B1748E> /System/Library/Frameworks/WebKit.framework/Versions/A/WebKit
0x26dd000 - 0x26f6ff7 com.apple.ScriptingBridge (1.3 - 61.2) <74397541-E4DD-3DCA-BA5F-F7AAF145819A> /System/Library/Frameworks/ScriptingBridge.framework/Versions/A/ScriptingBridge
0x2708000 - 0x3397ff3 com.apple.WebCore (8536 - 8536.26.14) <82E97E6B-3F31-39A7-B41F-CD308E6EF238> /System/Library/Frameworks/WebKit.framework/Versions/A/Frameworks/WebCore.frame work/Versions/A/WebCore
0x3b19000 - 0x3b19ff7 libffi.dylib (18) <362F6C27-6407-388E-9521-8A2A0845188C> /usr/lib/libffi.dylib
0x4da8000 - 0x4db5ff3 com.apple.Librarian (1.1 - 1) <88A55A5E-40FF-3234-8394-2317120B79AB> /System/Library/PrivateFrameworks/Librarian.framework/Versions/A/Librarian
0x6822000 - 0x68e0ff3 ColorSyncDeprecated.dylib (400) <35E3054C-5DF1-30D4-A368-C4FDB0992373> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ ColorSync.framework/Versions/A/Resources/ColorSyncDeprecated.dylib
0x75a0000 - 0x77daffb +com.adobe.AcrobatPlugin.EScript (11.0.0 - 11.0.0) <D8BD65A2-A753-3FAA-AD46-68BEB026E5C7> /Applications/Adobe Reader.app/Contents/Built-in/EScript.acroplugin/Contents/MacOS/EScript
0x9f5a000 - 0x9fc2ffa +AcroSQLite (1) <4E612A31-5D73-30D0-856C-D01356EB9FCE> /Applications/Adobe Reader.app/Contents/Frameworks/AcroSQLite.framework/Versions/A/AcroSQLite
0x8feff000 - 0x8ff31e57 dyld (210.2.3) <23516BE4-29BE-350C-91C9-F36E7999F0F1> /usr/lib/dyld
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0x900c4000 - 0x9011dff7 com.apple.ImageCaptureCore (5.0.1 - 5.0.1) <541529F7-063E-370B-9EB2-DF5BE39073E6> /System/Library/Frameworks/ImageCaptureCore.framework/Versions/A/ImageCaptureCo re
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0x9621c000 - 0x96245ff7 libRIP.A.dylib (324.6) <7976E6A2-A489-33F5-A727-7634DDE3B761> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ CoreGraphics.framework/Versions/A/Resources/libRIP.A.dylib
0x96275000 - 0x96373ff7 libFontParser.dylib (84.5) <B3006327-7B2D-3966-A56A-BD85F1D71641> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ ATS.framework/Versions/A/Resources/libFontParser.dylib
0x963cb000 - 0x96444ff0 com.apple.CorePDF (2.0 - 2) <6B5BF755-F336-359C-9A99-F006F61442CF> /System/Library/PrivateFrameworks/CorePDF.framework/Versions/A/CorePDF
0x96445000 - 0x96451ff7 com.apple.NetAuth (4.0 - 4.0) <4983C4B8-9D95-3C4D-897E-07743326487E> /System/Library/PrivateFrameworks/NetAuth.framework/Versions/A/NetAuth
0x96452000 - 0x96455ff9 libCGXType.A.dylib (324.6) <3004616B-51F6-3B9D-8B85-DCCA3DF9BC10> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ CoreGraphics.framework/Versions/A/Resources/libCGXType.A.dylib
0x96456000 - 0x96476ffd com.apple.ChunkingLibrary (2.0 - 133.2) <FE5F0F1E-B15D-3F76-8655-DC2FE19BF56E> /System/Library/PrivateFrameworks/ChunkingLibrary.framework/Versions/A/Chunking Library
