Adobe Reader X Japanese font problem in Windows 7

This is happening if we open a PDF with Japanese font in Windows7 OS.
Tried to install Japanese font pack for Japanese Adobe X. But that is not getting installed with an error message : 'Install Adobe X before installing Japanese font pack'.
Only fontpacks for 10.1 version could get installed successfully. But its again same issue.
Can anyone hele here?
Thanks,
Rashmi

When that happens, can you check with the Task Manager (Processes tab) if AcroRd32.exe is already running?  If so, can you kill the process from Task Manager and try again?
Another thing to try when this happens is to restart Windows, does it work after that?

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