0x96477000 - 0x965efff5 com.apple.QuartzCore (1.8 - 304.0) <0B0EC55A-9084-3E28-9A84-1813CE3FAA9B> /System/Library/Frameworks/QuartzCore.framework/Versions/A/QuartzCore
0x965f0000 - 0x9673dffb com.apple.CFNetwork (596.2.3 - 596.2.3) <1221EF86-659B-3136-AB57-0CC6B130CDA2> /System/Library/Frameworks/CFNetwork.framework/Versions/A/CFNetwork
0x9673e000 - 0x9676bffe libsystem_m.dylib (3022.6) <9975D9C3-3B71-38E3-AA21-C5C5F9D9C431> /usr/lib/system/libsystem_m.dylib
0x9677b000 - 0x967c2ff3 com.apple.CoreMedia (1.0 - 926.62) <69B3835E-C02F-3935-AD39-83F8E81FB780> /System/Library/Frameworks/CoreMedia.framework/Versions/A/CoreMedia
0x96ae0000 - 0x96aeefff com.apple.opengl (1.8.6 - 1.8.6) <1AD1AE7B-B57B-35B5-B571-32A34F0DA737> /System/Library/Frameworks/OpenGL.framework/Versions/A/OpenGL
0x96aef000 - 0x96afdff7 libz.1.dylib (43) <245F1B61-2276-3BBB-9891-99934116D833> /usr/lib/libz.1.dylib
0x96afe000 - 0x96b90ffb libvMisc.dylib (380.6) <6DA3A03F-20BE-300D-A664-B50A7B4E4B1A> /System/Library/Frameworks/Accelerate.framework/Versions/A/Frameworks/vecLib.fr amework/Versions/A/libvMisc.dylib
0x96b91000 - 0x96b9eff7 com.apple.AppleFSCompression (49 - 1.0) <166AA1F8-E50A-3533-A3B5-8737C5118CC3> /System/Library/PrivateFrameworks/AppleFSCompression.framework/Versions/A/Apple FSCompression
0x96b9f000 - 0x96babff8 libbz2.1.0.dylib (29) <7031A4C0-784A-3EAA-93DF-EA1F26CC9264> /usr/lib/libbz2.1.0.dylib
0x96bef000 - 0x96c08fff com.apple.Kerberos (2.0 - 1) <9BDE8F4D-DBC3-34D1-852C-898D3655A611> /System/Library/Frameworks/Kerberos.framework/Versions/A/Kerberos
0x96c09000 - 0x96c7eff7 com.apple.ApplicationServices.ATS (332 - 341.1) <95206704-F9C9-33C4-AF25-FE9890E160B2> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ ATS.framework/Versions/A/ATS
0x96c7f000 - 0x96d33fff com.apple.coreui (2.0 - 181.1) <C15ABF35-B7F5-34ED-A461-386DAF65D96B> /System/Library/PrivateFrameworks/CoreUI.framework/Versions/A/CoreUI
0x96d34000 - 0x96df1feb libsystem_c.dylib (825.25) <B1F6916A-F558-38B5-A18C-D9733625FDC9> /usr/lib/system/libsystem_c.dylib
0x96df2000 - 0x96e2dfe7 libGLImage.dylib (8.6.1) <A3442557-18D5-332E-8859-423D5A20EBBE> /System/Library/Frameworks/OpenGL.framework/Versions/A/Libraries/libGLImage.dyl ib
0x96e2e000 - 0x96e2efff com.apple.Accelerate (1.8 - Accelerate 1.8) <4EC0548E-3A3F-310D-A366-47B51D5B6398> /System/Library/Frameworks/Accelerate.framework/Versions/A/Accelerate
0x96e2f000 - 0x970bbfff com.apple.RawCamera.bundle (4.02 - 672) <2B6B32E5-F352-382B-A774-1C70E041F2CA> /System/Library/CoreServices/RawCamera.bundle/Contents/MacOS/RawCamera
0x970bc000 - 0x970bcfff com.apple.quartzframework (1.5 - 1.5) <9018BE5B-4070-320E-8091-6584CC17F798> /System/Library/Frameworks/Quartz.framework/Versions/A/Quartz
0x970bd000 - 0x970cffff libbsm.0.dylib (32) <DADD385E-FE53-3458-94FB-E316A6345108> /usr/lib/libbsm.0.dylib
0x970d0000 - 0x970dafff libsystem_notify.dylib (98.5) <7EEE9475-18F8-3099-B0ED-23A3E528ABE0> /usr/lib/system/libsystem_notify.dylib
0x970db000 - 0x970dbfff com.apple.CoreServices (57 - 57) <956C6C6D-A5DD-314F-9C57-4A61D41F30CE> /System/Library/Frameworks/CoreServices.framework/Versions/A/CoreServices
0x970dc000 - 0x97140ff3 libstdc++.6.dylib (56) <F8FA490A-8F3C-3645-ABF5-78926CE9C62C> /usr/lib/libstdc++.6.dylib
0x97141000 - 0x9719bfff com.apple.Symbolication (1.3 - 93) <684ECF0D-D416-3DF8-8B5B-3902953853A8> /System/Library/PrivateFrameworks/Symbolication.framework/Versions/A/Symbolicat ion
0x971c8000 - 0x9720cfff libGLU.dylib (8.6.1) <06BAFDCA-800C-35E3-B1A3-F05E105B86AB> /System/Library/Frameworks/OpenGL.framework/Versions/A/Libraries/libGLU.dylib
0x9720d000 - 0x9723affb com.apple.CoreServicesInternal (154.2 - 154.2) <DCCF604B-1DB8-3F09-8122-545E2E7F466D> /System/Library/PrivateFrameworks/CoreServicesInternal.framework/Versions/A/Cor eServicesInternal
0x97293000 - 0x97294fff libsystem_sandbox.dylib (220) <4E42390B-25EC-3530-AF01-337E430C16EB> /usr/lib/system/libsystem_sandbox.dylib
0x97295000 - 0x9729eff9 com.apple.CommonAuth (3.0 - 2.0) <A1A6CC3D-AA88-3519-A305-9B5D76C5D63B> /System/Library/PrivateFrameworks/CommonAuth.framework/Versions/A/CommonAuth
0x97fd8000 - 0x98009fff com.apple.DictionaryServices (1.2 - 184.4) <0D5BE86F-F40A-3E39-8569-19FCA5EDF9D3> /System/Library/Frameworks/CoreServices.framework/Versions/A/Frameworks/Diction aryServices.framework/Versions/A/DictionaryServices
0x98030000 - 0x9803cffe libkxld.dylib (2050.18.24) <48A75AF6-9D5A-3552-948E-30A1682D3664> /usr/lib/system/libkxld.dylib
0x983b6000 - 0x983baffe libcache.dylib (57) <834FDCA7-FE3B-33CC-A12A-E11E202477EC> /usr/lib/system/libcache.dylib
0x983bb000 - 0x9848ffff com.apple.backup.framework (1.4.1 - 1.4.1) <55F2A679-9B21-3F43-A580-4C2ECF6A5FC5> /System/Library/PrivateFrameworks/Backup.framework/Versions/A/Backup
0x98490000 - 0x98823ffb com.apple.MediaToolbox (1.0 - 926.62) <7290B07B-4D03-3B46-809C-64C8FB97B40C> /System/Library/Frameworks/MediaToolbox.framework/Versions/A/MediaToolbox
0x98824000 - 0x988a0ff3 com.apple.Metadata (10.7.0 - 707.3) <6B6A6216-23D0-34CE-8099-BEE9BA42501E> /System/Library/Frameworks/CoreServices.framework/Versions/A/Frameworks/Metadat a.framework/Versions/A/Metadata
0x988a1000 - 0x988a2fff libdnsinfo.dylib (453.18) <41C7B8E2-2A81-31DE-BD8B-F0C29E169D4F> /usr/lib/system/libdnsinfo.dylib
0x988aa000 - 0x988ddff3 com.apple.GSS (3.0 - 2.0) <B1D719C1-B000-3BE3-B747-329D608585DD> /System/Library/Frameworks/GSS.framework/Versions/A/GSS
0x988ee000 - 0x988effff libquarantine.dylib (52) <D526310F-DC77-37EA-8F5F-83928EFA3262> /usr/lib/system/libquarantine.dylib
0x988f0000 - 0x9891aff9 com.apple.framework.Apple80211 (8.0.1 - 801.17) <8A8BBBFD-496B-35A6-A26E-ADF8D672D908> /System/Library/PrivateFrameworks/Apple80211.framework/Versions/A/Apple80211
0x9891b000 - 0x9891eff7 com.apple.TCC (1.0 - 1) <437D76CD-6437-3B55-BE2C-A53508858256> /System/Library/PrivateFrameworks/TCC.framework/Versions/A/TCC
0x9891f000 - 0x98b07ff3 com.apple.CoreFoundation (6.8 - 744.12) <E939CEA0-493C-3233-9983-5070981BB350> /System/Library/Frameworks/CoreFoundation.framework/Versions/A/CoreFoundation
0x98b08000 - 0x98b0bff7 libcompiler_rt.dylib (30) <CE5DBDB4-0124-3E2B-9105-989DF98DD108> /usr/lib/system/libcompiler_rt.dylib
0x98b0c000 - 0x98b0cffd libOpenScriptingUtil.dylib (148.2) <907E25B1-4F50-3461-B8D5-733C687EB534> /usr/lib/libOpenScriptingUtil.dylib
0x98b0d000 - 0x98b14ff3 com.apple.NetFS (5.0 - 4.0) <1F7041F2-4E97-368C-8F5D-24153D81BBDB> /System/Library/Frameworks/NetFS.framework/Versions/A/NetFS
0x98b15000 - 0x98c33ff7 com.apple.MediaControlSender (1.4.5 - 145.3) <E0931EE7-4ACA-3538-9658-B9B2AC1E6A80> /System/Library/PrivateFrameworks/MediaControlSender.framework/Versions/A/Media ControlSender
0x98c34000 - 0x98c35fff libDiagnosticMessagesClient.dylib (8) <39B3D25A-148A-3936-B800-0D393A00E64F> /usr/lib/libDiagnosticMessagesClient.dylib
0x98c36000 - 0x98c36fff com.apple.Carbon (154 - 155) <604ADD9D-5835-3294-842E-3A4AEBCCB548> /System/Library/Frameworks/Carbon.framework/Versions/A/Carbon
0x98c67000 - 0x98c71ffe com.apple.bsd.ServiceManagement (2.0 - 2.0) <9732BA61-D6F6-3644-82DA-FF0D6FEEFC69> /System/Library/Frameworks/ServiceManagement.framework/Versions/A/ServiceManage ment
0x98d0a000 - 0x98f62ff1 com.apple.JavaScriptCore (8536 - 8536.26.7) <75629E05-65FE-3699-8CDC-80C95015CF42> /System/Library/Frameworks/JavaScriptCore.framework/Versions/A/JavaScriptCore
0x991fd000 - 0x99249fff libcorecrypto.dylib (106.2) <20EBADBA-D6D6-36F0-AE80-168E9AF13DB6> /usr/lib/system/libcorecrypto.dylib
0x9924a000 - 0x992b9ffb com.apple.Heimdal (3.0 - 2.0) <1ABF438B-30E6-3165-968C-E2EA1A9DF1FD> /System/Library/PrivateFrameworks/Heimdal.framework/Versions/A/Heimdal
0x992ba000 - 0x992bcffb libRadiance.dylib (845) <3F87840F-217D-3074-A29D-919BAAED2F4A> /System/Library/Frameworks/ImageIO.framework/Versions/A/Resources/libRadiance.d ylib
0x992f3000 - 0x9938dfff com.apple.CoreSymbolication (3.0 - 87) <6A27BBE5-6EF0-3D5D-A485-2145826B9796> /System/Library/PrivateFrameworks/CoreSymbolication.framework/Versions/A/CoreSy mbolication
0x9938e000 - 0x99477ff7 libxml2.2.dylib (22.3) <015A4FA6-5BB9-3F95-AFB8-B9281E22685B> /usr/lib/libxml2.2.dylib
0x9947a000 - 0x994defff com.apple.datadetectorscore (4.0 - 269.1) <4D155F09-1A60-325A-BCAC-1B858C2C051B> /System/Library/PrivateFrameworks/DataDetectorsCore.framework/Versions/A/DataDe tectorsCore
0x995f6000 - 0x99606ff2 com.apple.LangAnalysis (1.7.0 - 1.7.0) <875363E7-6D02-3229-A9DD-E5A5568A7D61> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ LangAnalysis.framework/Versions/A/LangAnalysis
0x99607000 - 0x99764ffb com.apple.QTKit (7.7.1 - 2599.13) <2DC9E2BB-9895-3D02-A318-88431052E70B> /System/Library/Frameworks/QTKit.framework/Versions/A/QTKit
0x99765000 - 0x9997cfff com.apple.CoreData (106.1 - 407.7) <17FD06D6-AD7C-345A-8FA4-1F0FBFF4DAE1> /System/Library/Frameworks/CoreData.framework/Versions/A/CoreData
0x999c0000 - 0x999ccffa com.apple.CrashReporterSupport (10.8.2 - 415) <BAE9900A-51E7-3AD4-A7FB-7E6CCFFB2F21> /System/Library/PrivateFrameworks/CrashReporterSupport.framework/Versions/A/Cra shReporterSupport
0x999d1000 - 0x999edff7 libPng.dylib (845) <14C43094-C670-3575-BF9B-3A967E05EAC0> /System/Library/Frameworks/ImageIO.framework/Versions/A/Resources/libPng.dylib
0x999ee000 - 0x99a13ffb com.apple.framework.familycontrols (4.1 - 410) <5A8504E7-D95D-3101-8E20-38EADE8DEAE1> /System/Library/PrivateFrameworks/FamilyControls.framework/Versions/A/FamilyCon trols
0x99a1b000 - 0x99a69ffb libFontRegistry.dylib (100) <3B8350C2-4D8F-38C4-A22E-2F855D7E83D1> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ ATS.framework/Versions/A/Resources/libFontRegistry.dylib
0x99a6a000 - 0x99a6dffd libCoreVMClient.dylib (24.4) <C54E8FD0-61EC-3DC8-8631-54288AC66AC8> /System/Library/Frameworks/OpenGL.framework/Versions/A/Libraries/libCoreVMClien t.dylib
0x99a6e000 - 0x99b0eff7 com.apple.QD (3.42 - 285) <1B8307C6-AFA8-312E-BA5B-679070EF2CA1> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ QD.framework/Versions/A/QD
0x99b0f000 - 0x99b21ff7 libdispatch.dylib (228.23) <86EF7D45-2D97-3465-A449-95038AE5DABA> /usr/lib/system/libdispatch.dylib
0x99b22000 - 0x99b26fff com.apple.IOSurface (86.0.3 - 86.0.3) <E3A4DB0A-1C1A-31E3-A550-5C0E1C874509> /System/Library/Frameworks/IOSurface.framework/Versions/A/IOSurface
0x99b27000 - 0x99b6cff7 com.apple.NavigationServices (3.7 - 200) <F6531764-6E43-3AF3-ACDD-8A5551EF016A> /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/NavigationSer vices.framework/Versions/A/NavigationServices
0x99b6d000 - 0x99b84ff4 com.apple.CoreMediaAuthoring (2.1 - 914) <37C0A2C7-73B3-39BC-8DE1-4A6B75F115FC> /System/Library/PrivateFrameworks/CoreMediaAuthoring.framework/Versions/A/CoreM ediaAuthoring
0x99b89000 - 0x99badfff libJPEG.dylib (845) <547FA9A5-0BBB-3E39-BACA-F3E2DAE57DB0> /System/Library/Frameworks/ImageIO.framework/Versions/A/Resources/libJPEG.dylib
0x99bae000 - 0x99e6efff com.apple.security (7.0 - 55179.1) <CB470E48-621B-34D9-9E78-8B773358CB6B> /System/Library/Frameworks/Security.framework/Versions/A/Security
0x99e6f000 - 0x99e7dfff libxar.1.dylib (105) <343E4A3B-1D04-34A3-94C2-8C7C9A8F736B> /usr/lib/libxar.1.dylib
0x99e7e000 - 0x9a2c0fff com.apple.CoreGraphics (1.600.0 - 324.6) <66556166-F9A7-3EEC-A562-46061C7A79E4> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ CoreGraphics.framework/Versions/A/CoreGraphics
0x9a2c1000 - 0x9a2c3fff com.apple.securityhi (4.0 - 55002) <62E3AE75-61CB-341E-B2A0-CFC985A2BF7F> /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/SecurityHI.fr amework/Versions/A/SecurityHI
0x9a2c4000 - 0x9a3dcff7 com.apple.coreavchd (5.6.0 - 5600.4.16) <F024C78B-4FAA-38F1-A182-AD0A0A596CBE> /System/Library/PrivateFrameworks/CoreAVCHD.framework/Versions/A/CoreAVCHD
0x9a3dd000 - 0x9a3e3fff libGFXShared.dylib (8.6.1) <E32A7266-FCDD-352C-9C2A-8939265974AF> /System/Library/Frameworks/OpenGL.framework/Versions/A/Libraries/libGFXShared.d ylib
0x9a3e4000 - 0x9a4efff7 libJP2.dylib (845) <D409C913-6FA4-3D60-BFE0-B9FC6A02FEE0> /System/Library/Frameworks/ImageIO.framework/Versions/A/Resources/libJP2.dylib
0x9a4f0000 - 0x9a4f9ffd com.apple.audio.SoundManager (4.0 - 4.0) <ABC5FE40-B222-36EB-9905-5C8C4BFD8C87> /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/CarbonSound.f ramework/Versions/A/CarbonSound
0x9a4fa000 - 0x9a57fff7 com.apple.SearchKit (1.4.0 - 1.4.0) <454E950F-291C-3E95-8F35-05CA0AD6B327> /System/Library/Frameworks/CoreServices.framework/Versions/A/Frameworks/SearchK it.framework/Versions/A/SearchKit
0x9a582000 - 0x9a582fff libSystem.B.dylib (169.3) <81C58EAB-0E76-3EAB-BDFD-C5A6FE95536F> /usr/lib/libSystem.B.dylib
0x9a58f000 - 0x9a5b3fff com.apple.PerformanceAnalysis (1.16 - 16) <18DE0F9F-1264-394D-AC56-6B2A1771DFBE> /System/Library/PrivateFrameworks/PerformanceAnalysis.framework/Versions/A/Perf ormanceAnalysis
0x9a5b4000 - 0x9a5bbffb libunwind.dylib (35.1) <E1E8D8B3-3C78-3AB1-B398-C180DC6DCF05> /usr/lib/system/libunwind.dylib
0x9a5bc000 - 0x9a636ff7 com.apple.securityfoundation (6.0 - 55115.4) <A959B2F5-9D9D-3C93-A62A-7399594CF238> /System/Library/Frameworks/SecurityFoundation.framework/Versions/A/SecurityFoun dation
External Modification Summary:
Calls made by other processes targeting this process:
task_for_pid: 2
thread_create: 0
thread_set_state: 0
Calls made by this process:
task_for_pid: 0
thread_create: 0
thread_set_state: 0
Calls made by all processes on this machine:
task_for_pid: 714
thread_create: 2
thread_set_state: 0
VM Region Summary:
ReadOnly portion of Libraries: Total=207.9M resident=147.0M(71%) swapped_out_or_unallocated=60.9M(29%)
Writable regions: Total=86.9M written=2252K(3%) resident=27.0M(31%) swapped_out=0K(0%) unallocated=59.9M(69%)
REGION TYPE VIRTUAL
=========== =======
ATS (font support) 31.8M
CG backing stores 172K
CG image 152K
CG shared images 192K
CoreServices 1412K
MALLOC 24.6M
MALLOC guard page 48K
Memory tag=240 4K
Memory tag=242 12K
Memory tag=243 4K
Memory tag=35 4576K
Stack 68.1M
VM_ALLOCATE 17.1M
__DATA 9784K
__DATA/__OBJC 232K
__IMAGE 528K
__LINKEDIT 39.1M
__OBJC 2672K
__OBJC/__DATA 36K
__PAGEZERO 4K
__TEXT 168.8M
__UNICODE 544K
mapped file 160.5M
shared memory 308K
=========== =======
TOTAL 530.2M
Model: MacBookPro5,4, BootROM MBP53.00AC.B03, 2 processors, Intel Core 2 Duo, 2.53 GHz, 8 GB, SMC 1.49f2
Graphics: NVIDIA GeForce 9400M, NVIDIA GeForce 9400M, PCI, 256 MB
Memory Module: BANK 0/DIMM0, 4 GB, DDR3, 1067 MHz, 0x0198, 0x393930353432382D3037382E4130304C4620
Memory Module: BANK 1/DIMM0, 4 GB, DDR3, 1067 MHz, 0x0198, 0x393930353432382D3037382E4130304C4620
AirPort: spairport_wireless_card_type_airport_extreme (0x14E4, 0x8D), Broadcom BCM43xx 1.0 (5.106.98.81.22)
Bluetooth: Version 4.0.9f33 10885, 2 service, 18 devices, 1 incoming serial ports
Network Service: Ethernet, Ethernet, en0
Network Service: Wi-Fi, AirPort, en1
Serial ATA Device: FUJITSU MJA2250BH FFS G1, 250.06 GB
Serial ATA Device: MATSHITADVD-R UJ-868
USB Device: Built-in iSight, apple_vendor_id, 0x8507, 0x24400000 / 2
USB Device: Internal Memory Card Reader, apple_vendor_id, 0x8403, 0x26500000 / 2
USB Device: Apple Internal Keyboard / Trackpad, apple_vendor_id, 0x0236, 0x04600000 / 3
USB Device: IR Receiver, apple_vendor_id, 0x8242, 0x04500000 / 2
USB Device: USB Optical Mouse, 0x0461 (Primax Electronics), 0x4d0f, 0x06200000 / 3
USB Device: BRCM2046 Hub, 0x0a5c (Broadcom Corp.), 0x4500, 0x06100000 / 2
USB Device: Bluetooth USB Host Controller, apple_vendor_id, 0x8213, 0x06110000 / 6Quit Calendar if it's running. Triple-click the line below to select it:
~/Library/Calendars
Right-click or control-click the highlighted line and select Services ▹ Reveal. A Finder window should open with a folder selected. Move the selected folder to the Desktop, leaving the window open.
Try again to sign out of iCloud. If you're successful, put the folder you moved back where it was. Launch Calendar and unsubscribe from any calendars that are not based in iCloud. You can add them back later, but make sure you don't synchronize them to iCloud. -
Adobe Reader 8 crashes on my MacBook
I cannot seem to get Reader 8 to run for more than 10 seconds before is shuts itselft down on my CoreDuo MacBook - no error messages. I've done fresh downloads, reinstalled it, deleted Reader Library files, rebooted, and launched it in every way possible (including Safe Boot) with the same result.
Has anyone had a similar experience or a suggestion? Thanks.Hi,
I just wanted to let everyone know that I have been discussing this crash on the Adobe Reader forums at www.adobe.com and many others have this crashing problem with Adobe Reader 8. I also submitted a bug report with Adobe and got a reply from them that they have re-created the problem in their labs and they are working on a fix.
The problem is due to the Updater plug-in so if you go inside the Application and Show Contents, you can navigate to the plug-ins folder and remove the Updater.acroplugin and the app will work fine.
This is a temporary work around until Adobe provides a fix.
Ok, suspecting it was the Updater Plug-in causing the problems, I removed it from the application package (Adobe Reader/Contents/Plug-ins/Updater.acroplugin) .
I just moved that folder out of the app and put in on the desktop. Now Adobe Reader 8 works fine. This is definitely the cause of my crash. I checked the About Adobe Plug-ins and I can see all the other 22 plug-ins have been loaded (was 23 originally with Updater.acroplugin). -
Hello,
after the rollout of Adobe Reader X we frequently expierience issues when opening PDFs in Internet Explorer.
The MSI is configured with Cust Wizard X, ProtectedMode is turned off by Registry.
Preloading and Download in the background is activated.
The Users which are affected work in a Web application and remote SharePoint from where they have to open PDF-files.
Sometimes opening the PDF lets Internet Explorer crash. Windows Errorlog then report Adobe related files e.g. IA32.api.
Turning off show PDF in Browser somtimes helps but is not a final solution because every single PDF creates a new Reader window which has to be closed manually. Very uncomfy when doing it hundred times a day.
We tested with IE8 and IE9 on Windows 7.
Updating to Reader 10.0.1 did not help. Reader 9.4 worked fine.
Does anyone know how to solve this problem?
Thanks in advance,
HermannI confirm this issue !!
The correct stack is :
0f84fd6c 0699b358 <Unloaded_IA32.api>+0x1e41
0f84feb0 0699d118 wininet!InternetSetOptionW+0x2a87
0f84fee0 77f49588 wininet!InternetSetOptionW+0x4847
0f84fef8 7c937aa2 shlwapi!ExecuteWorkItem+0x1d
0f84ff40 7c937ae3 ntdll!RtlpWorkerCallout+0x70
0f84ff60 7c937ba5 ntdll!RtlpExecuteWorkerRequest+0x1a
0f84ff74 7c937b7c ntdll!RtlpApcCallout+0x11
0f84ffb4 7c80b713 ntdll!RtlpWorkerThread+0x87
0f84ffec 00000000 kernel32!BaseThreadStart+0x37
One could see that Internet Explorer needs to set its options (call to wininet!InternetSetOptionW) but got un ACCESS VIOLATION when calling the function from IA32.API(Plug-in in charge of all internet acces) since the module has been unloaded. The root cause is to figure out why this IA32.API module has been unloaded. It's expected ? If yes why it has not been unregistred from Internet Explorer ?
If it's not expected this this a bug.
In both case I urge Adobe to investigate this problem now .I have no workaround , Any help would be really appreciated ! I have more than 35 000 end customer using Acrobat READER X i wouldn't have to move them another PDF Reader ......
Jacques MASSA -
I'm having problems getting adobe reader to work, I tried upgrading to version XI but still no joy, trying to run the program from the desktop shortcut or trying to open a PDF file gives the following error:
Adobe Reader has encountered a problem and needs to close. We are sorry for the inconveniece.
AppName: acrord32.exe AppVer: 11.0.3.37 ModName: vroe_hook.dll
ModVer: 1.0.0.1 Offset: 00008ba2
I have tried un-installing and re-installing; also all old versions of Reader have been removed.
PC is running:
XP Home Edition with SP3
I know theres another post on this forum with someone having the same problem on a previous version, however I thought it best I open my own thread to stand a better chance of getting a response.
Thanks in advance.Problem Solved.......
Found a folder in the program files folder for goto software, the program is called Vade Retro, ran the uninstaller from this folder and now Adobe reader no longer crashes. The program was not listed in the start menu or add/remove programs.
C:\Program Files\Vade Retro\
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